KM in erp pre-stage

Question

Hi
i am a student and my master thesis is about enhancing the erp implementation process by using knowledge management tools before the erp implementation process starts.
but i cannot find relevant resource about type of requisite information and knowledge of the company that should be extracted.
i am looking forward to your help

Answer 1

Building Power Through Knowledge Organization
The amount of information in organizations is increasing
exponentially, and much of it is unstructured u2013 documents on
department file servers, Web pages on subsidiary Web servers,
e-mail, groupware, and slide presentations, to name just a few
examples. These unstructured and often unmanaged resources
contain mission-critical knowledge that companies need to maximize
business advantage. The challenge is to transform that
information into organizational knowledge u2013 to bring it into the
context of critical business processes.
The knowledge management capabilities of the SAP NetWeaveru2122
platform address this important challenge by structuring and
classifying the entire spectrum of unstructured content, making
it accessible to users and available for improving decision making.
The SAP® Enterprise Portal (SAP EP) component of SAP NetWeaver
delivers these knowledge management capabilities. SAP EP
provides you with a configurable set of connectors, repositories,
and services, including a full-featured search engine that makes
all unstructured information accessible to users. Moreover, integration
of such features with other capabilities of SAP NetWeaver
creates a role-driven network of information, collaboration,
analytics, and alert options across your organization.
Creating Strategic Resources
from Unstructured Information
The knowledge management capabilities of SAP NetWeaver
help you manage all facets of unstructured information u2013 from
collaborative authoring and publishing to advanced search and
navigation features u2013 with extraordinary ease and efficiency.
As the world becomes more
data driven, information is
coming at you from all directions.
How can you leverage that information
into usable knowledge?
How can you integrate that
information, give it structure,
increase search capabilities,
and provide access to rolerelevant
data? With the SAP
NetWeaveru2122 platform, you can
turn distributed, unstructured
information into organizational
knowledge, and make that
knowledge accessible and
collaborative enterprise-wide.
KNOWLEDGE
MANAGEMENT WITH
SAP NetWeaveru2122
SAP NetWeaver Brief
These capabilities include:
u2022 Functions for effectively creating and working with information
in documents
u2022 A powerful search and classification engine
u2022 Adaptability through an open set of extensions
u2022 Role-based access and full integration with the SAP NetWeaver
integration and application platform
Because users naturally store information in a variety of locations,
all these u201Cplacesu201D or u201Cdocument repositoriesu201D should be combined
within one u201Cvirtual view.u201D The knowledge management capabilities
of SAP NetWeaver provide this virtual view, which ensures the
accessibility of all documents to all authorized users and provides
critical information services.
Effectively Creating and Working
with Information in Documents
The knowledge management capabilities of SAP NetWeaver
support the entire document life cycle. Standard user interfaces
provide all the basic functions required for working with documents
u2013 authoring, publishing, classifying, versioning, publishing
workflows, and more. Automatic classification services sort documents
into the appropriate channels, and subscription mechanisms
push the new content to target audiences. To complete the cycle,
readers can provide feedback to authors and use the rating function.
Template-based authoring and publishing using multiple
channels make life easy for occasional authors, while administrators
can utilize an extensive framework for detailed configurations
and additions to the system.
With these and other features, the knowledge management
capabilities of SAP NetWeaver provide an out-of-the-box solution.
The extensible design supports the addition of a vast collection of
features to meet your specific business needs.
Interaction of SAP NetWeaver knowledge management (left) with business
processes (right)
Providing Powerful Search
and Classification Functions
What good is information if users canu2019t find it? To resolve this fundamental
issue, the knowledge management capabilities of SAP
NetWeaver come with a search and classification engine.
This fully equipped and integrated engine provides knowledge
workers with tremendous power and flexibility for finding what
they need, when they need it. With the search and classification
engine, users can do the following:
u2022 Search across multiple content repositories and discover
related documents anywhere in the system
u2022 Retrieve originals or highlighted HTML versions of nearly
200 file formats
u2022 Navigate through logical hierarchies u2013 commonly known as
taxonomies u2013 populated by automatic classification
ROLE-BASED ACCESS AND ADDITIONAL INFORMATION
INTEGRATION IN SAP® ENTERPRISE PORTAL
Supporting the
information cycle
USER
Office documents, presentations,
and PDFs in existing content
management solutions, on file
servers, on the Web, etc.
BI reports, CRM data, user data,
master data, etc.
Business Applications
Supporting
structured business
processes
Abstraction and integration of
unstructured information types
and sources
KM
Database
File
Server
3rd
Party Database Database Database
MULTIPLE LEVELS OF INFORMATION EXCHANGE
u2022 Associate information in documents with individuals and identify
content experts
u2022 Use fuzzy and linguistic search methods in nearly 30 languages
u2022 Benefit from dynamically ranked search results and document
summarization
Because knowledge management is a tightly integrated capability
of SAP NetWeaver, searching is not restricted to unstructured
information and can be extended to structured business content.
These search and classification mechanisms have already been
applied to other SAP solutions and will continue to be extended to
provide powerful search functions across a wide range of critical
business information.
Enabling Adaptability Through Open Extensions
There is an important principle for encouraging people to share
and reuse their knowledge actively: bring the knowledge to the
people rather than forcing them to go looking for the knowledge
they need. In other words, it makes sense to embed and adapt the
knowledge management approach in existing business processes,
user behavior, and system landscapes. Otherwise, you might end
up with isolated solutions that lack relevance and impact. The
knowledge management capabilities of SAP NetWeaver are built to
allow them to be adapted to the needs of your business and its
ever-growing set of processes. The knowledge management capabilities
of SAP NetWeaver enable you to:
u2022 Integrate existing information repositories through
preconfigured connectors to your existing information
repositories u2013 In addition to connectors available from SAP,
SAP partners provide connectors for their own repositories.
And SAP customers can build their own custom connectors
that are tailored to specific requirements.
u2022 Flexibly configure the user interface u2013 User interfaces for information
sharing need to be highly interactive; however, they
also need to reflect corporate design standards and unique user
requirements. For this reason, the knowledge management capabilities
of SAP NetWeaver provide a highly flexible user interface
that can be used out of the box, adapted to your needs by
configuration, or extended by Java coding.
u2022 Add new functions and services u2013 Your business may need additional
or slightly modified functions. Therefore, in addition to
repository and user interface adaptation, interfaces can be used to
modify existing functions or to create completely new functions
based on existing knowledge management services. Other SAP
solutions are already leveraging this capability to enhance their
applications with powerful knowledge management capabilities.
All of these enhancements can be accomplished either through
simple Web-based configuration or through integration into the
standard development infrastructure of SAP NetWeaver. The welldocumented
and released programming interfaces provided by
SAP ensure that extensions will still run smoothly after an upgrade.
Relying on SAP NetWeaver
for Role-Based Access and Integration
Typically, your users have the greatest need for well-managed
knowledge within the context of their current business tasks,
processes, or roles. Thus, knowledge management capabilities
must be embedded in the immediate vicinity of your core business
applications. Knowledge management, as a central component of
SAP NetWeaver and SAP EP, creates this context. As demonstrated
by the following examples, you can rely on the integration for
central user management, the proven portal role concept, and the
applications powered by SAP NetWeaver:
u2022 The SAP Business Intelligence (SAP BI) component of SAP
NetWeaver makes information accessible by broadcasting
reports into portal components that expose knowledge
management interfaces u2013 making these reports available in an
integrated view along with information from other sources that
are relevant for business analysis.
u2022 Because teamwork between users is one of the key factors in
successfully managing knowledge in organizations, the knowledge
management capabilities of SAP NetWeaver are tightly
linked with collaborative tools. Whenever users work together
on documents in a collaboration room, knowledge management
is involved u2013 and even here, applications within or on
top of SAP NetWeaver can be involved to enhance knowledge
management and collaboration within a business context.
Managing Knowledge for Competitive Advantage
Organizations can use the knowledge management capabilities of
SAP NetWeaver to boost efficiency and overall business velocity by
enhancing the quality of relationships, thereby driving everyone
to maximize value across the entire enterprise with unprecedented
speed. In a world in which the time between identifying a problem
and finding its solution can spell success or failure, the knowledge
management capabilities of SAP NetWeaver bring the correct information
to the right people, thus increasing productivity and
creating a smarter enterprise.
To learn more, please visit:
www.sap.com/netweaver
www.sdn.sap.com
www.iviewstudio.com
Powered by SAP NetWeaver
SAP knowledge management capabilities are powered by the
SAP NetWeaver platform, the open integration and application
platform that enables change. SAP NetWeaver helps companies
align IT with their business. It allows companies to obtain more
business value from existing IT investments and to deploy a
services-oriented architecture. SAP NetWeaver reduces total
cost of ownership (TCO) and complexity across the entire
IT landscape.
SAP NetWeaver powers mySAPu2122 Business Suite, SAP xAppsu2122 packaged
composite applications, and partner solutions. It provides
the best way to integrate all systems running SAP or non-SAP
software. SAP NetWeaver unifies integration technologies into a
single platform and is preintegrated with business applications,
reducing the need for custom integration.
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