Keys on MacBook Pro not working

certain keys on my keyboard are not working.  m,k,l,i,o and 8,9,0.  I have tried the trouble shooting tips on the apple support site, didn't work.  Any ideas?

Hi Coleen,
Your MBP comes with a one year hardware warranty. Call AppleCare or take it into an Apple Store or AASP.

Similar Messages

  • Why does the internet on my new macbook pro not work when my old macbook's does?

    Why does the internet on my new macbook pro not work when my old macbook's does? I'll have to turn the wifi off and back on multiple times to get the internet to continue to work on my Macbook Pro (running mountain lion but did it on lion also) when it runs fine on my old white Macbook (running lion). Is there something I can do to fix it or do I just have to deal with it?

    Here is your fix .. I have uploaded my properly calibrated profile get it here :
    http://www.megaupload.com/?d=YAJL6A9X
    And it should go to your user folder/Library/ColorSync/Profiles
    if you have one already you can rename either one ..
    and then go to system preferences - displays - color to select the profile .
    you will get rid of the blue tint while keeping correct color and gamma
    This is for the newer 2010 MBP's altho if same display was used might also give good results in the previous models as well . .

  • Macbook pro not working without battery

    my macbook pro not working if i remove the battery
    & if the battery is empty my macbook pro not working before charging

    Try an SMC reset:
    http://support.apple.com/kb/HT1411
    You should not run on AC with the battery removed. The MBP should work that way, but the OS throttles back the CPU so running like that is not recommended.

  • Brightness keys on new MacBook Pro not working.

    I just received my first Mac in the mail two days ago.  Its the 13 inch Macbook Pro with Retina Display.  I've found that the brightness keys do nothing.  The icon pops up on the screen, but the brightness does not change.  I can chnage the brightness with the slider in system settings, but the keys won't function.  This thing is essentially just out of the box, so I'm wondering if this is a known issue or if I got a lemon?  Any work arounds would be appreciated.  Thanks

    Schlombo,
    I’d misinterpreted what you were after — to change the screen brightness rather than to change the keyboard brightness — so there are plenty of knuckles to go around for both of our heads. I hope that that will be the steepest part of the learning curve for you!

  • MacBook Pro not working.

    Hello there.
    I have a MacBook Pro that I accidently spilled my glass of milk over. Right after I spilled it, i cleaned it up, but I believe some of the milk went down the space between the keys. As normal all hardware etc works as before, but some of my keys like shift and right arrow does not work anymore.
    Is there anything I can do to fix this problem?

    Liiquid contamination is often fatal for computers.  You can take it to Apple for a free diagnosis and estimate of repairs.  Often the repairs would be expensive and people consider a replacement instead of a repairs.  You can probably salvage the disk to recover the data on it.

  • MacBook pro not working properly - it was fine yesterday

    oolder MacBook pro with Yosemite was working fine yesterday. today it is not.  It takes ages t boot, once booted most apps don't work - I can't even open App Store or about this Mac. About the only thing that works is Firefox. Also doesn't recognise external hard/flash drives connected with sub but the hard drives show up in disk utility. I have repaired permissions through disk utility but no change. Has there been another ****** Yosemite update that could have caused this?
    help please!!!

    Try these in order testing your system after each to see if it's back to normal:
    1. a. Resetting your Mac's PRAM and NVRAM
        b. Intel-based Macs: Resetting the System Management Controller (SMC)
    2. Restart the computer in Safe Mode, then restart again, normally. If this doesn't help, then:
    Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    3. Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu. Repair the Hard Drive and Permissions as follows.
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu. Select Restart from the Apple menu.
    4. Reinstall Yosemite: Reboot from the Recovery HD. Select Reinstall OS X from the Utilities menu, and click on the Continue button.
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.
    5. Reinstall Yosemite from Scratch:
    Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
    How to Clean Install OS X Yosemite
    Note: You will need an active Internet connection. I suggest using Ethernet if possible
                because it is three times faster than wireless.

  • Caps Lock light on MacBook Pro not working.

    The light on my MacBook Pro's Caps Lock does not turn on when I use it. However the Caps Lock feature works fine and I don't remember changing any features that would make this occur. I checked the Modifier Keys under system preferences and all defaults are set. This is a 2010 MacBook Pro with OS X Snow Leopard 10.6.7.

    It's possible that it's burned out.  
    I'd try a SMC reset following these instructions:
    http://support.apple.com/kb/HT3964
    Regards,
    Captfred

  • Bluetooth from iPhone 3GS to MacBook Pro not working?

    I am having (seemingly) bluetooth connection issues with "some" devices to my MacBook Pro.  I note:
    * Mouse pairs fine
    * iPhone 3GS does not remain connected (focus of this forum question)
    Error - after pairing my iPhone 3GS to my MBP I get an error:
    The Bluetooth Network is Unavailable
    There was an error connecting your device.  Make sure the device is turned on and in range.
    Notes:
    * MacBook Pro details:
      Model Name:          MacBook Pro
      Model Identifier:          MacBookPro6,2
      Processor Name:          Intel Core i7
      System Version:          Mac OS X 10.7.3 (11D50b)
    Background: Ultimately interested in teethering my iPhone 3G data connection to my MacBook Pro, but for the moment the bluetooth connection won't even remain in place.

    nothing in these articles helped unfortunately - some more clarification:
    tethering via USB from iPhone 3G to MacBook Pro => WORKS
    tethering via Bluetooth => does NOT work, with bluetooth connectioning not staying up
    During pairing process:
    devices "see each other"
    pairing appears to work, then you see that the connection drops out directly afterwards (almost immediately)
    on iPhone message = "Connection Unsuccessful - XXX's MacBook Pro is not supported"
    on MacBook - it's just the connection in Bluetooth options shows up as not connected
    in /var/log/system I see some bluetooth related lines:
    Apr 18 19:33:14 Gregs-MacBook-Pro bnepd[18950]: [IOBluetoothDevice instantiateChannel] BluetoothHCIAuthenticationRequested failed (0x0006), so retry
    Apr 18 19:33:14 Gregs-MacBook-Pro sandboxd[18966] ([18950]): bnepd(18950) deny mach-lookup com.apple.blued
    Apr 18 19:33:14 Gregs-MacBook-Pro bnepd[18950]: [IOBluetoothDevice instantiateChannel] BluetoothHCIAuthenticationRequested failed (0x0006), so disconnect device
    Apr 18 19:33:53 Gregs-MacBook-Pro blued[22]: Removing Bluetooth configured device: 00-26-08-23-23-9d
    Any other ideas?  Is it a physical problem with my MBP?  but then again my bluetooth mouse stays connected ok.  And in terms of the iPhone well it tethers fine to the iPad via bluetooth....

  • One speaker on MacBook Pro not working for certain programs?

    When I either receive or place a FaceTime call on my MacBook Pro, the left speaker cuts out audio and produces high static.  The right speaker is fine.  The receiving end can also hear the static feedback, but their two speakers work fine.  I have all my iOS devices setup to receive and place FaceTime calls (iPhone 5s, iPad, and MacBook Pro 15 inch late 2011).  If I place or receive the FaceTime calls on my iPhone or iPad, there is no problem. 
    I've tested the speakers, youtube, iTunes audio, streaming websites, netflix, etc... and all works fine on the MacBook Pro.  Just FaceTime.  I also went into system preferences and the speaker setup is correct (audio in and out - internal speakers).
    I've also restarted, reinstalled Yosemite...still FaceTime left speaker problem.
    I appreciate any troubleshooting advice and/or if others have experienced this problem.
    Thanks!

    The Troubleshooting FaceTime for Mac OS X:FaceTime for Mac: Troubleshooting FaceTime - Apple Support does not offer much in the way of help for the problem you are having.
    Have you tried going to System Preferences, Sound, Output and playing around with the Balance to see if that makes any difference?
    You might also consider going to FaceTime, Preferences and turn FaceTime OFF and then back ON.
    And to have the system checked, you could take it to an Apple store genius bar and have the techs see if there is something hardware-wise interfering with FaceTime.

  • Need help one USB Port on MacBook Pro not working

    Its been a weak now and im getting tired of my MacBook pro USB not reading anything.. It wont read/connect usb drives, IPods/IPhones/IPads, and Android phones. I have tried the PRAM and SMC resets and nothing has worked i even left my Macbook pro off for a whole day. ITS ONLY ONE PORT NOT WORKING, i took it to bestbuy because its closest to me but geek squad just did what i explained above and told me get a USB hub and NO! i want to fix this issue... Anyone has had this happen can you let me know if its because the USB port is no longer working or a software issue... Also i keep getting this notification telling me USB devices disabled draining to much power but i have nothing connected!!
    ps- my MacBook Pro is getting very hot fast and it happens when im not even using it, i get home and it very hot could there be another hardware failure i dont leave applications open when i sleep it.

    It sounds like you might have a hardware problem. Your best bet is to go to the Genius Bar. The evaluation is free, and they'll fix it if you're under Applecare. Back up your stuff first though.

  • Acer monitor connected to macbook pro not working

    my macbook pro running Lion 10.7.1 when connected to an Acer X221W monitor does not duplicate screens.  I connected it with a mini port to VGA adapter.  there is no software from Acer available.  I there a way to make this work?

    Press Command+F1.

  • New iMac as second display for MacBook Pro not working

    I just bought the new thin 2012 27" iMac as a replacement to the last model I had.
    I want to use the iMac as a second display for my 2012 MacBook Pro.
    I have a Mini Display Port to Mini Display Port cable that used to work with my previous setup and at work with my external display.
    However, this isn't working on the new iMac. When I try the Command + F2 suggestion I've seen in the forums here. Nothing happens.
    Do I need a new cable now that these are "thunderbolt" connections?
    Any help is greatly appreciated.
    Thanks.
    Demetre

    You will most likely need a Thunderbolt cable as they are both Thunderbolt devices and not Mini DisplayPort.

  • Macbook Pro not working right after getting it back from Apple Store

    I had to bring my last generation Macbook Pro into the Apple store to have a faulty optic drive and logic board replaced. I just got home and the date in the preferences was set to 2001 and it will not connect to my network, even though I am typing this on another Mac using the same connection. It does see it, it just shows a message with an exclamation mark in the Airport area saying no internet connection.
    Any ideas of what I may need to do? Are both of these a sign that they may have messed something up? I did reboot it after getting it back.
    Thanks.

    Just bring it back. Have them check it out and demonstrate that it's working properly.

  • Right click on XP under BootCamp with new MacBook Pro not working?

    Is anyone else seeing this on the new MacBook Pro? (I have the 2.53 model):
    I installed WinXP via BootCamp (BC). All went well. I installed the drivers from the Leopard install disk, which seemed to have the latest everything (BC 2.1.1?).
    There is a "secondary click" function under the BC control panel in Windows for the trackpad, but it doesn't work at all.
    Ctrl-Click also does not work. All other clicking is fine, but it's only left clicks that are allowed.
    This reminds me of my original MacBook Pro and Boot Camp beta...

    Three fingers and physical click. It's the same in Vista (except Vista's LAN driver works).
    Eagerly awaiting the next version of Boot Camp! It's clear it was rushed, from both this and if you insert the CD and autorun (in Vista at least) it pops up with a couple of utilities for a Macbook Air.

  • Macbook Pro not working with replacement logic board

    Hello everyone! About two months ago, someone spilled tea over my macbook pro. Upon taking it to the Apple store the representative told me that it would cost me over $1,000 to repair it and that I would be better off getting a new one (I know most of you have heard that many times). I inspected the Macbook and I realized that when I tried turning it on the keyboard would not light up and, but the sleep light was on. Furthermore, I heard the hard drive and the fans spinning. The tea only spilled on the right side of the Macbook so I figured that would help me narrow down the issue. The apple representative told me that I needed to replace the logic board so I went and bought a replacement one that was the same model. Before I screwed all the pieces back in, I wanted to try it out and see if it would turn on. Unfortunately I still have the same problem. It seems that the logic board is not the problem, but I am not sure what it might be. I'm pretty sure the CD/DVD drive is damaged, but I don't see why that would prevent the Macbook from turning on. I did a little research and I notice that most people test the graphics card to see if it is working, but I don't know how to do that. I have an older Macbook Pro, the motherboard is model 820-1993-A and I believe the model of the Macbook is A1150. Please help, this macbook was a gift and I don't want to throw it out!

    Well I would like to find out what the piece is that is causing me the problem so that I could replace it! I already replaced the most expensive piece and the hard drive seems to be working fine so it doesn't leave many things. I just would like to know how I would be able to check to see if the video card is damaged.

Maybe you are looking for