Keyword filter has stopped working

Whilst I can select any folder in my catalogue and the photos are displayed, complete with metadata, exif info, and keywords, selecting a keyword tag in the navigation panel just brings up a message that 'no photos match the filter'.
The correct number of photos under each keyword tag is displayed in the navigation panel.
This has only happened recently and the programme has worked without fault up to this point.
L/R is loaded on my hard drive and all photos are on an external USB drive.
I'm using Vista.
Any ideas?

False alarm!! I've discovered the filter switch that lies at the foot of the right hand panel scroll bar, and must have toggled this when scrolling.
How careless.

Similar Messages

Star rating filter has stopped working

I have always sorted my photos by using star ratings but all of a sudden the filter has stopped working properly.
For instance,
>= 4 stars works as expected
>= 3 stars displays 'no photos match the filter'
It affects my entire catalogue and is fundamental to my workflow.
Has anyone else had this and does anyone have any suggestions how to fix the problem? It seems to affect both my laptop and my desktop computer.
Dan

Just to say I have just updated to 5.3 and this has no effect on the problem.
Also, I tried creating a smart collection and it exhibits the exact same problem - a rule 4* or greater works fine, 3* or greater does not.
It's bizarre and a complete pain!

When I open a filter distort i get message saying that the program has stopped working

When I open a filter distort i get message saying that the program has stopped working >> sorry for my english

Please read these and proceed accordingly:
http://forums.adobe.com/thread/419981?tstart=0
http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

Applying filter to 'Other Users' has stopped working (v1.0.0.15.57)

With no apparant reason (or changes to my workstation), the apply filter feature to limit 'Other Users' has stopped working. The problem began on the day that SQLDev failed to display the navigation frame.
I've got the nav frame back, but the filter on 'Other Users' still doesn't work.
Can anyone tell me where the filter entries are stored?
Oh, what's worse, the initial display of 'Other Users' does not include the entire list. Today the 'Show more/All users' failed to expand the list to all users. One of the users not initially displayed owns files to which I need access. (The solution was to stop and restart SQLDev - but that is a pain is the a$$.)

Editing preference files is not supported. Doing so can corrupt the settings and cause SQL Developer to run improperly.
Okay, having gotten that out of the way, let me see if I can help you get this sorted out. The filters are stored inside the preferences.xml file, located under jdev\system\oracle.onlinedb.11.0.0.37.42.
The first step is to back up this file. Once you have done that, you can try to remove the filter info. The preferences in the file are stored as keys and values. Search for the key with the text 'ConnectionOptions'. Under the value element associated with this key, there should be a filterMap element. This element contains all of the navigator filters. Each filter will look like this:
<Item>
<Key><others>@local</Key>
<Value class="oracle.jdeveloper.cm.dt.browser.SchemaFolderFilter">
<filter>
<Item>FOO</Item>
<Item>SYS</Item>
<Item>SYSTEM</Item>
</filter>
<visibleObjectsOnly>false</visibleObjectsOnly>
</Value>
</Item>
In this case, this is a filter on the Other Users folder. To clear the filter, remove the entire item element (that is, delete everything between and including the <item> and </item>.
This should restore the navigator filter back to its initial state (that is, no filter).
Let me know if this doesn't work, and I'll come up with some other things to try.
John McGinnis
SQL Developer Team

ITunes has stopped working ...Running Windows 7(64)

I upgraded my home PC Desktop to Windows 7 earlier this year and had no trouble bringing over iTunes from my previous platform (Windows XP).
I recently returned home to the US from a work assignment out of the country and because my iTunes resides on my home PC desktop, I didn't open up iTunes for the past 6 weeks. During this time Apple released iTunes 10.5. When I returned home, the old version of iTunes was still working. However, when I upgraded to iTunes 10.5, iTunes stopped working. The error message: "iTunes has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
I have worked through the following knowlege bulletins (nothing has fixed my problem):
(a)" iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues"
(b) "iTunes: Troubleshooting issues with third-party iTunes plug-ins"
(c) "iTunes 10.1 for Windows: iTunes may stop working and need to quit while importing or syncing audio"
(d) "Removing and reinstalling iTunes, QuickTime, and other software components for Windows vista or Windows 7"
(e) "iTunes for Windows: system restarts, blue screen, or quits unexpectedly when accessing iTunes Store"
the last bulletin (e), recommended ensuring that my drivers were up-to-date. So I also updated my drivers.
Lastly, I contacted iTunes Store Customer Support (although my problem isn't with the store, it is upgraded iTunes running on windows 7). They told me the issue was "outside (their) expertise" and recommended I look at this discussion board.
Here is the information I found under Event Viewer:
==================================================================
Log Name:      Application
Source:        Application Error
Date:          11/27/2011 11:46:01 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Theresa-HP
Description:
Faulting application name: iTunes.exe, version: 10.5.1.42, time stamp: 0x4ebf7d7c
Faulting module name: MSVCR80.dll, version: 8.0.50727.6195, time stamp: 0x4dcddbf3
Exception code: 0xc000000d
Fault offset: 0x00026b72
Faulting process id: 0x13b0
Faulting application start time: 0x01ccad3d27f6b2ff
Faulting application path: C:\Program Files (x86)\iTunes\iTunes.exe
Faulting module path: C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d 09154e044272b9a\MSVCR80.dll
Report Id: 6ef58025-1930-11e1-a798-e06995d0a503
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-11-27T19:46:01.000000000Z" />
    <EventRecordID>9927</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Theresa-HP</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.5.1.42</Data>
    <Data>4ebf7d7c</Data>
    <Data>MSVCR80.dll</Data>
    <Data>8.0.50727.6195</Data>
    <Data>4dcddbf3</Data>
    <Data>c000000d</Data>
    <Data>00026b72</Data>
    <Data>13b0</Data>
    <Data>01ccad3d27f6b2ff</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_ none_d09154e044272b9a\MSVCR80.dll</Data>
    <Data>6ef58025-1930-11e1-a798-e06995d0a503</Data>
</EventData>
</Event>
==================================================================
It seems that I am not alone in having this problem! Are there any experts out there who want to earn the undying gratitude of the technically challenged (or a few expert points?)
Thanks for listening,
Theresa
PS - someone recommended uninstalling Apple Quick Time Player. I don't have Quick Time Player.

I had the same problem. I'm using 64bit Windows7. This solution only partially worked for me. I still couldn't connect to the iTunes store.
The following solution worked for me:
COPY    QTMovieWin.dll
FROM    c:\program files (x86)\common files\apple\apple application support\
INTO     c:\program files (x86)/iTunes

Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?

MacBook Pro 2009
Model Identifier: MacBookPro5,1
Processor 2.4 GHz Intel Core 2 Duo
Memory 4 GB 1067 MHz DDR3
Software OS X 10.8.5 (12F45)
Iphoto '11
Iphoto on my macbook pro has stopped working. It comes up with a message saying that the library is either being used by another user or it is unreadable. Any ideas why I should be receiving this message?
"Your photo library is either in use by another application or has become unreadable"
Offered solution doesn't work:
Shut down and restart your computer, and then open iPhoto again. If the problem persists, try rebuilding your photo library. To do this, quit iPhoto, and then reopen it while keeping the Option and Command keys pressed. You can also try restoring your photo library from a backup.
I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
I can't download photographs from my iphone or my digital camera.
Any ideas on how I can solve this problem?
There is a possibility that when I went to update applications that I started to install Mavericks which I then interrupted and cancelled. I am not definite that this caused this problem but it was at about the same time as when this problem started.
Many thanks,
Ed

I have already copied my photographs to the a library manager but when I tried to reuse iphoto and import the photos back into iphoto, it would not let me.
You can't "copy" your photos to the "library manager", there is just no way to any such thing.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Repair Database. If that doesn't help, then try again, this time using Rebuild Database.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. (In early versions of Library Manager it's the File -> Rebuild command. In later versions it's under the Library menu.)
This will create an entirely new library. It will then copy (or try to) your photos and all the associated metadata and versions to this new Library, and arrange it as close as it can to what you had in the damaged Library. It does this based on information it finds in the iPhoto sharing mechanism - but that means that things not shared won't be there, so no slideshows, books or calendars, for instance - but it should get all your events, albums and keywords, faces and places back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.
Regards
TD

InDesign CS6 "has stopped working" on Windows 7.

Adobe Community,
I just bought a new computer and am in the process of downloading my standard set of programs. I'm testing everything out and InDesign fails to stay open past the new project window. The error just reads the it has stopped working and then windows closes it. I got it to work once or twice as an administrator by right clicking on the launch icon and running it as such. But this doesn't always work. I ran into a similar issue with photoshop and resolved it by changing the cache location under the preferences menu. InDesign doesn't have this setting though so I'm out of luck. Anybody come across the same issue? Windows doesn't give me any more specific error information. I'm not sure what to do at the moment.
Help?

So this is what the event viewer is showing me. Any thoughts? I looked into some other solutions from the suggested thread but had no success.
Log Name:      Application
Source:        Application Error
Date:          2/23/2013 4:58:19 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Randolph-PC
Description:
Faulting application name: InDesign.exe, version: 8.0.1.406, time stamp: 0x50335e39
Faulting module name: MSVCR100.dll, version: 10.0.40219.1, time stamp: 0x4d5f0c22
Exception code: 0x40000015
Fault offset: 0x0008d6fd
Faulting process id: 0x788
Faulting application start time: 0x01ce1210dbdb1144
Faulting application path: C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe
Faulting module path: C:\Windows\system32\MSVCR100.dll
Report Id: 218ed7a5-7e04-11e2-a174-94dbc90d401d
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-02-23T21:58:19.000000000Z" />
    <EventRecordID>2552</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Randolph-PC</Computer>
    <Security />
</System>
<EventData>
    <Data>InDesign.exe</Data>
    <Data>8.0.1.406</Data>
    <Data>50335e39</Data>
    <Data>MSVCR100.dll</Data>
    <Data>10.0.40219.1</Data>
    <Data>4d5f0c22</Data>
    <Data>40000015</Data>
    <Data>0008d6fd</Data>
    <Data>788</Data>
    <Data>01ce1210dbdb1144</Data>
    <Data>C:\Program Files (x86)\Adobe\Adobe InDesign CS6\InDesign.exe</Data>
    <Data>C:\Windows\system32\MSVCR100.dll</Data>
    <Data>218ed7a5-7e04-11e2-a174-94dbc90d401d</Data>
</EventData>
</Event>

Adobe Flash Player 11.3 r300 has stopped working

I have Firefox 13.0.1, Win 7 Home Edition 64 bit, latest adobe flash player version 11.3.300.262. Latest nvidia drivers 301.42 - WHQL, 260 gtx nvidia card. I did a clean reinstall for nvidia drivers, and flash drivers, still same problem.
Everytime I go to fullscreen mode, my screen turns white and I have to left click on my mouse so the white screen goes away(otherwise the white screen hangs indefinite), I get a windows message stating adobe flash player has stopped working. After that I get send crash report for adobe.
Image to when the flash crashes. http://i.imgur.com/fX7Ld.jpg
This never happened with Adobe flash player 11.2, never. With the latest update it crashes, everytime I go fullscreen. This happens on http://www.twitch.tv streams, any livestreams. Youtube seems to be fine, when going fullscreen mode. And no, I don't have RealPlayer installed. I only have 3 addons installed and enable. Adobe Acrobat, Flash, and Silverlight, all latest editions. Everything else is disabled, or uninstalled.
I've Disabled Hardware accelartion in firefox still same problem, but with flash hardware acceleration enabled. I've tried Firefox Safe mode with all addons disabled, same problem.
Crash Reports.
https://crash-stats.mozilla.com/report/index/bp-db458853-46d7-4652-be50-3f09f2120626
https://crash-stats.mozilla.com/report/index/bp-df9bc417-e54c-4f8e-b25c-6cf602120626
This issue does not happen when hardware accelaration is disabled in flash settings.
Please fix this issue.
Dxdiag.
System Information
Time of this report: 6/26/2012, 19:03:22
       Machine name: -------
   Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503-2030)
           Language: English (Regional Setting: English)
System Manufacturer: Alienware
       System Model: Aurora
               BIOS: Default System BIOS
          Processor: Intel(R) Core(TM) i7 CPU         920 @ 2.67GHz (8 CPUs), ~3.2GHz
             Memory: 6144MB RAM
Available OS Memory: 6134MB RAM
          Page File: 1893MB used, 10374MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
   User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
    DWM DPI Scaling: Disabled
     DxDiag Version: 6.01.7601.17514 32bit Unicode
DxDiag Notes
      Display Tab 1: No problems found.
        Sound Tab 1: No problems found.
        Sound Tab 2: No problems found.
          Input Tab: No problems found.
DirectX Debug Levels
Direct3D:    0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)
Display Devices
          Card name: NVIDIA GeForce GTX 260
       Manufacturer: NVIDIA
          Chip type: GeForce GTX 260
           DAC type: Integrated RAMDAC
         Device Key: Enum\PCI\VEN_10DE&DEV_05EA&SUBSYS_073810DE&REV_A1
     Display Memory: 4071 MB
   Dedicated Memory: 1767 MB
      Shared Memory: 2303 MB
       Current Mode: 1440 x 900 (32 bit) (60Hz)
       Monitor Name: SyncMaster 943BW/ 943BWX /943BWT,SyncMaster Magic CX943BW (Digital)
      Monitor Model: SyncMaster
         Monitor Id: SAM0350
        Native Mode: 1440 x 900(p) (59.887Hz)
        Output Type: DVI
        Driver Name: nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um
Driver File Version: 8.17.0013.0142 (English)
     Driver Version: 8.17.13.142
        DDI Version: 10
       Driver Model: WDDM 1.1
Driver Attributes: Final Retail
   Driver Date/Size: 5/15/2012 06:48:00, 18044224 bytes
        WHQL Logo'd: Yes
    WHQL Date Stamp:
Device Identifier: {D7B71E3E-46AA-11CF-E073-35271FC2C535}
          Vendor ID: 0x10DE
          Device ID: 0x05EA
          SubSys ID: 0x073810DE
        Revision ID: 0x00A1
Driver Strong Name: oem9.inf:NVIDIA_SetA_Devices.NTamd64.6.1:Section005:8.17.13.142:pci\ven_10de&dev_05ea
     Rank Of Driver: 00E62001
        Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
   Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
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                     {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
                     {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
       D3D9 Overlay: Supported
            DXVA-HD: Supported
       DDraw Status: Enabled
         D3D Status: Enabled
         AGP Status: Enabled
Sound Devices
            Description: Speakers (Sennheiser USB Headset)
Default Sound Playback: Yes
Default Voice Playback: Yes
            Hardware ID: USB\VID_1395&PID_0002&REV_0004&MI_00
        Manufacturer ID: 65535
             Product ID: 65535
                   Type: WDM
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 06:43:52, 109696 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
            Description: Speakers (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
            Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0888&SUBSYS_102802F7&REV_1001
        Manufacturer ID: 1
             Product ID: 65535
                   Type: WDM
            Driver Name: HdAudio.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
            WHQL Logo'd: Yes
          Date and Size: 11/20/2010 06:44:23, 350208 bytes
            Other Files:
        Driver Provider: Microsoft
         HW Accel Level: Basic
              Cap Flags: 0xF1F
    Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
              HW Memory: 0
       Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
   I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Sound Capture Devices
            Description: Microphone (Sennheiser USB Headset)
Default Sound Capture: Yes
Default Voice Capture: Yes
            Driver Name: USBAUDIO.sys
         Driver Version: 6.01.7601.17514 (English)
      Driver Attributes: Final Retail
          Date and Size: 11/20/2010 06:43:52, 109696 bytes
              Cap Flags: 0x1
           Format Flags: 0xFFFFF
DirectInput Devices
      Device Name: Mouse
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
      Device Name: Keyboard
         Attached: 1
    Controller ID: n/a
Vendor/Product ID: n/a
        FF Driver: n/a
      Device Name: Sennheiser USB Headset
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1395, 0x0002
        FF Driver: n/a
      Device Name: Razer BlackWidow
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010E
        FF Driver: n/a
      Device Name: Razer BlackWidow
         Attached: 1
    Controller ID: 0x0
Vendor/Product ID: 0x1532, 0x010E
        FF Driver: n/a
Poll w/ Interrupt: No
USB Devices
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3A37
| Matching Device ID: usb\root_hub
| Service: usbhub
Gameport Devices
PS/2 Devices
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x0015
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ HID Keyboard Device
| Vendor/Product ID: 0x1532, 0x010E
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x0015
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ HID-compliant mouse
| Vendor/Product ID: 0x1532, 0x010E
| Matching Device ID: hid_device_system_mouse
| Service: mouhid
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
Disk & DVD/CD-ROM Drives
      Drive: C:
Free Space: 246.4 GB
Total Space: 468.7 GB
File System: NTFS
      Model: ST3500418AS
      Drive: D:
      Model: PLDS DVD+-RW DH-24AAS
     Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), , 0 bytes
System Devices
     Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3A3E&SUBSYS_02F71028&REV_00\3&11583659&0&D8
   Driver: n/a
     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A34
Device ID: PCI\VEN_8086&DEV_3A34&SUBSYS_02F71028&REV_00\3&11583659&0&E8
   Driver: n/a
     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 9 - 3410
Device ID: PCI\VEN_8086&DEV_3410&SUBSYS_02F71028&REV_13\3&11583659&0&48
   Driver: n/a
     Name: NVIDIA GeForce GTX 260
Device ID: PCI\VEN_10DE&DEV_05EA&SUBSYS_073810DE&REV_A1\4&101B7E8&0&0018
   Driver: n/a
     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3C
Device ID: PCI\VEN_8086&DEV_3A3C&SUBSYS_02F71028&REV_00\3&11583659&0&D7
   Driver: n/a
     Name: Intel(R) 82801JDH SMBus Controller - 3A30 (Intel(R) SMBus 2.0 Driver)
Device ID: PCI\VEN_8086&DEV_3A30&SUBSYS_02F71028&REV_00\3&11583659&0&FB
   Driver: n/a
     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 7 - 340E
Device ID: PCI\VEN_8086&DEV_340E&SUBSYS_02F71028&REV_13\3&11583659&0&38
   Driver: n/a
     Name: Silicon Image SiI 3132 SATALink Controller
Device ID: PCI\VEN_1095&DEV_3132&SUBSYS_02F71028&REV_01\4&24931170&0&00E4
   Driver: n/a
     Name: Intel(R) ICH10 Family USB Enhanced Host Controller - 3A3A
Device ID: PCI\VEN_8086&DEV_3A3A&SUBSYS_02F71028&REV_00\3&11583659&0&EF
   Driver: n/a
     Name: Intel(R) ICH10R SATA AHCI Controller
Device ID: PCI\VEN_8086&DEV_3A22&SUBSYS_02F71028&REV_00\3&11583659&0&FA
   Driver: n/a
     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 3 - 340A
Device ID: PCI\VEN_8086&DEV_340A&SUBSYS_02F71028&REV_13\3&11583659&0&18
   Driver: n/a
     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A39
Device ID: PCI\VEN_8086&DEV_3A39&SUBSYS_02F71028&REV_00\3&11583659&0&D2
   Driver: n/a
     Name: Intel(R) ICH10R LPC Interface Controller - 3A16
Device ID: PCI\VEN_8086&DEV_3A16&SUBSYS_02F71028&REV_00\3&11583659&0&F8
   Driver: n/a
     Name: Intel(R) 5520/5500/X58 I/O Hub PCI Express Root Port 1 - 3408
Device ID: PCI\VEN_8086&DEV_3408&SUBSYS_02F71028&REV_13\3&11583659&0&08
   Driver: n/a
     Name: Intel(R) ICH10 Family PCI Express Root Port 5 - 3A48
Device ID: PCI\VEN_8086&DEV_3A48&SUBSYS_02F71028&REV_00\3&11583659&0&E4
   Driver: n/a
     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A38
Device ID: PCI\VEN_8086&DEV_3A38&SUBSYS_02F71028&REV_00\3&11583659&0&D1
   Driver: n/a
     Name: Intel(R) 5520/5500/X58 I/O Hub Throttle Registers - 3438
Device ID: PCI\VEN_8086&DEV_3438&SUBSYS_00000000&REV_13\3&11583659&0&A3
   Driver: n/a
     Name: Intel(R) 5520/5500/X58 I/O Hub to ESI Port - 3405
Device ID: PCI\VEN_8086&DEV_3405&SUBSYS_02F71028&REV_13\3&11583659&0&00
   Driver: n/a
     Name: Intel(R) ICH10 Family PCI Express Root Port 4 - 3A46
Device ID: PCI\VEN_8086&DEV_3A46&SUBSYS_02F71028&REV_00\3&11583659&0&E3
   Driver: n/a
     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A37
Device ID: PCI\VEN_8086&DEV_3A37&SUBSYS_02F71028&REV_00\3&11583659&0&D0
   Driver: n/a
     Name: Intel(R) 5520/5500/X58 I/O Hub System Management Registers - 342E
Device ID: PCI\VEN_8086&DEV_342E&SUBSYS_00000000&REV_13\3&11583659&0&A0
   Driver: n/a
     Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_02F71028&REV_90\3&11583659&0&F0
   Driver: n/a
     Name: Intel(R) ICH10 Family PCI Express Root Port 2 - 3A42
Device ID: PCI\VEN_8086&DEV_3A42&SUBSYS_02F71028&REV_00\3&11583659&0&E1
   Driver: n/a
     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A36
Device ID: PCI\VEN_8086&DEV_3A36&SUBSYS_02F71028&REV_00\3&11583659&0&EA
   Driver: n/a
     Name: Intel(R) 5520/5500/X58 I/O Hub Control Status and RAS Registers - 3423
Device ID: PCI\VEN_8086&DEV_3423&SUBSYS_00000000&REV_13\3&11583659&0&A2
   Driver: n/a
     Name: Broadcom NetLink (TM) Gigabit Ethernet
Device ID: PCI\VEN_14E4&DEV_1698&SUBSYS_02F71028&REV_10\4&62990A5&0&00E1
   Driver: n/a
     Name: Intel(R) ICH10 Family PCI Express Root Port 1 - 3A40
Device ID: PCI\VEN_8086&DEV_3A40&SUBSYS_02F71028&REV_00\3&11583659&0&E0
   Driver: n/a
     Name: Intel(R) ICH10 Family USB Universal Host Controller - 3A35
Device ID: PCI\VEN_8086&DEV_3A35&SUBSYS_02F71028&REV_00\3&11583659&0&E9
   Driver: n/a
     Name: Intel(R) 5520/5500/X58 I/O Hub GPIO and Scratch Pad Registers - 3422
Device ID: PCI\VEN_8086&DEV_3422&SUBSYS_00000000&REV_13\3&11583659&0&A1
   Driver: n/a
     Name: VIA 1394 OHCI Compliant Host Controller
Device ID: PCI\VEN_1106&DEV_3403&SUBSYS_02F71028&REV_00\4&342A71D0&0&00E3
   Driver: n/a
DirectShow Filters
DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.17514
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
LogMeIn Video Decoder,0x00800000,1,1,racodec.ax,
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17835
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7601.17514
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17835
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17835
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.17514
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.17514
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17835
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713
WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
LogMeIn Video Encoder,0x00200000,1,1,racodec.ax,
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Fraps Video Decompressor,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514
Xfire Video Codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713
Audio Capture Sources:
Microphone (Sennheiser USB Head,0x00200000,0,0,qcap.dll,6.06.7601.17514
PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713
WDM Streaming Capture Devices:
Sennheiser USB Headset,0x00200000,3,2,ksproxy.ax,6.01.7601.17514
WDM Streaming Rendering Devices:
HD Audio HDMI out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Sennheiser USB Headset,0x00200000,3,2,ksproxy.ax,6.01.7601.17514
BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514
Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514
BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708
WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
Audio Renderers:
Speakers (Sennheiser USB Headse,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (Sennheiser USB Headset),0x00200000,1,0,quartz.dll,6.06.7601.17713
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
EVR Power Information
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
    Enabled:
    Force throttling
    Allow half deinterlace
    Allow scaling
    Decode Power Usage: 100
Balanced Flags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 50
PowerFlags: 1424
    Enabled:
    Force throttling
    Allow batching
    Force half deinterlace
    Force scaling
    Decode Power Usage: 0

https://crash-stats.mozilla.com/report/index/bp-0a0b872f-5127-4ee1-a355-ca3cb2120721
https://crash-stats.mozilla.com/report/index/bp-9cd87dd7-205f-4844-9e6d-3ce262120721
https://crash-stats.mozilla.com/report/index/bp-8c07c846-b2ed-4535-8db4-4ee072120720
https://crash-stats.mozilla.com/report/index/bp-f29a89ed-f8b1-4a62-ba3e-983e22120720
https://crash-stats.mozilla.com/report/index/bp-e16d2b91-0f7d-4e5a-9e25-255852120718
https://crash-stats.mozilla.com/report/index/bp-1226c709-5f87-41c6-95d3-4310d2120718
https://crash-stats.mozilla.com/report/index/bp-4de2a0da-dd36-4ec8-8e53-c42742120714
https://crash-stats.mozilla.com/report/index/bp-e16d2b91-0f7d-4e5a-9e25-255852120718
https://crash-stats.mozilla.com/report/index/bp-4de2a0da-dd36-4ec8-8e53-c42742120714
https://crash-stats.mozilla.com/report/index/bp-eac1c5a5-2dce-4415-b645-07a1f2120714
https://crash-stats.mozilla.com/report/index/bp-1ede5bd3-8c72-4362-8d79-4f29c2120714
https://crash-stats.mozilla.com/report/index/bp-d4fd5dae-dacd-45f8-9549-2c3702120722
https://crash-stats.mozilla.com/report/index/bp-ca510991-de29-44b3-be02-0255a2120722
https://crash-stats.mozilla.com/report/index/bp-8600c221-3fd3-4eaa-a5af-a602b2120722
With Hardware Accelaration in Flash turned off. Still crashing.

Adobe Premiere Pro CC 2014.2 has stopped working error

Hello guys,
I have recently built a new computer with the following specs:
CPU: 4790k (stock speed)
Ram: Team Extreem 16 GB (2x8) (at 2400mhz)
Motherboard: Asus Ranger 7
GPU: Zotac 780ti Amp edition
Storage: 250SSD Samsung evo + Barracuda 1TB
PSU: 850 G2 EVGA
Operating System: Windows 7 Professional
All drivers are up to date.
So I have installed the creative cloud and then proceeded to install the applications in the following order: Media Encoder, Photoshop and Premiere Pro CC. Both media and photoshop have no problems but premiere pro CC crashes upon clicking on it.
I would click on the premiere pro CC button and the premiere pro loading screen will pop up but then the 'has stopped working error' will happen immediately.
I need to get this problem solved within the next couple of days because I need it for a very important video project. If this problem cannot be fixed in the next 2 days I will, unfortunately, have to refund my subscription with adobe (still within 28 days) and use Cyberlink or Vegas.
I tried searching the forums and google but haven't found a solution that works for me. Could someone please lend a hand?

Log Name:      Application
Source:        Windows Error Reporting
Date:          24/12/2014 02:24:37
Event ID:      1001
Task Category: None
Level:         Information
Keywords:      Classic
User:          N/A
Computer:      TimothyNg-PC
Description:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: ImageRenderer.dll
P5: 8.2.0.65
P6: 5486b5ee
P7: c000001d
P8: 00000000001f5342
P9:
P10:
Attached files:
C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f
Analysis symbol:
Rechecking for solution: 0
Report Id: ffe49cc7-8b13-11e4-9225-7824af362b95
Report Status: 1
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Windows Error Reporting" />
    <EventID Qualifiers="0">1001</EventID>
    <Level>4</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2014-12-24T02:24:37.000000000Z" />
    <EventRecordID>2146</EventRecordID>
    <Channel>Application</Channel>
    <Computer>TimothyNg-PC</Computer>
    <Security />
</System>
<EventData>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>APPCRASH</Data>
    <Data>Not available</Data>
    <Data>0</Data>
    <Data>Adobe Premiere Pro.exe</Data>
    <Data>8.2.0.65</Data>
    <Data>5486db4a</Data>
    <Data>ImageRenderer.dll</Data>
    <Data>8.2.0.65</Data>
    <Data>5486b5ee</Data>
    <Data>c000001d</Data>
    <Data>00000000001f5342</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
C:\Users\Timothy Ng\AppData\Local\Temp\WER1ADF.tmp.WERInternalMetadata.xml</Data>
    <Data>C:\Users\Timothy Ng\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_c9e978dddf5d58a2727a44f4be9bc974f52b65b_153e222f</Data>
    <Data>
    </Data>
    <Data>0</Data>
    <Data>ffe49cc7-8b13-11e4-9225-7824af362b95</Data>
    <Data>1</Data>
</EventData>
</Event>

Adobe premiere Pro CC 2014.2 has stopped Working

Hey guys,
I can start up my premiere pro CC 2014 but as soon as I choose a project to open, it loads for a second and then I keep getting the same error window that says: Adobe premiere Pro CC 2014.2 has stopped Working
My computer:
Processor: Intel Core i5-2500K CPU @ 3.30Ghz
GPU: AMD Radeon HD 7800 Series
RAM : 16GB
Motherboard: Maximus IV Gene Z
Windows 7 Ultimate - Service pack 1
All my drivers are up to date. If you could help me solve this problem I would be most appreciative!
I have checked the event viewer and found these results:
Fault bucket , type 0
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Adobe Premiere Pro.exe
P2: 8.2.0.65
P3: 5486db4a
P4: atig6txx.dll
P5: 8.14.1.6413
P6: 546e9ebb
P7: c0000005
P8: 00000000000122bf
P9:
P10:
Attached files:
C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014
Analysis symbol:
Rechecking for solution: 0
Report Id: f87a347b-9569-11e4-b338-c86000246990
Report Status: 1
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Windows Error Reporting" />
<EventID Qualifiers="0">1001</EventID>
<Level>4</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2015-01-06T06:05:20.000000000Z" />
<EventRecordID>24436</EventRecordID>
<Channel>Application</Channel>
<Computer>Vol-Opt</Computer>
<Security />
</System>
- <EventData>
<Data />
<Data>0</Data>
<Data>APPCRASH</Data>
<Data>Not available</Data>
<Data>0</Data>
<Data>Adobe Premiere Pro.exe</Data>
<Data>8.2.0.65</Data>
<Data>5486db4a</Data>
<Data>atig6txx.dll</Data>
<Data>8.14.1.6413</Data>
<Data>546e9ebb</Data>
<Data>c0000005</Data>
<Data>00000000000122bf</Data>
<Data />
<Data />
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Temp\WER9C7D.tmp.WERInternalMetadata.xml</Data>
<Data>C:\Users\Ki.Vol-Opt\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Adobe Premiere P_543ba1a98f4ca1ae4f8ea45cfad084579dcc63_0efac014</Data>
<Data />
<Data>0</Data>
<Data>f87a347b-9569-11e4-b338-c86000246990</Data>
<Data>1</Data>
</EventData>
</Event>

I have a video assignment due this week and I really don't want to have to restart my project on different editing software. I am going to have to ask for a premiere pro refund for this month if I can't get it to work. The software was working fine until 3 days ago. Please help - thanks!

How fix "Adobe Photoshop CS6 has stopped working" error in Win7?

Hi All,
I’m getting the following error message when ever I try to use Move Tool and the program gets close.
“Adobe Photoshop CS6 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available”
Video card driver is updated.
Please see the following error event.
Faulting application name: Photoshop.exe, version: 13.0.0.0, time stamp: 0x4f61c045
Faulting module name: aticfx64.dll, version: 8.17.10.1047, time stamp: 0x4cabd6c0
Exception code: 0xc0000005
Fault offset: 0x000000000002f5bf
Faulting process id: 0x15ac
Faulting application start time: 0x01ce2110508d2fb6
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Photoshop.exe
Faulting module path: C:\Windows\system32\aticfx64.dll
Report Id: fe57fe44-8d03-11e2-bd6c-dc0ea14b01df
Please advise what is the problem? and How to sort this out
Your help is highly appreciated.
regards

that's the details it shows.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:5, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2527 MHz
Built-in memory: 3891 MB
Free memory: 1350 MB
Memory available to Photoshop: 3306 MB
Memory used by Photoshop: 5 %
Image tile size: 128K
Image cache levels: 4
Photoshop crashed on 15/03/2013 at 00:05:05 (GetImageViewResourceSharingGLContext)
The GPU Sniffer crashed on 15/03/2013 at 00:50:52
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 768, right: 1366
No video card detected
Serial number: 92628701192123445467
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\
Temporary file path: C:\Users\Khan\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 298.1G, 254.8G free
Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6 (64 Bit)\Plug-ins\
Additional Plug-ins folder: not set
Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112
   ACE.dll   ACE 2012/01/18-15:07:40   66.492997   66.492997
   adbeape.dll   Adobe APE 2012/01/25-10:04:55   66.1025012   66.1025012
   AdobeLinguistic.dll   Adobe Linguisitc Library   6.0.0
   AdobeOwl.dll   Adobe Owl 2012/02/09-16:00:02   4.0.93   66.496052
   AdobePDFL.dll   PDFL 2011/12/12-16:12:37   66.419471   66.419471
   AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654
   AdobeXMP.dll   Adobe XMP Core 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPFiles.dll   Adobe XMP Files 2012/02/06-14:56:27   66.145661   66.145661
   AdobeXMPScript.dll   Adobe XMP Script 2012/02/06-14:56:27   66.145661   66.145661
   adobe_caps.dll   Adobe CAPS   6,0,29,0
   AGM.dll   AGM 2012/01/18-15:07:40   66.492997   66.492997
   ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56
   aif_core.dll   AIF   3.0   62.490293
   aif_ocl.dll   AIF   3.0   62.490293
   aif_ogl.dll   AIF   3.0   62.490293
   amtlib.dll   AMTLib (64 Bit)   6.0.0.75 (BuildVersion: 6.0; BuildDate: Mon Jan 16 2012 18:00:00)   1.000000
   ARE.dll   ARE 2012/01/18-15:07:40   66.492997   66.492997
   AXE8SharedExpat.dll   AXE8SharedExpat 2011/12/16-15:10:49   66.26830   66.26830
   AXEDOMCore.dll   AXEDOMCore 2011/12/16-15:10:49   66.26830   66.26830
   Bib.dll   BIB 2012/01/18-15:07:40   66.492997   66.492997
   BIBUtils.dll   BIBUtils 2012/01/18-15:07:40   66.492997   66.492997
   boost_date_time.dll   DVA Product   6.0.0
   boost_signals.dll   DVA Product   6.0.0
   boost_system.dll   DVA Product   6.0.0
   boost_threads.dll   DVA Product   6.0.0
   cg.dll   NVIDIA Cg Runtime   3.0.00007
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007
   CIT.dll   Adobe CIT   2.0.5.19287   2.0.5.19287
   CoolType.dll   CoolType 2012/01/18-15:07:40   66.492997   66.492997
   data_flow.dll   AIF   3.0   62.490293
   dvaaudiodevice.dll   DVA Product   6.0.0
   dvacore.dll   DVA Product   6.0.0
   dvamarshal.dll   DVA Product   6.0.0
   dvamediatypes.dll   DVA Product   6.0.0
   dvaplayer.dll   DVA Product   6.0.0
   dvatransport.dll   DVA Product   6.0.0
   dvaunittesting.dll   DVA Product   6.0.0
   dynamiclink.dll   DVA Product   6.0.0
   ExtendScript.dll   ExtendScript 2011/12/14-15:08:46   66.490082   66.490082
   FileInfo.dll   Adobe XMP FileInfo 2012/01/17-15:11:19   66.145433   66.145433
   filter_graph.dll   AIF   3.0   62.490293
   hydra_filters.dll   AIF   3.0   62.490293
   icucnv40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   icudt40.dll   International Components for Unicode 2011/11/15-16:30:22    Build gtlib_3.0.16615
   image_compiler.dll   AIF   3.0   62.490293
   image_flow.dll   AIF   3.0   62.490293
   image_runtime.dll   AIF   3.0   62.490293
   JP2KLib.dll   JP2KLib 2011/12/12-16:12:37   66.236923   66.236923
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0
   LogSession.dll   LogSession   2.1.2.1640
   mediacoreif.dll   DVA Product   6.0.0
   MPS.dll   MPS 2012/02/03-10:33:13   66.495174   66.495174
   msvcm80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcm90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcp100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcp80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcp90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   msvcr100.dll   Microsoft® Visual Studio® 2010   10.00.40219.1
   msvcr80.dll   Microsoft® Visual Studio® 2005   8.00.50727.6195
   msvcr90.dll   Microsoft® Visual Studio® 2008   9.00.30729.1
   pdfsettings.dll   Adobe PDFSettings   1.04
   Photoshop.dll   Adobe Photoshop CS6   CS6
   Plugin.dll   Adobe Photoshop CS6   CS6
   PlugPlug.dll   Adobe(R) CSXS PlugPlug Standard Dll (64 bit)   3.0.0.383
   PSArt.dll   Adobe Photoshop CS6   CS6
   PSViews.dll   Adobe Photoshop CS6   CS6
   SCCore.dll   ScCore 2011/12/14-15:08:46   66.490082   66.490082
   ScriptUIFlex.dll   ScriptUIFlex 2011/12/14-15:08:46   66.490082   66.490082
   tbb.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   3, 0, 2010, 0406
   TfFontMgr.dll   FontMgr   9.3.0.113
   TfKernel.dll   Kernel   9.3.0.113
   TFKGEOM.dll   Kernel Geom   9.3.0.113
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113
   updaternotifications.dll   Adobe Updater Notifications Library   6.0.0.24 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   6.0.0.24
   WRServices.dll   WRServices Friday January 27 2012 13:22:12   Build 0.17112   0.17112
   wu3d.dll   U3D Writer   9.3.0.113
Required plug-ins:
   Accented Edges 13.0
   Adaptive Wide Angle 13.0
   ADM 3.11x01
   Angled Strokes 13.0
   Average 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Bas Relief 13.0
   BMP 13.0
   Camera Raw 7.0
   Chalk & Charcoal 13.0
   Charcoal 13.0
   Chrome 13.0
   Cineon 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Collada 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Color Halftone 13.0
   Colored Pencil 13.0
   CompuServe GIF 13.0
   Conté Crayon 13.0
   Craquelure 13.0
   Crop and Straighten Photos 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Crop and Straighten Photos Filter 13.0
   Crosshatch 13.0
   Crystallize 13.0
   Cutout 13.0
   Dark Strokes 13.0
   De-Interlace 13.0
   Difference Clouds 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Diffuse Glow 13.0
   Displace 13.0
   Dry Brush 13.0
   Eazel Acquire 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Embed Watermark 4.0
   Extrude 13.0
   FastCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Fibers 13.0
   Film Grain 13.0
   Filter Gallery 13.0
   Fresco 13.0
   Glass 13.0
   Glowing Edges 13.0
   Grain 13.0
   Graphic Pen 13.0
   Halftone Pattern 13.0
   HDRMergeUI 13.0
   IFF Format 13.0
   Ink Outlines 13.0
   JPEG 2000 13.0
   Lens Blur 13.0
   Lens Correction 13.0
   Lens Flare 13.0
   Liquify 13.0
   Matlab Operation 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Measurement Core 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Mezzotint 13.0
   MMXCore Routines 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Mosaic Tiles 13.0
   Multiprocessor Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Neon Glow 13.0
   Note Paper 13.0
   NTSC Colors 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Ocean Ripple 13.0
   Oil Paint 13.0
   OpenEXR 13.0
   Paint Daubs 13.0
   Palette Knife 13.0
   Patchwork 13.0
   Paths to Illustrator 13.0
   PCX 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Photocopy 13.0
   Photoshop 3D Engine 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Picture Package Filter 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Pinch 13.0
   Pixar 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Plaster 13.0
   Plastic Wrap 13.0
   PNG 13.0
   Pointillize 13.0
   Polar Coordinates 13.0
   Portable Bit Map 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Poster Edges 13.0
   Radial Blur 13.0
   Radiance 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Read Watermark 4.0
   Reticulation 13.0
   Ripple 13.0
   Rough Pastels 13.0
   Save for Web 13.0
   ScriptingSupport 13.0
   Shear 13.0
   Smart Blur 13.0
   Smudge Stick 13.0
   Solarize 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Spatter 13.0
   Spherize 13.0
   Sponge 13.0
   Sprayed Strokes 13.0
   Stained Glass 13.0
   Stamp 13.0
   Sumi-e 13.0
   Targa 13.0
   Texturizer 13.0
   Tiles 13.0
   Torn Edges 13.0
   Twirl 13.0
   Underpainting 13.0
   Vanishing Point 13.0
   Variations 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Water Paper 13.0
   Watercolor 13.0
   Wave 13.0
   WIA Support 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   Wind 13.0
   Wireless Bitmap 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00)
   ZigZag 13.0
Optional and third party plug-ins: NONE
Plug-ins that failed to load: NONE
Flash:
   Mini Bridge
   Kuler
Installed TWAIN devices: NONE

Adobe Illustrator CS6 has stopped working (random)

I have a problem with Adobe CS6 Illustrator both 32 and 64 bit has this error. It keeps crashing randomly and i get the message Adobe Illustrator has stopped working.
All updates are installed for illustrator.
System specs:
Core i5 2500K
8GB DDR3
Radeon HD6450 512MB
Windows 7 Professional SP1 + all updates
I already reinstalled the whole system but it wont help.
Does anyone know what to do?
Details of windows error log:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2013-04-11T08:08:39.000000000Z
EventRecordID
6336
Channel
Application
Computer
WS-STUDIO2.mrpresent.local
Security
EventData
Illustrator.exe
16.0.3.691
50bb31df
dvaui.dll
6.0.0.0
509ac3fb
c0000005
0000000000175411
1360
01ce3676fa872485
C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\Illustrator.exe
C:\Program Files\Adobe\Adobe Illustrator CS6 (64 Bit)\Support Files\Contents\Windows\dvaui.dll
042ca9ac-a27f-11e2-a351-b4b52fb90bc3

Hi,
If you are sure that there is no permission issue than i will suggest you to contact Adobe support.
They will check your log file to find the exact reason for this error. Here is the link below for Adobe support.
http://www.adobe.com/support/chat/ivrchat.html
OR
http://www.adobe.com/company/contact.html

Adobe Dreamweaver CS6 has stopped working on windows 7 32 bit

I just installed CS6 on windows 7 32 bit. When I try Dreamweaver, it is showing the error 'Adobe Dreamweaver CS6 has stopped working'.

This is what I am seeing:
System
Provider
[ Name]
Application Error
EventID
1000
[ Qualifiers]
0
Level
2
Task
100
Keywords
0x80000000000000
TimeCreated
[ SystemTime]
2014-01-24T16:09:38.000000000Z
EventRecordID
41162
Channel
Application
Computer
MJ31H6V
Security
EventData
Dreamweaver.exe
12.0.3.5861
50be54e4
ntdll.dll
6.1.7601.18247
521ea91c
c0000374
000c3873
2bbc
01cf191eab5b3117
C:\Program Files\Adobe\Adobe Dreamweaver CS6\Dreamweaver.exe
C:\Windows\SYSTEM32\ntdll.dll
ec6e2868-8511-11e3-8811-f80f418906ef

ATTENTION: Desktop Manager Has stopped working - SOLVED

Hey everyone!
I've finally, finally solved a
problem I've been dealing with for the past month (since updating DM to the
latest version 6.x.35)
I have a BB Bold 9700 with OS 6.0.0.600 ( by the
way the issue is not related to the OS as I had the error prior to getting this
version).
The problem is that when opening DM, everything is fine AS
LONG as I don't connect my phone. As soon as I do, DM crashes with the dreaded
"DM has stopped working" message. I tried literally everything... Browsed many
forums and found onyl questions without answers... Turns out hundreds of BB
users faced the same problem on various BB models. Out of these I can honestly
say, only 2 managed to fix the issue they were facing.
To start with and
to help people identify if my issue is similar to the one they are facing, I'll
paste the issue as shown in :
Rim.Desktop.Exception.log
14:47:54.860|FATAL|10|Exception|0|Fatal
Error
System.IO.IOException: The directory name is invalid.
at
System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at
System.IO.Directory.InternalGetFileDirectoryNames( String path, String
userPathOriginal, String searchPattern, Boolean includeFiles, Boolean
includeDirs, SearchOption searchOption)
at
System.IO.Directory.GetFiles(String path, String searchPattern, SearchOption
searchOption)
at System.IO.Directory.GetFiles(String path)
at
Rim.Common.Filesystem.Win32FileSystem.<GetFiles>d_ _7.MoveNext()
at
Rim.Common.Filesystem.FolderPath.<GetChildren>d__3 `1.MoveNext()
at
Rim.Common.Filesystem.FolderPathExtensions.<GetChi
ldFiles>d__6.MoveNext()
at
Rim.Media.Common.LibraryIdVersionManager.UpgradeWm sFilesForWmp(IFolderPath
settingsFolder)
at Rim.Media.Common.LibraryIdVersionManager.UpgradeTr
ansactionFiles(IFolderPath settingsFolder)
at
Rim.Media.Device.BlackBerryInfo.CreateDriveInfo(Me diaPaths mediaPaths,
MediaDestinationType destinationType, IInterruptibleFileSystem fileSystem,
Boolean isContentStore)
at Rim.Media.Device.BlackBerryInfo.RefreshDriveInfo(B
oolean isDftpMode, Object token)
at
Rim.Media.Device.DeviceService.OnDeviceAcquired(ID evice device, Object token,
DeviceAcquireResult result)
at
Rim.Desktop.Services.DeviceManager.Device.Internal Login(List`1 loginActions,
Boolean isPrivate)
at Rim.Desktop.Services.DeviceManager.DeviceManager.P
rocessDeviceLoginRequest(Device device)
at
Rim.Desktop.Services.DeviceManager.DeviceManager.<
LoginCurrentDevice>b__11()
at
Rim.Desktop.Services.Tasks.Task.RunOneOperation()
at
Rim.Desktop.Services.Tasks.Task.Run()
at
Rim.Desktop.Services.DeviceManager.DeviceManager.h andleWork(DeviceManagerWork
work)
at Rim.Common.Utilities.QueueWorkThread`1.ThreadProc( )
at
System.Threading.ThreadHelper.ThreadStart_Context( Object state)
at
System.Threading.ExecutionContext.Run(ExecutionCon text executionContext,
ContextCallback callback, Object state)
at
System.Threading.ThreadHelper.ThreadStart()
Now my problem is
that unlike other error logs posted by users on various forums, mine didn't show
what the issue was... There is a gap between the 1st and 2nd lines in the log.
In all error logs I saw, that missing line was supposed to hold details on the
issue. In my case, the "invalid directory name".
I tried
reinstalling DM without success and after seeing that so many people on the web
had given up considering RIM was not taking any action, I joined the club and
even made the decision not to buy the 9900 once it is released.
Finally
today, for some reason while working on resolving an issue in an application I
use at work, I decided to use a tool for trying to solve the DM crash... The
tool is Process Monitor (procmon.exe) and is an AMAZING tool to see exactly what
happens when you run any process (executable or others).
Granted it's
not very accessible and users who don't work in IT might not be familiar with
many terms/features in this tool, but I honestly don't think there is any other
way to identify the problem you're facing in DM.
In my case I noticed in
the captured activity of Process Monitor that there were two "path not found"
issues just before the activity related to writing into the error log started.
The 2 paths were :
F:\BlackBerry\system\Media Sync\xxxxx.system
C:\Users\Nicolas\AppData\Roaming\Research In Motion\BlackBerry Media
Sync\<mypin>.settings
First path is on the blackberry itself
and in my case I had a file named "media sync" but no folder. I renamed that
file and created the folder with that name.
For the 2nd path, which was
very strange, I could not find a file matching my BB pin... There was another
one matching my wife's pin. I just took a copy of it and renamed it to my pin
number.
After these 2 adjustments I reopened DM and I got a message
that a new device had been detected. I did a few settings and my BB connected
successfully... No crash... I tried syncing, backup and everything seems to be
working fine now.
I hope this helps others in investigating the
issues they are facing. By the way in Process Monitor be sure to first access
the Filter options and select process name as : "rim.destop.exe"
This will
monitor ONLY the activity related to DM.

Hi Nicolas81...
Thanks for the detail here. just to let you know, we have logged a bug with the Desktop Manager development team to have this fixed for the next version.
Cheers
M
Need additional information on BlackBerry products?
visit: http://www.blackberry.net

"Itunes has stopped working" Windows Vista

Hello, my itunes stopped working about a week ago, and I haven't had the time to research it until now.
     Itunes hasnt been able to start since then and I am just getting "Itunes has stopped working"
     I've tried reinstalling itunes and quicktime a few times but that hasn't worked either.
     I've also tried to delete any itunes and quicktime files that i can but I am not too good with that either..
     I am assuming there is something more to it that I can't figure out so I decided to try here.
      Below is my problem report:
     Problem Event Name:          APPCRASH
     Application Name:          iTunes.exe
     Application Version:          10.3.1.55
     Application Timestamp:          4deec351
     Fault Module Name:          StackHash_065a
     Fault Module Version:          6.0.6002.18327
     Fault Module Timestamp:          4cb73436
     Exception Code:          c0000374
     Exception Offset:          000b06fc
     OS Version:          6.0.6002.2.2.0.768.3
     Locale ID:          1033
     Additional Information 1:          065a
     Additional Information 2:          77ab9f9e35afc9382e21f27a490987aa
     Additional Information 3:          be10
     Additional Information 4:          9aa3c78089368d7699200e3d77d007be
Any help is appreciated, Thank you

I have the same problem. Itunes hangs and then can't be closed down. Only reboot helps.
Log Name:      Application
Source:        Application Hang
Date:          7/8/2011 4:04:42 PM
Event ID:      1002
Task Category: (101)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xxxxx
Description:
The program iTunes.exe version 10.3.1.55 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: f8c
Start Time: 01cc3d68487ac350
Termination Time: 60000
Application Path: C:\Program Files (x86)\iTunes\iTunes.exe
Report Id:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Hang" />
    <EventID Qualifiers="0">1002</EventID>
    <Level>2</Level>
    <Task>101</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-08T21:04:42.000000000Z" />
    <EventRecordID>62767</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xxxxx</Computer>
    <Security />
</System>
<EventData>
    <Data>iTunes.exe</Data>
    <Data>10.3.1.55</Data>
    <Data>f8c</Data>
    <Data>01cc3d68487ac350</Data>
    <Data>60000</Data>
    <Data>C:\Program Files (x86)\iTunes\iTunes.exe</Data>
    <Data>
    </Data>
    <Binary>55006E006B006E006F0077006E0000000000</Binary>
</EventData>
</Event>

Keyword filter has stopped working

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