Kin two...piece of JUNK!!!

My husband upgraded a little over a year ago to the kintwo and we've had nothing but problems ever since!!! It constantly freezes and if it does freeze while recieving a text or a call that message is lost! The camera is great when it works. Because of these problems I gave my husband my upgrade because he uses his phone a lot for work and needs something thats reliable and I took this phone because mine was old and getting warn out now i can make and recieve calls but no one can hear me the battery will only charge to 10% and its very slow!! Because my husband used my upgrade I'm out a phone and we still have to pay the bill I have an old alltel phone that I tried to hook up but now verizon won't connect those phones!!! And of course I can't even upgrade on my husbands line because its only been maybe a year and 4 months so we aren't due for an upgrade for at least 6 months!! What am I supposed to do Verizon....pay my bill even though I don't even get to use my phone? We've been with verizon for years and now your just going to screw us?....NICE!! Anyone looking to get a kin DON'T!! They are such a piece of crap they won't even last you til your next upgrade!!!!!!

Hi, melam!
I apologize to learn of the concerns you are having with the Kin Two! I would be happy address the concerns regarding freezing with calls and messaging. Does this happen on each call and text, or specific contacts? Have you performed any resets on the device or reverted the phone back to factory settings? We do have options available to you, if you wish to get another device, but are not yet eligible to upgrade. Check out http://goo.gl/K0zsd for more details. Keep me posted.
Thanks,
AdamE_VZW
Follow us on Twitter @VZWSupport

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Katie H
VZW Support
Follow us on Twitter @VZWSupport

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Poiuytrertyuiop wrote:
Also, does anyone else have this many problems with the non retina Pro??
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Ciao.

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