Kit Kat Upgrade Failed

I tried installing Kit Kat from the Software Update and it downloads with no problem. However, as it's installing, the little Android guy falls over and I see the word, "error". Then the phone reboots and I get a window that says:
Software update unsuccessful
Sorry, there was a problem updating your SAMSUNG SCH-I605. No changes were made.
Any ideas and/or suggestions would be greatly appreciated.
Thanks.
Ron

Thanks for the additional information Ron! Sounds like a system file might be corrupted and is interfering with the update. Do a hard reset as per this link http://vz.to/1i5WaSo Make sure to disable Automatic Restore at step number 5. Backup your pictures and contacts to the Verizon Cloud http://vz.to/14QbP0I before doing hard reset.
AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

Similar Messages

How does one go about getting the Kit Kat upgrade?

I've searched the Verizon site ad I can't find how to download it. Must one be selected?

Thanks for your reply. I went to Settings and About Phone, however, there was a "System updates" that showed a history and a "Check for new software update" key. I tried that and it returned with Your phone is up to date. I guess I'll have to wait for Verizon to send me an update.
       From: clydefrog4963 <[email protected]>
To: John Manning <[email protected]>
Sent: Sunday, December 7, 2014 5:20 PM
Subject: - How does one go about getting the Kit Kat upgrade?
#yiv6222900142 img
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A message from the Verizon Wireless Community
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How does one go about getting the Kit Kat upgrade?
created by clydefrog4963 in Samsung Galaxy Note 3 - View the full discussionVerizon has started pushing the 4.4.4 KitKat update on the Note 3, I got mine today. It poppped up when connected to my computer on Kies but you can do it on your phone by going to settings, all the way to "about phone" at the bottom, then click on "software update." Its best to do this while connected to wifi, and make sure your phone is at least half charged. Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community Start a new discussion in Samsung Galaxy Note 3 by email or at Verizon Wireless Community
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Which model of Lenovo smartphone are upgrade able to kit kat 4.4

Hey I would like to know which model of Lenovo smartphone are upgrade able to kit kat 4.4
Moderator Note; subject edited

I am on my third s4 in three weeks because of overheating. The first fried itself into oblivion. The second overheated, and would shut down. The current one is 48 hours old, overheated 5+ times on my way home from work after having it for 24 hours...and fried the sim card reader.
I had a loaner S3...24 hours after having it: boot loop.
The entire S3/S4/S5 line is defective. Verizon is insane for letting their reputation turn to sh!t because they are ignoring it, and insist on replacing like for like (S4 for S4), and enraging their customers. I have BEGGED every day for TWO WEEKS for a replacement that is NOT another S4.

Xperia Z C6602 Kit kat 4.4.2 Upgrade India

Hello,
The Official upgrade to 4.4.2 Kit Kat is now available as the latest upgrade avaialble, released on 21-05-2014. However, the PC Companion is still showing 4.3 as the latest available upgrade ?? Is there still a wait time for the real upgrade to reflect ???
Xperia Z
C6602

This is a user support forum so we have no ability or influance in these matters - You are best contacting Sony care if you wish to know mare info regarding updates http://www.sonymobile.com/global-en/support/contact-us/
For a successful technology, reality must take precedence over public relations, for Nature cannot be fooled. Richard P. Feynman

My phone has not updated to kit kat.

I heard that the update to kit kat has come out. I live in Arizona. When I go into settings and check for updates my phone would tell me if it was up to date. Now it checks and then goes blank. Why would this occur and why do I not have access to the update? Is there a different way to update my phone?

Hello DStaples, staying up to date with the latest software is always exciting! The software updates are released in waves and not all at once to all customers. The manufacturer will release the updates gradually so it is not downloaded all at once and crash the server. There is a software upgrade assistant tool that let's an update be installed via computer, but is not compatible with the HTC One device. We appreciate your continued patience.
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport

The Kit Kat Impressions

So after updating my WiFi model in the kit kat version i'd like to express my first impressions (After 2 weeks of heavy usage of the newest version of android)
-Super fast menus (only the settings menu seems to be a bit laggy)
-almost 30% faster I believe in Chrome and most of the apks I had already installed
-Unfortunately the flickering screen problem (mainly in apps such as chrome, or Google Tranlate) is still here.
-the landscape button finaly works!
There was indeed a drain problem which I totally fixed by turning off the Google locations.
-Another problem I also noticed was the fact that almost all the videos I tested in Hardware mode with the default video player or by using the Mx player seem to "stop" momentarily every two minutes making the playback a bit painful... The only solution is to enable the S/W mode in the Mx Player
That's my first thoughts.

So you buy a very expensive tablet with extra hardware like a sd-card, and don't mention anything about that in the review of this crippling update?
What if Google decided that WIFI will be redundant?
Do you not care about that either?
If someone is so positive about this upgrade you have to be very lucky, or work for Google.
And Sony is to blame too.
They did nothing to prevent this all, but still selling tablets with a sd-reader.
If we want this kind of security solutions we had bought an iPad.!
Just as expensive, but with better hardware!
So, Sony do something about it, or stop selling this kind of expensive tablets!
Google is not God! Their just a bunch of creedy...........
But hardly anybody seems to protest here!

Kit kat leads to bad service

I've had a total of 3 replacement devices due to this sad part is verizon has nothing to say about this problem, I heard at other phone companies they will swatch your phone with another of your choice of equal value. In the mean time I pay $200 to get all my calls dropped an have to sit an wait 10 minutes to see that my text failed.

Dont download kit kat, you will have a lot of,problems

UK Sony Xperia Z1 Kit Kat updates for unbranded phones?

I have a UK generic unbranded Sony Xperia Z1 (i.e. I purchased my phone outright, not through a carrier) and am experiencing distorted audio and dropouts with Bluetooth when connected and playing music to some devices. My phone is running Android 4.3 Sony update 14.2.A.0.290.
I read Sony have fixed the Bluetooth dropout and distortion issue with a later firmware 14.2.A.1.136 but Sony PC Companion and Sony Update Service will not upgrade my device beyond firmware release .290 (I've completed a 'repair' using both PC Companion and Sony Update Service and the phone is still on 14.2.A.0.290).
Has Sony not produced a later firmware update for the non branded UK phones since 14.2.A.0.290? I see the branded phones have got Android 4.4.2 Kit Kat in the form of update14.3.A.0.681, how long will it be before this version is available to UK users who bought their phones outright?

Hi
I'm currently having a conversation with Sony Xperia Contact Center (!) in regards to the Bluetooth issue with the .290 update, and why Bluetooth worked fine with the previous Android 4.2 update. I've pointed out to them that techincally the phone is not fit for purpose (legal term) in its current state. Awaiting their response
----------------------------------- :o) --------------------------------
Don't forget to fill your signature up with graphics so it makes reading a thread harder

GS4 Can't send SMS after 4.4.2 Kit Kat update

Just as the title states, updated to kit kat last night and now I cant send SMS, only receive. All other functionality (4g wifi etc) works
Galaxy S4

I don't know why so many people are complaining about the Kit Kat update for their GS4. Folks you have to learn to adjust to new things. I know its frustrating when your $600 phone that worked perfectly well before but now it is no longer able to make or get calls bothers you, but Android, Samsung, and Verizon know what they are doing. Right??? They wouldn't release a buggy update that would drastically change the way you can use your phone without warning you if it wasn't for your good? Right??? You just have to relax and evolve. Things are changing. Smart phones making and receiving calls and text messages, and connecting to the internet...that is so last week. (you know before we upgraded to Kit Kat) . Now you just need to think positive about all the things your phone can still do. You may not be able to get a signal to dial out and make and receive calls. Me neither. But i can still get the voice mails that my boss, my son's school, and my mom's doctor leave for me. This Kit Kat has completely changed how I can use my phone. I'm going to remain positive, because I do not want to go back to jail. I remember 2 weeks ago when I could use my phone to make calls, send and receive text messages, and i used to be able to get calls too. People from all over would call me. It was nice. Those were the good old days. But Kit Kat has changed all of that now. Its a new world and we have to learn to adjust and move on. Now thanks to Kit Kat my Galaxy S4 is my main remote control for my tv. The IR still works. I mean I wouldn't have normally spent $600 on a tv remote, but what can you do. Its Android. They know what's best.

Help needed: iPhone 4 software upgrade failed many times

Hello. I've bought an iPhone 4, which its operating system is 4.3, and was prompt by iTunes about this iPhone 4 software upgrade to iOS 4.3.5. I've downloaded the software and waiting for quite some time and after the dowloading has completed, the file will be processed. After processing, there is a popup saying that somehow the software upgrade failed and said something like make sure that your connection is correct etc. Do you have any idea on how to solve this issue?
Help me, please. Thank you very much.

This is asked and answered many times each day. The forum search bar is on the right side of this page.
Diasble your firewall/security software and try again.

Upgrade fails in the phase STARTSAP_TBUPG during the upgrade of CRM 4 to 5

Hello,
Upgrade failed with the below message in the upgrade phase STARTSAP_TBUPG during the upgrade of CRM 4.0 to CRM 5.0
Error Message:
SYSTEM START failed, code -1
             -1: 'startsap.exe' returned an error
             See file 'D:\usr\sap\put\log\R3up.ECO' for details.
R3up.ECO:
SAPup> Starting subprocess startsap.exe with id 5844 at 20080402142258
EXECUTING D:\usr\sap\put\exe\startsap.exe name=SID nr=00 SAPDIAHOST=Hostname
Environment: dbms_type=mss
Environment: dbs_mss_schema=cdu
STARTSAP failed
Details are written to D:\usr\sap\put\tmp\startSID.log
Process with ID 6276 terminated with status -1
startSID.log
running D:\usr\sap\put\exe\sapstart.exe name=SID nr=00 SAPDIAHOST=Hostname -wait
SAPSTART finished successfully on Host_SID_00, but at least one process doesn't run correctly:
     msg_server.exe, MessageServer, Running, 2008 04 02 14:22:58, 0:03:19
     disp+work.exe, Dispatcher, Running, Message Server connection ok, Dialog Queue time: 0.00 sec, 2008 04 02 14:22:58, 0:03:19
     igswd.exe, IGS Watchdog, Stopped, 2008 04 02 14:22:58, 0:00:00
D:\usr\sap\put\exe\sapstart.exe=>sapparam(1c): No Profile used.
It is trying to start the shadow instance and failing by ending all the work process
DEV_DISP:
trc file: "dev_disp", trc level: 1, release: "700"
sysno      01
sid        SID
systemid   560 (PC with Windows NT)
relno      7000
patchlevel 0
patchno    150
intno      20050900
make:      multithreaded, ASCII, optimized
pid        5348
Wed Apr 02 17:22:10 2008
kernel runs with dp version 234(ext=109) (@(#) DPLIB-INT-VERSION-234)
length of sys_adm_ext is 364 bytes
SWITCH TRC-HIDE on ***
***LOG Q00=> DpSapEnvInit, DPStart (01 5348) [dpxxdisp.c   1245]
     shared lib "dw_xml.dll" version 150 successfully loaded
     shared lib "dw_xtc.dll" version 150 successfully loaded
     shared lib "dw_stl.dll" version 150 successfully loaded
     shared lib "dw_gui.dll" version 150 successfully loaded
     shared lib "dw_mdm.dll" version 150 successfully loaded
rdisp/softcancel_sequence : -> 0,5,-1
Wed Apr 02 17:22:22 2008
WARNING => DpNetCheck: NiHostToAddr(www.doesnotexist0100.qqq.nxst) took 12 seconds
Wed Apr 02 17:22:40 2008
WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 18 seconds
***LOG GZZ=> 2 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 5373]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
DpIPCInit2: start server >HOSTNAME_SID_01                      <
DpShMCreate: sizeof(wp_adm)          22968     (1044)
DpShMCreate: sizeof(tm_adm)          3642120     (18120)
DpShMCreate: sizeof(wp_ca_adm)          18000     (60)
DpShMCreate: sizeof(appc_ca_adm)     6000     (60)
DpCommTableSize: max/headSize/ftSize/tableSize=500/8/528040/528048
DpShMCreate: sizeof(comm_adm)          528048     (1048)
DpSlockTableSize: max/headSize/ftSize/fiSize/tableSize=0/0/0/0/0
DpShMCreate: sizeof(slock_adm)          0     (96)
DpFileTableSize: max/headSize/ftSize/tableSize=0/0/0/0
DpShMCreate: sizeof(file_adm)          0     (72)
DpShMCreate: sizeof(vmc_adm)          0     (1296)
DpShMCreate: sizeof(wall_adm)          (22440/34344/56/100)
DpShMCreate: sizeof(gw_adm)     48
DpShMCreate: SHM_DP_ADM_KEY          (addr: 05560040, size: 4281040)
DpShMCreate: allocated sys_adm at 05560040
DpShMCreate: allocated wp_adm at 05561B30
DpShMCreate: allocated tm_adm_list at 055674E8
DpShMCreate: allocated tm_adm at 05567518
DpShMCreate: allocated wp_ca_adm at 058E0820
DpShMCreate: allocated appc_ca_adm at 058E4E70
DpShMCreate: allocated comm_adm at 058E65E0
DpShMCreate: system runs without slock table
DpShMCreate: system runs without file table
DpShMCreate: allocated vmc_adm_list at 05967490
DpShMCreate: allocated gw_adm at 059674D0
DpShMCreate: system runs without vmc_adm
DpShMCreate: allocated ca_info at 05967500
DpShMCreate: allocated wall_adm at 05967508
MBUF state OFF
DpCommInitTable: init table for 500 entries
ThTaskStatus: rdisp/reset_online_during_debug 0
EmInit: MmSetImplementation( 2 ).
MM global diagnostic options set: 0
<ES> client 0 initializing ....
<ES> InitFreeList
<ES> block size is 1024 kByte.
Using implementation view
<EsNT> Using memory model view.
<EsNT> Memory Reset disabled as NT default
<ES> 2039 blocks reserved for free list.
ES initialized.
WARNING => System running without ICM - check rdisp/start_icman [dpxxdisp.c   12553]
rdisp/http_min_wait_dia_wp : 1 -> 1
***LOG Q0K=> DpMsAttach, mscon ( HOSTNAME) [dpxxdisp.c   11867]
DpStartStopMsg: send start message (myname is >HOSTNAME_SID_01                      <)
DpStartStopMsg: start msg sent
CCMS: AlInitGlobals : alert/use_sema_lock = TRUE.
CCMS: Initalizing shared memory of size 40000000 for monitoring segment.
CCMS: start to initalize 3.X shared alert area (first segment).
DpMsgAdmin: Set release to 7000, patchlevel 0
MBUF state PREPARED
MBUF component UP
DpMBufHwIdSet: set Hardware-ID
***LOG Q1C=> DpMBufHwIdSet [dpxxmbuf.c   1050]
DpMsgAdmin: Set patchno for this platform to 150
Release check o.K.
Wed Apr 02 17:23:20 2008
my types changed after wp death/restart 0x1f --> 0x1e
my types changed after wp death/restart 0x1e --> 0x1c
my types changed after wp death/restart 0x1c --> 0x18
my types changed after wp death/restart 0x18 --> 0x10
my types changed after wp death/restart 0x10 --> 0x0
DP_FATAL_ERROR => DpWPCheck: no more work processes
DISPATCHER EMERGENCY SHUTDOWN ***
increase tracelevel of WPs
NiWait: sleep (10000ms) ...
NiISelect: timeout 10000ms
NiISelect: maximum fd=1477
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Apr 02 17:23:30 2008
NiISelect: TIMEOUT occured (10000ms)
dump system status
Workprocess Table (long)               Wed Apr 02 11:53:30 2008
========================
No Ty. Pid      Status Cause Start Err Sem CPU    Time Program          Cl User         Action                    Table
0 DIA     6916 Ended         no      1   0        0
1 DIA     7724 Ended         no      1   0        0
2 DIA     6044 Ended         no      1   0        0
3 DIA     4300 Ended         no      1   0        0
4 DIA     6992 Ended         no      1   0        0
5 DIA     2412 Ended         no      1   0        0
6 DIA      432 Ended         no      1   0        0
7 DIA     8168 Ended         no      1   0        0
8 DIA     5420 Ended         no      1   0        0
9 DIA     9712 Ended         no      1   0        0
10 UPD     4320 Ended         no      1   0        0
11 ENQ     3476 Ended         no      1   0        0
12 BTC     2676 Ended         no      1   0        0
13 BTC     6816 Ended         no      1   0        0
14 BTC     9636 Ended         no      1   0        0
15 BTC     8356 Ended         no      1   0        0
16 BTC     7004 Ended         no      1   0        0
17 BTC     7284 Ended         no      1   0        0
18 BTC    10048 Ended         no      1   0        0
19 BTC     4560 Ended         no      1   0        0
20 BTC     4196 Ended         no      1   0        0
21 SPO     4268 Ended         no      1   0        0
Dispatcher Queue Statistics               Wed Apr 02 11:53:30 2008
===========================
--------++++--
+
Typ
now
high
max
writes
reads
--------++++--
+
NOWP
0
1
2000
1
1
--------++++--
+
DIA
3
3
2000
3
0
--------++++--
+
UPD
0
0
2000
0
0
--------++++--
+
ENQ
0
0
2000
0
0
--------++++--
+
BTC
0
0
2000
0
0
--------++++--
+
SPO
0
0
2000
0
0
--------++++--
+
UP2
0
0
2000
0
0
--------++++--
+
max_rq_id          7
wake_evt_udp_now     0
wake events           total     3, udp     3 (100%), shm     0 ( 0%)
since last update     total     3, udp     3 (100%), shm     0 ( 0%)
Dump of tm_adm structure:               Wed Apr 02 11:53:30 2008
=========================
Term    uid man user    term   lastop mod wp ta   a/i (modes)
Workprocess Comm. Area Blocks               Wed Apr 02 11:53:30 2008
=============================
Slots: 300, Used: 1, Max: 0
--------++--
+
id
owner
pid
eyecatcher
--------++--
+
0
DISPATCHER
-1
WPCAAD000
NiWait: sleep (5000ms) ...
NiISelect: timeout 5000ms
NiISelect: maximum fd=1477
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Apr 02 17:23:35 2008
NiISelect: TIMEOUT occured (5000ms)
DpHalt: shutdown server >HOSTNAME_SID_01                      < (normal)
DpJ2eeDisableRestart
DpModState: buffer in state MBUF_PREPARED
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIModState: change state to SHUTDOWN
DpModState: change server state from STARTING to SHUTDOWN
Switch off Shared memory profiling
ShmProtect( 57, 3 )
ShmProtect(SHM_PROFILE, SHM_PROT_RW
ShmProtect( 57, 1 )
ShmProtect(SHM_PROFILE, SHM_PROT_RD
DpWakeUpWps: wake up all wp's
Stop work processes
Stop gateway
killing process (1860) (SOFT_KILL)
Terminate gui connections
wait for end of work processes
wait for end of gateway
[DpProcDied] Process lives (PID:1860 HANDLE:1448)
waiting for termination of gateway ...
NiWait: sleep (1000ms) ...
NiISelect: timeout 1000ms
NiISelect: maximum fd=1477
NiISelect: read-mask is NULL
NiISelect: write-mask is NULL
Wed Apr 02 17:23:36 2008
NiISelect: TIMEOUT occured (1000ms)
[DpProcDied] Process died (PID:1860 HANDLE:1448)
DpStartStopMsg: send stop message (myname is >HOSTNAME_SID_01                      <)
NiIMyHostName: hostname = 'HOSTNAME'
AdGetSelfIdentRecord: >                                                                           <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 4 (AD_STARTSTOP), ser 0, ex 0, errno 0
DpConvertRequest: net size = 189 bytes
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=562,pac=1,MESG_IO)
MsINiWrite: sent 562 bytes
send msg (len 110+452) to name                    -, type 4, key -
DpStartStopMsg: stop msg sent
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 received data (rcd=274,pac=1,MESG_IO)
NiBufIIn: NIBUF len=274
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 274 bytes
MSG received, len 110+164, flag 1, from MSG_SERVER          , typ 0, key -
DpHalt: received 164 bytes from message server
NiIRead: hdl 2 recv would block (errno=EAGAIN)
NiIRead: read for hdl 2 timed out (0ms)
DpHalt: no more messages from the message server
DpHalt: send keepalive to synchronize with the message server
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=114,pac=1,MESG_IO)
MsINiWrite: sent 114 bytes
send msg (len 110+4) to name           MSG_SERVER, type 0, key -
MsSndName: MS_NOOP ok
Send 4 bytes to MSG_SERVER
NiIRead: hdl 2 recv would block (errno=EAGAIN)
NiIPeek: peek successful for hdl 2 (r)
NiIRead: hdl 2 received data (rcd=114,pac=1,MESG_IO)
NiBufIIn: NIBUF len=114
NiBufIIn: packet complete for hdl 2
NiBufReceive starting
MsINiRead: received 114 bytes
MSG received, len 110+4, flag 3, from MSG_SERVER          , typ 0, key -
Received 4 bytes from MSG_SERVER
Received opcode MS_NOOP from msg_server, reply MSOP_OK
MsOpReceive: ok
MsSendKeepalive : keepalive sent to message server
NiIRead: hdl 2 recv would block (errno=EAGAIN)
Wed Apr 02 17:23:37 2008
NiIPeek: peek for hdl 2 timed out (r; 1000ms)
NiIRead: read for hdl 2 timed out (1000ms)
DpHalt: no more messages from the message server
DpHalt: sync with message server o.k.
detach from message server
***LOG Q0M=> DpMsDetach, ms_detach () [dpxxdisp.c   12213]
NiBufSend starting
NiIWrite: hdl 2 sent data (wrt=110,pac=1,MESG_IO)
MsINiWrite: sent 110 bytes
MsIDetach: send logout to msg_server
MsIDetach: call exit function
DpMsShutdownHook called
NiBufISelUpdate: new MODE -- (r-) for hdl 2 in set0
SiSelNSet: set events of sock 1356 to: ---
NiBufISelRemove: remove hdl 2 from set0
SiSelNRemove: removed sock 1356 (pos=2)
SiSelNRemove: removed sock 1356
NiSelIRemove: removed hdl 2
MBUF state OFF
AdGetSelfIdentRecord: >                                                                           <
AdCvtRecToExt: opcode 60 (AD_SELFIDENT), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
AdCvtRecToExt: opcode 40 (AD_MSBUF), ser 0, ex 0, errno 0
blks_in_queue/wp_ca_blk_no/wp_max_no = 1/300/22
LOCK WP ca_blk 1
make DISP owner of wp_ca_blk 1
DpRqPutIntoQueue: put request into queue (reqtype 1, prio LOW, rq_id 9)
MBUF component DOWN
NiICloseHandle: shutdown and close hdl 2 / sock 1356
NiBufIClose: clear extension for hdl 2
MsIDetach: detach MS-system
cleanup EM
EsCleanup ....
EmCleanup() -> 0
Es2Cleanup: Cleanup ES2
***LOG Q05=> DpHalt, DPStop ( 5348) [dpxxdisp.c   10461]
Good Bye .....
Please help me in resolving this issue
Thanks,
Vadi

Hi Suhas,
Have checked the hostname and it is correct.
I am getting the below output When i run r3trans -x
This is r3trans version 6.14 (release 700 - 04.03.08 - 16:43:00).
r3trans finished (0000).
I could see the below error message in dev_W21
ExecuteAndFlush return code: 0x80040e14 Stmt: [if user_name() != 'sid_shd' setuser 'sid_shd']
C sloledb.cpp [ExecuteAndFlush,line 6470]: Error/Message: (err 15157, sev 0), Setuser failed because of one of the following reasons: the database principal 'cdu_shd' does not exist, its corresponding server principal does not have server access, this type of database principal cannot be impersonated, or you do not have permission.
C Procname: [ExecuteAndFlush - no proc]
C setuser 'cdu_shd' failed -- connect terminated
C failed to establish conn. 0
Thanks,
Vadi

Kit Kat Restore Image - 4400US - NULL?

Dear HP,
Just curious as to why the Kit Kat Restore Image is now NULL, and that only the Jelly Bean Image is the only available option for download for the Slate 7 Extreme?
ZiCott
This question was solved.
View Solution.

Hello,
We are performing some updates to the Kit Kat image. Please stay tuned for additional information.
-Chris
I work for HP.
Support Forums are now on your mobile phone: http://m.hp.com/supportforum

SCSM 2010 to 2012 Management server upgrade failed

I upgrading my scsm 2010 to 2012 both Management and DW server.
So i have set up the secondary lab environment and do this.
The DW server has been upgraded successfully to 2012.
When i try to upgrade SCSM Management server, at the finalizing stage, i get this error as _RegisterExtensionsDeferred
Log as below.
2014-08-26T14:48:28.7717429+05:30   Always:   Trace Session Started
02:48:28:
02:48:28:Application Started
02:48:28:This is 64-bit application.
02:48:28:Product ID is NOT installed
02:48:28:Found ProductID:{A193A8C7-CBE7-4F3B-887F-6B03EE43A208}, ProductName:Microsoft System Center Service Manager SP1, Version:7.0.6555.128
02:48:28:Found SMServer components
02:48:28:Found SMConsole components
02:48:28:Setup is running from: c:\SCSM2012\amd64\Setup
02:48:28:Using local Analysis server as default instance
02:48:28:Using 'DWASDataBase' as default Analysis server database name
02:48:28:Using 'Default' as default Analysis server database file path
02:48:29:Current UI culture (en-US) is not supported. Trying Neutral culture.
02:48:29:Found c:\SCSM2012\amd64\Setup\en\SCSM_license.rtf.
02:48:29:Current UI culture (en-US) is not supported. Trying Neutral culture.
02:48:29:Found c:\SCSM2012\amd64\Setup\en\SCSM_EvalLicense.rtf.
02:48:29:Current UI culture (en-US) is not supported. Trying Neutral culture.
02:48:29:Found c:\SCSM2012\amd64\Setup\en\PrerequisiteInputFile.xml.
02:48:29:Found c:\SCSM2012\amd64\Setup\Server\SM.msi.
02:48:29:All vital setup files found.
02:48:29:Upgrading Service Manager 7.0.6555 with 7.5.1561
02:48:29:Checking dependencies for Server upgrade...
02:48:40:Managment server is registered with Datawarehouse 'TESTSER'
02:48:42:Datawarehouse is up-to-date
02:48:42:Getting Management Group information from TESTSER:ServiceManagerNew
02:48:42:[GetManagementGroupPropertiesFromDB]: Opened the DB connection using Data Source=TESTSER;Initial Catalog=ServiceManagerNew;Integrated Security=True;Persist Security Info=False.
02:48:42:[GetManagementGroupPropertiesFromDB]: Found Management Group information.
02:48:42:[GetManagementGroupPropertiesFromDB]: Found Primary SDK server:..net.
02:48:42:Validating SmAdminRoleGroup
02:48:43:Checking MU OptIn state
02:48:43:MU is not opted in
02:48:43:Start adding DataItems
02:48:43:System Center Service Manager Install
02:48:44:Final Install Tasks
02:48:44:Done adding DataItems
02:48:46:Getting Domain List
02:49:35:LoadPrerequisites: Start adding ComponentTitles
02:49:35:LoadPrerequisites: Start adding DataItems
02:49:35:Memory check
02:49:36:Microsoft SQL Server 2008 Analysis Management Objects
02:49:36:Memory check
02:49:36:Processor speed check
02:49:36:Processor speed check
02:49:36:Processor speed check
02:49:36:IIS check
02:49:36:ASP.NET check
02:49:36:Basic Authentication check
02:49:36:Windows Authentication check
02:49:36:Microsoft .NET Framework 4 check
02:49:36:Windows Service Pack check
02:49:36:Microsoft Report Viewer Redistributable check
02:49:36:PowerShell 2.0 check
02:49:36:SharePoint Server 2010 check
02:49:36:SharePoint Farm Administrator check
02:49:36:SharePoint Server 2010 configuration check
02:49:36:ADO.NET Data Services Update check
02:49:36:Microsoft SQL Server 2008 Native Client check
02:49:36:Language Pack for SharePoint Server 2010 or SharePoint Foundation 2010 - English check
02:49:36:LoadPrerequisites: Done adding prerequisites checks
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Memory check prereq.
02:49:36:CheckPrerequisites:        Logic Type:and   MemoryCheck-8gbWarn: 0
02:49:36:
02:49:36:CheckPrerequisites:    Memory check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Microsoft SQL Server 2008 Analysis Management Objects prereq.
02:49:36:Entered RequiredAMO
02:49:36:Trying alternate method of detection using Assembly.Load
02:49:36:CheckPrerequisites:        Logic Type:and   AMO-err: 0
02:49:36:
02:49:36:CheckPrerequisites:    Microsoft SQL Server 2008 Analysis Management Objects: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Processor speed check prereq.
02:49:36:CheckPrerequisites:        Logic Type:and   ProcessorSpeedCheck2.5MHz-Warn: 0
02:49:36:CheckPrerequisites:        Logic Type:and   ProcessorCoreCheck2Core-Warn: 0
02:49:36:
02:49:36:CheckPrerequisites:    Processor speed check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Windows Service Pack check prereq.
02:49:36:CheckPrerequisites:        Logic Type:and   Win2k8R2Sp1Check-Err: 0
02:49:36:CheckPrerequisites:
02:49:36:CheckPrerequisites:                ProductType was not a match. Looking for: LanmanNT Found: ServerNT
02:49:36:CheckPrerequisites:        Logic Type:or   Win2k8R2Sp1DCCheck-Err: 2
02:49:36:CheckPrerequisites:
02:49:36:CheckPrerequisites:                The value 6.1.7601.65536 was not within the range 6.2.0 to 9.9.9999.
02:49:36:CheckPrerequisites:        Logic Type:or   WinSrvrVNextCheck-Err: 2
02:49:36:CheckPrerequisites:
02:49:36:CheckPrerequisites:                ProductType was not a match. Looking for: LanmanNT Found: ServerNT
02:49:36:CheckPrerequisites:        Logic Type:or   WinSrvrVNextDCCheck-Err: 2
02:49:36:
02:49:36:CheckPrerequisites:    Windows Service Pack check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Microsoft Report Viewer Redistributable check prereq.
02:49:36:Entered RequiredReportViewer
02:49:36:CheckPrerequisites:        Logic Type:and   RptVwrCheck-err: 0
02:49:36:
02:49:36:CheckPrerequisites:    Microsoft Report Viewer Redistributable check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking PowerShell 2.0 check prereq.
02:49:36:CheckPrerequisites:        Logic Type:and   PowerShell2Check-err: 0
02:49:36:CheckPrerequisites:        Logic Type:or   PowerShell2Check32-err: 0
02:49:36:
02:49:36:CheckPrerequisites:    PowerShell 2.0 check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking ADO.NET Data Services Update check prereq.
02:49:36:Loading System.Data.Services.Client, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089
02:49:36:Found version 3.5.30729.5420
02:49:36:CheckPrerequisites:        Logic Type:and   ADODotNetDataServicesHotfix-err: 0
02:49:36:
02:49:36:CheckPrerequisites:    ADO.NET Data Services Update check: Passed
02:49:36:
02:49:36:**************************************************
02:49:36:
02:49:36:**************************************************
02:49:36:CheckPrerequisites: Checking Microsoft SQL Server 2008 Native Client check prereq.
02:49:36:CheckPrerequisites:        Logic Type:and   SQLNCLI10-err: 0
02:49:36:
02:49:36:CheckPrerequisites:    Microsoft SQL Server 2008 Native Client check: Passed
02:49:36:
02:49:36:**************************************************
02:49:37:CheckPrerequisites: Return Value 0
02:49:39:Doing Pre-Upgrade checks...
02:49:39:Validating database ServiceManagerNew on SQL Server TESTSER
02:49:39:Validating SQL Instance TESTSER
02:49:39:SQL Server: TESTSER
02:49:39:SQL Server version: 10.50.1600.1
02:49:39:Full text search installed: True
02:49:39:Checking if '\administrator' is Sysadmin Or (SecurityAdmin And DbCreator) on SQL Instance TESTSER
02:49:39:Stopping Service OMSDK on server
02:49:39:Starting Service OMSDK on server
02:49:41:Stopping Service OMCFG on server
02:49:44:Starting Service OMCFG on server
02:49:47:Validating Path C:\Program Files\Microsoft System Center\Service Manager 2010\
02:49:47:Checking for available free disck space
02:49:47:Checking directory write access
02:49:47:*** Pre-Upgrade checks passed ***
02:49:47:QuickFixEngineeringHandler: Unable to LoadQuickFixEngineeringFile.
02:49:47:SetProgressScreen: StartMinorStep.
02:49:47:statusUpdate: Resetting progress bar.
02:49:47:ProcessInstalls: Install Item System Center Service Manager Install has a Preprocessing delegate of SystemCenterServiceManagerPreinstallProcessor. Launching it now.
02:49:47:SetProgressScreen: Init MSI Install progress.
02:49:47:statusUpdate: Resetting progress bar.
02:49:47:LaunchMsi: Msi mutex is not in use.
02:49:47:LaunchMsi: MSI to launch is: c:\SCSM2012\amd64\Setup\Server\SM.msi.
02:49:47:LaunchMsi: Turning off the internal UI for c:\SCSM2012\amd64\Setup\Server\SM.msi.
02:49:47:LaunchMSI: Enable logging for the MSI at C:\Users\administrator.\AppData\Local\Temp\2\\SCSMInstall02.log.
02:49:47:LaunchMsi: MSI c:\SCSM2012\amd64\Setup\Server\SM.msi is not in silent mode. Setting the external UI.
02:49:47:LaunchMsi: Launching c:\SCSM2012\amd64\Setup\Server\SM.msi
02:49:52:statusUpdate: Resetting progress bar for MSI: MaxValue 58857
02:50:09:statusUpdate: Resetting progress bar for MSI: MaxValue 345710070
02:50:09:Install Progress - (ProcessComponents) Updating component registration
02:50:09:statusUpdate: Resetting progress bar for MSI: MaxValue 345710070
02:50:10:Install Progress - (StopServices) Stopping services
02:50:16:Install Progress - (_StopNamedServices_HealthService.80B659D9_F758_4E7D_B4FA_E53FC737DCC9) Stopping Health services
02:50:17:Install Progress - (RemoveODBC) Removing ODBC components
02:50:17:Install Progress - (RemoveFiles) Removing files
02:50:17:Install Progress - (CreateFolders) Creating folders
02:50:17:Install Progress - (InstallFiles) Copying new files
02:50:30:Install Progress - (_CreateDatabase) Creating Database
02:50:30:Install Progress - (_ExecuteSqlScripts) Configuring Database
02:52:07:Install Progress - (ExecuteSqlStrings) Executing SQL Strings
02:52:07:Install Progress - (CreateShortcuts) Creating shortcuts
02:52:07:Install Progress - (WriteRegistryValues) Writing system registry values
02:52:08:Install Progress - (_InstallServerPerfCounters.D2179E31_E456_401A_A820_CEBB135E3429) Installing Server Performance Counters
02:52:12:Install Progress - (WriteEnvironmentStrings) Updating environment strings
02:52:12:Install Progress - (_Rollback_UninstallBIDMOF.68918168_3885_4F75_BBF8_0CC84213F8D1) Rolling back BID MOF Installation
02:52:23:Install Progress - (GenerateScript) Generating script operations for action:
02:52:24:Install Progress - (_MPProcessorDeferred) Importing Management Packs
02:52:25:Install Progress - (_ExecuteSqlScripts) Configuring Database
02:52:26:Install Progress - (RegisterUser) Registering user
02:52:26:Install Progress - (RegisterProduct) Registering product
02:52:26:Install Progress - (PublishComponents) Publishing Qualified Components
02:52:26:Install Progress - (MsiPublishAssemblies) Publishing assembly information
02:52:26:Install Progress - (_ConfigureConfigService.D2179E31_E456_401A_A820_CEBB135E3429) Configure Config Service
02:52:26:Install Progress - (_CreateInstanceQualityRelationship) Creating Default Instances, Qualities And There Relationships
02:52:26:Install Progress - (PublishFeatures) Publishing product features
02:52:26:Install Progress - (_StartNamedServices_HealthService.80B659D9_F758_4E7D_B4FA_E53FC737DCC9) Restarting Health Service
02:52:26:Install Progress - (PublishProduct) Publishing product information
02:52:26:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
02:52:26:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
02:57:32:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
02:57:44:An error occurred while executing a custom action:_RegisterExtensionsDeferred
Upgrade failed after making permanent changes to this management server. A disaster recovery procedure will be necessary to rebuild this machine before attempting upgrade again. Consult the User Guide to determine which action to take next.
02:57:44:Install Progress - (Rollback) Rolling back action:
02:57:44:statusUpdate: Resetting progress bar for MSI: MaxValue 177276452
02:57:44:statusUpdate: Resetting progress bar for MSI: MaxValue 3
02:57:44:Install Progress - (Rollback) Rolling back action:
02:57:44:statusUpdate: Resetting progress bar for MSI: MaxValue 10525
02:58:43:MsiInstallProduct finished for msi c:\SCSM2012\amd64\Setup\Server\SM.msi.
02:58:43:LaunchMSI: Setting rollback to true
02:58:43:LaunchMSI: MSI c:\SCSM2012\amd64\Setup\Server\SM.msi returned error 1603:Fatal error during installation
02:58:43:ProcessInstalls: Install Item System Center Service Manager Install failed to install. We did not launch the post process delegate.
02:58:43:SetProgressScreen: FinishMinorStep.
regards Sundaresan.C

Jeremiah,
We ran into this as well. One of two options:
1.) Just run a repair on the SQL Server installation
2.) Repair the WMI settings on the SQL Server as descibed here:
http://social.technet.microsoft.com/Forums/en-US/systemcenterservicemanager/thread/2a91d03e-a685-495e-89ac-a591ec5871f6/
bb

CUCM 8.6.2 to 9.1.2 Upgrade fails

I am trying to complete an upgrade of CUCM 8.6.2 to 9.1.2 however the upgrade fails at the very end - I have attempted this 4 times in various different ways from using SFTP to local media I get the following error;
HWModel=7835I3
CPUCount=1
CPUType= Intel(R) Xeon(R) CPU E5504 @ 2.00GHz
CPUSpeed=2000
MEMSize=4096
BIOSVer=IBMCorp. -[D6E150CUS-1.11]- 02/08/2011
ObjectId=1.3.6.1.4.1.9.1.585
OSVersion=UCOS 5.0.0.0-2
SerialNumber= ********
VendorOID=1.3.6.1.4.1.2]|<LVL::Info>
05/17/2014 13:54:49 upgrade_install.sh|Cleaning up download...|<LVL::Info>
05/17/2014 13:54:49 upgrade_install.sh|Cleanup upgrade source area.|<LVL::Info>
05/17/2014 13:54:49 upgrade_install.sh|Ejecting DVD (/dev/sda1)|<LVL::Debug>
05/17/2014 13:54:51 upgrade_install.sh|Removing /common/download/9.1.2.10000-28>
05/17/2014 13:54:51 upgrade_install.sh|Started auditd...|<LVL::Info>
05/17/2014 13:54:52 upgrade_install.sh|Started setroubleshoot...|<LVL::Info>
05/17/2014 13:54:52 upgrade_install.sh|Changed selinux mode to enforcing|<LVL::>
05/17/2014 13:54:52 upgrade_install.sh|Cleaning up rpm_archive...|<LVL::Info>
05/17/2014 13:54:52 upgrade_install.sh|Removing /common/rpm-archive/9.1.2.10000>
05/17/2014 13:55:02 upgrade_install.sh|File:/usr/local/bin/base_scripts/upgrade>
05/17/2014 13:55:02 upgrade_install.sh|set_upgrade_result: set to 1|<LVL::Debug>
05/17/2014 13:55:02 upgrade_install.sh|is_upgrade_lock_available: Upgrade lock >
05/17/2014 13:55:02 upgrade_install.sh|is_upgrade_in_progress: Already locked b>
05/17/2014 13:55:02 upgrade_install.sh|release_upgrade_lock: Releasing lock (pi>
Installation of UCSInstall_UCOS_9.1.2.10000-28.sgn.iso failed
An unknown error occurred while accessing the upgrade file.
A system reboot is required when the upgrade process completes or is canceled. .
I have previously used this ISO for other clients without an issue and have checked the MD5 is correct
Has anyone else experienced this issue?
Thanks,
Richard

We have got this resolved, after raising a case with TAC they identified that we were hitting the following bug;
CSCub53409
The detail on the bug is very limited but in our case it was caused by an issue with the numbering plan, GBNB 1.1(21) - we upgraded to the latest version 1.1(29) and the upgrade has now completed.

Repository upgrade fails 11.1.0.7 db -10.2.0.5 GC patchset

Installing GridControl 10.2.0.5 on Windows 2003 Server SP2. Initial install successful of 10.2.0.2 using existing database 11.1.0.7. The database was created new to use for GC. Patchset no problems until Configuration Assitant step "Repository Upgrade" failed with errors:
rem Copyright (c) 1999, 2009, Oracle. All rights reserved.
oracle.sysman.emcp.oms.RepositoryPatchUpgrade -verbose
oracle.sysman.emcp.oms.OmsPatchUpgrade -configureOms
oracle.sysman.emcp.aggregates.ConfigPlugIn
oracle.sysman.emcp.oms.StartOMS -configureOms
oracle.sysman.emcp.oms.EMCLISetup
oracle.sysman.ccr.configCCR.ConfigCCRPlugIn
oracle.sysman.ccr.configCCR.ConfigRepeaterPlugIn
Tried to find cause of errors and cannot seem to understand why this step failed.
Considering uninstalling GC and Oracle 11g and reinstalling GC with "new database" option.
Anyone successful at installing GC 10.2.0.5 with an 11g database?
Thank you,
Curt Swartzlander
DBA

pasinc wrote:
Can anyone help me figure out why the domU is just hanging/blocked?It's not hanging (blocked just means it doesn't need the CPU) -- it's just switched into a graphic mode that the console view can't display. You can either VNC into the guest, or change the kernel boot parameters by removing rhgb quiet and replacing them with console=xvc0 -- this should allow you to see the full boot process and answer the first-boot interview questions without using VNC.
You can get the VNC details by running: virsh dumpxml <domain ID> and you can get the domain ID from the xm list output.

Kit Kat Upgrade Failed

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