Keys not working properly

DEVICE INFO
Carrier: Telus
Model info: I have the blackberry 9100 pearl smartphone 3G
OS version: 6
APPS AND FREE SPACE
Applications=162.8MB
Other=41.8MB
Free=51.4 MB
Battery pull did not fix my issue
List of Applications installed
-Blackberry 6.0.0 System 6.0.0
-Blackberry Messenger 5.0.1.49
-Documents To Go 2.0005.096
-Facebook 2.0.0.37
-Help 3.0.0.26
-Media 6.0.0
-Browser 6.0.0
-Messages 6.0.0
-Twitter 2.0.0.16
-Setup 6.0.0
-Word Mole 6.0.0
-Blackberry App World 2.1.4.9
-Trooper Typing 1.0.2
-Yahoo Messenger 2.5.69
-Windows Live Messenger 2.5.69
-Blackberry Podcasts 1.0.0.51
-Social Feeds 1.0.0.57
-Myspace 2.0.0.46
-Google Talk 2.5.69
-AOL Instant Messenger 2.5.69
-Hello Kitty Kawaii UR Theme 2554.5.23.1120
-Texas Hold’Em King 2 2.3.1
-Contacts 6.0.0
-Phone 6.0.0
-Home Screen 6.0.0
-Email Setup Application 6.11.0125.1100
-Calendar 6.0.0
-Sudoku 1.0.11
-Options 6.0.0
-You Tube 1.0.0.37
-Blackberry Maps 6.0.0
-BrickBreaker 6.0.0
-Clock 6.0.0
-Klondike 1.4.8
-Blackberry Application Center 6.0.0
-Tasks 6.0.0
-Voice Dialing 6.0.0
-Password Kepper 6.0.0
-FallDown 1.5
-Copter 1.7
-Password Lock 6.0.0
-Calculator 6.0.0
-MemoPad 6.0.0
-TTY Support 6.0.0
-File Explorer 6.0.0
I do not have a blue tooth device.
ISSUE
The problem with my phone is that it jumps letters. For example I’ll click the “space” key once and it’ll put a bunch of spaces. I’ll click the “BN” key once and it’ll put a bunch of letters. I went to Telus and told them about my problem. They told me it could just be the software. They told me before I decided to send it in to get it fixed, to go home, backup my phone with Blackberry Desktop, completely wipe the phone, then restore everything back on it. I’ve tried that twice and it doesn’t work. I’m not sure if it’s my keyboard that is messed up or if it’s just messed up software I have on my phone. I don’t think it’s my keyboard though because the keys don’t feel “sticky”.
Extra Information
-I’ve had this phone since May 27th 2011
-I started having this problem a couple months ago. I think it was at the end of June.
-The ZX, CV, BN, M, delete, and space keys act up the most. Also the menu button and the back button do the same.
-The buttons don’t always mess up like that. I few weeks ago I went the whole week without my phone acting up.
-My Blackberry Messenger sometimes deletes my conversations on its own. I don’t know if bbm is the reason for my problem.
The picture below shows what some of my letter keys do. I only typed each letter once, but it doubled. I typed "Can" and it doubled the letters so it says "Ccann". Very frustrating. I tried to give as much information to you as possible. Hopefully you can help me solve the problem.

I sometimes have the issue with my 9100 too!
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