Kindle, new iPad and HP ProBook will not connect u...
Hi,
I was having problems connect my Kindle to BT HomeHub 3 - it would not even detect the network when every other device was working perfectly. Then I saw a posting on an Amzon Kindle forum about changing the hub wireless settings from wireless b/g/n to b/g only. This allowed the Kindle to detect the network and connect. Once it had connected I could change the Hub settings back to b/g/n again.
Now I've seen the same problem with a iPad 3 and my daughter's HP laptop - in the latter case Windows 7 could see the SSID but would not connect saying the network was incompatible. As soon as I changed the BT Hub to b/g only the laptop automatically connected - as it had done many times in the past, so I'm not sure what has changed to cause it to fail to connect this time.
My BT Home Hub 3.0 settings are listed below. Is this a problem with the Hub as a number of different devices appear to be affected by it?
3. Firmware version:
Software version 4.7.5.1.83.8.57.1.3 (Type A) Last updated 10/05/11
4. Board version:
BT Home Hub 3.0A
Thanks,
Adam
Solved!
Go to Solution.
Unless you have any wireless "n" devices, then leave the home hub settings at b/g only, as you will get better performance.
Even if you have wireless "n" devices, unless you are passing a lot of high speed data over your local network, then you are not going to see any benefit, unless you have an Infinity connection, as wireless "g" is 54mbs anyway, which is many times faster than the average ADSL connection.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
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~~~~~~~~~~~~~~~~~~~~~~~~~
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http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
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WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
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iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
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http://thehowto.wikidot.com/wifi-connect-ipad
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https://discussions.apple.com/thread/4010130
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~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Hello, I just downloaded ios 8 for my 4s iphone and now it will not connect to itunes on my mac. Any help will be greatly appreciated.
Hello wedge60,
After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device recognition issues:
iOS: Device not recognized in iTunes for OS X
Follow these steps to resolve your issue:
If you haven't connected your iOS device to this computer before, unlock the device and tap Trust. Learn more about the Trust This Computer alert.
Restart your iOS device.
Restart your Mac.
Make sure that your Mac meets the minimum system requirements for your iPhone, iPad, or iPod touch.
Install software updates on your Mac.
If an iTunes update is available, apply the update.
Check USB connections. iOS devices need USB 2.0 to work properly. If you're not sure your Mac has USB 2.0 ports, check the computer's specifications.
Disconnect other USB devices and connect your device directly to a USB port on your Mac.
Try another USB cable.
Thank you for contributing to Apple Support Communities.
Cheers,
BobbyD
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