Knocking sound in J4680 All-In-One

My J4680 Officejet All-In-One is making a loud knocking sound when it powers on. It does it for about 1 minute then stops. It seems to be working ok, but the noise is very annoying & I know it is not supposed to make that noise. Any suggestions. 

jimkje,
It sounds like the encoder strip is missing/damaged/dirty. Open the ink access door and check for a clear plastic strip that runs parallel to the ink carriage (it tells the print head where it is located). If it is missing/damaged you may require servicing. If it is dirty try cleaning the encoder strip GENTLY with a soft cloth or q-tips. Be extremely careful not to damage the strip.
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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