KF5 - plasmashell crash
Hi everyone,
Since an update, which was roughly 3 weeks ago, plasmashell is very unstable. It crashes in less than five minutes! (so I am using KDE plasma-next, aka KF5, that I updated according to the wiki).
At first, I thought it could be fixed by an update (has it happens sometime with the rolling-release model), or by resetting the configuration, but it did not. So, the last 3 weeks, I spent some time to look around to figure out what could be the problem, but I didn't find anything relevant, and at some point, I need a working KDE environment. So here I am, to ask you some help!
So, everytime, the symptoms are the same:
neither the plasmashell desktop nor the taskbar is not responsive anymore/
Every already running applications are working fine. That means that if I am running kwrite, konsole, libreoffice at the same time, non of them crashes.
I can still
And a (not that fun) thing: I cannot highlight text without making an application crash (I think it is because the text is supposed to access Klipper in the taskbar, which is not responsive). It is a bit annoying, because it doesn't help to
if I kill plasmashell and launch it again in konsole, everything work again until the next crash. After a certain number of loop killing and launching, everything crash...
I try to change the configuration several times (by removing ~./config, ~./kde, ~/kde4). It did nothing good, except loosing time.
Sometime, after the plasmashell crash, KWallet pops up and ask to be reconfigured
My laptop is up to date. And I don't think it could be related to a graphic card driver problem:
My laptop is 4 years old, and nouveau-dri is working fine on it since the very beginning.
The other applications runs perfectly
Gnome works without any problem.
I didn't notice any driver update at the same time I had this problem
I don't think it is a kwin issue, since everything else is working perfectly. Besides, I tried to change the composer setting several times, but it did nothing good. Also, I can still navigate around the windows and desktops through the usual shortcuts.
Also, there is nothing useful in ~/.xsession-error, /var/log/Xorg.0.log, dmesg. Also, when I launch plasmashell in the konsole, nothing useful shows up in the konsole.
So, do you have any idea of how to fix the problem? At this stage, every new idea to track the bug will be very appreciated. Also, if you want more details on the problem, don't hesitate to ask.
Thank you for your time!
Last edited by dmidge (2015-04-04 23:20:26)
Thank you ChemBro for your reply.
Unfortunately, it doesn't happen once a day, but roughly every 5 minutes (even less sometimes). So it is very boring, and the problem could be elsewhere. When it happens everyday, the issue can come from various sources, like memory leaks. But it can occur in 3 minutes. It is way too fast for that, and some other applications would probably crash in the meantime... That is not the case.
Besides, I find nothing on https://bugs.kde.org related to that.
I've been on KDE IRC to know what could be the problem. Nobody seemed to know. They advised me to file a bug, that I am going to do. I will give you the result.
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Edited by: bean-planet on Apr 1, 2009 4:31 PM -
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Message was edited by: peggy toole -
I have been experiencing crashes and lock-ups in Premiere CS4.
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I am one of the many unhappy customers who bought this piece of junk (Pavilion Elite e9180f) and waited too long to return it because in my naivete, I thought it was some kind of simple software issue. Nope! It's definitely something wrong with the hardware, because the freezes and crashes have been happening since day 1, right when I took the thing out of the box.
Yeah, the system is fast and runs Windows Vista great, when it's actually WORKING, which is usually only guaranteed for about the first 5 minutes after you power the system on and boot windows. After that, it's just buying time before it crashes again. Forget trying to get anything done on this computer. Forget about asking this PC to play a video or music file without the files "stuttering" during playback. Even my 7 year old Sony Vaio which is running XP can handle playing an MP3 file without stuttering and crashing!
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2) I will be doing nothing at the time (example, I close all programs out and leave Windows sitting on the main desktop screen), I'll walk out of the room for a minute, then come back and find I can't move the mouse. This system will often lock-up without any warning!
Sometimes I'll get a BSOD or error screen, sometimes I won't (in which case your only option is to do a cold re-boot.) When I do get the BSOD, the error is ALWAYS the "did not get a response from the secondary processor" yada yada. I wish HP would just admit they shipped this model out with a bad processor/motherboard/whatever and do an official recall. I have owned PCs for the last 13 years and this is the worst and most consistently disappointing experience I have ever had.
What is the hardware issue? Which part is the lemon part? The motherboard? The processor? The BSODs seem to indicate a bad processor. I do have the Pegatron Truckee version 1.03 motherboard. Is that the problem?
P.S. I have contacted HP on many occasions about this, literally stayed on the phone for hours with "customer support" (according to one HP rep, 80% of their customer service reps are based outside of the United States...good luck getting any "technical" help from them) to no avail. I did talk to one nice tech support guy in Canada who said "it sounds like your unit has a bad processor", so he had HP send me a box to ship my unit to their repair center so they can replace the processor. However, I have also had HP reps tell me it could be anything from the memory to the hard drive. Multiple HP reps claimed to me that they have "received no complaints" about this system. One guy told me he "thought he got an email last week" regarding "something" about the system, but couldn't remember what it was and he put me on hold while he searched for the email. He never found it. What a joke.
EDIT: Just to clarify, the crashing issue has been happening since day one, but initially I thought it was an issue with Vista. I had never owned or used Vista before, so I thought maybe Vista was just unstable. Nope. I know several people who own Vista and have never experienced these issues. I have downloaded every update from Microsoft/Windows Update. I have upgraded to Vista SP2 with all the latest drivers and software for all of my hardware. No luck. It is definitely a hardware issue. Thank god HP's warranty is good for 1 year (I bought my Elite in July).
Message Edited by Doonyman on 09-24-2009 02:58 AMUnfortunately I have to add my disastrous encounter with HP's E9180F a true lemon HP is selling. I must take some responsibility for not carefully researching this model before I purchased, but I trusted the HP name and got stung- big time.
The scoundrel :
HP and its Pavilion Elite e9180f
Windows 7 64bit
motherboard - Pegatron Truckee ver 1.03
BIOS ver 5.22Intel Core i7 920 @ 2.67GHz
Memory 9206 MB Ram
As so many others have reported my HP E9180f started locking up and going to BSOD right out of the box. My first freeze-up came when I was doing the Windows update process. At first I didn't think much about it but I started getting random freezes a couple time a day. At that point I went online to see if others had experienced the same problem and perhaps had a fix. What I found was very troubling; I found extensive documentation describing my exact problems and what was really horrifying was the reports of how ridiculous HP's help services were treating people with the problem. At first I didn't totally believe what I was reading on HP's own customer forum; I do now.
· I've went through the total recovery process three times now, HP techs have spent hours remotely running my computer, (yes it did lock up on them to)
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· I was directed to clear the BIOS (luckily for me I had the tools
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· Next I was asked to remove the video card, memory, and motherboard power cable and reseat them. I declined because I didn't want to give HP any reason to void my HP 2 year House Call Care Pack which covers this unit. When I invited HP to send a service tech out to perform these tasks, they said that house call only covers part replacement, we weren't replacing a part. I couldn't believe what I was told. Are you feeling my frustration?
Keep in mind that each time HP requests that I make changes, they then ask me to test the system, which I did and each time with the same result, BSOD
I'm heading into my fifth week of working with HP to fix this problem. and I still haven't even been able to get my case moved up to a senior case manager, what a joke HP's help process is.
One conversation I loved was;
HP tech: "I'll have a senior case manager call you within 24 hours."
Skeptical me: "What should I do if I don't get a call?"
Silence, no response.
Me again: "What should I do if I don't get a call?"
HP tech: "That's an impossibility."
Guess what? The impossibility became reality (I bet you guessed) .
HP's last stall tactic was to have me fax them my proof of purchase and invoice and call back in 24 hours. Where have I heard that before? Apparently nothing can go forward until they receive it. So I faxed them the stuff within 10 minutes, and when I called back 24 hours later, guess what, you're right it wasn't on their system yet. I asked couldn't I be escalated to a senior case manager (it's apparent that only a senior case manager can do anything). "No," was the tech's reply, "call back again later".
Please if anyone out there knows the secrete to getting a senior case manager, or an HP tech support number here in the U.S. so I can get this thing fixed I'd love to know it.
Fast becoming HP never again. -
Mid 2009 Crashing but fine in Safe Mode
Hello friendly support community,
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Here is the panic report. Any ideas. I know that yesterday I updated the Evernote app from the Apple App Store and updated the definitions in the VirusBarrier App (also downloaded from the app store a while ago). Nothing more changed. Would really appreciate the help!
Interval Since Last Panic Report: 699621 sec
Panics Since Last Report: 1
Anonymous UUID: EE13C9DD-36A4-4CEC-8556-2699A200F2FA
Sat Dec 8 20:22:50 2012
panic(cpu 0 caller 0x2abf6a): Kernel trap at 0x0027c015, type 14=page fault, registers:
CR0: 0x8001003b, CR2: 0x00000010, CR3: 0x00100000, CR4: 0x00000660
EAX: 0x00000000, EBX: 0x04ccd9bc, ECX: 0x0dfe53d4, EDX: 0x00000010
CR2: 0x00000010, EBP: 0x827a3578, ESI: 0x045c46b0, EDI: 0x03ebf7b8
EFL: 0x00010297, EIP: 0x0027c015, CS: 0x00000008, DS: 0x00840010
Error code: 0x00000000
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x827a3378 : 0x21b837 (0x5dd7fc 0x827a33ac 0x223ce1 0x0)
0x827a33c8 : 0x2abf6a (0x59e3d0 0x27c015 0xe 0x59e59a)
0x827a34a8 : 0x2a1a78 (0x827a34c0 0x320 0x827a3578 0x27c015)
0x827a34b8 : 0x27c015 (0xe 0x48 0x827a0010 0x220010)
0x827a3578 : 0x27c14b (0x4ccd9bc 0x1 0x827a35e8 0x1)
0x827a3598 : 0x27e631 (0x4ccd9bc 0x1 0x0 0x3494000)
0x827a35b8 : 0x26b175 (0x4ccd9bc 0x1 0x0 0x0)
0x827a3608 : 0x910f22 (0xd5821bc 0x3493000 0x0 0x3494000)
0x827a36a8 : 0x91268f (0x41000 0x0 0x827a374c 0x1)
0x827a3768 : 0x30d08c (0x7db30af0 0x0 0xd2854c4 0x2a0354)
0x827a37c8 : 0x2ce7fc (0x827a38b8 0xe2b7500 0x827a3868 0x42d929)
0x827a3878 : 0x42d35f (0xd34df38 0x827a38b8 0x827a38c8 0x2cce69)
0x827a3898 : 0x2fa6c8 (0x827a38b8 0x0 0x1 0xdfe13e4)
0x827a38c8 : 0x2d3cf5 (0x7db30af0 0xdf9a800 0x0 0x41000)
0x827a39d8 : 0x2d466a (0x447000 0x0 0x0 0x202d)
0x827a3a78 : 0x2d4738 (0xe2b11bc 0xb35db0 0x0 0x447af8)
0x827a3ab8 : 0x42f641 (0xe2b11bc 0xb35db0 0x0 0x447af8)
0x827a3b58 : 0x2ff361 (0x827a3b78 0x121abe30 0x0 0x0)
0x827a3ba8 : 0x476a19 (0xe2b11bc 0x2c 0x827a3e78 0x0)
0x827a3f78 : 0x4f82fb (0xd9dea80 0xdd01568 0xdfe1324 0x1)
0x827a3fc8 : 0x2a251d (0xdd01564 0x0 0x10 0xe6e97e4)
Kernel Extensions in backtrace (with dependencies):
com.apple.BootCache(31.1)@0x90f000->0x913fff
BSD process name corresponding to current thread: mds
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 35889600979
unloaded kexts:
(none)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 54.3 - last loaded 32944551969
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleTyMCEDriver 1.0.2d2
com.apple.driver.AGPM 100.12.31
com.apple.filesystems.autofs 2.1.0
com.apple.driver.InternalModemSupport 2.6.2
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelYonahProfile 14
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.AppleIntelNehalemProfile 11
com.apple.driver.AppleIntelMeromProfile 19
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.3.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleBacklight 170.0.46
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyEventDriver 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43xx 423.91.27
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleHDAHardwareConfigDriver 2.0.5f14
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleFileSystemDriver 2.0
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 0 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3Happened a few more times.
Here's the latest Panic report.
Any idea if it's an issue with the ram???
Interval Since Last Panic Report: 702277 sec
Panics Since Last Report: 3
Anonymous UUID: EE13C9DD-36A4-4CEC-8556-2699A200F2FA
Sat Dec 8 21:24:35 2012
panic(cpu 1 caller 0x2a0663): "Spinlock acquisition timed out: lock=0x2fce7b8, lock owner thread=0x200, current_thread: 0xdd563d4, lock owner active on CPU 0xffffffff"@/SourceCache/xnu/xnu-1504.15.3/osfmk/i386/locks_i386.c:374
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x80bf3c28 : 0x21b837 (0x5dd7fc 0x80bf3c5c 0x223ce1 0x0)
0x80bf3c78 : 0x2a0663 (0x59ccb0 0x2fce7b8 0x200 0xdd563d4)
0x80bf3cb8 : 0x27d49e (0x2fce7b8 0x1 0x80bf3ce8 0x2aac45)
0x80bf3d08 : 0x27d657 (0x43e2dac 0xe10b8dc 0x40000 0x0)
0x80bf3d38 : 0x256b84 (0x43e2dac 0xe10b8dc 0x40000 0x0)
0x80bf3de8 : 0x258f93 (0xdd06250 0x40000 0x0 0x1)
0x80bf3f38 : 0x2ab83c (0xc679334 0x1d2db000 0x1 0x1)
0x80bf3fc8 : 0x2a18da (0xda6e644 0x1 0x10 0xda6e644)
BSD process name corresponding to current thread: AppCleaner
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,5 (Mac-F2268AC8)
System uptime in nanoseconds: 173963418643
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x7a5fd000, size 0x12288) - last unloaded 140031833699
loaded kexts:
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 37542394069
com.apple.driver.AGPM 100.12.31
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.nvenet 2.0.17
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.46
com.apple.GeForce 6.3.6
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro5,5, BootROM MBP55.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.47f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9250315ASG, 232.89 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0x26500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 3
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2 -
After recently downloading and installing the 1.0.3 update to Soundtrack Pro I also loaded the Sony Kit Watkins Ambient Realms library of loops. While browsing the loops in the STP browser, STP suddenly quit. I've had this problem with other loop libraries as far back as version 1.0 of STP, so to have it again now suggests an internal problem never corrected. There is no single loop that always causes a problem, but the problem doesn't seem to occur until after previewing a number of loops, as though some stack finally fills up and aborts the whole process. Although it's always wise to save often, this problem is like playing Russian Roulette with one's work. Has anyone else experienced this issue and found a solution?
PowerPC G5 dual 1.8; PowerBook G4 1.33 Mac OS X (10.3.9)Hi Lawrence,
That sounds strange to me. I audition files all the time just fine. I wonder what's different. I'm running Tiger. What audio interface are you using?
Whenever I run into strange behavior, I usually switch to built-in audio and try the same thing as a sanity to see if it is something funky with my audio interface setup (at least this might help isolate the issue). Having said that, I've found STP 1.0.2 and now STP 1.0.3 to be really solid (at the risk of jinxing myself).
Also, are you getting the send crash report to Apple thingy or does STP just quit? Sometimes there are clues about why an app crashed by looking at the crash log or by opening the console (/Applications/Utilties/Console.app)--have you checked there for more info? -
it started on 9/3--worked fine for years before that.
Sorry to be dumb, but I cannot follow your instructions--they make no sense to me. What is a location bar (to find "about:crashes"). where do I find a crash id? where do I find "help> troubleshooting" to copy and paste information? you could use much better help screens to explain to the averge person what you need.If Firefox is crashing as soon as you open it, getting information from inside Firefox is almost impossible. See if Firefox crashes so quickly when you open Firefox in the Firefox SafeMode. Hold the '''Shft''' when you go to start Firefox, don't select anything right now, just use '''''Continue in SafeMode'''''.
-
No clue why. Includes apple apps. I have no idea *which* of the 500 apps I should select to report. None were new at the time it started…, etc. Just doing the same old things with the same old apps one day (and no recent updates) and the next day everything was crashing within 5-65 seconds of opening the app. It's been that way ever since. Usually crash time is closer to 5 seconds after touching the app. Occasioinally I can get up to 30-40.
I have tried removing individual apps and avoiding using individual apps (particularly those that I always use; again, this is inexplicable.)
I have tried resetting the phone (2 button hold)
I have tried restarting.
I have tried using only apple apps. The phone app is the only one that is mostly usuable; if they called me, and the phone app crashes, it puts the green message bar at the top and usually doesn't disconnect, but it's hard to test and I rarely use the phone. Sometimes after a phone call the iPhone will remain stable for as much as 20 minutes.
I have tried using only one app.
I have tried restoring to a backup.
I have tried restoring and using it with *no* backup. It seemed to work for nearly an hour, even after redownloading a few old apps to the phone via 3G; problem is I have a handful of apps with data in them that is very important to me and I do not know any other way to back them up and get their data back on the iPhone. If I can isolate these apps' backup data and reset everything else, I'd be willing to try it.
I was convinced it was a hardware issue until I got the brief apparent success with restoring with no backup. (above)
I need new ideas… I can always bite the bullet and get a new phone, but I really want to find out how to make sure this problem doesn't crop up again.Have you tried clean up the apps in the multitask window?
On you iPhone, force close all the Apps in the multitask window.
Follow these steps to force an app to close:
From the Home screen, click the Home button twice.
Tap and hold on the app.
When it starts to jiggle, tap the to close it on eby one until all cleared
Now do a Soft reset of your iPad:
Hold both Home and Sleep button for around 10secs until you see the Apple logo then release. After it returns to Home screen, try your Apps again. -
and it seems to be getting worse.
Specifically, I have a G4 AGP, with 8xxRAM 1.3giggle cpu three firewire devices, Maxtor HD, buffalo HD and lacie dvd burner (multi recorder). I upgraded the internal DVD to a Samsung burner a long while ago. This problem showed up about 3 days ago, and the only thing i have been doing differently is that I recently started to work with some "invisible files" for a web server project. I have been using Text Edit; PageSpinner; various browsers, Safari, IE, Firefox, and all of the apps are up to date. Today it bit twice: once earlier in the afternoon; Finder froze up when I selected a different HD to open a file. It then crashed after a period of the SBBodeath. Then this evening I was trying to get a path correct to a file with Explorer while I had several safari windows open, and terminal and PageSpinner. Well when everything started popping off I tried to open console and it too ditched out.
I have run fsck with single user start up and each time after these crashes I got a bizarre message(s) repeated for 70 or 80 lines: I can't find the thing now:-(
however Finder only shows the afternoon crash in the crash log
PageSpinner has the Evening one:
ost Name: francine
Date/Time: 2007-09-18 18:56:26.053 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: PageSpinner
Path: /Applications/PageSpinner 5/PageSpinner.app/Contents/MacOS/PageSpinner
Parent: WindowServer [65]
Version: 5.0 (5.0)
PID: 372
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x0650bd38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x06506d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
6 com.apple.HIToolbox 0x935258dc utDeactivateIMforDocument + 276
7 com.apple.HIToolbox 0x9332745c utHideBackgroundPalettes + 392
8 com.apple.HIToolbox 0x93318120 MyActivateTSMDocument + 1552
9 com.apple.HIToolbox 0x93317b00 ActivateTSMDocument + 16
10 com.optima.PageSpinner 0x000d27d8 WEActivate + 84 (crt.c:300)
11 com.optima.PageSpinner 0x000dcea8 CWASTEText::Activate() + 124 (crt.c:300)
12 com.optima.PageSpinner 0x0004c1a4 CVoidPtrArray::DoForEach(void ()(void)) + 92 (crt.c:300)
13 com.optima.PageSpinner 0x0004c1a4 CVoidPtrArray::DoForEach(void ()(void)) + 92 (crt.c:300)
14 com.optima.PageSpinner 0x00024774 CWindow::Activate() + 56 (crt.c:300)
15 com.optima.PageSpinner 0x000e7d70 JWindow::Activate() + 24 (crt.c:300)
16 com.optima.PageSpinner 0x00027514 CWindow::DoCarbonEvent(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1628 (crt.c:300)
17 com.apple.HIToolbox 0x93297934 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 692
18 com.apple.HIToolbox 0x9329708c SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 372
*as did Safari:*
Host Name: francine
Date/Time: 2007-09-18 18:56:54.389 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [65]
Version: 2.0.4 (419.3)
Build Version: 32
Project Name: WebBrowser
Source Version: 4190300
PID: 479
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x083b5a64
Thread 0 Crashed:
0 <<00000000>> 0x083b5a64 0 + 138107492
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x05907d38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x05902d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
6 com.apple.HIToolbox 0x935258dc utDeactivateIMforDocument + 276
7 com.apple.HIToolbox 0x9332745c utHideBackgroundPalettes + 392
8 com.apple.HIToolbox 0x93318120 MyActivateTSMDocument + 1552
9 com.apple.HIToolbox 0x93317b00 ActivateTSMDocument + 16
10 com.apple.HIToolbox 0x93317adc CallMyActivateTSMDocument + 104
11 com.apple.CoreFoundation 0x907f1578 __CFRunLoopDoTimer + 184
12 com.apple.CoreFoundation 0x907ddef8 __CFRunLoopRun + 1680
13 com.apple.CoreFoundation 0x907dd4ac CFRunLoopRunSpecific + 268
14 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
*and Explorer:*
Host Name: francine
Date/Time: 2007-09-18 18:56:11.157 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: Internet Explorer
Path: /Applications/Internet Explorer.app/Contents/MacOS/Internet Explorer
Parent: WindowServer [65]
Version: 5.2.3 (5.2.3)
Build Version: 30
Project Name: MicrosoftIE5
Source Version: 58150100
PID: 392
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 <<00000000>> 0x00000000 0 + 0
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x016fcd38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x016f7d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
*and Text Edit*
Host Name: francine
Date/Time: 2007-09-18 18:56:36.561 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: TextEdit
Path: /Applications/TextEdit.app/Contents/MacOS/TextEdit
Parent: WindowServer [65]
Version: 1.4 (220)
Build Version: 27
Project Name: TextEdit
Source Version: 2200000
PID: 388
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x0000008a
Thread 0 Crashed:
0 <<00000000>> 0x023842ac 0 + 37241516
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x04a08d38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x04a03d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
6 com.apple.HIToolbox 0x935258dc utDeactivateIMforDocument + 276
7 com.apple.HIToolbox 0x9332745c utHideBackgroundPalettes + 392
8 com.apple.HIToolbox 0x93318120 MyActivateTSMDocument + 1552
9 com.apple.HIToolbox 0x93317b00 ActivateTSMDocument + 16
*and User notification center (is that where you send in a report by chance?) it crashed too:*
Host Name: francine
Date/Time: 2007-09-18 18:57:13.440 +0300
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: UserNotificationCenter
Path: /System/Library/CoreServices/UserNotificationCenter.app/Contents/MacOS/UserNoti ficationCenter
Parent: launchd [1]
Version: 2.0.2 (2.0.2)
Build Version: 2
Project Name: UserNotificationCenter
Source Version: 120100
PID: 489
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x0c480064
Thread 0 Crashed:
0 <<00000000>> 0x0c480064 0 + 206045284
1 ...ple.CoreServices.CarbonCore 0x90bde030 CallComponentFunctionCommon + 1016
2 com.apple.Kotoeri 0x04a86d38 KotoeriComponentDispatch + 21004
3 com.apple.Kotoeri 0x04a81d88 KotoeriComponentDispatch + 604
4 ...ple.CoreServices.CarbonCore 0x90bddbd4 CallComponent + 260
5 com.apple.HIToolbox 0x9352f69c DeactivateTextService + 56
6 com.apple.HIToolbox 0x935258dc utDeactivateIMforDocument + 276
7 com.apple.HIToolbox 0x9332745c utHideBackgroundPalettes + 392
8 com.apple.HIToolbox 0x93318120 MyActivateTSMDocument + 1552
9 com.apple.HIToolbox 0x93317b00 ActivateTSMDocument + 16
whooeee!!
This evening, after everything (PS, IE, SAF, TEXE, etc) started disappearing, bing bing bing -- the folders went one after another and then the dock, menu bar and bingo the desktop cleared, the solid blue screen came up and then the log in window. I am really puzzled as I had not touched a thing on the keybooard.
I went and verified all of the disks and repaired permissions on the two OS HDs, but there was oddly enough "nothing to repair"
what could possibly the cause of this problem?
thanks for your help and if you have any further questions feel free to ask.
reggers,
vilppuI am having similar errors, however they are on my Xserve 10.4.10, they are crashing AppleFileService and smbd with the following code. AFS crashed first then 20 minutes later smb went down, same error code, but different memory referenced. It got so hung, I could not force quit or get to the terminal, and to use the power button. This has happened twice today, I ran TechTool, and found no problems, booted from cloned drive, and still it occurred. Any clues would very helpful
Host Name: bl-vpur-grafix
Date/Time: 2007-10-08 09:52:38.928 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
Command: smbd
Path: /usr/sbin/smbd
Parent: smbd [315]
Version: ??? (???)
PID: 1197
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x01208000
Thread 0 Crashed:
0 <<00000000>> 0xffff86bc __bzero + 188 (cpu_capabilities.h:187)
1 com.apple.ByteRangeLocking 0x964709a0 DB::Allocate(RecordType, unsigned long, unsigned*) + 196
2 com.apple.ByteRangeLocking 0x9646f62c NLMDB::FindElseCreateFileRecord(NLMDBID const&, unsigned*) + 96
3 com.apple.ByteRangeLocking 0x9646db08 BRLMPosixOpen + 680
4 smbd 0x00045ee8 mapopen_mode_to_brlmpermissions + 756
5 smbd 0x00047f8c openfileshared1 + 2300
6 smbd 0x0002305c replyntcreate_andX + 1840
7 smbd 0x00057f14 respondto_all_remaining_localmessages + 1924
8 smbd 0x00057fdc respondto_all_remaining_localmessages + 2124
9 smbd 0x00058340 process_smb + 456
10 smbd 0x00058f44 smbd_process + 360
11 smbd 0x001c4240 main + 1700
12 smbd 0x00002220 start + 404
13 smbd 0x000020c8 start + 60
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000ffff86bc srr1: 0x100000000200f030 vrsave: 0x0000000000000000
cr: 0x44044240 xer: 0x0000000000000000 lr: 0x00000000964709a0 ctr: 0x0000000001ffc0e1
r0: 0x0000000000000000 r1: 0x00000000bfffeda0 r2: 0x0000000000007140 r3: 0x000000000100f140
r4: 0x000000000000007d r5: 0x0000000000000040 r6: 0x000000000000712c r7: 0x0000000000000000
r8: 0x0000000001fffffe r9: 0x0000000001208000 r10: 0x0000000096470db0 r11: 0x00000000a646c140
r12: 0x0000000090129660 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000240000
r16: 0x0000000000000000 r17: 0x0000000000000001 r18: 0x0000000000000000 r19: 0x00000000bffff050
r20: 0x00000000a646d874 r21: 0x0000000000000001 r22: 0x0000000000000000 r23: 0x00000000bfffefb0
r24: 0x00000000000001b0 r25: 0x00000000bffff1c0 r26: 0x0000000000000030 r27: 0x000000000050a930
r28: 0x000000000100f0cc r29: 0xffffffffffffffd1 r30: 0x000000000000712c r31: 0x000000009646d874 -
Hello,
I am having trouble with my MacBook Air 13 inch June 2012 MacBook Air5, 2 4GB RAM details below in Etresoft report. I recently upgraded to Yosemite and am having system trouble. My computer crashes and I have to force quit to restart. When using webmail there is a black screen for a split second between pages. This did not happen before. I am worried that it is not running properly and perhaps I need to revert to the previous operating system. I only have a MacBook Air and no need to share images between a tablet or phone so I did not need the new photo sharing software of Yosemite. I wonder if I don't have enough RAM to run it? I did not run time machine before I made the upgrade as I did not realise the significance of an upgrade as not very Mac literate. Any advice on whether my system is in danger... most appreciated! I am writing a book and making a back up but this machine is my lifeline and my work is conducted through it. It ran perfectly before... the Yosemite upgrade has perhaps highlighted some problems and it has unnerved me!
Thanks ever so much for your advice!
Lillibet
EtreCheck version: 2.2 (132)
Report generated 5/2/15, 9:53 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Air (13-inch, Mid 2012) (Technical Specifications)
MacBook Air - model: MacBookAir5,2
1 1.8 GHz Intel Core i5 CPU: 2-core
4 GB RAM Not upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en0: 802.11 a/b/g/n
Battery: Health = Normal - Cycle count = 694 - SN = D86218700K2DKRNAF
Video Information: ℹ️
Intel HD Graphics 4000
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.3 (14D136) - Time since boot: 0:22:41
Disk Information: ℹ️
APPLE SSD SM256E disk0 : (251 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 249.77 GB (167.35 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
Apple, Inc. Keyboard Hub
Mitsumi Electric Apple Optical USB Mouse
Apple Inc. Apple Keyboard
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Internal Memory Card Reader
Apple Inc. Apple Internal Keyboard / Trackpad
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/Applications/WD +TURBO Installer.app
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USB-64HP (1.0.3) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.14) [Click for support]
/System/Library/Extensions
[not loaded] com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
[loaded] com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
Problem System Launch Daemons: ℹ️
[failed] com.apple.mtrecorder.plist
Launch Agents: ℹ️
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
[running] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.fpsaud.plist [Click for support]
[failed] com.apple.spirecorder.plist
[running] com.mcafee.ssm.Eupdate.plist [Click for support]
[running] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application Hidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
Dropbox Application (/Applications/Dropbox.app)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
EvernoteHelper Application (/Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)
TouchP-150M Application (/Applications/Canon P-150M/TouchP-150M.app)
iPhoto Application (/Applications/iPhoto.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
Internet Plug-ins: ℹ️
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
JavaAppletPlugin: Version: Java 8 Update 45 Check version
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
FUSE for OS X (OSXFUSE) [Click for support]
Java [Click for support]
MacFUSE [Click for support]
NTFS-3G [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 249.77 GB Disk used: 82.42 GB
Destinations:
My Passport Edge for Mac [Local]
Total size: 499.94 GB
Total number of backups: 27
Oldest backup: 2013-01-31 21:15:26 +0000
Last backup: 2015-05-02 11:33:09 +0000
Size of backup disk: Adequate
Backup size 499.94 GB > (Disk used 82.42 GB X 3)
Top Processes by CPU: ℹ️
6% WindowServer
3% fontd
2% VShieldScanManager
0% taskgated
0% notifyd
Top Processes by Memory: ℹ️
745 MB Google Chrome Helper(8)
439 MB kernel_task
246 MB VShieldScanner(3)
160 MB Google Chrome
127 MB Finder
Virtual Memory Information: ℹ️
130 MB Free RAM
3.87 GB Used RAM
0 B Swap Used
Diagnostics Information: ℹ️
May 2, 2015, 09:30:08 PM Self test - passed
May 2, 2015, 08:52:59 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-02-205259_[red acted].crash
May 2, 2015, 09:28:53 AM /Library/Logs/DiagnosticReports/backupd_2015-05-02-092853_[redacted].cpu_resour ce.diag [Click for details]
May 1, 2015, 05:45:24 PM /Users/[redacted]/Library/Logs/DiagnosticReports/EvernoteHelper_2015-05-01-1745 24_[redacted].crash
May 1, 2015, 05:38:54 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173854_[redacted].crash
May 1, 2015, 05:38:43 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173843_[redacted].crash
May 1, 2015, 05:38:32 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173832_[redacted].crash
May 1, 2015, 05:38:27 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173827_[redacted].crash
May 1, 2015, 05:38:10 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173810_[redacted].crash
May 1, 2015, 05:38:00 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173800_[redacted].crash
May 1, 2015, 05:37:49 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173749_[redacted].crash
May 1, 2015, 05:37:38 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173738_[redacted].crash
May 1, 2015, 05:37:27 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173727_[redacted].crash
May 1, 2015, 05:37:22 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173722_[redacted].crash
May 1, 2015, 05:37:06 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173706_[redacted].crash
May 1, 2015, 05:36:55 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173655_[redacted].crash
May 1, 2015, 05:36:44 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173644_[redacted].crash
May 1, 2015, 05:36:33 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173633_[redacted].crash
May 1, 2015, 05:36:22 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173622_[redacted].crash
May 1, 2015, 05:36:17 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173617_[redacted].crash
May 1, 2015, 05:36:01 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173601_[redacted].crash
May 1, 2015, 05:35:50 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173550_[redacted].crash
May 1, 2015, 05:35:39 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173539_[redacted].crash
May 1, 2015, 05:35:28 PM /Library/Logs/DiagnosticReports/mds_2015-05-01-173528_[redacted].crash
May 1, 2015, 05:20:29 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-172029_[red acted].crash
May 1, 2015, 04:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/soffice_2015-05-01-165505_[red acted].crash
May 1, 2015, 02:53:58 PM /Library/Logs/DiagnosticReports/sharingd_2015-05-01-145358_[redacted].crash
Apr 20, 2015, 09:31:20 PM /Library/Logs/DiagnosticReports/Kernel_2015-04-20-213120_[redacted].panic [Click for details]When you have kernel panics, the pertinent information is in the panic report.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar.
There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
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