Kindle app sync problem

For the last month or so, I have been unable to sync my Kindle with the iPhone app. I have had several unsuccessful and long sessions with Amazon support which involved lots of hoops including deleting and reinstalling the app, resetting the Kindle, etc. As we left it several weeks ago, the Amazon rep was to refer the case to their engineers. I am still waiting for a response.
This problem developed about the time of an update to the app (July 2), so I suspect there may be some bug in the update although I was told that my problem is "islolated." I would be interested to know if anyone here is now having this problem and when it may have started. I would also be interested to know if anyone is not having this problem

Mine are not.
I can do everything that I want to on each platform but cant sync them up.
Bookmarks are (is) the thing that I notice most often. Normally, I add one on the iPad and there it is on the Kindle when I pick it up; now its not there. When I hit sync, it tyys to then I get the "sync failed" alert. I can live with it, but it is bugging me.

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Me (iPad) and my dad (iPhone 5s) are using the same apple ID, (but we live in different countries), recently all of the contacts from his phone has been transferred to my device. This has never happened before, so I decided he just pressed something that has synced our devices.
About 1500 of his phone contacts has been added to my contacts - after I deleted them, they were also deleted from his phone. I tried to backup from iCloud (the last restore was 2 days ago, while I still had his contacts), but it did nothing - I still had only my contacts. Then I restored backup from my macbook and the contacts appeared, all of his and mine, but the problem is that they appeared only in Viber and none of them appeared in Contacts App. I tried syncing again with iTunes and iCloud, but got the same old contacts without his, so I had to restore backup again.

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App syncing problem

i downloaded an espn app for my iphone.....when i try to sync it to my computer they tell me that all files on my iphones will be deleted...but i wnt to keep them too....wat do i do!!!

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Hello,
This is what I have and with what I have to work it.
- iPhone 4 v5.0.1
- iTunes v10.5.1.42
- HP Pavilion Slimline with Windows Vista Home Premium
Every single time I plug in my iPhone 4 into the computer and I open the iTunes 10, both items start to sync with each other without me doing nothing. I have already uncheack every single option I can find to enable auto sync. But actually the sync do not bother me, I was actually happy that this lil dude can talk with other Mac products and be happy.
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To prevent the erase, every single time I plug in my iPhone 4 and open my iTunes 10, I have to be quick to stop manually the autosync (before I lost all my apps, again) and manually make a right-click and transfer what I have in the iPhone 4 to the iTunes 10, and then manually sync the two. The is a way to keep the apps in the iPhone 4 and just tranfer the new ones as a Blackup into the iTunes 10?
I can always can manually download the apps again from the iCloud, but... if I have many apps that take forever. Every single time I sync.

As this is not my first Iphone nor my first Itunes device that really doesnt help me. I'm well aware of how to sync, and do pretty much anything Itunes allows, and with the knowledge I have aquired form the years of using Itunes am not very happy with the new Itunes. My problem still persists unable to sync, and storage still showing less room than actual. Thanks for the try though. I'm going to attempt to uninstall again and hopefully it works.

Ghost Apps (Syncing Problem)

Ok, I came across a very odd problem. I have a 3rd Gen 32GB iPod Touch that had previously been synced to another computer with another Apple ID. It had apps still on it. When I synced it to my computer (new computer) with no Apple ID, nothing happened. When I got an Apple ID, I tried to sync it again, (same computer) it did not offer to erase the apps from the previous account. I kinda wanted to erase the old apps, so I could start anew. So I don't want to sound stupid, but I could really use some help here!

Okay, I found a solution that worked for me:
I *reinstalled iTunes* (even though I had the current version installed on my computer). Luckily it didn't eraze the library or anything. I didn't uninstall the version before but 'repaired' it. Then clicked on 'Transfer Purchases from iPhone'. It still gave me the same error message. So I clicked on Authorize Computer, and even though it gave me the message that it was already authorized, afterwards the transfer worked.
So, it makes no sense whatsoever, but this worked for me, and I now have all apps show up in iTunes on my computer.
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Message was edited by: earthtobella

App Sync Problem??? help???

I've had these apps forever, but every single time I sync my phone they decide they need to transfer. It takes an extra 10-15 minutes every time I want to sync, when they're already on my phone/itunes! Why does this happen? Can I stop this?
(iPhone 5S 32GB, iOS 7.1)

Step 1: First take a backup all those apps
C:\Users\{Username}\Music\iTunes\iTunes Media
Step 2: Delete the app from the iTune
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When I buy Apps from the Apple store on my PC, I can't seem to get them to download onto my iPod touch? I set my iPod Touch to automatically sync so I thought the apps would automatically download when the computer performs it's sync operation when I dock my iPod Touch, but it doesn't.

Radnick32,
Try trashing your iPod's *Photo Cache* as described in this article to see if that helps.
http://support.apple.com/kb/ts1314
B-rock

App Sync problem or bug.

I unchecked sync for apps in iTunes, but when I press the main sync button and it starts to backup all my apps again! I have backup to iCloud selected as well...

I unchecked sync for apps in iTunes, but when I press the main sync button and it starts to backup all my apps again! I have backup to iCloud selected as well...

Apps Sync Problem

I have an iPhone 3G, and PC that I had to uninstall iTunes and reload it back into the system. Now 2 months later I'm trying to update my apps on my phone via the computer, but the Sync Apps tab wasn't checked. So when I check the "sync apps" button ITunes wants to overwrite the current apps and related data on the phone. When Sync is checked the layout shown is from a previous backup from 5 months ago. Any suggestions on how to resolve this without killing the current layout?
I know this has to be posted somewhere on the site, but I can't find it.

Since Sync Apps was not selected under the Apps tab for your iPhone sync preferences with iTunes which should have been selected from the start, this means all apps on your iPhone are not in your iTunes library on your computer. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
After confirming all apps on your iPhone are in your iTunes library, select Sync Apps and make sure all apps installing on your iPhone are selected below.

Windows 7 App Sync Problem

I installed Windows 7 back in October and my calendars and contacts sync just fine. I have never been able to get apps or music back on the phone. When I click on my apps and pick the location I want them it appears fine, but when I click "apply" it does a synce and the apps fall off the screen locations I put them and they do not sync.
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I figured it out. Itunes thought it was a new computer because of new software. I just had to authorize it as a new computer. It works now.

Ipad2 doesn't sync with my kindle. When I open the kindle app I have to search for the correct page. Does anyone else have this problem?

When I open the kindle app on iPad 2 I have to search for the correct page. Does anyone else have this problem?

Well, I did a search on apple.com and found this:
http://www.apple.com/itunes/itunes-news/2010/04/the-hidden-itunes-visualizer-con trols.html
"The Visualizer -- graphics that swoop and pulse with the music -- has been part of iTunes' DNA from the beginning. And because its creators wanted to interact with the graphics in real time as well as watch them, Visualizer includes some single keystroke commands that change what you see while it runs. But these commands are hidden by default lest they obstruct the graphics.
Use the Show/Hide Visualizer command in the View menu to turn Visualizer on and off, and use the Visualizer menu to select among the choices. If the choice you're using has hidden commands you can see them for a brief time by typing ? while a song is playing and Visualizer is visible. The keystrokes will work regardless of whether the help menu is showing, so if you memorize them it's possible to add Virtuoso Visualizer Player to your list of accomplishments. (For the Visualizer choice called Jelly, available only in iTunes for Mac, try holding the keys down, especially the number keys, for maximum effect.")
Not that you care. >.<

IPhone3 Kindle app problem

I bought a book on Amazon for my IPhone3 Kindle app and the following message popped up when I tried to open the book: "Error: Please remove the book from your device and redownload it from yiur archived items. If the problem persists, try to deregister your application and register it again." I haven't downloaded a book before and do not know where to start to fix this problem. Step by step, what do I need to do?

It could be some filepermission problems.
Run repair filepermissions in diskutility.
Reboot.
Remove folder ~/library/application support/kindle
Remove ~/library/preferences/com.amazon.Kindle.plist
Remove ~/library/preferences/com.amazon.Kindle.plist.lockfile
Remove ~/applications/Kindle
Empty trash
Reboot again (dont know if this is necessary)
Go to Amazon website and manage your kindle
deregister your computer
Install Kindle from AppStore (not from Amazon)
Start kindle and register.
Go to Amazon again.
Select your items and action deliver to your computer.
Sync and wait for your items to download.

Kindle app problem since Lion Installed

Hi All,
I think Lion is terriffic, aesthetic disasters aside. Everyting seems to work okay except my Kindle for Mac app.
When I opened it today all the books under the Home tab were present, correct and readable
Unfortunately the books in the archived section had all been deleted. I tried re-downloading a couple of them but they did not arrive. I found them elsewhwere on the Amazon site as "pending downloads".
The problem does not exist on my iPhone. The archived books are still present.
I don't know if it is Lion or Kindle app problem or both of them.
Can anyone help?
Thanks guys :-)
ugly_dog

It could be some filepermission problems.
Run repair filepermissions in diskutility.
Reboot.
Remove folder ~/library/application support/kindle
Remove ~/library/preferences/com.amazon.Kindle.plist
Remove ~/library/preferences/com.amazon.Kindle.plist.lockfile
Remove ~/applications/Kindle
Empty trash
Reboot again (dont know if this is necessary)
Go to Amazon website and manage your kindle
deregister your computer
Install Kindle from AppStore (not from Amazon)
Start kindle and register.
Go to Amazon again.
Select your items and action deliver to your computer.
Sync and wait for your items to download.

Upgraded to iOS 6 and now I can't open anything in the kindle app? I have to say that I have had my ipad3 for 6 months and intensely dislike the problems with using it. Also is there any way of opening more than one screen as it is hopeless otherwise?

I Have had my iPad for 6 months as I cannot access my work emails using windows. I have to say that it is the most unhelpful device I have ever used and although it looks like there isn't an answer for some of the questions I have asked below, I thought I would try!
1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
IT might just be that I don't have the correct settings (I am a technophobe) but I absolutely hate the iPad and only have it for work emails, it is so annoying that I can get my mobile phone and kindle3g to work fine, but always have problems with the iPad. I am sure it could be good (and for reading emails on the go in the uk it is great, as I like the key board) but it just seems to make everything else difficult.
i Hope you can help and sorry for asking questions others have, but I am just hoping that something new might have been developed!
thanks,
K
Message was edited by: K Paton

1) I have upgraded to ios6 and the kindle app will open but crashes and disappears when I try to access a book?
Try rebooting your iPad, that should fix he issue. I that doesn't work, delete the app and re-download it. The Kindle books should all be in he Kindle cloud services and you can get them again. I have an iPad2 w/ Kindle app and it works just fine - no issues.
2) is there any way I can open more than one page at a time, as opening one at a time is hopeless?
Page as in a kindle book way? turn iPad to landscape position from portrait position. If, however, you mean open more than one application at a time, then no. And not hopeless, as it takes a bit of time to get used to, going from a desktop/laptop format to tablet format.
3) Is there any way you can replicate the right click function on word? As pasting and copying on the iPad is irritating to say the least!
It's actually fairly easy. Press down on the word, then you can expand by drawing your finger to cover word/sentence/paragraph/page, hit select or select all then it gives you the option to cut, copy, paste, define. If you want to use a word processing app on the iPad, Pages is a good application.
4) why can't my Samsung 11 phone connect to my iPad via Bluetooth? A they can't seem to 'see' each other? I may have turned a setting off when I was recently abroad and didn't want huge roaming charges.
It's the connection on your phone. Samsung Galaxy SII? Android software? What you have to do is go to the phone's settings and connect via wireless, not Bluetooth. Go to System Settings (on phone) and under Wireless and Networks click 'more' and go to the Tethering and Portable Hotspot option. Set up your mobile wifi hotspot, name it though it will probably come up with 'AndroidAP', choose a WPA2 security level and put in a password. Go back to previous screen and turn on 'Portable Wi-Fi Hotspot' box. Then on your iPad in the Settings - Wi-Fi section, it should then recognize your phone for tethering. If it's a Windows Phone 7, I don't know the layout of that software, but presumeably similar.
5) Why do the submit buttons on some websites not work and how can I get them to? I never have a problem with windows, but it is often a problem with the iPad.
Sometimes the issue is with the website design, not all websites are optimized for mobile devices - not just iPad but also Android devices. It happens. They're getting there, but occasionally the page might need a refresh.
6) I have several websites which I have built and usually upgrade on the windows desktop, usually through Internet explorer, but I can't access the sites properly on the iPad (I can see them but can't alter them) and when sending emails through the websites they won't show the page and I can't navigate the page (the size of the email page is bigger than the iPad screen, but I can't either shrink the page to size or move the page around as you normally would on the pad, any ideas?
It depends on what you use to build the websites on the computer. Recommend a free program on the computer called CoffeeCup Free HTML Editor. I don't recommend using IE period; Firefox or Chrome are my choices on Windows machines. I have two websites that I manage, both using this program. I'm assuming that when you mean you can't access the sites on the iPad you mean to update them? Ostensible there are apps to let you do this. What format are the sites? Without seeing what exactly you mean and what you want to do, it's hard to explain.
As for seeing full page while emailing within a site, turn iPad to portrait mode, and try to finger-pinch touch the screen to see if that will bring the fuller page into view. Other option is opening a second tab with same website and just go between tabs to reference material.
7) finally, when roaming abroad recently, I had no problems using the wifi, but when trying to use the cellular data (using the roaming function) I could not get it to work? The ipad seemed to be connected to the network with no problems, but wouldn't actually update the emails? I tried turning it on and off, but that didn't make a difference. My kindle and mobile phone (both also on 3G ) worked great, it was just (as usual) the ipad playing up.
If you were outside the US or Canada, my guess is the problem lies within the SIM card in your iPad. If you were outside North America, there are different band levels - I'm guessing you have a SIM thats locked to a particular provider. Band level frequencies differ per country/continent, so a SIM card that will work in Canada/US will not likely work in UK/Europe/Asia/Australia, etc. you will be able to get your emails again when back on a wifi network. Mobile phone may have a different type SIM card (GSM/HSPA) from your iPad SIM. Also, check your email settings.
8) when wanting to alter part of a sentence, I can't always get the cursor in the right place? Sometimes it is simple the wrong line, but often it will only go at the end or start of a word and not where I want it. Is there any way of making it more exact? Again I never have a problem with moving the cursor on windows, either by mouse or on the touch screen function on windows 7. Any ideas? As after pressing the screen multiple times I just want to throw it out of the window!
Moving the cursor on a sentence is a matter of putting your finger on the screen where you want it. It's exceptionally easy to do. I'm using the Notes app to write this whole segment and I just need to put my finger where I want to change things and presto it's ready for me to change where I want it.
Here's a solution: sell your iPad (after you wipe your data off it) to someone who will appreciate it, and put your money towards the Windows Surface Tablet out later this year/early next year, where you can (reportedly) connect a mouse to it. It will have some of the Windows 7/8 functionality that you're more familiar with, or get a netbook.
- Ceridwyn2

HT1727 How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process). My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone

How can i retrieve purchased audiobooks that were not synced (problem encountered during sync process)? My account shows the purchase history, but the apps are no longer displayed in itunes or on my ipad or iphone. I'm not very savvy with using iTunes - I don't think is very intuitive (unlike me:)). Any help would be appreciated.
Thanks

Hello mcegirl4,
Thanks for using Apple Support Communities.
Please refer to the instructions in the following article to assist in downloading those previous purchases from iTunes and the App Store:
Download past purchases
http://support.apple.com/kb/HT2519
Take care,
Alex H.

Kindle app sync problem

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