Kodak Ultima photo paper...HELP !!!

Hi,
I m looking to solve this issue;I m trying to find a perfect setting to print photos using "Iphoto 6" with a "Canon i860" and this new Kodak paper "UPP-4-A" or "Kodak Ultima photo paper"...All im getting for now are green pictures.
Thanks in advance.
Imac Mac OS X (10.3.9) 1.25GHz PowerPC G4 256 MBSDRAM
Imac Mac OS X (10.3.9) 1.25GHz PowerPC G4 256 MBSDRAM

Do you have the paper type set to "Automatic"? If so specifying the paper type as some appropriate photo paper and see it that resolves the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

C4400 only prints 1/3 of a photo on 4 X 6 photo paper. Filled out printer setup perfectly! Help!

C4400 only prints 1/3 of a photo on 4 X 6 photo paper. Filled out printer setup perfectly! Help!

Fritzk,
Some other useful info would be connection method to the printer and the application we are printing from, as well as if other printing (docs etc) work or not. But in the mean time lets also go through some of the basics together. Lets make sure the printer is set properly for photos using printing preferences:
-Click the start button and then select devices and printers.
-Right click your printer and select printing preferences.
-In the new window that appears on the left you will see printing shortcuts. There will be one marked as photo or some variation - select that. To the right ensure that the size is set to 4x6.
-Click ok to close the window and save the changes.
Try the print again. If it does not resolve anything lets move on to making sure we have no software tripping us up. Try downloading and running the print and scan doctor located here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en - It can fix a lot on its own and if not give us a better idea of what is going on. Let us know the results.
If all the software components check out use this article as it handles partial prints under unique circumstances: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01892627&cc=us&dlc=en&lc=en
Give the steps listed under windows a try and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

New MX922 Photo Quality is Poor. Have tried different photo paper nothing helps.

My new MX922 photo quality is terrible. Have tried different photo paper stock same results.
Have tried several photos checking my setting for the best quality print. My Pixma 640 prints photos just fine. Trying to sell it but, may have too hold onto it if I can't get this resolved.
Prints documents just fine.
Any help appreciated.

Hi desmith1944,
First, please make sure that the installed ink tanks are correct and full of ink. The correct order is:
CLI-251M magenta
CLI-251BK black
CLI-251Y yellow
PGI-250BK black
CLI-251C cyan
Next, please print the nozzle check pattern to determine whether the ink is ejecting properly from the print head. To do this, please follow these steps:
1. Make sure that the machine is turned on.
2. Load a sheet of A4 or Letter-sized plain paper in the Auto Sheet Feeder or the Cassette.
3. Open the Paper Output Tray and then open the Output Tray Extension.
4. To print the nozzle check pattern:
     4-1. Press the MENU button.
     4-2. Press the Setup button.
     4-3. Select Maintenance, then press the OK button. The Maintenance screen is displayed.
     4-4. Select Print nozzle check pattern and then press the OK button. The pattern print confirmation screen is displayed.
     4-5. Select Yes and then press the OK button.
The nozzle check pattern is printed and the pattern confirmation screens are displayed alternately. Please compare your printout to the example that has been attached to this message.
If they differ, perform a few cleanings. Please perform the following steps to perform a Cleaning:
1. Press the MENU button.
2. Press the Setup button.
3. Select Maintenance then press the OK button.
4. Select Cleaning and press OK.
5. Press OK to select Yes.
The cleaning will be performed. After 2 or 3 cleanings, print another test page.
Does the test page print correctly?
If it does, please attempt to print your photo using Easy-PhotoPrint EX.
If it does not, it is recommended that you contact us for further assistance. Please use the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

Colors on glossy photo paper is splotchy. any help would be appreciated. Jan

mx892 -- colors on glossy photo paper is splotchy. any help would be appreciated. Jan

I' my ust grasping at ideas to try and help. Is it possible that the paper is being loaded upside down? I know you said you've used this paper and printer before, (and I am not familiar with that paper) but Canon papers I have used display that behavior if they are loaded upside down. Do you have other paper you can try to see if it works OK on that paper?
I saw above you were looking for updates. If you didn't change your computer operating system you shouldn't need an update, but just in case where were you getting confused?

Can't print on photo paper

Please help before I jump off my roof!!!! Hi, I have just purchased a new HP Envy 5530 specifically to print photos. The guy in the store also sold me a pack of Kodak A4 premium photo paper and said it would work fine. When I try and print pictures in any size 4x6 or 5x7 it either just prints a black smear or just a inch or so on the edge of the paper. The strange thing is that if I do the same thing but with normall (not photo) paper it works fine and prints it in the size I want!!!!!! What am I doing wrong. Do I need special paper or something, this is driving me crazy. Please help. DC6

See this topic. Although for a different HP printer it may have something in it that will help: http://discussions.apple.com/thread.jspa?threadID=1374604&tstart=0
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. It's compatible with iPhoto 08 libraries and Leopard. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.

C5180 won't print on 4" x 6" photo paper

I can no longer print on 4 x 6 photo paper from my C5180 (purchased 2007). The only paper choices on the drop down are "letter" and "A4". This happened after my files and software were put onto a new computter. I just reinstalled the C5180 driver from the HP website, but I still can't get back the photo-paper sizes or options. My photos are in Kodak EasyShare and also outside Kodak, as basic "lloose" .JPGS. Any ideas? Thanks.

Hello Newtonian,
GO to control panel and printers (depends on which os you have on how) rightclick the icon of your printer and select printing preferances. Go to the features tab and with paper size select more, here you normally can select the correct size. If note use custom to make your own size.
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Although I work for HP my posts and replies are my own
Please mark the post that solves your problem as "Accepted Solution"

HP Live Photo FAQ, Help, and Support

HP LIVE PHOTO
HP Live Photo app - available on iOS and Android devices
Make your photos come to life with HP Live Photo! HP Live Photo is a free, fun, and easy app for iOS and Android that lets you share your experiences with friends and family by creating photos that launch short personal videos on a smartphone or tablet.
Share your Live Photos with friends and family by printing, ordering prints from Snapfish (US only), and via Facebook or email.
For more information on HP Live Photo you can:
1. Watch this short video
2. visit the HP Live Photo app page.
To install the app:
iOS: App Store link Look in the Apple App Store for HP Live Photo.  Available in English only at this time.    Supports iOS 6.0 and above.
The app is designed for the iPhone, and can be run on the iPad2 and above and iPad Mini in 2X mode, and on the iPod Touch 5th generation.   If you want to install the app on your iPad2 or above, do not filter for apps that are designed for the iPad in the app store.
Android: Google Play Store link. Available in English only at this time. Supported at this time only on the following devices:
HTC One
HTC OneX
Nexus 4
Samsung Galaxy S2
Samsung Galaxy S3
Samsung Galazy S3 Mini
Samsung Galaxy S4
Samsung Galazy S4 Mini
Samsung Galaxy Nexus
Samsung Galaxy NoteII
Sony Experia Z
You'll find the following Help and Support information below:
FAQ - Frequently Asked Questions
Help Printing Live Photos
Troubleshooting Help for Creating, Sharing, and Viewing Live Photos
How to get more Support
FAQ
Can I see an example of what the app does?
Yes. Watch this short video, and the HP Live Photo also app includes a video and an example Live Photo you can print and view from the Live Photo app. Go to Settings and scroll down to the Tools section and select “Print a Sample” to print the sample Live Photo and then view it with the app.
If I have a question about my Snapfish Live Photo order, who should I talk to? (US only)
When you place a Snapfish order from the Live Photo app, you will receive an order confirmation from Snapfish to your email address. Review that email to confirm your order and contact Snapfish if your order appears to be late or does not arrive, or you have questions about the quantities you receive after your order arrives. Check your spam folder if you don't see the Snapfish order confirmation email in your inbox. If you need assistance from Snapfish and cannot find your confirmation email, here is the US Snapfish Help and Support page.
What iOS devices support Live Photo?
The iPhone, iPad2 and later, and iPad Mini, and iPod Touch 5th generation on iOS 6.0 and above. The app runs in 2X mode on iPad devices. Currently, HP Live Photo is supported in the US in English only.
Do I need an iOS or Android device to both create and view Live Photos?
Yes. Currently Live Photos may only be created and viewed on iOS or Android devices at this time.
Can I use any video in Live Photo?
You may use any video recorded on your mobile device using the video function, up to 45 seconds in length. If the video is longer than 45s, the HP Live Photo app will allow you to select a 45 second or less segment from the video.
Where are the Live Photo videos saved when I create a Live Photo?
The videos for your Live Photos are saved over the internet to the cloud. The original video on your device is not affected or modified in any way. HP Live Photo is not a video backup solution, so be sure to save images and videos using your own storage solutions. The live photo videos are not saved to your Facebook account.
When I share a Live Photo via email or Facebook is the video included in the email or post?
No. Only the Live Photo is included in the email or Facebook post. The video is only accessed from the cloud when the HP Live Photo app is used to scan a Live Photo.
If I print a Live Photo to give to family/friends, how will the recipient know how to view it?
The HP Live Photo app allows you to choose between printing just the Live Photo itself, or printing the Live Photo and a set of simple instructions for your recipient on 4x6 or 5x7 photo paper. The instructions explain how to install the HP Live Photo app and view the Live Photo.
Can I share my Live Photos with anyone?
Yes. You can share with any friends/family using a live photo nametag. Even easier, if you log into Facebook from the Live Photo app your Facebook friends are automatically enabled to view any live photos you share with them without having to enter your Live Photo nametag.
What is a Live Photo Nametag?
A Live Photo nametag allows you to share live photos with friends and family who are not a Facebook friend. The Live Photo app will prompt you to create your own custom nametag. This nametag allows Live Photo users who are not your Facebook friends to view your live photos.
Your nametag is printed on the bottom right corner of all your live photos. When you share your live photo with someone who is not a Facebook friend, they can simply enter your nametag in the nametag field on the View screen of the Live Photo app, and then view any of your live photos you share with them. This is a one-time operation - once your friend or family member enters your live photo nametag they will be able to view any of your live photos. Anyone who is a Facebook friends can view your live photos w/out having to enter your nametag.
How do I print a Live Photo from an iOS device?
You can print Live Photos from the Live Photo app on your iOS device in the same way you print other photos on iOS, using the built-in iOS Airprint feature. Airprint supports a range of printers from HP and other companies. If you need help with Airprint, follow the steps in “How do I send a print job using Apple AirPrint?” section in these instructions.
How do I print a Live Photo from an Android device?
Printing from Android devices is supported via the HP ePrint app, and is currently only enabled for HP printers. (See the next section for printing to non-HP printers or printers not supported by the HP ePrint app.) The ePrint app must be installed separately from the Live Photo app, and supports all web-connected HP printers released in the past several years and many legacy HP printers. If the HP ePrint app is not installed on your Android device you will be prompted to install it when you select the Print option in the Live Photo app. For more information see the HP ePrint app in the Google Play store.
Note on HP ePrint app Activation: After the HP ePrint app completes installing you will be prompted by the HP ePrint app to Activate it. You do not have to complete the “Activation” step in the HP ePrint app to print to your local wi-fi connected HP printers. HP ePrint app Activation is only required if you wish to print to HP web-connected printers on your HP Connected or HP ePrintCenter account, over an internet connection.
Once the HP ePrint app is installed, when you select Print from the Live Photo app the HP ePrint app will be automatically launched w/the live photo displayed and ready to print. All you have to do is select an HP printer on your wi-fi network, ensure you have photo paper inserted, and hit print.
Can I print from my Android device to non-HP printers and HP printers that the ePrint app does not support?
Yes. There are some third-party printing apps available for Android devices in the Google Play store (one example is Printershare). If your HP printer is not supported by the HP ePrint app, or if your HP printer compatible is not compatible with the HP ePrint app, you may be able to use a third-party print app to print your HP live photos.
Send the photo to yourself via the Share via email option from Live Photo. Then open the email on your phone and tap on the photo when it displays after downloading. Select the Android Menu option and choose Share. Your print app should appear on the Share list. Select the print app and complete your print as you normally do using that app.
Can I print Live Photos from my computer?
Yes. Simply share your photo via email from the Live Photo app to your own email address and then open the email and print the live photo as you normally do from your computer. You can print live photos from your computer to any printer you have attached to it that supports photo printing.
Can I print Live Photos on plain paper?
Always print Live Photos on photo paper to provide the necessary color, saturation, and depth for the best Live Photo experience. You may have success printing on plain paper, but results will be much less predictable.
Do I need a Facebook account to use HP Live Photo?
Viewing: No. A Facebook account is not required to view live photos using the Live Photo app.
Creating: No. A Facebook account is not required to create Live Photos. You can create and share them using your Live Photo Nametag. However: If you create live photos without logging into Facebook, we cannot make your live photos available to you in the Live Photo app on other devices. Any live photos you create on a device using just a Live Photo nametag will be added to your Live Photo gallery and available on other devices if you sign into the app using Facebook.
Do I need an internet connection to use this app?
Yes, HP Live photo requires an internet connection for launch/use.
I played the introduction video in the app but why is there no sound – what’s wrong?
Make sure that you have sound enabled on your iOS device...if you are set to virbrate mode you will not hear audio with the video.
How can I provide feedback on Live Photo features that I’d like added or changed?
In the HP Live Photo app, select Settings and scroll down to the Send Feedback option. We would love to hear from you! Note that this option is for feedback and is not monitored for support questions. For support questions see the
Printing Live Photos, Troubleshooting, and Support sections below.
I am having an issue with the HP Live Photo app – where can I get help?
See the Printing Live Photos and Troubleshooting sections below. If you can’t find what you need and would like to contact HP Live Photo support, see the Support section below.
PRINTING LIVE PHOTOS
Always print Live Photos on photo paper to provide the necessary color, saturation, and depth for the best Live Photo experience.
You can print from your iOS device on 4x6 or 5x7 photo paper using Airprint if you have an Airprint compatible printer.
You can print from your Android device on 4x6 or 5x7 photo paper via the HP ePrint app if you have an HP wireless/Ethernet connected printer.
Printing Live Photos shared via email on an iPhone/iPad using Airprint:
Long-press on the image in the email and select “Save Image” from the pop-up list of options and select the Save option.
Go to your Camera Roll and open the image.
Ensure you have 4x6 or 5x7 photo paper in your printer’s photo paper tray, or main tray if you do not have a separate photo paper tray, select the Action icon and choose the Print option.
If you need help with Airprint, follow the steps in “How do I send a print job using Apple AirPrint?” section in these instructions
More information on Airprint:
- HP Airprint support forum discussion thread: Click here.
- All Airprint enabled printers: http://support.apple.com/kb/HT4356
Printing Live Photos shared via email on an Android device (requires HP printer):
Tap on the image in the email to open the image.
While viewing the image, select Menu>Share
Select the HP ePrint app as the share target, or another print app that you prefer to use if you have one installed. If you select another print app, complete the print as you normally do.
If you select the HP ePrint app it will open displaying the image – select Print in the HP ePrint app to print the image. Ensure you have 4x6 or 5x7 photo paper in your printer’s photo paper tray, or main tray if you do not have a separate photo paper tray, and select either 4x6 or 5x7 print size in the HP ePrint app settings.
More information on the HP ePrint mobile app.
HP ePrint mobile app FAQs: http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01923321
Printing Live Photos shared via email on PC and Mac:
You can also use the Email option to send a Live Photo to yourself, open the email on your computer and save and print the photo as you normally print photos on your computer.
On a PC, right-click on the photo in the email and select the Save option.
On a Mac, see this information.
If you need additional help printing photos from your PC, Click here.
Printing Live Photos shared via Facebook:
It’s usually easiest to save the photo from Facebook and then print it on your computer or device.
Computer: Select the photo and select “Options>Download” to save the photo to your computer.
Mobile: Long-press on the photo and select “Save Photo” to save the photo to your device.
After saving the Live Photo print it as you normally print on your computer or device.
Printing Photos Directly from Facebook on Your Computer:
You may also want to try the HP Facebook Photo and Album printing option to print live photos from Facebook shares.
However, it may be simpler to save and print the photo from your computer or device using a process that you are more familiar with.
https://apps.facebook.com/hpprint/
TROUBLESHOOTING
Create:
Can I change the images that the app pulled from the video for the Live Photo?
It is not possible to directly select a specific frame of the video to print as the Live Photo. You can try the refresh button in the upper-right corner of the “Choose Image” screen to re-scan your video.
What can I do if the HP Live Photo app is unable to find an image in my video for the Live Photo?
The most likely reason for not finding an appropriate image to print for the Live Photo is that the content of the video does not provide enough contrast. For example, a video of a white dog walking on the sidewalk, or black dog walking on asphalt. The best way to try to resolve this issue is to shoot the video with more lighting to increase the contrast. You can also try to include a few “still shots” in the video where camera and subject movement is minimized.
What if I don’t want to share the entire video?
After you select your video, you can use standard iOS video trim functions within the HP Live Photo app to choose your desired begin and end points.
What if my video is longer than 45 seconds?
The HP Live Photo app will display the video trim controls automatically with a 45 second segment selected so you can choose what portion of the video to include.
Can I use a video from another source?
HP Live Photo currently only supports videos created on your iOS device.
It’s taking a very long time to save my Live Photo project. What can I do to speed it up?
Saving the project requires uploading both the video clip and the photo, and completing several tasks in the cloud to link the Live Photo to the video. Depending on the length of your video and the speed of your internet upload connection (which can vary significantly over time), this can take several minutes.
If you are on Wi-Fi and the save is taking more than five minutes or not completing, try changing to 3G or 4G, which usually have faster upload speeds than home or public Wi-Fi connections. (Data charges may apply.) You can also try using a shorter video clip.   (If you are interested, you can use services like www.speedtest.net to test your Wi-Fi and 3G/4G upload speeds.)
How do I view or share Live Photos I’ve already created?
Select the Live Photos option (icon looks like a small stack of photos) in the Live Photo app to view the Live Photos you have created. Select one of them to view the photo and choose a print or share option.
How do I delete a Live Photo from my list of saved Live Photos?
iOS: Go to the Live Photo tab and slide your finger left-to-right on the Live Photo you want to delete. A “Delete” button will appear – select it to delete the photo.
Android: Select the Live Photo icon (at the top of the Live Photo app, looks like a stack of photos) to view your live photos. Long press on a live photo a context menu will appear with Delete and Share options. Select the Delete option.
Share
I’m having problems printing a Live Photo that was shared to me.
See the Printing Live Photos section above for general information and assistance with printing HP Live Photos.
Can I use the app to view a Live Photo on my computer screen?
Yes. If you share the Live Photo via email or Facebook, recipients can use the HP Live Photo app to view the Live Photo on screen and see the video. Results can be affected by the monitor display resolution and type, as well as ambient lighting.
My friend doesn’t have an iOS or Android device. Can I share my Live Photo with her?
At this time an iOS or Android device is required to view the videos associated with your Live Photos.
I just need the viewing instruction sheet – how can I print that?
Go into app Settings and scroll down and select the “Print Instructions” option. If you prefer not to print the instructions on 4x6 or 5x7 media, remove photo media from the photo tray before you send the print.
View:
I have a Live Photo that does not play when I view it through the HP Live Photo app. What’s wrong?
Below are some reasons why this could occur:
The photo is not an HP Live Photo. Look for the small blue icon of a bird in the lower-right corner of the photo to confirm it is a Live Photo.
The person who created the Live Photo must be either one of your Facebook friends, or you must connect to them by entering their nametag (printed on the bottom-right of the live photo) in the View screen in the Live Photo app.
The Live Photo needs to be printed on photo paper for best results.
Ensure sufficient light is available for viewing, and minimize any glare or shadows on the photo.
The creator of the Live Photo may have deleted the Live Photo project from their app. Contact them to confirm it is still available.
An internet connection that is too slow/unstable.
Can I view Live Photos with other augmented reality apps?
No. HP Live Photo requires the HP Live Photo app to view the images and display the video.
SUPPORT
If you are unable to find an answer to your question in the FAQ, Printing Live Photos, and Troubleshooting sections above, you can get support via email for the HP Live Photo application at the following email address:
[email protected]
To ensure a quick resolution of your support question, please provide:
A clear subject line - e.g., “Live Photo – printing problem”
A complete description of your problem – what you are trying to do and what is going wrong.
What iOS mobile device you are using
Your printer make/model
Note that we do not have the necessary information to provide support for photo printing on non-HP printers.
I am an HP employee.

Connybelle wrote:
My HP Photosmart 5514 is set up on wireless. It will not let me print a picture from my computer. No matter what I do, it tells me to insert a memory card. I want to print what is in my pictures on the computer. Any ideas?
If you're trying to print from your computer to your printer via wireless, you have a basic printing question...You can get help for those types of questions in this forum:
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/bd-p/PostPrint
I am an HP employee.

Solved! All-in-Ones Misalignment on Costco or Heavy Photo Paper Issue

Hi, after much frustration, I finally came upon a solution to the issue of misalignment when printing heavy (Costco or HP Premium) photo papers. My printer is networked and connected via the router. This fix will probably work with other All-in-Ones as well. (I haven't tried this on business cards yet but will post back when I do). By the way, I'm using Windows 7. This is a very wordy post in order to get all the steps and make it easier to follow. Here goes.
Devices and Printers/Add Printer - this is so your original printer file does not get damaged. Also you might want to create a Restore Point.
Before adding your new printer, check under Devices and Printers/right-click current working printer/Printer Properties (not "Properties")/Ports/. Make note of the port that is current being used and working. You will use this same port on the newly added printer.
Device and Printers/Add Printer/Add Local printer/Under Use Existing Port hold down the arrow at right and select the working port you made note of in step 2.
Select HP on the left/HP OfficeJet 6500 709a on the far right (this is a generic printer driver specially made to fix printer issues like this)/Next/Do not share this printer/Next.
Do a test print on plain paper at the end of install.
Now to print your photo:
Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too). This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory.
Select the photo/s you want to print. (I was trying to print a simple photo index/contact sheet. 8.5"x11" using Costco paper. The contact sheet in Explorer is located as you scroll down the options on the side). I was printing directly from Windows Explorer window in the folder where the image was located.)
Print/Select the new printer you just added/paper size 8.5x11/HP Premium Photo Paper/Fit to Picture Frame/Options/Features tab/Borderless unchecked/OK/Print
Result - a beautiful print like the kind HP is known for. Now, whenever you need to print something on heavy photo paper just select this printer. When finished, go back to your default printer.
It is my sincere wishes that this helps somebody who has been as frustrated as I have been not getting this feature to work. Now onto the business cards solution...

Thank you for the information.
Does anyone really think that HP or Avery will print this work around in their documentation?
Does HP OfficeJet 6500 709a printer exist on all software editions from HP? And how did YOU know that "this is a generic printer driver specially made to fix printer issues like this"? No one else figured that one out- who told you?
"Clean the printer rollers(I cleaned the ones on the back door where you clear a jam) with an electronic cleaning wipe (maybe alcohol and paper towel will work, too).This is because I think the printer has a hard time picking up the heavier glossy paper after some years of collecting soil and dust on the rollers so it slips - just my theory." Problem: people have had the HP business card printing problem with brand new printers- certaintly without years of soil or dust on the rollers.
How should a user, unfamilar with those gyrations you described above, go about using the printer? The basic issue is that these printers DO NOT work for Avery and other business cards unless you know how to do the actions described.
"The sheet stock business card printing problem you are having is a well documented process or product defect that newer HP printers seem to have. Others have said that older HP printers did not have this problem. I echo that experience also. There are multiple questions on these forums with various answers (revert to older printer drivers, change paper type chosen in printer setup, change brand of card paper) but the end all is that HP printers or all in ones cannot print Avery business card sheet stock with any type of repeatability or consistency due to the wandering margin issue. It is unknown whether this is a software or hardware issue or or paper issue or combination of these."
The best solution seems to be to consider a printer that feeds almost straight through versus up and around. If HP has this type of printer you could consider it. Otherwise there are alternative printer brands that feed straight through that may be better for printing sheet stock business cards.
avery, business cards, cards, margin error
http://h30434.www3.hp.com/t5/Other-printing-questions/Avery-sheet-business-card-printing-problem/m-p...

How do you invoke the customer satisfaction guarantee on HP photo paper?

OK, perhaps this is a silly question, but I can't find anything on the HP site or forums that addresses this. How does one invoke the customer satisfaction guarantee on HP photo paper? The instructions in the box (and website) tell me to call HP customer care. I did that, and spent 25 minutes having a technician tell me it was a problem with my printer (HP Photosmart C6180), my printer was out of warranty, and I would need to exchange it and pay a fee to upgrade to a newer model with a 1 year warranty. She seemed not to care or know anything about the customer satisfaction guarantee for paper; she was only trained to tell you the problem was most surely with the printer.
In case anyone here can help, I have the HP Premium Plus 4x6 glossy paper, and whenever I use it the picture quality is extremely poor--not at all what I expected from the paper. It appears the ink has "balled" up, and it looks very splotchy. I am setting the paper type appropriately when printing, and I use original HP 02 inks. When I use other photo paper to print photos, they come out perfectly. Having wasted quite a bit of ink and paper trying different things, I'm just not satisfied and would like to discuss this further with HP.

The only numbers available (I've just reached over and picked up a box of premium plus 4X6 from my supply shelves to look) are on the bottom end back of the box. They are directly under their corresponding bar codes; the Product Number (for 4X6 premium plus it's Q1978AC) and what looks like the SKU (on my box, ignoring the small 8 and 5 at either end, that reads 0873654213). Additionally, there is a "Lot Number" (printed in white dot printing on a gray box background) directly above the product number (which should have "US" in the upper left, and a string below that...mine is US00204805). There is no number on the back of the paper, just the HP logo and a string of 6 small dots under it in a diagonal pattern spread across it.
So, I expect they want all three; Product Number, SKU, and Lot Number...the last likely so that that can pull a lot sample from their QA inventory and attempt to reproduce the issue back at the lab.
Hope that helps.
H
Message Edited by HLansing on 08-14-2009 06:15 AM

Why do I not have access to all the features of my Canon MG5320 printer in all applications which use a printer? The printer has two paper paths. The rear path is used for photo paper and other specialty papers. this is only one "unavailable".

I have an iMac late 2012 with OSX 10.8.
The MG5320 has two paper feed paths; one at the rear for photo paper, brochure paper, and other specialty papers and a tray for regular 8½x11 paper. It also can print on CDs and DVDs and has an automatic duplexer. Canon provides a utility for printing on the CDs and DVDs and also for printing photos and other specialty items. This is available in Mac format also. I installed the most recent drivers and utilities.
I also have a HP IBM Compatible computer on which the above printer as well as an Epson are installed. Every option of each printer is available in every software application that has need for a printer.
The Mac printer dialog varies from one application to another. The only applications that list the option for selecting paper quality which includes photo paper are Office for Mac, Pages, and Numbers. Not likely that I would be using any of these for photo printing. Auto duplexing, however, is not available here or in any other applications.
The print dialog in Aperture, Photoshop Elements for Mac, ACDSee for Mac, or iPhoto provide the choice of numerous sizes of paper but no option for paper quality. Therefore, I attempted to use the print utility supplied by Canon and updated by Apple for printing some photos. The photos are selected in this utility. When the print command was given I was shown a message that the printer was being reset. It then began printing a spreadsheet, which was not even open, from the front tray on regular paper in fast draft quality.
It is essential that the rear feed be available for printing photos. The printer will not accept photo paper from the front tray. The greater proportion of my printing is photos or other specialty items all of which use paper that must be fed from the rear feed.
An acquaintence who considers himself to be somewhat of a Mac expert insists that the printer options that I require are available and all I need to do is look for them. The print dialog should be clear enough that "looking for options" is not a necessity. Even so, I have dilligently searched every variation of the Mac print dialog on my iMac and only the office type applications named above included anything other than the basic printer functions.
I have also searched numerous locations online without finding a solution. I did, however, find that printing and printing problems seem to be common with several versions of the Mac OS and Mac computers in general.
I would appreciate it if someone could provide me with a solution. I have no desire to upgrade my Windows OS to Windows 8 which is perhaps suitable for "smart" phones but not desktop computers. However, because of the printing issue I have temporarily put my iMac aside and reverted to using my PC with Windows Vista.
Help!!

This is a user forum I feel you need to deal with Adobe customer services or support chat did not work in you case.

HP Photosmart C5180 Will no longer feed 8x11 Photo paper from main tray

My C5180 all in one will no longer feed 8x11 photo paper from main tray. Rollers slip and will not pull paper in. Any suggestions?
583seve

Hi @583seve
I see youa re having some difficulty with your Photosmart C5180. The following document addresses both out of paper messages and issues with paper pick; 'Out of Paper' Error Message Displays and the Product Does Not Pick Up or Feed Paper.
If the issue persists, you might consider trying the steps in a paper jam document. Although you may not be experiencing a paper jam, the steps in this document may be all that is left to try; 'Clear paper jam, then press OK' Error Message Displays on the Control Panel.
I hope this helps, but if after all your efforts the issue remains, I suggest calling HP. They may be able to offer you a discount on a newer model as part of a trade in trade up option. If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

How to print on photo paper with HP Photosmart 7520 on iphoto '11

Dear All,
I have a very serious problem. I've tried so many settings and configurations without success.
Very simple. I cannot choose the photo tray in any way and I cannot print on photo paper.
I get everything on A4 format.
The printer is working fine wih other software (e.g. HP studio).
I can't believe I'm the only one.
Please help!
tks ;-)

Hi,
I came across such issues using AirPrint from Mac OS.. probably an Airprint bug.
Go to Print & Scan and click the plus sign.
From the extended add a printer dialog select the Photosmart 7520.
Open the Use drop-down and select the HP Photosmart 7520 from teh list (Instead the default AirPrint option)
Additionally from the iPhoto print dialog click Print, the OS print dialog will appear.
Set the Paper Source as Photo Tray under the Paper Type/Quality menu.
Shlomi

Deskjet 6988dt, how to use photo/envelope slot for printing 4x6 photo paper?

Windows 7 Home Premium 64-bit OS. Printer has the extra250 sheet paper tray. Upper and lower tray work fine. I can of course load photo paper in upper tray and print photos from there, but I was trying to load just one sheet of photo paper in the little slot since I don't want to have photo paper loaded all the time. Since I have to use the generic Windows driver for this printer as HP doesn't have a driver update for this printer and Windows 7, the only selections I'm seeing in printer properties is "automatic, upper, lower". I've tried all three of those settings and none take the paper from the little slot where I'm manually feeding the 4x6 photo paper. What am I doing wrong? Could it be that this feature just isn't enabled with the generic Windows driver?
The reference/instruction documentation that came with this printer is very sparse. I can't find any instruction on how to use the photo/evelope slot. In fact I'd say overall the documentation is very poor.
I just checked the HP site, still no Windows 7 64-bit driver available.
Thanks for any help or ideas.

Found a .pdf document on line for the Desjet 6980 series printers. Much more comprehensive than what came with the printer.
http://h10032.www1.hp.com/ctg/Manual/c00591373.pdf
Follow these steps to use the photo/envelope feeder to print a single photo:
1. Insert the photo paper into the photo/envelope feeder with the side to be printed on
facing down.
2. Gently push the photo paper into the photo/envelope feeder as far as it will
comfortably go.
3. Slide the photo/envelope feeder forward as far as it will go.
4. Print the photo.
Problem was, although I was inserting the 4x6 photo paper into the feeder, I wasn't pushing the little plastic slide forward.

HP Live Photo Print Help

HP Live Photo Printing for Android and iOS
Android
How do I print a Live Photo from an Android device?
Printing from HP Live Photo on Android is currently supported via the HP ePrint mobile app. Most HP printers are supported.
You can also print to printers not supported by the HP ePrint app or non-HP printers using other Android print options. See below for more information.
How do I use the HP ePrint Mobile app to print to HP Printers?
Install the HP ePrint mobile app. Google Play store link.
Launch the HP ePrint app. You will be prompted to Activate the app. You can skip this – Activation is not required to print HP Live Photos.
Return to the Live Photo app and select the Live Photo you want to print and select Print.
The HP ePrint app will launch and allow you to print the photo to supported HP printers on your network. If your printer does not appear it is not supported by the HP ePrint mobile app.
More on HP ePrint mobile Activation: HP ePrint app Activation is only required if you wish to print to an HP web-connected printer that has been added to your HP Connected or HP ePrintCenter account over the internet using a mobile phone data connection (e.g., 3G, 4G). You do not need to Activate to print to HP printers over wireless.
How can I print from my Android device to non-HP printers and HP printers that the HP ePrint app does not support?
You can use any third-party photo printing app that is available in the Google Play store:
Send the photo to yourself via the Share via email option from Live Photo
Select the photo in the email on your phone to download it
While viewing the downloaded image, select Menu > Share
Choose the app from the Share list that you would like to use to print your photo and complete the print
iOS
How do I print a Live Photo from an iOS device?
Printing is natively supported on your iOS device from the HP Live Photo app, using the built-in iOS Airprint feature. just select Print from the HP Live Photo app and you will be able to print to any Airprint supported printer on your network.
How do I print a Live Photo shared via email on an iOS device using Airprint?
Long-press on the image in the email and select “Save Image” from the pop-up list of options and select the Save option.
Go to your Camera Roll and open the image.
Ensure you have 4x6 or 5x7 photo paper in your printer’s photo paper tray, or main tray if you do not have a separate photo paper tray, select the Action icon and choose the Print option.
Airprint supports a range of printers from HP and other companies. If you need help with Airprint, see this FAQ.
More information on Airprint:
- HP Airprint support forum discussion thread: Click here.
- All Airprint enabled printers: http://support.apple.com/kb/HT4356
Can I print Live Photos from my computer?
Yes. Simply share your photo via email from the Live Photo app to your own email address and then open the email and print the live photo as you normally do from your computer.
Can I print Live Photos on plain paper?
Always print Live Photos on photo paper to provide the necessary color, saturation, and depth for the best Live Photo experience. Results on plain paper will be less predictable.
If you have general HP Live Photo questions, please refer to below:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/HP-Live-Photo-FAQ-He...
I am an HP employee.

Connybelle wrote:
My HP Photosmart 5514 is set up on wireless. It will not let me print a picture from my computer. No matter what I do, it tells me to insert a memory card. I want to print what is in my pictures on the computer. Any ideas?
If you're trying to print from your computer to your printer via wireless, you have a basic printing question...You can get help for those types of questions in this forum:
http://h30434.www3.hp.com/t5/Printing-Issues-Troubleshooting/bd-p/PostPrint
I am an HP employee.

Officejet Pro 8600 Premium e-All-in-One - N911n photo paper Not a paper choice for Tray 1

For the HP Officejet Pro 8600 Premium e-All-in-One - N911n printer
I am running Windows 7 64-bit
No error Messages
New Printer setup
I do not see photo paper as a paper choice for in Tray 1
This question was solved.
View Solution.

Hi FrancoArdito,
Follow the steps below to print photo from Tray 1
1. Insert the 4x6, 5x7 or 8x10 photo paper into Tray 1
2. Open printer preferences from the printing application program
3. Click on Paper/Quality tab
4. Select the Paper Size, Media Type, and the the Paper source
5. Click Ok to save the settings, and then print from the application program.
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Kodak Ultima photo paper...HELP !!!

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