Keys won't stop repeating

Recently, as I am typing, a key will "stick" electronically, causing the key to repeat endlessly. The keyboard is a wired keyboard. I have been able to stop the repeating by disconnecting the keyboard and reconnecting the keyboard. This has occurred on two different keys at this point, and I have not found either of the keys to be truly stuck down. I have removed the keys and determined that the button underneath the key does not appear to be actually stuck down. Also because this has happened on two different keys ("e" and "t") and because unplugging and replugging in the keyboard stops the repeating, I think the problem is not a mechanical one. It has happened twice now in two days.
Does anyone have any idea what could cause this or a fix for this?
Message was edited by: Fred L Johnson

Thanks scrappynoon! I had a problem where my brand new bluetooth keyboard with my brand new iMac wound do two things:
1) At random times it would behave as though the down arrow was being held down, causing it to cycle through file lists continuously.
2) I couldn't produce a capital "I" with the left shift button. All other letters would capitalize with the left shift button, and I could capitalize the "I" with the right shift button or caps lock.
Based on your post, I pressed every "reset defaults" button I could find within the Keyboard control panel. I though, "Why not?" It didn't seemed to do anything I could see (since I hadn't even opened the control panel since I bought the Mac), however now the cycling seems to have stopped and I can now produce a capital "I" with the left shift button.
Thanks again. I was not looking forward to lugging a 27" iMac to the Mall.

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Text won't stop deleting, delete key appears to get "stuck"

Sorry if this is in the wrong topic, I have never used the support forums for any of the multitude of problems I have had with my Mac, but this one is severe and odd enough that I couldn't even find anyone else discussing it (although I'm sure someone is, but I tried many search key combinations on Google and only found unrelated things), so I decided to at least get it documented.
I have had an issue that has happened at least 3 times I can remember (I am fairly certain it has happened more, closer to 7-8, those are just the times I am 100% confident about), although very spaced apart and infrequent, where my delete/backspace key seems to get "stuck". However, at least one time I can verify that I never even hit the key. Whatever text I currently have open immediately starts deleting at lightspeed, and I can do nothing to stop it. None of the other keys on my keyboard work, and though my mouse works, if I click somewhere else, it starts deleting the text there. When I force it to go to another window where there isn't an open text box, I get the general Mac error sound, and it repeats non-stop, and faster than I've ever heard it. I have to do a hard shut-down, although once it led to a kernal panic. When I have stopped whatever is happening before it panics though, when I restart, I don't receive any kind of error message, nor the message about OS X not having been shut down properly.
Every single time it has happened when I was typing something that couldn't be saved, like a message on a forum, a private message on a site or an IM chat window. Sometimes I lost a half hour's worth of work or more.
The first time it happened, I honestly thought someone had managed to hack into my computer, but another time I was using a physical modem and Airport was turned off, and when I ripped out the cord, it didn't stop.
I have a MacBook Pro from 2007, running the most recent version of Tiger. I haven't had the money to upgrade. All security updates are up-to-date, with one exception: I have not upgraded to the most recent version of iTunes.
Honestly, I currently am having and have been having a bunch of other severe issues with my Mac, so troubleshooting will be quite difficult as it's not at all impossible it's a result of one of my other problems. I also currently am dealing with some health problems that make me unable to try to find the root of the problem, specifically I have a problem with my hand and wrist that makes typing very difficult.
If someone does recognize this issue and already knows why it might be happening, I'd appreciate the help. I'd also appreciate anyone letting me know how I can prevent it OR what to do when it begins and how to stop it. But I probably will be unable to go through a typical troubleshooting rundown.
As I said, I just wanted this documented, and I also would like to know if anyone else has had this problem. I have never experienced an issue like this with any of my past computers, including Macs and PCs. I do know however that the key is NOT physically getting stuck - as in getting lodged down and continuing to be pressed. There is at least 1 time I can verify I never even hit the key (I wasn't typing anything at the time). I am fairly sure the problem is entirely unrelated to the actual delete key itself.
I'll describe the symptoms one more time:
At a random time, with no discernible warning, text contained in whatever text box I have open begins deleting itself. Several paragraphs disappear in a matter of seconds.
Pressing escape or any other key on the keyboard does nothing. If I click to another area in the text, it will immediately begin deleting wherever I have placed the cursor. If I go to another window with text that can be edited, it begins deleting there. It does not delete in more than one place simultaneously.
If I bring another window without any kind of "deletable" text to the front, one of the general Mac error sounds (I'm not sure which one it is) starts happening and repeats without stopping at a rate that could induce a seizure. To stop it all, the only thing I have found can be done is a hard shut-down. Another time it continued to end in a kernal panic. I wish I had the details of the error, but it was so long ago and I have no idea which panic is the right one in the logs.
I have no way of knowing what programs were running at the time, as obviously that's not something I'm able to pay attention to when it happens, and it has happened so randomly and infrequently it's nothing I've been able to document. Since I have to restart to make it stop, I've then lost that info and I have no time to try to write it down or something beforehand.
I have not had any similar issues that I know of (for instance, for the "g" key keeps repeating and won't stop typing "g's") and I've never experienced this on any past computer.
Thanks for anyone who can help!
If you aren't able to offer advice but have had this issue yourself, PLEASE let me know. I can't seem to find anyone who has experienced this particular problem.

"Cleaning the keyboard is the first step in troubleshooting sticky/stuck keys."
Okay, I guess I misunderstood, although I am still confused. You're saying that since the other user did an extensive clean of their keyboard and this did not solve the problem, it is "most likely" a hardware problem, correct? Wouldn't a thorough cleaning without any results show that it's probably not physically related to the keyboard?
"The "delete" key may be defective or the cover you are using somehow is making the key stick. If you have ruled out the latter and everything else, your only other alternative is to take the MBP to your local Apple Store or AASP. The staff will check out your keyboard (free) to confirm if you are having a hardware problem. If you have AppleCare or ProCare, the repairs will be free. If not.................."
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When my logic board died (that same issue that affected thousands of computer users), I had to print out Apple's report from their site, which stated that they would replace and repair them free of charge to ANY Mac owner with a computer that met certain qualifications (which mine did). When it happened, completely out of nowhere, I knew immediately that was the problem, yet still had to go through the insulting and idiotic "Is your computer plugged in?" list of things and a customer WITH AppleCare was being refused a service they'd offered to people WITHOUT AppleCare, for a known manufacturing defect that has occurred widely in nearly every brand of computer made.

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System Infos from Photoshop:
Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x64
Operating System: Mac OS 10.7.3
System architecture: Intel CPU Family:6, Model:23, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1
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Video Card Vendor: NVIDIA Corporation
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Display: 1
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Serial number: Tryout Version
Application folder: Macintosh HD:Applications:Adobe Photoshop CS6:
Photoshop scratch has async I/O enabled
Scratch volume(s):
Macintosh HD, 297.3G, 27.0G free
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   Radiance 13.0 20120305.m.415 2012/03/05:21:00:00 ©2003-2012 Adobe Systems Incorporated - from the file “Radiance.plugin”
   Range 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
   Read Watermark NO VERSION - from the file “DigiRead.plugin”
   Reticulation 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Ripple 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Rough Pastels 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Save for Web 13.0, Copyright © 1999-2012 Adobe Systems Incorporated - from the file “Save for Web.plugin”
   ScriptingSupport 13.0, Copyright © 2012 Adobe Systems Incorporated - from the file “ScriptingSupport.plugin”
   Shear 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Skewness 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
   Smart Blur 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Smudge Stick 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Solarize 13.0 20120305.m.415 2012/03/05:21:00:00 ©1993-2012 Adobe Systems Incorporated - from the file “Solarize.plugin”
   Spatter 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Spherize 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Sponge 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Sprayed Strokes 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stained Glass 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Stamp 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Standard Deviation 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
   Sumi-e 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Summation 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
   Targa 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Texturizer 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Tiles 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Torn Edges 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Twirl 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   U3D 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
   Underpainting 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Vanishing Point 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “VanishingPoint.plugin”
   Variance 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “statistics.plugin”
   Water Paper 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Watercolor 13.0, Copyright © 1991-2012 Adobe Systems Incorporated - from the file “Filter Gallery.plugin”
   Wave 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wavefront|OBJ 13.0 20120305.m.415 2012/03/05:21:00:00 ©2006-2012 Adobe Systems Incorporated - from the file “U3D.plugin”
   Wind 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 13.0 20120305.m.415 2012/03/05:21:00:00 ©1989-2012 Adobe Systems Incorporated - from the file “WBMP.plugin”
   ZigZag 13.0, Copyright © 2003-2012 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

Hey,
> Do you run into the issue in Photoshop it the case when you use <CMD>+< - > ?
No, works fine. Although its not the best alternative, because my method allows to "specify" the zooming region (due to the mouse position)
> Did you try to reset the zoom tool (Right-click on the magnifier icon on the option bar?)
I did do a reset, but it didn't influence the "bad" behavior.
> Do you have a key repeater function activated in the OS (accessibility?)?
None that I know of. Couldn't find any. But if so, shouldn't it affect the zooming in as well (which isn't the case)?
> If you never use the animated zoom, you can disable it in Photoshop>preferences>general>animated zoom.
I tried both: enabled it causes the mentioned "error" behavior. Disabled the zoom out stops but its remarkably unresponsive: Once I use the key combination and click the left-mouse-btn it takes seconds before the zoom out happes; the process _feels_ quite long.
Best,
j

Certain keys won't repeat.... really irritating.

It's not a direct inconvenience, mostly just irritating that it's giving me trouble as I only bought it 3 weeks ago. Certain letter keys won't repeat if I hold them down, and I don't know why. Any ideas on how to correct this?

rwright41 wrote:
How do you do a "terminal command"?
Launch the program named "Terminal" (through Launchpad or from the Applications > Utilities folder) and type the command in the window that appears.
Be careful what you do there!
rwright41 wrote:
My daughter is also frustrated about not being able to do multiple exclamation marks and things like that!!!!!!!!!!!!!!!!!!!!! (I'm not on Lion yet, obviously - I can still hold for repeat).
I'm running Mountain Lion, and I can still repeat exclamation points!!!!!!!!!!!!!!!!!!!!! (without that setting). On the other hand, I can't repeat the letter "e" (Eeeeeeeee!!!!!) because it has variants.

My iPad won't stop restarting itself since it died and i plugged it in, what's wrong with it?

My iPad died and i plugged it in and now it won't stop restarting itself, it goes apple logo, loading, shut off and then it repeats itself. I thought that maybe the iPad got just enough power to start restarting but then died midway through and that just kept continuously happening.

Try a reset: Hold down the power and Home buttons together until the Apple logo is displayed, then release. No data or settings are lost.

The NYT website won't stop loading whenever it does an auto-update. While this loading continues, other websites are unresponsive until I force the loading to terminate. This started happening with FF 4.0.1.

When I do a manual refresh on certain sites like NY Times or CNN, or when sites like NYT periodically push an update through, the updates won't stop loading. It's as though the update never completes. The rotating circle icon on the affected tab just continues indefinitely. While this is happening, other websites that I try to open or update are either very slow or unresponsive.
My fix has been to force the update to terminate by using the red X button next to the website name. Then other websites respond normally but often the one that I have manually stopped becomes unresponsive.

Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
In Firefox 4 you can use one of these to start in <u>[[Safe mode]]</u>:
* Help > Restart with Add-ons Disabled
* Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

TAB key on PC stopped after update

have Vista 36 bit. Firefox updated me to 16..after that my TAB key on PC stopped working! So I reverted back to version 15.0.1.. it fixed that problem. Then now when with FF browser try to go to my weather program (Wunder Map) (weather underground)...the map doesn't show! the Adobe flash player is 11.4.402.287...which was the one that did work with the older FF. When I use Chrome or RocketMelt browsers, everything works so I know it's a Firefox problem! Every time FF has an update, there's always a problem! I have updated and reverted back on FF and Adobe..I'm so tired of this. Everything was running fine all summer long till now :-(

Do a clean reinstall and delete the Firefox program folder before reinstalling a fresh copy of Firefox.
*C:\Program Files\Mozilla Firefox\
*http://kb.mozillazine.org/Installation_directory
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 16.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible, to cleanup the Windows registry and settings in security software.
*Do NOT remove personal data when you uninstall your current Firefox version, because all profile folders will be removed and you will also lose your personal data like bookmarks and passwords from profiles of other Firefox versions.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored in the Firefox Profile Folder and won't be affected by an uninstall and (re)install, but make sure that "remove personal data" is NOT selected when you uninstall Firefox.
If you keep having problems then also create a new profile.
*https://support.mozilla.org/kb/Recovering+important+data+from+an+old+profile
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

Keynote won't stop saving??

I'm in the process of making a large presentation for my class, but I think I accidentely pressed a couple buttons in sequence or something. My keynote won't stop saving every 2 seconds and it is making my keynote unresponsive and taking me a while to just type out a sentence. It saves everytime I click on something and every time I type like 3 letters. I have quit out of it and come back into it for it only to do the same thing. How do I fix this??

PLEASE, help us! It's the same for me!
I'm making a large medical presentation with my MacBookPro i7/8GB/500GB mid 2010 Lion last version, iWork uptodate and... my keynote won't stop SAVING AND SAVING every time I press a key!
Keynote is the most important piece of software for PROFESSIONAL presentations, a flag for Apple vs. PCs, is it possible a bug like this...
...Auto Save
Work without worry (!!!!!!!!!!!!)
Forget about manual saving and forge ahead with confidence. Auto Save in OS X Lion automatically saves your work, while you work, during pauses and every five minutes. And Lion saves changes in the background so you're never interrupted with progress bars.

Brand new x64 using ethernet won't stop spooling

Brand new 5740 using ethernet won't stop spooling. I can copy but I can't printing from HP Envy. It looks like the message is not reaching the printer.

Hi @gleongelpi
Let's first run the Print and Scan Doctor. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity :
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test : Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Ink Issues : Checks the cartridges and ink levels for issues that affect print quality.
Print Settings : Checks and adjusts the print quality settings.
Test Print : Prints a test page for print quality evaluation, and provides options for cleaning and aligning the printhead if necessary.
Scan Tests : Checks the scan mechanism, drivers, and registry entries.
You can also click the Printer menu to find the additional features such as cleaning printheads, aligning printheads, checking ink levels, and viewing advanced printer data for your selected printer.
Source: Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
If the issue perists, hold down the Windows Logo key () on the keyboard and the 'R' to open the run box
Type services.msc and press Enter
Locate Print Spooler and double click on it to open the Spooler properties
Make sure startup type is set to Automatic, if it is not please click on the drop down and choose Automatic
Under Service status, please Stop the server, and then wait a moment and click Start
Please let me know if the issue is resolved and the outcome of the Print and Scan Doctor if you require further assistance. Thanks.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

My ipad won't stop resetting please help

What should I do if my ipad won't stop resetting please can I have help it has been resetting for hours and still won't stop please help.

IF THE ABOVE DOESN't WORK, FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary.

IPod 5g won't stop shuffling

I just got my iPod touch 5g and when I go to play my music it won't stop at a specific song it keeps shuffling through. What do I do?

tap on the screen in the now playing mode. scroll across to the next screen and then unselect the shuffle icon (see below) and the repeat icon (see below).
shuffle icon:
repeat icon

Every time I open Mozilla Firefox, there is an annoying sound that won't stop, and it sounds kind of like pac man. I t won't stop, and I have no idea where it is coming from. I have tried everything. Any suggestions on what I should do?

Every time I open Mozilla Firefox, there is an annoying sound that won't stop, and it sounds kind of like pac man. I t won't stop, and I have no idea where it is coming from. I have tried everything. Any suggestions on what I should do?
== This happened ==
Every time Firefox opened
== I opened firefox today, and it won't stop.

It's just the Google homepage tribute to Pacman turning 30 today. A playable game starts up automatically, use the arrow keys to move Pacman. It's fun!
You can get Ms Pacman to appear in that game by clicking the "insert coin" button twice and using the WASD keys to move :)
You can also just change your homepage to something other than google until tomorrow.

Calendar alert post-Mavericks installation won't stop chiming

Installed Mavericks yesterday over Snow Leopard (10.6.8) and have had a host of problems that have paralysed my computer use. As someone who's not particularly tech-savvy and relies on their Mac for their living, this has been a nightmare. The most irritating problem has been that I use the glass chime for my calendar alert. Well, it won't stop ringing--it's like a button's depressed and stuck in that position. Can anyone help? It renders the audio unusable now, which means no VOIP calling or audio of any kind as I'm forced to keep it on mute. And I can't find anything on the Internet that indicates anyone else has had the same problem. Can anyone help? (And no idea if this is connected but my mouse is fluttering all over the place, which is yet another annoyance, leaving me wondering why I was so stupid as to upgrade.)
Thanks!!

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can read it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\$[0-9]+\$\$.+\$/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p) if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

My iPhone 5 won't stop scrolling through songs and I can't stop it please help !! :(

My iPhone 5 won't stop scrolling through songs and I can't stop it please help !! :(

settings - general - usuage - music - delete. Then do a reset, hold down the home/sleep button together until you see the apple logo and then release, then wait for the phone to boot back up.
Then sync the music back via iTunes.

Keys won't stop repeating

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