Kuler .ase file "unknown format" in Illustrator CS6

Please help, this is so frustrating.  I;m trying to use adobe kuler, but I have not found a way to make it useful other than to Facebook the darn swatches!!
It does not open as an .ase file in Adobe Illustrator.  I even opened the Illustrator extension and tried to look for my swatches (which are public) to no avail. 
Will someone please help???   I really am terribly frustrated.  Kuler also will not match Pantone. 
Maybe I just need to be pointed to a tutorial that explains what the dickens this program is actually for????!!!!!!
- Laura

Thank you for your reply, Dave. 
Working in Adobe Illustrator cs6.  I was just trying to import a theme into illustrator.   It took me about an hour to figure out that the name I gave the kuler theme was impeding me from searching for it in illustrator.  For some reason, my version finally opened the theme through the kuler extension.  Downloading the ".ase" file, Illustrator did not recognize the format.  Not sure why that is....
Thank you in advance for your assistance,
Laura

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