Kind attn Mr .Ive - design issue that needs your response

Kind Attention Mr. Jonathan Ive and Team ,
I bought my Iphone 5 with mobile carrier in singapore last december .
Earlier I used Iphone 4/4s /Ipad and now I phone 5 . I am big addict of apple products , so i went for Iphone 5
Iphone 4s design was amazing with a glassy feel and no chances of scratches on to its design . But I dont feel the same in iphone 5
I am a Mechancial Design Engineer - Design is basically to relate with Customer User Interface and easeness .
But day -day usage of my Iphone 5 is frustrating because the No of white scractches to its side is going on increasing .
Am i suppose to use case always ?  in that case I would have gone for some low end mobiles where nothing happen even i put it down many times .
I keep it so safe and now I am in a big frustration on getting Iphone 5 . very bad feel like losing value of money
I kindly request Mr.Johnathan Ive and concern Manufacturing dept to revert me on my issue .
Is this the design and manufacturing capability of APPLE ?
Regards
prabakar

If you have a problem with your specific iPhone and want assistance, call Apple Support or make an appointment at the Genius Bar of an Apple Store. You will not get any response from Apple by posting here or using the feedback pages (which are for comments and suggestions only, not for requests for assistance). If Apple determines that the scratches are due to a faulty coating, not user abuse, they may agree to replace your iPhone.
Regards.

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