Known issues with the Adobe CreatePDF Printer

Hi, everyone.
Hopefully if you're a subscriber to the CreatePDF service, you've discovered an incredible feature called the Adobe CreatePDF Printer. It allows you to convert ANY printable file type to PDF. You can learn more about it here. Instructions on how to set up the printer are here. It's available on Windows only.
However, I did want to highlight that there are a couple of known issues with the CreatePDF Printer which we have work-arounds for.
If you're having issues installing the CreatePDF Printer, please read this article: http://kb2.adobe.com/cps/904/cpsid_90492.html
If you've installed the CreatePDF Printer but the printer is not working (on Windows 7 SP1), please read this article: http://kb2.adobe.com/cps/901/cpsid_90130.html
Finally, if your CreatePDF Printer is appearing as "offline" in your printer list, please try this work-around: http://forums.adobe.com/message/4183649#4183649
If you encounter any additional issues with the CreatePDF Printer, please don't hesitate to let us know via this forum.
Thanks, and happy PDF-ing.
Dave, Adobe

Vertically installed super slim DVD drives are not as reliable as a plain desktop burner. I've had one fail in two of three iMacs and have always had an external which I use most of the time. Other than that, the brand new iMacs do not have a Super Drive, so if that is what you are inquiring about, the point is moot. You need to buy an external anyway. As far as speed, I have never used a burner at high speed - unless you have a professional model, you can easily get burn errors when burning at a fast speed; sometimes consumer models do well burning with high speeds , other times not.

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Known issues with the Super Drive on an iMac 2.7 Ghz

Are there any known issues with the Super Drive on an iMac 2.7 that would result in speed issues and a grinding sound?

Vertically installed super slim DVD drives are not as reliable as a plain desktop burner. I've had one fail in two of three iMacs and have always had an external which I use most of the time. Other than that, the brand new iMacs do not have a Super Drive, so if that is what you are inquiring about, the point is moot. You need to buy an external anyway. As far as speed, I have never used a burner at high speed - unless you have a professional model, you can easily get burn errors when burning at a fast speed; sometimes consumer models do well burning with high speeds , other times not.

Are there any known issue with the HP 3005pr USB 3 replicator ?

Hi,
I recently ordered an HP laptop Pavilion dv6t-7000 with Intel i7 and nVidia video. While the unit isn't due to arrve for about 2 weeks, I'm looking for a docking station/port replicator.
Are there any known issues with the HP 3005pr USB 3 replicator ? Does it fully support Win7 64 bit? I am also considering the Targa U3 unit, but I'd prefer HP if I can be assured that it works.
I'd like to be able to leave the laptop closed when at my desk so I can use an external keyboard, mouse, and monitor.
Does HP make this device or does a 3rd party make it for them?
I've read so many stories on various forums regarding these things.
Any suggestions from HP or others? I need to order something soon, but I don't want head aches when it arrives.
thanks,
Steve

This HP USB 3.0 Port Replicator fully supports with Windows 7 64-bit, if that is the one that you are talking about.
-------------How do I give Kudos? | How do I mark a post as Solved? --------------------------------------------------------

Are there any known issues with the latest update to iTunes on Windows 7 maxing out the processor and nearly bringing the system to a hault.

Has anyone experienced an issue with the latest update to iTunes (11.2.0.115) for Windows where iTunes pegs out the processor at 97%, 98%, and holds there for maybe 15 minutes before dropping to 50%. During that time, the system is basically useless. You just have to ride it out. I'm running Windows 7 Home Premium.

Hi OnceBeforeIDie,
Welcome to Apple Support Communities!
Take a look at the article below, it has some some tips that will resolve a performance issues like the one you described.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
-Jason

TS3048 are there any known issues with the magic mouse? i believe mine is buggy and has been crashing Logic

mac pro quad core 2.8Ghz Lion 10.7.4 12 GB ram
magic mouse behaves very erratically; seems buggy and tracks slow. will crash Logic when rubber-banding or moving events in piano roll edit windeo. very frustrating. have not been able to duplicate this crash using my old wired mouse (from my G4)
someone at a Mac store suggested i may have a"bad" mouse... what gives? any help would be appreciated. i will be happy to replace the mouse if that is the issue...robert

Hello,
In answer to your question, I have not heard of any "known problems."
The device may, indeed, be faulty. Try resetting the PRAM and SMC before you buy a new one.
Barry

Has anyone else had an issue with the "Adobe Software License Agreement" box coming up on their screen every time you try to use a product?

This is what comes up every time I use a Creative Cloud product. When I click on "Accept" nothing happens so I end up having to just click "Quit".

Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Does anyone have an issue with the adobe files jumping around?

I recently purchased a new Mac Pro running Mountain Lion and installed the latest CS6 upgrade. I've been working with with for a few weeks and notice that while I'm in adobe files (mostely InDesign) the pages will jump around or scroll without prompted. If I zoom in to a specific image on a page, it will jump to a different page in the document. I've noticed it with Acrobat also. Not so much with Photoshop, Dreamweaver or Illustrator. Has anyone else experienced the same? Any advice?
I'm not sure if it's truly adobe related, my magic mouse or the new OS?

This seems to be a generic problem not only with InDesign but with many of the Creative Suite/Creative Cloud apps, namely the ones with large pasteboards surrounding the working area. I would very much like Adobe to implement a preference opportunity to disable Magic Mouse finger scrolling locally in these apps. IMHO, moving the pasteboard around is best done with space+click.
It would be great if there were some kind of product enhancement tip link on Adobe's website, but I haven't found any.

I still am having issues with the Adobe Flash Plugin

Hi! I noticed since about 2 or 3 days ago that everytime I run a web page it is warning me about Adobe Flash Player Plugin failed... I tried all possible things, but still I'm having that same issue.
I tried to install back the plugin, but even so still doesn't work.
Every tine that it happens I send a error report, jbut it looks that they are not taking it seriously...
I don't know what else to do.
Any ideas?
If so send me an email.
Thank you,
Matilde

Hi Matilde,
What operating system, browser and Flash Player version are you using? Can you give us any example URLs that cause this to occur?
Thanks,
Chris

Are there any known issues with the Sony DCR-SR65?

Has anyone had any experience with this camera? My school is looking to buy one so I can record classes & school events. I am just trying to make sure it is recognised by the computer and that there are no major problems with it.
Also, it seems that it only has USB (no firewire). Does anyone see this as an issue?
Does anyone have a better recommendation for a video camera than the above?
I have a late 2007 iMac with both iMovie 08 and 06.
With thanks
Mike.

I would disagree with Bengt's advice to this extent.
You don't need firewire for the modern high definition cameras that are on the Apple Supported List.
http://support.apple.com/kb/HT1014
Most of these cameras require USB and do not even have firewire.
However, avoid USB-only cameras for standard definition or DV formats (especially if they are not on the supported list.)
Also, just about any miniDV/Firewire camera will work. You don't have to worry whether or not they are on the list.

Are there any known issues with the epub plugin causing firefox to revert search engine back to yahoo and then disabling the ability to change search settings?

My wife recently added a plugin, epub reader. Upon starting up Firefox the next day she noticed that the default search engine was changed back to Yahoo after we previously fixed this. Furthermore the ability to change search settings was grayed out. After epub reader was removed the problem was solved. I am surprised that I am unable to find anything written to this end about epub reader. Is this a tool promoted and distributed by Yahoo?
Incidentally, how much would each user need to contribute to get mozilla away from Yahoo? Yahoo is, in my opinion, little more than an advertising vehicle, and not a real search engine.

I went to Costco today and asked long known VZW Kiosk rep re what phone would he recommend...DX, DI or Fascinate.
Not to my surprise, I was told that DX is the best of those three. Given the fact that all three is the same price $199, it indicates that is has nothing to do with price.
When I acquired him about how Fascinate sales going, rep told me that since that phone went for sale this Thursday, local Costco only sold 10 Fascinate but that not all...7 of them were returned back to Costco by Saturday. That is a 70% return rate which seems to be way too high for the high level smartphone.
At the same time, local Costo VZW kiosk can't keep up with demand of the DX, they are being sold out as soon as they are getting them. I am not advertising for DX here as I am myself briefly owned DX as soon as it was released and its problem with reboot forced me to return it as I didn't want to deal with replacement as I had bad experience in the past two years with VZW replacing my phones every two to three month with replacement phone being worse then the one that is being replaced.
There is no such a thing as a perfect smartphone (sorry to all iPhone fans) but VZW should take a special "achievement" award for screwing up such a wonderful phone as Galaxy S.
I can only hope that either DX with 2.2 will be better than the one with 2.1 or I will wait for what is coming up with HTC in November.

Is there a known issue with the apple app store update page for th ipad?

Is anyone else getting the ipad app store update page problems?
When i go to that page on my ipad i get an error " cannot connect to itunes store " but im allowed to still browse the store. Just cant update my items through he update page..... I do have full bars on my wifi :)

I'm not sure that either of these will work, but you can give them a try.
Sign out of your account, restart the iPad and then sign in again.
Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>Store>Sign in and then try to update again.
You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your app preferences and device settings again.
Here is the Apple help article for more advanced iTunes Store troubleshooting steps. You might want to look at this.
http://support.apple.com/kb/TS3297
I don't think that this will be the issue - but it can't hurt to look and make sure.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first.

Are there known issues with graphics cards?

I have an Intel Core i7 2.66 GHz with 8GB of RAM and a graphics card with
Intel HD Graphics
Type:    GPU
Bus:    Built-In
VRAM (Total):    288 MB
Vendor:    Intel (0x8086)
Device ID:    0x0046
Revision ID:    0x0018
gMux Version:    1.9.21
My screen occassionaly gets completely scrambled, where I move the trackpad and windows and other things will ghosted items will materialize in the background, though I am unable to click on anything or do anything, so I have to cut the power. This happens when I only have 1 or maybe 2 programs open.
Are there any known issues with the graphics cards on these Macbook Pros? Anyone know what might be causing it?
Thanks.

Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it!   It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I can not print an PDF using the Adobe PDF-Printer with Acrobat DC

Hi all,
i installed the Trial of Acrobat DC but it dont let me use the Adobe PDF-Printer well, because i cannot print from any third-party-application using Adobe PDF.
I tryed to print from within Word, Editor and Browser and selected the Adobe PDF-Printer as target, but at 75% both, the Application from which i print and the PDF-Creating-Wizzard are freezing (for hours) and i need to kill the procesed. No PDF-File is created. Same Problem with trying to print a Testfile from within the Windows-Printer-Dialogs.
Only Adobe DC cause this issue, if i use freeware like Bullzip PDF the files get created successfully, so i assume its not a generally problem with PDF on my system.
What could be the problem? (pls dont say its because of the trial, a trail should allow to test all features and Why should i buy a programm if it cannot do what a freeware can do?)

Hey Daniel,
Have you tried repair Adobe Acrobat DC?
If no, then please repair the installation under Help menu.
This could also happen due to an Adobe Acrobat DC installation file corruption. To resolve this issue :-
Uninstall Adobe Acrobat DC using the Acrobat cleaner utility.
Restart your computer.
Re-install Acrobat Acrobat DC Download Adobe Acrobat free trial | Acrobat Pro DC.
Let me know if the issue persist.
Regards,
Aadesh

Are there any known issues with Adobe Edge Animate and Yosemite? Experiencing performance issues since upgrading OS

Are there any known issues with Adobe Edge Animate and Yosemite? Experiencing performance issues since upgrading OS. Animation I was working on that had been performing in browser fine suddenly stopped working, and was not related to any action I had done at that point. Also was working in it today and program stopped responding to key board short cut commands.

I am having a whole slew of odd interface problems with a fresh 2014.1.1 on a fresh macbook pro with latest Yosemite. Program locks up, cursor selections don't show, things disappear. I have a mac mini also and the program runs fine on it. Is there possibly something related to the solid state hard drive in new macs?

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro ins

I am having an issue with my adobe acrobat 9 pro. Every time I try to open a pdf from someone it opens it up with my free adobe reader rather than the Acrobat 9 pro so then I don't have all of the functions of 9 pro. How do I get it to open with 9 pro instead of the free reader?

It may depend on the plugin that is loaded into your browser. However, right click on a PDF and select the Open With option and go to the default button to select Acrobat as the default. That might do it.

Known issues with the Adobe CreatePDF Printer

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