Kontakt 2 player help please...

Hi,
I just purchased the soprano sax promotion sale on Chris Hein horns vol. 1.5 from SoundsonDemand.com, and also the Steel Guitar (From the Chris Hein Guitars). This is not the entire library--just individual instruments and samples. Just having a few installation problems. I would really appreciate it if anyone could help me out.
I didn't have Kontakt 2 before I purchased either the soprano sax or the Steel Guitar, but when I bought the steel guitar, Kontakt 2 was included. The basic problem is: When I try to load the guitar samples the Kontakt says the files are missing. It takes a few minutes and finds them, but I can't figure out what the correct folder would be to put the samples in. Also, I can't get Kontakt to load the soprano sax. I put the soprano sax samples under the guitar instrument samples, and when I try to load them, Kontakt says: The patch you're trying to load cannot be used with this application. What location do I put the folders/samples to get Kontakt to play them? I currently have them under Macintosh HD: Users: Mattglickstein:Library:Application Support: Native Instruments: Kontakt 2 Library: Best Service: Chris Hein--Guitars:Instruments And what is the correct way to open them from the Kontakt 2 player? Sorry--I'm new at this and need lots of help.
Other tiny issues: The g#0 (slide mode) and f1 keyswitches don't show up on the steel guitar for some reason...can't figure out why this is.
If anyone is familiar with either Chris Hein guitars/horns or the way Kontakt 2 works, it would be great to hear some advice. I'm very confused!
Thanks,
Matt

Hi...
I was tested Kontakt player 2... and also Crish hein horn...
Kontakt 2 is included?
you got a great deal because Kontakt 2 very good and works fine with Logic.
on Kontakt2 try to use floder dearching function...
But you are a legit crisHein owner so you will be able to ask for Original Support Service...
Maybe you just need to update your Kontakt2 and Player to the leates version!!!
if they are only PPC apps... you nned Universal binary update!
ask to your seller!
G

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