Kontakt 3 install and tips

Hi Forum
I just got Kontakt 3. As for as I can tell it did not install properly. I believe the sample library and instruments are all installed as I've been able to use the editor and also to build multis and run as multi instrument in Logic. Sounds are great.
I've been in touch with Native Inst and they are trying to sort out issues, they suggested I post with other Logic users to see if similar issues happen to other Logic users - and maybe some tips.
Issues:
1. Kontakt won't Rebuild DB properly. It scans the correct path and quits it's scan about 35% of the way through the process.
2. There are no preset available in the quick load. There is no list to select from in the Database. The only way to access instruments is from the File Browser which lists everything on my system and is very cumbersome.
I think it makes sense that these two issues are related.
All the obvious things have been checked out by myself and with NI direction (unistalled and did re install, correct path for Kontakt 3 Library, Kontakt installed properly and proper path, tested in both standalone and in Logic, etc ....
Any thoughts or ideas would be much appreciated. Cheers and best regards
Dee

I just tried to rebuild my database and at first I thought I was having the same problem, it seemed to scan about 10%, or less then stop. Then I realised what was happening. This readout is not so intuitive.
First look at the numbers. The amount to be scanned and the amount scanned. If yours is like mine, though the numbers change fast you will see the changing number quickly approaches the static number then the window closes. I would prefer the window to stay open and tell me it has finished so I can click OK. What is deceptive is the progress bar. The Database is pointed towards the Kontakt folder and only scans the Kontakt folder, but I think the progress bar indicates what portion of the total disk has been scanned. My Kontakt 3 library is about 34GB on a 500GB disk (about 450GB after formatting. That is slightly under 10% which is what I am seeing on the progress bar. If your library is about 35% of your total formatted disk space, then perhaps it is finishing the scan and rebuild.
My Quickload menu is empty too. If I've understood the manual correctly, Quick Loads are favourite multis and instruments that you create. Again, If I;ve understood correctly, there are none there if we don't create them

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