Kuler desktop
I tried to install the adobe kuler desktop today but got
following installation error :
this application requires a version of adobe air which is no
longer supported. Please contact the application author for an
updated version.
now I see I have 3 versions installed ;
version 1.0 ; version 1.0.5 and version 1.0.6
At the moment I 'm stuck , I can't even uninstall adobe air ?
I'm using a dutch version of windows XP home .
Any suggestions ?
Hi,
To help you with your issue I would like to capture some logs
from your system.
To create the logs please do the following steps:
1) Open a DOS prompt by going to Start->Run, and typing
'cmd' in the Open box.
2) At the prompt type 'cd "c:\Documents and
Settings\<userhome>\"' where <userhome> is the account
your login name
3) Type the following commands:
echo > .airinstall.log
echo > .airappinstall.log
Next, try to install Kuler again, and try to uninstall AIR
again. Come back here and post the results of the logs.
Also, what is the URL you are using to get Kuler?
Steve
Similar Messages
-
I've downloaded Apollo and then d/l the Kuler Desktop (which,
I think is awesome and can't wait to use). When I try to open it
though, it will open up, show the 'home" of it and then I get this
error. Any help would be appreciated. I'm on Windows XP Pro.
Thanks!
Error
PicHow does this resolve the problem? I am having the same
problem as described and seen with the Error Pic. Using Firefox 2 I
downloaded Air and installed it and then downloaded Kuler Desktop
and installed it and when I try to run the app I get the same
error. Also, why does it matter what browser you use to download
the program with if its being installed to your local computer. So
how do I get it to work? -
New kuler desktop (AIR)!
We have just released the latest version of the
kuler
desktop, compatible with Adobe AIR 1.0. In addition to
searching kuler themes and viewing RSS feeds of the Highest Rated,
Most Popular, and Newest color themes, you can:
- Browse color themes from the kuler website while offline
(up to 100 themes cached per feed)
- Drag and drop themes onto your own desktop as transparent
"tear offs" to scale and view over any application
- Download themes as ASE (Adobe Swatch Exchange) files
directly from the kuler desktop (must be signed in)
- New RSS feed "Random"
- Access themes from Mykuler (must be signed in)
For more info, see the
Feature
Guide.
Get Adobe AIR
herehi Sami,
The kuler desktop is great, nice work kuler team!!
Will kuler be providing the source to the air desktop, there
are few bugs I would like a shoot at. For your own record heres a
few problems I think could be addressed.
Bugs...
1: Tear offs,
When you use the tear off function there are a few UI bugs
that happen. One is that the MOUSE_UP or drop function does not
work properly and causes the swatch to appear behind the main AIR
apt or not at all if your not over the AIR apt. Two the fading
controls of the tear offs should be inside of the swatch to prevent
MOUSE_OVER bugs or you should make a hidden button that pads the
outer area of the swatch. The bug happens because of the tweening
of the alpha channel on the controls and causes a momentary laps of
MOUSE_OVER to MOUSE_OUT and make it flicker uncontrollably.
Requests.....
2. Since you have a login function why not alow for any of
the functionality of the site such as rating swatches, creating
swatches, commenting and saving swatches to a favorites panel? -
Kuler desktop now available!
Longed for the kuler Dashboard Widget but you were running
Windows? Using the Widget already but curious about Apollo?
The kuler desktop is built in Apollo so it is cross-platform.
Like the Widget, it displays RSS feeds of color themes from kuler,
executes theme searches, and lets you easily copy hex values from
any theme to your clipboard.
To download the latest Apollo runtime and kuler desktop file,
go to the
kuler Links page. Install
Apollo first, then the kuler desktop.
Curious about Apollo? Learn more about why Adobe is
developing the Apollo platform
here.
Apollo-specific discussion should be posted on the
Apollo
Forum.
We look forward to your feedback. Enjoy!
Samikay, here we go:
I get the Apollo Runtime here
http://download.macromedia.com/pub/labs/air/air_b1_win_061107.exe
The AIR Package (I assume this is the application) here
http://download.macromedia.com/pub/labs/kuler/kuler_desktop_061007.air
but what's this for
http://kuler.adobe.com/links/download.cfm?linkFile=kuler_desktop_060607.air
the last one looks the same as the AIR Package (the 2nd
download link) but does not contain any AIR files, only pngs and
xml stuff. -
I just installed AIR and kuler desktop. When I launch kuler,
I get the spinning pinwheel thing in the middle of the kuler panel
and it doesn't go away, even after I've logged in. In fact, the
LOGIN panel doesn't go away, either, after I log in.
I'm in OSX (10.4.11)....
--bryanHello, is this still happening? I cannot reproduce on my end.
Sami -
Kuler desktop refuses to close
I can launch the Kuler desktop and login, but when I click on
the 'x' to close, it won't. what can I do to make this work?Hi,
Haven't heard this one before. Could be a bug you're
experiencing. Would you mind providing us with more information -
Are you using a PC or Mac, what version of AIR do you have
installed, which version of Kuler desktop are you using?
Thanks,
The Kuler Team -
Hello,
If you tried to use (or download) Kuler AIR Desktop today,
December 11th, 2008, it's likely that you experienced issues. We're
aware of the problem and are working on a fix. We will have a
solution available soon. We apologize for any inconvenience this
may have caused you.
As always, thank you for your continued support.
Best regards,
The Kuler TeamI've uninstalled Kuler Desktop and reinstalled using the 12dec08 Kuler.air package. Kuler Desktop runs fine under the Mac admin user I set up to install applications, but when I log into my usual unpriviledged user, I get the previous 'kuler content- Sorry, no items were found.' message. The X close button doesn't seem to work and I have to force quit the Kuler Desktop application.
I don't seem to be able to locate the Apple Dashboard Widget for Kuler. Does it still exist?
I'm on Mac OS X 10.5.6 on a 2GHz Intel Core 2 Duo Mac Mini with 2GB Ram
Adobe AIR is the latest installation (.dmg file dated 18Feb09) fwiw I could only install Adobe AIR using the admin user login.
Any ideas what to try next?
Thanks,
Sayling -
I've downloaded AIR and installed it but when I open Kuler
Desktop, it gives me a gripload of code/text in my browser window.
Any suggestions?
thanks a bunchHello, if you are having trouble installing the kuler
desktop, please see this
topic
for troubleshooting/reporting tips.
Sami -
Kuler desktop installation problems?
If you downloaded the Adobe AIR (Apollo) runtime and then
installed the kuler desktop and you are experiencing problems:
1. Troubleshooting: Completely uninstall the Adobe AIR
runtime and the kuler desktop application. If you are using the Mac
OS, empty your trash too. Then install the AIR file and kuler
desktop files on the
Links page on kuler. under
"kuler content."
2. Reporting: If you are still having issues, please report
the problem with the following information:
- Describe what happened/steps to repro.
- What version of the Adobe AIR (Apollo) are you using?
(e.g., air_b1_win_061107.exe)
- What version of the kuler desktop are you using? (e.g.,
kuler_desktop_061007)
- What is your OS?
- Please attach a screengrab of any error message you are
receiving.
Thank you!
SamiI am having a problem with kuler desktop, it installed fine
but when I log into the kuler desktop, it logs me in but
immediately gives me a error message "kuler kutoff! Your session
has timed out. Please sign in again.
I then sign out (the icon is green in the lower right hand
corner and says Sign Out), then resign in and I get the same error.
I am using XP SP3 and have no problems with kuler in FF3 only
with the kuler desktop application. I really want the integration
of kuler with CS3 Photoshop and was hoping that this would give me
that integration.
Any help is greatly appreciated. -
Problems Running Kuler Desktop using Air (Mac)
I am having problems with Kuler Desktop which runs via Adobe
Air. I have tried reinstalling both, Adobe Air and Kuler Desktop,
without any luck. Air and Kuler both install without any errors.
Once I launch the application "Kuler Desktop" the color wheel just
spins in the center of the window with the message "sorry, no items
were found" at the top of the window. I can use my Kuler dashboard
widget just fine and since that works I don't think it's a
connection problem.
Am I missing something? Has anyone else had this problem?
- dHi dmane,
Please try the following steps:
1. Go to user > Library > Preferences, delete
com.adobe.kuler.Desktop.[variable] folder
2. Go to user > Library > Application Support >
Adobe > AIR > ELS, delete com.adobe.kuler.Desktop.[variable]
folder.
3. Restart system and launch kuler desktop again.
Good luck!
- dhu -
Hi,
there i have a question to solve a problem wich appears while
installation of kuler.
Every time the installation process abort with the
Errormessage
"Sorry an error accured.
The application could not be installed, cause the
Air-Application is damaged.
Please connect the application author to get a new one."
Other Air Tools could be installed without a problem.
I already tried to install Adobe Air again, but the message
still accrures.
My system is a pc in german language with adobe air
1.5.0.7220
if you like please help me solving this problem.
regards
Amaru108We've isolated the issue with the Kuler AIR Desktop, and have
fixed the problem. To get the application working again, you'll
need to uninstall your current version and then install the latest
version.
You can find the latest version on the kuler.adobe.com main
page. Just click on the "Kuler desktop" link on the News and
Features area on the far right side of the page after uninstalling
your current version.
We apologize for the added hassle.
Best regards,
The Kuler Team -
Unable to connect with Kuler Air app and Extension
Hi,
I am unable to connect Adobe Kuler Desktop(Air app). I can't login through the app. Only thing I can see when I launch the app is the RGB rotating, even after an hour.
I tried reinstalling the app two three time. No way. same issue persits.
I tried to connect through a proxy server enable and through a direct connection. same issue.
Not only the Kuler Desktop, but the plugin also has the same problem.
Please help.Hello, I was getting the same RGB loading... issue, however I was able to Sign In at the bottom with my Adobe ID, and then themes started loading when I selected from the dropdown (e.g., Most Popular). It's a little slow, but seems to be working.
-
Kuler accessible in Premiere Elements 7?
Probably a really dumb question, but since on-line apps are a new thing for me, I have to ask.
Is Kuler like a plugin that I can install in other Adobe products on a computer that isn't connected to the Net? Specifically, I'd like to be able to use it as a plugin in Premiere Elements 7, the way I now use Magic Bullets in my Pinnacle Studio 12.
If it's only available per the Net, can I save colour schemes to a flash drive and take them to the Kuler Desktop that I would install on another computer, and bring them into PE7?
I'm guessing.... nah.Tags and metadata are actually stored on the photo or media file, g. That means that, when you install a new version of the Organizer, it will see them.
In fact, Bridge should also see most of that metadata too. -
How do I apply the color scheme I choose or develop to a photo (in Photoshop CS5) or a Video (Premiere Pro CS5)?
kdocHi kdoc2:
The way in which you work with Kuler themes in Photoshop is by adding the colors from the theme as swatches. The method for adding the swatch varies, depending on if you're using the Kuler desktop (AIR) application, the website, or the Kuler panel within Photoshop itself.
Regardless of the method used for getting the colors from Kuler to Photoshop, they show up as swatches in the Swatches panel in Photoshop.
What I'd recommend doing is asking those on the Photoshop forum how to take a few color swatches and use them to apply as a "theme" or "color scheme" of some sort to an existing image. I'm certain there's a technique for doing so, but I'm not too familiar with Photoshop to tell you exactly how to accomplish this. (I think one method involves using Indexed Color Mode, but again I'm not sure how that works exactly.)
There might even be some tutorials out there to accomplish the same thing, so perhaps check on http://tv.adobe.com or search the web for such tutorials.
Hope this helps! -
I send the Kuler link to a customer to choose his favorite
colors.
The customer choosed:
Creamy Grey, Double Latte, LCD, Stone.
How can I found the hex codes for this colors please?Hi, you can view Hex values in two ways:
1. On the website, when you have selected the theme you are
interested in, hit the button with the three lines on i (the
tooltip says "Make changes to this theme..."). You can then view
the hex values.
2. If you will want hex values frequently, it could be
worthwhile to install the kuler desktop (AIR) application, where
you can copy/paste the hex values to your clipboard.
Download
AIR runtime first:
Then
kuler
desktop
Sami
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