Konica BizHub 350 won't print from Mac OS 10.6

I need help with a Konica Bizhub 350 and my Mac OS 10.6.  I have downloaded the drivers for 10.6 and 10.4 as recommended, and reinstalled the printer over and over.  I get the message, "The print que says "connected to printer," but nothing prints!!!  Please advise.

You could be using an IP protocol that is not compatible or enabled in the printer. That often results in print jobs not printing. So remove the current printer from Print & Fax and add again, this time selecting HP Jetdirect-Socket for the protocol.

Similar Messages

  • Printer connected, printer works, but won't print from Mac

    I'm helping someone with a printer problem, and I have a mystery on my hands.
    The printer is connected (directly), shows up in the printer list, can print a test page, but won't print any document from this computer (it's fine from my laptop).
    It's a Mid-2011 Mini, 2.3Ghz, running 10.7.5. The printer is an Epson WF-2540.
    This is a USB printer, connected directly to their Mac.
    In "Settings", when you select Print/FAX and print a "Test Page" - Success! This is a process that invokes the Epson Driver directly [and bypasses the MAC print queuing mechanism]
    When "Printing" from within any application (firefox, TextEdit, winders...)   The job starts to queue, but errors before engaging the printer.
    R & R the Epson Drivers,  Clear the Printer "stuff" on the Mac, Reinstall drivers from the Epson website, Mac wants to update the "newest" Epson Drivers (kinda' funny when I think about it...).
    Still errors.
    I attached directly to a USB port on my MacBook Pro.  Download drivers, etc..  Works like a champ!
    We have deleted the printer from System Prefs, rebooted, and added it back.
    We have even gone into Terminal and...
    sudo bash
    cd /etc/cups/ppd
    ls
    found EPSON_WF_2540_Series.ppd
    cp * /var/tmp/
    ls /var/tmp/*.ppd
    rm /etc/cups/ppd/*
    Still doesn't work.
    Anybody have any suggestions?

    Hi, it's not clear... did you Rest the Printing system on the Mac?
    10.5/10.6/10.7/10.8 instructions...
    In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
    if you hold option and click the "-" tab it resets the printing system.
    http://www.macosxhints.com/article.php?story=20031215144430486
    Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
    Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
    Resetting the printing system in Mac OS X 10.5.x+++
        1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
        2.    Choose System Preferences from the Apple menu.
        3.    Choose Print & Fax from the View menu.
        4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
    http://support.apple.com/kb/ht1341
    Reboot.

  • Hp cp1160 deskjet printer won't print from Mac OS 9

    Hello,
    I am running OS 9.2.2 on my Mac and I can't seem to print to my HP CP1160 inkjet printer.
    It is connected using USB. My other USB devices work fine. In fact in the Apple System profiler, I can see the CP1160 printer listed as being connected and it also appears in the chooser. So it appears to be OK. Unfortunately however, it does not print.
    I am using the correct driver for OS9. It is called: "hp deskjet v5.4" installed by the "OS 8-9.x-Classic installer".
    Now when I go to print it does not print and the file sent to the printer appears in the print spool window for just a few seconds and then disappears.
    Then this error message appears:
    document "nameofdocument" failed to print on the printer "cp1160" because of an error. -28
    followed by the choices: cancel job, hold job or try again
    And when using the test feature of the hp inkjet utility this error message appears:
    "There was a communication error, make sure the printer is connected and turned on."
    Why will it not print?
    What should be my next troubleshooting step?
    Thank you for any suggestions,
    PS It is interesting to note that this printer works fine in OS10.1 on the same computer and it also works with OS 10.4 on another computer. The computer that has this print problem has both OS 10.1 and OS 9 on it. It prints fine from OS 10.1 but not from 9. I installed the appropriate driver for OS 10.1 and it works fine and I installed the appropriate driver for OS9 and it is this OS9 driver that does not seem to want to enable the printer to print. Thank you for any suggestions.
    Specs:
    Computer model: 233 MHz G3 beige with ratoc USB/firewire card.
    OS: 9.2.2.

    I tried all of these suggestions but none were successful. I suppose my third party card (Ratoc USB/Firewire card) is just not compatible with my printer. Thats too bad. I guess the only way I can print with this printer is to boot up in OSX. That works. I wish I could print from OS9 too however. Thanks again Kenichi for your good suggestions It was a good try.
    For the record, here were the extensions I disabled (and re-booted after disabling each one at a time):
    Desktop Printer Spooler
    Desktop Print Monitor
    Print Monitor
    Printing Lib
    Printer Share
    USB Printer Sharing
    Desktop Printer Menu
    color SW 1500
    color SW 2500
    color SW Pro
    CSW 6000 series
    Imagewriter
    Laserwriter 300/LS
    Laserwriter 8
    therefore these extensions do not conflict with my cp1160 - it must be something else - perhaps my third party USB card (Ratoc USB/Firewire card).

  • HP 7520 - Printer in Use - won't print from MAC

    I have installed the the HP7520 on my MAC computer.  I am connected wirelessly.  When I attempt to print I get the message that the 'printer is in use'.  I can access the printer from other computers in the house (non-Mac) and I can also print a test page from the Mac.   I don't know how to solve this to get the printer to work from this computer, any help would be very much appreciated. 

    Hello Hiker01,
    If you will use the printer on wireless router you have to ensure that the your routers bonjour specisification is on or added. Then go to add printer button and select the printer with bonjour name Please..

  • My epson stylus SX235W has all of a sudden decided it won't print from my mac. it says rastertoescpII has unexpectedly quit. what is this and how do i get it to print from my mac again?

    my epson stylus SX235W has all of a sudden decided it won't print from my mac. it says rastertoescpII has unexpectedly quit. what is this and how do i get it to print from my mac again?

    Open the Sharing pane in System Preferences. If the Computer Name is not set, enter a name. You may first have to click the lock icon in the lower left corner and authenticate to unlock the settings.
    Credit for this solution to ASC user Yuengdog1983.

  • HT4356 I GOT AN EPSON WP-4533 WHICH HAS AIR PRINT AND PRINTS FROM MY MAC AND MAC BOOK W/O PROBLEMS, BUT WON'T PRINT FROM MY IPHONE.  IT IS NOT ON THE ABOVE LIST OF PRINTERS, BUT BOTH EPSON AND APPLE SAID IT WILL WORK.

    I GOT AN EPSON WP-4533 WHICH HAS AIR PRINT AND PRINTS FROM MY MAC AND MAC BOOK W/O PROBLEMS, BUT WON'T PRINT FROM MY IPHONE.  PROBABLY BECAUSE IT'S NEW IT'S NOT ON THE APPLE LIST OF PRINTERS, BUT BOTH EPSON AND APPLE SAID IT WILL WORK. ANY THOUGHTS

    Some things you can try.
    Startup Issues - Resolve
    Startup Issues - Resolve (2)

  • My canon 5320 has ink but won't print on mac os 10.7.5

    my canon 5320 has ink but won't print on mac os 10.7.5

    Hi olschoolmike_1,
    To try and resolve the issue, you will want to confirm that the inkjet nozzles are dispensing the ink correctly by printing a nozzle check pattern from the printer.  If the pattern does not print correctly, we recommend performing at least one cleaning and two deep cleanings on the printer to try and get the ink to print..  To print the nozzle check pattern and perform the cleanings, please follow the steps located here.  If you still experience difficulty after performing the cleanings, please call or email us using one of the methods on the Contact Us page for further assistance.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • HP 4500 won't print from my Dell Inspirion Laptop

    My new HP 4500 wireless all in one printer won't print from my Dell Laptop running Vista Home Premium. It did for awhile but
    only if I left the printer on. The IP address kept changing for some reason. Now, it will not print from my Dell laptop at all. It will 
    print from desktop computer running XP but it is connected via a USB cable. This printer is definitely not "plug and play". Anyone 
    have any ideas how I can get it to work with my laptop?  I bought this wireless printer for that reason only.
    Best Regards,
    Mike

    It looks like the printer is not on your network properly.  The clue is that the printer's IP address is 169.254.x.y.
    You are running a ADSL connection, right?  Who is your ISP?
    Turn off the printer and your computers and finally turn off the Netgear router.  Unplug the telephone line (this is important) from the Netgear, wait 30 seconds and turn on the Netgear.  Wait another 60 seconds and turn on the printer.
    What is the IP address of the printer now?  If it starts with 169.254.x.y, then the printer is not properly on the network.  If you got a different IP address (one that starts with 192.168.x.z or starts with 10.x.y.z), turn on one of your Macs (but leave the telephone line disconnected).
    Open the printer's internal web page by browsing to its IP address.  Select Networking and then Wireless (802.11).  Under the IPv4 Configuration tab, select Manual IP:
    For Manual IP Address, use the existing printer IP address plus an offset.  For example, if the printer's IP address is currently 192.168.0.5, then use 192.168.0.30.
    For Manual Subnet Mask, use 255.255.255.0
    For Manual Default Gateway, leave blank.  This is important.
    Select Manual DNS Server:
    Leave both the Manual Preferred DNS Server and Manual Alternate DNS Server fields empty.  This is important.
    Press Apply.
    Turn off the Netgear wireless-router and reconnect the telephone line.  Now turn off  the printer and all computers connected to your network.  Wait 60 seconds then turn on the wireless-router and then turn on the printer.  Then turn on the computers.
    Finish up by installing the SW on the Macs.  Since you're running Snow Leopard, simply go to the Print & Fax System Preference and press [+] to add the printer.
    Regards / Jim B / Wireless Enthusiasts
    ( While I'm an embedded wireless systems engineer at work, on this forum I do not represent my former employer, Hewlett-Packard, or my current employer, Microsoft )
    + Click the White Kudos star on the left as a way to say "thank you" for helpful posts.

  • Can't print to Windows 7 shared printer from Mac OS Lion

    Dear all,
    I would like to share my experience battling to figure out how to print to Windows 7 shared printer from Mac OS Lion. Myself had this problem and looking throughly in internet without success. But finally I figured out the solution by myself, hope this can help other Mac user with similar problem.
    OK, when I try to setup my new MacBook Pro with OS Lion to connect with my Canon MX308 printer attached to desktop with Windows 7 Ultimate,
    1. I simply select System Preferences>Print & Scan.
    2. Then looks for the + sign just below the box to add a new printer.
    3. From the option toolbar above, I select Windows. I have connect this MacBook with my Windows Network, so the workgroup will appear to the left column.
    4. After I select this group, the computer list will appear in the middle column
    5. Then after I select the computer which my printer connected to, my printer sharename will appear in the right column
    6. Last step is to select the printer I want to use.
    7. After that it will automatically put your printer sharename to the "Name". And then I select my printer driver at "Print Using" and find my printer manufacturer which is Canon MX300 series from driver lists. Finish!
    My printer appear in the Printers List. But the problem is everytime I try to print there will be error message saying "ON HOLD Authentication Required".
    This problem start to kill me, I search all around for similar problem, but the solution was never worked for me!
    Until just now I figured out accidentally for the solution.
    THE PROBLEM LIES ON MY PRINTER DRIVER!!!! Although I have downloaded the most update driver from Apple site and Apple Software update said there is no more update for my system!
    The solution for my problem is Gutenprint Printer Driver! You can download this driver at http://gimp-print.sourceforge.net/MacOSX.php, then select for the latest driver gutenprint-5.2.7.dmg. Install this driver!
    Then back to Print & Scan in System Preferences, then right click on Printers List box, then choose "Reset Printing System..." to clear the previous failed printers.
    After that, repeat the above step 2 - 7. Only for the last step I need to select the Printer Driver for my Canon MX308 for the driver name : "Canon PIXMA MX300 - CUPS+Gutenprint v5.2.7"
    Now I can sleep as a baby knowing that my printer make a friend with my new Macbook Pro! Hope this will help others!

    I have the same setup but with a Canon MX850.  This did not fix my problem. 

  • How to print from mac pro to 7520

    Trying to print from Mac ProBook to my HP 7520 all-in-one printer. I don't want to use USB nor WiFi. How do I set that up?
    This question was solved.
    View Solution.

    Hi Beverly,
    Thanks for clarifying.
    So you would like to use a wireless connection without using a Wireless router.. that can be done using the HP Wireless Direct feature which create a wireless network, hosted by the printer itself:
    On the printer control panel, touch the Wireless icon ( ).
    Touch Settings , and then touch Wireless Direct . The Wireless Direct Settings menu displays.
    On the printer control panel, touch Wireless Direct again, and then choose a security option:
    Touch On (No Security) if you do not want to use a passcode to connect, Touch On (With Security) if you want to use a pre-assigned passcode to connect and then touch Yes to continue
    NOTE: If Auto-Off is enabled, touch OK when the control panel prompts you to disable Auto-Off .
    Touch Display Password , and then touch OK to continue.
    5.  From the Mac click the Wi-Fi icon, select Join Other Network and then click Show Network.
    6.  Select the Wireless Direct network of your printer, it will include 7520 within its name.
    7.  Now you may install the Software from the link below:
    http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=al-106189-3&cc=us&dlc=en&lc=en...
    If you leave the truck, I believe the Mac should reconnect to the network automatically but I'm not sure, you may have to click the Wi-Fi icon and select the Wireless Direct network when getting back.
    Regards,
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Anyone unable to print from Mac Pro using lion 10.7.2 to HP LaserJet M1319f mfp

    I'm unable to print from Mac Pro using lion 10.7.2 to HP LaserJet M1319f mfp. The HP website says that the HP LaserJet M1319F MFP is compatible with Lion 10.7.2.  Every time I try to perform a Test print I get an Error msg.  I'm using driver version 1.3.0.261

    https://discussions.apple.com/message/23765195#23765195

  • HP Officejet Pro 8600 N911g won't print from applications from IMac OS 10.7.5

    Just had a software update today, now it won't print from applications (Excel, Word, etc).  I've done all the troubleshooting in the exact orders and have also shut everything down, reinstalled, turned off router, etc.  Don't know what else to do.  Prints out printer status report, Wireless network test results shows that no problems found, congratulation on the successful setup of your wireless printer.  IP addresses on wireless and printer are similar.  Looked all over forum, but couldn't find a solution.  Printer is not even 2 months old.  Doesn't make sense.  Seemed to stop  printing after we used the scanner, not sure if that is an issue for any reason.  Any help would be appreciated, thanks.

    Just had a software update today, now it won't print from applications (Excel, Word, etc).  I've done all the troubleshooting in the exact orders and have also shut everything down, reinstalled, turned off router, etc.  Don't know what else to do.  Prints out printer status report, Wireless network test results shows that no problems found, congratulation on the successful setup of your wireless printer.  IP addresses on wireless and printer are similar.  Looked all over forum, but couldn't find a solution.  Printer is not even 2 months old.  Doesn't make sense.  Seemed to stop  printing after we used the scanner, not sure if that is an issue for any reason.  Any help would be appreciated, thanks.

  • Office jet 6100 series not printing from Mac OS X 10.9.3

    office jet 6100 series not printing from Mac OS X 10.9.3. This seems to have happened suddenly. USB hardwired to a new Macbook Pro. HP Inkjet 6 Driver 2.0.3 Any ideas? 
    This question was solved.
    View Solution.

    I would recommend resetting the printing system, then rebooting the mac to allow it to scan for the usb connection to the printer. It should then automatically add the printer back, and if any other updates are needed, it'll ask you to install htem
    http://support.apple.com/kb/PH14141
    *** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
    If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

  • Won't print from rear tray

    I have a Pixma MG6220. No matter what I do it won't print from the rear tray from a source on the web. I go to both the quick setting and main tab and select "rear tray." Still prints from cassette. I took out the paper from the cassette. Won't print unti I load paper in the cassette. I even selected a different paper than plain paper and selected rear tray - but it still printed from the cassette.
    I selected "continuous autofeed" for a default, removed paper from the cassette - and it still wouldn't print from paper loaded in the rear tray.
    It will print from the rear tray if it's a document originating from my computer (or at least I just tried that and it worked). I did not change from plain paper, I only had to select rear tray.
    Yes, I realize "save the document to your computer" will be a suggestion, but the website won't let me. It's a "free printable" that is not downloadable.

    Hello.
    The issue may also be related to a setting in your web browser.  Check to see if your browser has a Page Setup option.  This menu may be controlling the paper feed setting.
    If the issue persists, please try using a different web browser to test the unit.
    Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

  • Won't print from computer

    my printer won't print from computer but will from an sd card

    Hi,
    Download and run HP Print and Scan Dr utility from link below to troubleshoot the issue.
    www.hp.com/go/tools
    Although I am an HP employee, I am speaking for myself and not for HP.
    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
    --Please mark the post that solves your problem as "Accepted Solution"

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