KT4 Ultra: problem config. raid array IDE3

I owe the MSI 6590 KT4 Ultra BSR mainboard and I have difficulties configurring the RAID array in striping mode, on the IDE3 controller.
The manual describes on page 2-18 it's possible to connect up to 2 hard drives, cdrom, 120mb fd and other devices to the IDE3 controller.
Unfortunately only one of my two MAXTOR D740X-6L (6L080J4) 80gig drives is recognized by the array.
One Maxtor hard drive is jumpered as MASTER and the other is set up as SLAVE.
When I hook up the cable to an ordinary IDE port (eg IDE1) the two drives are properly recognized.
Both drives can be formatted using the regular IDE ports, this means without any cluster errors or other errors so the drives are physically OK.
Before I wrote this post I checked the support section again to make sure I am using the latest BIOS which is 1.1. I also downgraded to 1.0, but that didn't solve my problem either.
Since I work in a computer shop now and then I had the opportunity to check two Maxtor Fireball3 30gig drives on a different MS-6590 RAID board (BIOS 1.1.) and exactly the same problem occurs: the 2nd drive won't be recognized in the ARRAY on IDE3.
Please tell me what to do to make the striping option fully work on my two IDENTICAL Maxtor hard drives since MSI support came up with a standard email, which didn't cheer me up at all. Hopefully this time they will investigate this matter since no doubt more people will experience this.

Thanks for the quick response, though it's not satisfactory for me (of course).
Actually before installing the new KT4 Ultra I owed the KT266 Pro RAID motherboard. It's true this board has two controllers for the RAID option. Nevertheless because after reading the manual of this new board I was convinced I could connect two hard drives on the IDE3-channel. This is the reason I decided to go ahead and to upgrade to this new mainboard.
I guess I have to go back to my employer and fall back again to my KT266 (MS6380).

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