Kindly refer to Case Id No. 525700065 in India.I have talked to various people on my case for more than 5 hours ( Total talk time) The people give various different answers and aim really fed up now. What do i do? Many apple phone users are especially fed

Kindly refer to Case Id No. 525700065 in India.I have talked to various people on my case for more than 5 hours ( Total talk time) The people give various different answers and aim really fed up now. What do i do?
Many apple phone users are especially fed up with RSGI Communication , Erandwana, Pune, Maharashtra, India.
Their service report No. 36679.
Allthough Mr Punit ( Technical Dept. Apple.) had requested RSGI to chance the device, still RSGI said they do not have the device ( I phone 5, white ,16GB) in stock.
Today when we contacted them they said they won't be able to replace OR order to Apple unless and until we do not keep the device with them for 3 days.
Mr Deepak of Technical Dept Apple was contacted who's telephonic Transript as proof is available with us.

Who exactly are you addressing your screed to
There are  no Apple Staff on this forum ,it is User to User

Similar Messages

  • Iphoto crashes so tried the Alt start with new library and that worked. So now what? How to I get back to my pictures.

    Iphoto crashes so tried the Alt start with new library and that worked. So now what? How to I get back to my pictures.

    That shows you that iPhoto is working correctly and whatever issue you are having is based in your original library.
    Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
    Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one.  

  • I am trying now for more than a week to download the free trial of photoshop and still was not succe

    I am trying now for more than a week to download the free trial of photoshop and still was not successful

    Well, since youi did not provide any system info or other details, you might as well try for another week. We know nothing about your operating system, what browsers you use, what network connection and so on. Start here:
    Direct Download Links for Adobe Software
    Troubleshoot Adobe Download Assistant
    Mylenium

  • I have a Bootcamp partition on  my Imac with Mavericks which I can't delete because the Partition Layout is greyed out and is stuck on 'Current'. What can I do?

    I have a Bootcamp partition on my Imac with Mavericks which I can't delete because the Partition Layout in Disk Utility is greyed out and is stuck on 'Current'. What can I do? I was trying to install Windows 8.1 but apparently, this is not yet possible.
    I was originally able to restore to my original Mac OSX partition using Boot Camp Assistant but then after entering Disk Utility and re-RAIDing the default RAID 1 to RAID 0 in the BootCamp partition (I suspect this is the cause of the problem but why was it defaulted to RAID 1 in the first place?!!!!), forever afterwards, I couldn't restore the single OSX partition.
    Whenever I used BootCamp Assistant my choice to 'Install or remove Windows 7 or later version' was greyed out. Finally I went to Disk Utility to repartition but the Macintosh HD and BootCamp disk partition functions were also greyed out (even if I started up from Recovery mode holding down option, command and 'R' and choosing Disk Utility). BootCamp Assistant gives the error message 'The startup disk cannot be partitioned or restored to a single partition' with additional small script 'The startup disk must be formatted as a single Mac OS Extended (Journaled) volume or already partitioned by Boot Camp Assistant for installing Windows', and DU gives the error message 'The full size of the Fusion drive is not available for repartitioning'.
    What can I do to fix this problem? How can I make the Partition Layout button active in DU so I can change the partition to all OSX? I'm prepared to wipe off all my data etc to repartition and have backed up all to disk using Time Machine.

    My problem is fixed now, thank you. It was caused by my changing the Boot Camp partition's 'RAID1' to 'RAID0'. If I hadn't done that, Boot Camp would still have been able to 'restore' back to the one partition. It was fixed with the help of Applecare by using a terminal and typing a command to erase the IP of the Macintosh disk (not the volume) as well as the IP of the Bootcamp partition (if I remember correctly), but then I had to restore the OS and all my applications and data etc which I had previously backed up using Time Machine. I haven't taken note of the exact command terminology used. It would be wise to speak to Applecare about this if possible.
    Two words of warning, 1. According to the cause of this problem, it might be wise, after reinstalling the ops system to reinstall all extra applications one by one, manually, in case a similar problem arises again. Then manually copy back all data. Or the Mac user could use the Time Machine backup and then uninstall all the added apps then re-install them one by one manually. 2. Beware as after all this the user might not have the 'Recovery partition'. There is a small recovery partition (a few 100 Mb is size) which comes with all later Macs. After all this is done this tiny partition might not be there anymore and the user might have to re-install Mavericks again to get it back, or just install the upcoming update of Mavericks due in a month or so.

  • HT2736 A friend gifted me something, but it NEVER arrived, he tried resending the mail 3 times, then tried with a different email, and still didn't work. WHAT!?

    A friend gifted me the new single Super Collider, but I never got any e-mail or message at all. He paid for it, got charged to his credit card, and I received nothing. He tried sending it multiple times, without success, then he tried with a different email account of mine, which didn't work as well. We're both seriously ****** about this, but before ragin out in flames, is there any way to solve this?
    Facts:
    We have the same country store on iTunes.
    Both my emails have an associated iTunes account (both same country as his)
    I checked my mail everywhere I could, no spam folder, no trash folder, no main folder, nothing.
    What can we do? If possible to avoid contacting support better, apple support gets 5 stars on the worst tech-support system.

    You don't want to update to 3.6.4, trust me. Stay with 3.6.3. If you need to download it again you can find it here:
    http://releases.mozilla.org/pub/mozilla.org/firefox/releases/3.6.3/win32/en-US/

  • TS1702 i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

    i if use "search" in music on my ipod touch 5th gen the result just show only album and playlist but nothing song result.whats wrong with it?please help

    The users guide says:
    Spotlight searches the following:
    Contacts—All content
    Apps—Titles
    Music—Names of songs, artists, and albums, and the titles of podcasts and videos
    Podcasts—Titles
    Videos—Titles
    Audiobooks—Titles
    Notes—Text of notes
    Calendar (Events)—Event titles, invitees, locations, and notes
    Mail—To, From, and Subject fields of all accounts (the text of messages isn’t searched)
    Reminders—Titles
    Messages—Names and text of messages
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Unsynce all music and resync
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have upgrade to IOS 8 and all Fotos are ereased and on my Computer is only the last Backup and there a no Photos now what can i do?

    I have upgrade to IOS 8 and all Fotos are ereased on my Iphone and on my Computer is only the last Backup and there a no Photos now what can i do?

    You really need to try this on a computer, not on the iPad.
    Seeing how what is in the cloud is also on the iPad, if the content is not on the iPad, there is a good chance that the content is lost. But you can try logging into www.icloud.com in a web browser on a computer and log into your account and see if you can get into the Pages app. You may have to sign up for iCloud drive if you didn't do so already. Make SURE you that you read the blurb that will pop up in that window in iCloud for more information.

  • My iPod says it's disabled and to connect to itunes. now what

    my iPod says it's disabled and to connect to itunes. now what?

    Connect in recovery mode to restore, explained in this article: iOS: Unable to update or restore
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    copied from iPhone and iPod touch: Wrong passcode results in red disabled screen

  • I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one?

    I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?

    If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
    Or take it to a genius bar if you have one near?
    Or further explain what setting you are needing fixed back and im sure someone here can help you for free!

  • So someone took my ipod 4g and who ever took it turned it off and i dont know how to find it and i really want it back, what should i do?

    so someone took my ipod 4g and who ever took it turned it off and i dont know how to find it and i really want it back, what should i do?

    lost/stolen                                      
    No app on the iPod is required.                            
    - If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up.
    - You can also wipe/erase the iPod and have the iPod play a sound via iCloud.
    - If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
    - Change the passwords for all accounts used on the iPod and report to police
    - There is no way to prevent someone from restoring the iPod (it erases it) using it unless you had iOS 7 on the device. With iOS 7, one has to enter the Apple ID and password to restore the device.
    - Apple will do nothing without a court order                                                
    Reporting a lost or stolen Apple product                                               
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number

  • I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone.  Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one?  What should I do?  I a, afraid I might lose everything messing with

    I had an iPhone 4 and recently upgraded to iphone5 now iCloud will not back up new phone.  Under iCloud it shows 2 iPhones and my iPad. Is it trying to write new phone over the old one?  What should I do?  I am afraid I might lose everything messing with

    I see.  If you go to Settings>General>About>Name, that is the current name of your phone.  The backup bearing that name should be the more recent one, and therefore the one you want to keep.  I would delete the other one (presumably the one set up by Best Buy under your real name, assuming you changed it later), then see if that gives you enough space to back up again.
    If it still reporting insufficient storage, use this guide: http://support.apple.com/kb/HT4847 to try to determine what's taking up all your room.  In them meantime, you can perform a manual backup on your computer so your have a current one while you're troubleshooting this.  To do so, connect your phone to iTunes, then right-click on the name of your phone on the left side and select Back Up.

  • How i can back up my i phone ore restore back up if it keeps to say password is wrong. i tried every possible psw ds does not work. now i want to change the password it wants old pswd and i do not know it. what can i do?

    how i can back up my i phone ore restore back up if it keeps to say password is wrong. i tried every possible psw ds does not work. now i want to change the password it wants old pswd and i do not know it. what can i do?

    Sorry, but if you have forgotten the password for your encrypted backup, you'll have to start all over again:
    Make sure that the password you use is one that you'll remember. If you encrypt an iPhone backup in iTunes and forget your password, you won't be able to restore from backup, and your data will be unrecoverable.
    If you can't remember the password and want to start again, you must perform a full software restore and choose set up as a new device when iTunes prompts you to select the backup from which to restore.
    copied from Create and delete iPhone, iPad, and iPod touch backups in iTunes

  • I'm unable to download the ois 7.1 software update.  It keeps saying unable to verify because I'm no longer connected to the internet.  I AM connected...reset etc.  now what?

    I'm unable to download the ois 7.1 software update.  It keeps saying unable to verify because I'm no longer connected to the internet.  I AM connected...reset etc.  now what?

    I have the same issue.. i've reset network settings but still not resolved.. anyone - any ideas?

  • I just changed my Adobe password and now I am trying to update Adobe flash player - it calls for a password - I just updated it - I use it again to install and it fails ??? What gives?

    I just changed my Adobe password and now I am trying to update Adobe flash player - it calls for a password - I just updated it - I use it again to install and it fails ??? What gives?

    Hi,
    Please see What userid & password do I need to install Flash Player?.
    Maria

  • Calendar said if I wanted to save entries for more than a month to click 'all events' in settings.   Now all events except birthdays have disappeared!  Have tried to reverse request with no luck.  HELP!

    Calendar message said if I wanted to save entries for more than a month I should go to settings and change to sync for 'all events'.  I did this and all but repeating birthday entries disappeared.   I have tried to reverse but nothing has reappeared.  HELP!

    Welcome to the discussions,
    WHY does it claim to be 8G but my capacity now says its just 6.83
    The size of you HD is calculated binary when it comes to use it, instead of decimal when companies want to advertise there products. 1 KB=1024Byte instead of 1000KB as advertised by the manufacturer. In your case this reduces the actual available space by the factor of 0.93 or approx. 7,4GB.
    If you have an "other" section in your color bar showing the different types of data on your ipod, which is bigger than 500MB, this could be a sign of corrupt data caused by a sync that did not complete or copied damaged data. A restore will reduce the size to normal again.
    Restoring: http://support.apple.com/kb/HT1414
    If you restore your ipod, iTunes will install the newest firmware first and then add back your data and settings from your last backup if you choose to "restore from backup". Every backup is replaced by the following one, so make sure to include this folder in your backup routine in case you'll have to go back.
    You can check the location and size of the backup folder for your ipod here:
    Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
    copied from: About backups http://support.apple.com/kb/HT1766
    Sorry, I can't answer your payment question, I have never used your kind of setup, maybe you can find something useful here: http://www.apple.com/support/itunes/

Maybe you are looking for