Kinect for Windows V2 looses the USB connection

Hi,
My PC is running windows 8.1 with USB 3 port. Kinect is connected 24/7 and if I did not use the Kinect for 1day, it appears pc has lost the connection to Kinect. Unplugging and plugging the usb connection does not do bring the connection back but if I power
off and on the Kinect , then it can be seen by the PC.
How can I fix this problem?
best Regards
Johan

Try a different device to see if it is an issue with the sensor itself. We have many sensors working in the 24x7 scenario so check to ensure the KinectMonitor/KinectService are running when connecting the sensor. When connecting the sensor to the machine,
is the driver correctly loading? What does device manager show for under Kinect sensor devices entry?
Carmine Sirignano - MSFT

Similar Messages

  • Can I use my iPhone or iPad as a web cam for my PC via the USB connection?

    I've seen quite a few Apps for doing this wireless, most of which a very poorly executed OR don't work at all. I'm just wondering why it hasn't been more popular to do this via the USB connectivity.

    Thanks Lawrence but the point is, I already own the $600 dollar device (given as a gift) and secondly because to purchase a web cam that has the same quality as the iPhone is actually just a bit more than $10 and I'm not really desirous to spend anymore money based on my budget.  Any ideas of whether or not it can actually be done via USB OR do you have experience with an actual App that works via wireless to a PC?  Thanks again...

  • Kinect for Windows v2 for developers is out of stock pretty much everywhere. Is it still coming back?

    Hi, this is only partly related to the SDK, but I don't where else to ask:
    I'm a developer and I want to buy a Kinect for Windows v2. Yet it is out of stock in the Netherlands (where I live) and pretty much every other european country. So far I found some on the australian microsoft store, and the canedian. 
    I wonder: why is it out of stock everywhere? Is more stock coming soon or should I try to get one of the last ones in the other countries? Is there any timetable on a release of a commercial (non-developer) version, and might that be why the developer version
    is out of stock?
    edit: I just spoke to the dutch microsoft store, who said that indeed its out of stock, and is not coming back soon. I then spoke to the canadian microsoft store, who said they do not ship to other countries and I should order with my own microsoft store. So
    any info how and when I can get my hands on a Kinect for Windows v2?

    The
    Kinect for Xbox One is now sold separately. You can use this along with the
    Kinect adapter. There is no longer a reason to buy the special made Kinect for Windows when the Xbox One Kinect is the same along with the adapter is essentially the same thing.
    You can read more about it here:
    http://blogs.microsoft.com/blog/2014/10/22/microsoft-releases-kinect-sdk-2-0-new-adapter-kit/
    Sr. Enterprise Architect | Trainer | Consultant | MCT | MCSD | MCPD | SharePoint TS | MS Virtual TS |Windows 8 App Store Developer | Linux Gentoo Geek | Raspberry Pi Owner | Micro .Net Developer | Kinect For Windows Device Developer |blog: http://dgoins.wordpress.com
    Unfortunately, the Kinect for XBox One is also Out of Stock.  Is there a timetable when more will be available?

  • AsRock Extreme9 X79 + Kinect for Windows V.2 + 3D Builder App: USB 3.0 Issue !

    Hello everyone!
    I have a tremendous problem!
    I recently bought a "Kinect for Windows V.2".
    I suspected it was broken, so, I sent it to the Microsoft XBOX
    replacement
    Support Centre in Germany and they have replaced it with a new one.
    Therefore, the problem persists!
    The Problem:
    - I connect the Kinect 2 to my PC with Motherboard AsRock X79 Extreme9, and the USB 3.0 controller Texas Instruments
    crash with Error 43! (Not supported)
    So, now I have bought on Amazon a "Targus TS-DPU3" external USB 3.0 Hub, that was confirmed that run with Kinect 2.
    I hope it will work correctly, with sufficient bandwidth by connecting it to the onboard USB 3.0 port !
    (USB 3.0 Texas Instruments + USB 3.0 Targus External Hub (compatible with Kinect 2)= 5Gb/s)
    -Somebody have another suggestion for the compatibility between my "AsRock
    Extreme9
    X79" + "USB 3.0" + "Kinect 2" ???
    Please help me!
    Thank you very much!

    As you are aware, TI USB3 host controllers/chipset is not supported. Only Intel and Renesas are supported given the testing that was done at time of release. Plugging the hub into that is not going to work, since you have not corrected the
    internal issue.
    You need to purchase a PCI Express Gen 2.0 USB3 expansion card that will plug into a PCI Express slot that is Gen 2.0 enabled.
    Carmine Sirignano - MSFT

  • Which PC is recommended by Microsoft that ACTUALLY meet the requirements to work with software development for kinect for windows?

    My PC serves the minimum requirements described in the kinect page, but when installing the device, the software says that the computer does not meet the minimum requirements and therefore will not work with efficiency. Alternatively, theorize buy a new
    computer.
    Which PC is recommended by Microsoft that ACTUALLY meet the requirements to work with software development for kinect for windows?

    Getting a definitive answer from Microsoft will be difficult as to my understanding, requirements are still subject to change; and unless it's their brand of PC  I doubt they will give free advertisement to buy a specific make/model.
    There are other threads where people discuss specific machines that work with the Kinect V2.  
    The only compatibility problems I've had with getting it to work are: It has to be run Windows 8; It has to have a compatible USB 3.0;  The 'Compatible' USB 3.0 requirement seems to be the most difficult.

  • I can print from my macbook pro using airport express usb connected printer, however my iPad is looking for an airprint printer.  Can I direct the iPad to the usb connected printer.  Both macbook and iPad confirm a wifi connection through the airport exp.

    I can print from my macbook pro using airport express usb connected printer, however my iPad and iphone are looking for an airprint printer.  Can I direct the iPad/iphone to the usb connected printer.  Macbook iphone and iPad confirm a wifi connection through the airport express.

    You will need to install an App like Print Central on the iPad to try to print to the printer. It will allow you to print to most printers. Check with their support folks if you need more info.
    PrintCentral for iPad on the iTunes App Store

  • Is it possible to plug in an external HDD to the USB connection on my Airport Express for backups?

    Is it possible to plug in an external HDD to the USB connection on my Airport Express for backups? As a kind of cheapo Time Capsule?

    Unfortunately no, because the USB port on the AirPort Express will only work with a printer and a Keyapan remote control. Hard drives are not supported.
    You would need an AirPort Extreme for that type of functionality.

  • Inquire about the best laptop specifications for Developing Windows Apps and 3D modelling Animation using "Kinect for Windows v2"?

    I need some help in choosing laptop that is most compatible with "Kinect for Windows v2"; in order to develop Windows Apps, and 3D modelling Animation and Character Design. Which is better (Specifications):
    HP Pavilion Notebook PC 15-p150ne 
    AMD A10-5745M +
    AMD Radeon R7 M260 (2 GB DDR3L dedicated) +
    4 GB 1333 MHz DDR3, OR
    HP Pavilion Notebook PC 15-p034ne 
    Intel Core i5-4210U + NVIDIA GeForce 840M (2 GB DDR3 dedicated) + 4 GB 1600 MHz DDR3L

    The second system with the Intel chipset will more than likely have the Intel USB3 chipset required for Kinect. As for GPU they are similar, but the i5 with DDR3 1600MHZ ram is a better option. Keep in mind, if you are doing anything in-depth for
    3D, a laptop isn't the best options, but if you have to go mobile then you have to decide what is best for your requirements.
    Carmine Sirignano - MSFT

  • I want to read the values of the inside accelerometer on Kinect for Windows v2 sensor.

    I had used the inside accelorometer on Kinect for Windows v1. So I want to use it for Kinect for Windows v2 application. However I can't find any function or method on Kinect for Windows SDK v2.0. But it is near the Ir camera of K4W v2. I found the Kionix
    chip. Do you have any plan to access this chip? 

    I just went through the slides of "Programming Kinect for Windows v2 Jump Start" of the MS Virtual Academy, and in slide #11 of slide deck #07 (Advanced Topics: Skeletal Tracking and Depth Filtering,
    http://www.microsoftvirtualacademy.com/training-courses/programming-kinect-for-windows-v2-jump-start), it says:
    Align the y-axis to gravity
    –Tilt correct with
    FloorClipPlane.xyz
    •Falls back to accelerometer when no floor is found
    •Rotate
    scene such that “up” is (0,1,0)
    So, just to make sure I understand, you are saying that the information provided in the slide deck (and in the video) is erroneous and we cannot access the accelerometer info?    

  • Download a Project file for Visual Studio regarding the Kinect for Windows v2? Getting Started with Kinect Development in Visual Studio

    I am currently trying to make an application for Kinect for Windows v2 but I am entirely new to Visual Studio and Kinect development and could use some help getting started. I honestly have no idea where or how to start and I figured the easiest thing would
    be to obtain a simple project file and examine how it works myself, but I have been unable to find one. The easiest thing would be if I could obtain a project file for Visual Studio that is an application which overlays the Skeletal model over people in real
    time, though similar project files would also be appreciated. The app I am making largely involves things similar to overlaying the skeletal model on bodies so this would get me off to a great start and show me how the code is laid out within visual studio
    simultaneously. (I would prefer the code to be in C# if that is possible but other languages also work).
    I have checked out some of the guides for kinect development but they all assume you know how visual studio works so I cannot get very far in them. Thus if you know of a good guide to get me started with visual stuido AND the Kinect then I would be glad
    to here that as well.
    Alternatively, and I know this is not the right place for this, I have Matlab, which I know works for the Kinect v1 but can't find support for it regarding the v2, so if you could point me in the right direction on how to get it to work with the Kinect v2
    THAT would also work incredibly well as I am much more familiar with Matlab.
    I already have Visual Studio Ultimate 2013 installed, as well as the Kinect SDKv2.0, the physical Kinect for Windows v2, and my laptop meets all of the requirements for development so those are not issues.
    Thanks in advance for any advice you can give me!

    Hi Jicnon,
    Thank you for posting in MSND forum.
    Since this forum is discuss: Visual Studio WPF/SL Designer, Visual Studio Guidance Automation Toolkit, Developer Documentation and Help System, and Visual Studio Editor. About your issue, I think that it is
    more related to the Kinect for Windows v2, so I suggest you can post this issue directly to Kinect for Windows v2 SDK forum:https://social.msdn.microsoft.com/Forums/en-US/home?forum=kinectv2sdk
    ,maybe you will get better support.
    In addition, I find a similar thread about your issue, maybe you will get some useful message.
    https://social.msdn.microsoft.com/Forums/en-US/92b23946-53d2-419c-8624-66e6c390617f/information-to-start-project-with-kinect-for-windows-v2?forum=kinectv2sdk
    Thanks for your understanding.
    Best Regards,
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • Finding the XYZ real world coordinates of the Kinect for Windows V2

    Hi Everyone;
    I am new to Kinect development and this might be sort of a basic question but I searched online and still confused about the matter.
    So I have a depth image that I obtained from the Kinect for windows V2 and through some algorithm that I developed on MATLAB, I was able to output the Z distance in mm.
    So now I want to have the X,Y real world coordinates as well. 
    So to do that I am using the following equations that I found for the old system:
     x_world = (x_screen - c_x) * B/f_x;
     y_world = (y_screen - c_y) * B/f_y;
    where x_screen is the midpoint of the IR camera ( I am using the IR stream=512/2=256) and the y_screen (424/2=412)
    B is my distance in Zmm
    F_x and F_y is the focal length of the lens in x n y direction that I obtained through my own calibration.
    So am I doing it correctly?
    Is there any way I can use to double check the results I am getting?
    Thanks;
    Ali

    You can use the coordinate mapper as this will take into account the camera intrinsics:
    http://msdn.microsoft.com/en-us/library/microsoft.kinect.kinect.icoordinatemapper.mapdepthpointstocameraspace.aspx
    http://msdn.microsoft.com/en-us/library/windowspreview.kinect.coordinatemapper.mapdepthframetocameraspace.aspx
    Carmine Sirignano - MSFT

  • I have a MacPro late 2011 and each time I use the USB connection it freezes my desktop, also I have lost my windows OS on VMware Fusion,  regards  Bettws

    I have a MacbookPro  10.6.8 and each time I use the USB connection it freezes my desktop, also I have lost my Windows XP operating system on VMware Fusion.  regards  Bettws

    Energy Saver is very problematic with non-Apple USB devices.  Which means when you close the lid to your machine, those devices will not necessarily appear until you next restart the computer.
    Secondly, Windows XP is not secure anymore, unless you pay Microsoft a special licensing fee.  To avoid that, upgrade to at leats Windows Vista:
    https://discussions.apple.com/docs/DOC-2741

  • Hi All,  I am trying to install informatica 9.1 HF 2 connecting to 11g DB.  when installing Informatica, I am at the DOMAIN CREATION windows and inputting the DB connect details and for some reason, it cannot connect to the DB.  The DB is running   any id

    Hi All,
    I am trying to install informatica 9.1 HF 2 connecting to 11g DB.
    when installing Informatica, I am at the DOMAIN CREATION windows and inputting the DB connect details and for some reason, it cannot connect to the DB.
    The DB is running
    any ideas?
    the error message states:
    THE CONNECTION FAILED: CORRECT THE DATABASE INFO AND TEST THE CONNECTION AGAIN..any help please
    thanks

    Yup, that did it.
    I actually had been made aware of the patch when I downloaded CF, but for some reason I thought it was difficult to install (I thought that you could only use the installer package if you could open Administrator). IAC I downloaded the appropriate patch file, ran it and Administrator ran. There was something in the install notes about reconfiguring the websites and removing the IIS6 Management feature but I'm not going to fool with anything because right now at least CF is running.
    Thanks.

  • Maximum number of Kinect for Windows v2 Cameras on one PC?

    There is a question about the previous iteration of the Microsoft Kinect for Windows (no longer on sale) here: https://social.msdn.microsoft.com/Forums/en-US/63c7c52e-1290-452e-8e04-74330822d16f/maximum-number-of-kinect-cameras-on-one-pc?forum=kinectsdk.
    How many Kinect for Windows v2 sensors can be used on a single PC? And if this is limited to 1, is this a software, or a hardware restriction?

    Are there plans for this to change, or be lifted?
    No.  No product roadmap anyway.
    The reasoning requires you to look at it from an engineering standpoint.  The Kinect uses a lot (more than half) of the available bus bandwidth to operate normally.  So even though you could physically connect two or more sensors, there is no feasible
    way to have them both sustain enough of a data rate for them to operate normally using the existing hardware.
    I'm no hardware expert, but from what I have been told, the solution is harder than just having multiple USB 3.0 controllers in the same PC.
    As for "plans for this to change", rest assured that people want this, and that there are clever engineers thinking about solutions, but due to technical limitations, there is no product roadmap yet that allows for multiple kinects sensors on a
    single PC.  And because of the technological limitations, it will never just be "lifted".  The hardware needs to change for this to work.
    Another thing to consider is that, from a physics standpoint, Kinects
    do interfere with each other (slightly) when operating in the same space.  It's not at all dissimilar from two people trying to have a conversation in the same room -- some words of the conversation will be missed.  The more people in the
    room, the more difficult it is to hear one another.  For the Kinect, the quality of the depth results, for example, is diminished by having two kinects operating in the same space, but the visible light cameras continue to operate unimpeded.  The
    sensor is cleverly designed to "tolerate" the light patterns from other kinects, but they can't completely ignore those patterns and conflicts do occur --  so it
    does degrade slightly with noise from each additional sensor.  It's using invisible light, so the problem tends to be "out of sight, out of mind" for us as users.  But at some (modest) limit, it becomes mathematically impossible
    to multiplex the light patterns from additional Kinects using the current specs (somewhere around 16 kinects based on the patterns, IIRC).
    So there are other physical and technological hurdles to overcome with operating multiple Kinects in the same space, even if they were all connected to different PCs connected in a network cluster or something like that.

  • Support phone number or chat for Kinect for Windows v2? 3D Builder won't work

    I have a Dell Inspiron 5000, Xbox One Kinect and adapter for use of the Kinect sensor with a Windows PC.  The sensor works fine or as well as can be expected on the Xbox One.  I've tried using it with 3D Builder which is the first app that Microsoft
    offers for the Kinect with PC after connecting it and downloading the drivers.  Unfortunately, it says that my rate is too slow so I was looking for support to see if this is an Inspiron issue or not.  The USB 3.0 ports may or may not support the
    bandwidth but I can't really tell.
    Does anyone know if there is a support number or chat area for Kinect for Windows as I keep getting transferred to the Xbox group and no one there seems to know anything about Kinect for Windows?  I'll also settle for if anyone can tell me if there
    is a problem with that application or the Dell Inspiron 5000.
    Thanks,
    Reinaldo

    The technology 3D builder is using requires a very specialized graphics card to be able to work at full speed. Laptop systems typically only can achieve the very minimal amount of processing which will work but very slowly.
    If you have a desktop system with an NVidia GeForce GT 670 or other in the same processing class of GPU's you should be able to achieve 30fps. Otherwise with lower end or laptop based systems even the highest end Alienware we have seen ~27fps. My experiences
    have been typically anywhere from ~1-8fps with Intel Based on-board gpu's(4000 series), ~15-22fps with mobile NVidia GT 750M chipsets and 23-30fps with GeForce GT 760 desktop system.
    Carmine Sirignano - MSFT

Maybe you are looking for

  • Macbook pro 2013 wake failure

    Hi I'm having trouble macbook pro late 2013 keeps failing on trying to wake after sleep and then also just restart for no reason Here is the last report Date/Time:       2014-03-13 20:17:35 +0000 OS Version:      10.9.2 (Build 13C64) Architecture:   

  • Mapping not showing up for Oracle Tables

    I'm just getting started with OWB after attending a class and am using the textbooks received with the course. I've created a project with modules for different schemas each containing several Oracle tables. I don't get the Mapping for either of thes

  • Character Based Application using Forms6i

    mail -id -> [email protected] Hi, I want to develop forms using Forms6i developer on a PC the ftp this .fmb file to a solaris machine on which forms6i developer, compiler and runtime is installed. I want to run this form in character mode(I have'nt u

  • Is it possible to customize TM theme?

    Hi, I like to customize my Mac, and my last, probably not possible, idea was to try to change the Time Machine Vortex theme with let's say a moving Spiral (kind of Austin Power's back in time machine). Well, it's just an idea, maybe better will arise

  • Setting to make a PDF print as PDF???

    Is there a way to attach a setting to a document that you would like it printed in landscape?  I know that printers have a setup page where you can force landscape but is there a way to mark a document to print as landscape within the PDF? For exampl