Killing a session for clearing contention problems with AQ

Hi,
I have a DBSNMP session blocking other sessions ( including the one from ORACLE.EXE (MMON). Blocking session is holding a lock on Alert_QT table. I tried the following steps to clear this lock and had no luck.
1) Stopped the db console
2) Stopped OEM agent
3) Tried changing the value of the aq_tm_processes ( it was set to 0, made it non zero )
As a final option I am planning on killing the DBSNMP session which is causing the blocking locks. is this going to cause any issue with the background process that running. Any help is appreciated.
Thanks.

Database is running on windows 2003 server,
BANNER
Oracle Database 10g Enterprise Edition Release 10.2.0.3.0 - 64bi
PL/SQL Release 10.2.0.3.0 - Production
CORE     10.2.0.3.0     Production
TNS for 64-bit Windows: Version 10.2.0.3.0 - Production
NLSRTL Version 10.2.0.3.0 - Production
Thanks.

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