Kobo ereader does not appear as connected device

I want to copy ebooks from ADE on my Laptop to a kobo glo but the kobo is not listed as a device when activating ADE after connecting kobo to laptop?

I would start here:
http://support.apple.com/kb/TS1495
(iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows)

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    DId it successfully connect to this computer before?
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    or
    V
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    Here:
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