Kuler no longer working in InDesign CS4

Hi
I've been googling this a lot but haven't found a (working) solution yet. I did find a link to what could be a solution, but the link is not working anymore.
I'm an IT guy in an office where we have a small team of four people using Adobe Creative Suite 4. Recently they contacted me asking for help because Kuler was no longer working for them (it stopped working for all four).
I installed InDesign CS4 on my own machine only to see that it does not work for me either. The error message is "No internet connection detected. Your computer must be online in order to search or access kuler themes".
When I go to Windows -> Extensions -> Connections I'm able to login, but not able to search for updates, I just get "The update server is unavailable".
When running the Kuler Air app I just get "kuler klash, please try again later".
Because we're a big company we do of course have antivirus and firewalls. To make sure that the problem isn't because of this I installed InDesign on a machine (server) on a completely different network with less strict firewall and no antivirus on the machine, but It's just the same error message as before.
Our machines are running Windows 7 Enterprise (the extra test was done on a Windows 2012 Server).
Is Kuler just not working for CS4 anymore?
Looking forward to a clarification on this problem.

The Kuler team recently rebuilt the backend of the Kuler service for security, maintenance, and peformance reasons. (the old back-end was showing signs of failure).
Anyway, it seems the new backend is not working with old Kuler APIs (CS3, CS4, and the air app and mac widget). Adobe typically provides support for up to two versions back. At the moment, that's CS5 or newer. So, I'm afraid it's not likely that you can expect a fix for CS4.
At this point, your team can use the web application to browse, create, and search themes. They can also download themes as ASE files (on the website) to import into InDesign CS4.

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Process:         Adobe InDesign CS4 [951]
Path:            /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4
Identifier:      com.adobe.InDesign
Version:         6.0.6.622 (6060)
Code Type:       PPC (Translated)
Parent Process: launchd [163]
Date/Time:       2011-03-24 10:09:32.525 -0400
OS Version:      Mac OS X 10.6.7 (10J869)
Report Version: 6
Interval Since Last Report:          7841 sec
Crashes Since Last Report:           3
Per-App Interval Since Last Report: 3731 sec
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      993FCF45-EE9F-45E7-8954-21A518C05F63
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000008
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   ???                           0x7dbf0ede 0 + 2109673182
Thread 1:
0   libSystem.B.dylib             0x8014309a mach_msg_trap + 10
1   libSystem.B.dylib             0x80143807 mach_msg + 68
2   com.adobe.InDesign            0xb819440f CallPPCFunctionAtAddressInt + 206231
3   libSystem.B.dylib             0x801707fd _pthread_start + 345
4   libSystem.B.dylib             0x80170682 thread_start + 34
Thread 2:
0   com.adobe.InDesign            0xb815acc0 spin_lock_wrapper + 90152
1   com.adobe.InDesign            0xb8179c5b CallPPCFunctionAtAddressInt + 97763
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8ba6cc92 0 + 2342964370
Thread 3:
0   com.adobe.InDesign            0xb815a93a spin_lock_wrapper + 89250
1   com.adobe.InDesign            0xb8176f67 CallPPCFunctionAtAddressInt + 86255
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8af95ce9 0 + 2331598057
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0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
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2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
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1   com.adobe.InDesign            0xb81749fb CallPPCFunctionAtAddressInt + 76675
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3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
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1   com.adobe.InDesign            0xb81749fb CallPPCFunctionAtAddressInt + 76675
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1   com.adobe.InDesign            0xb81749fb CallPPCFunctionAtAddressInt + 76675
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5   com.adobe.InDesign            0xb8145c1d spin_lock_wrapper + 3973
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0   com.adobe.InDesign            0xb815ad03 spin_lock_wrapper + 90219
1   com.adobe.InDesign            0xb81749fb CallPPCFunctionAtAddressInt + 76675
2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
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6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
Thread 11:
0   com.adobe.InDesign            0xb815ad03 spin_lock_wrapper + 90219
1   com.adobe.InDesign            0xb81749fb CallPPCFunctionAtAddressInt + 76675
2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
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4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
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1   com.adobe.InDesign            0xb81749fb CallPPCFunctionAtAddressInt + 76675
2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
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0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
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3   ???                           0x8ac11406 0 + 2327909382
Thread 15:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
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3   ???                           0x8ac11406 0 + 2327909382
Thread 16:
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Thread 17:
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1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8ac11406 0 + 2327909382
Thread 18:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
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3   ???                           0x8ac11406 0 + 2327909382
Thread 19:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
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3   ???                           0x8ac11406 0 + 2327909382
Thread 20:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8ac11406 0 + 2327909382
Thread 21:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8ac11406 0 + 2327909382
Thread 22:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8ac11406 0 + 2327909382
Thread 23:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8ac11406 0 + 2327909382
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0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8177c07 CallPPCFunctionAtAddressInt + 89487
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8af9c791 0 + 2331625361
Thread 25:
0   com.adobe.InDesign            0xb815aa8b spin_lock_wrapper + 89587
1   com.adobe.InDesign            0xb818c3eb CallPPCFunctionAtAddressInt + 173427
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3   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
4   ???                           0x8af13ed6 0 + 2331066070
Thread 26:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
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Thread 27:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
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3   ???                           0x8ac11406 0 + 2327909382
Thread 28:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8ac11406 0 + 2327909382
Thread 29:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
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Thread 30:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
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3   ???                           0x8ac11406 0 + 2327909382
Thread 31:
0   com.adobe.InDesign            0xb815a8c8 spin_lock_wrapper + 89136
1   com.adobe.InDesign            0xb8176d61 CallPPCFunctionAtAddressInt + 85737
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Thread 32:
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Thread 33:
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Thread 34:
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Thread 35:
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Thread 37:
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Thread 38:
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Thread 39:
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Thread 41:
0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   com.adobe.InDesign            0xb80c6b13 0xb8000000 + 813843
3   com.adobe.InDesign            0xb80c0037 0xb8000000 + 786487
4   com.adobe.InDesign            0xb80dd8e8 0xb8000000 + 907496
5   com.adobe.InDesign            0xb8145397 spin_lock_wrapper + 1791
6   com.adobe.InDesign            0xb801ceb7 0xb8000000 + 118455
Thread 42:
0   com.adobe.InDesign            0xb815a8ff spin_lock_wrapper + 89191
1   com.adobe.InDesign            0xb8176e5d CallPPCFunctionAtAddressInt + 85989
2   com.adobe.InDesign            0xb80e88cb 0xb8000000 + 952523
3   ???                           0x8b83ec52 0 + 2340678738
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x7f839014 ecx: 0x00000000 edx: 0x00000004
edi: 0xb81f8714 esi: 0xb81f86f0 ebp: 0x8a028d80 esp: 0xb7fffacc
   ss: 0x0000001f efl: 0x00010217 eip: 0x7dbf0ede   cs: 0x00000017
   ds: 0x0000001f   es: 0x0000001f   fs: 0x00000000   gs: 0x00000037
cr2: 0x00000008
Binary Images:
0x80000000 - 0x8005dff7 com.apple.framework.IOKit 2.0 (???) <A769737F-E0D6-FB06-29B4-915CF4F43420> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x8007d000 - 0x800e7fe7 libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
0x80142000 - 0x802e9ff7 libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
0x8036b000 - 0x804e6fe7 com.apple.CoreFoundation 6.6.4 (550.42) <C78D5079-663E-9734-7AFA-6CE79A0539F1> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x805de000 - 0x805ecfe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x805f1000 - 0x805fdff7 libkxld.dylib ??? (???) <F0E915AD-6B32-0D5E-D24B-B188447FDD23> /usr/lib/system/libkxld.dylib
0x80601000 - 0x80647ff7 libauto.dylib ??? (???) <29422A70-87CF-10E2-CE59-FEE1234CFAAE> /usr/lib/libauto.dylib
0x80654000 - 0x807d6fe7 libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <D375C1CF-C88D-C5F6-3C49-CD429023FBAC> /usr/lib/libicucore.A.dylib
0x80838000 - 0x808e5fe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
0x808f9000 - 0x808fcfe7 libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <28F0312C-0678-159E-34E2-9A4E3DEADB20> /usr/lib/dyld
0xb8000000 - 0xb81defff +com.adobe.InDesign 6.0.6.622 (6060) <6437A74D-607F-7339-5F7E-F6B0EF81C25D> /Applications/Adobe InDesign CS4/Adobe InDesign CS4.app/Contents/MacOS/Adobe InDesign CS4
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <ADF8138B-2384-2FC0-CCBF-C4721B53568A> /usr/lib/libSystem.B.dylib
Translated Code Information:
objc[951]: garbage collection is ON
Model: iMac11,3, BootROM IM112.0057.B00, 4 processors, Intel Core i7, 2.93 GHz, 16 GB, SMC 1.59f2
Graphics: ATI Radeon HD 5750, ATI Radeon HD 5750, PCIe, 1024 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.14.5
Bluetooth: Version 2.4.0f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HDS722020ALA330, 1.82 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
Serial ATA Device: APPLE SSD TS256B, 233.76 GB
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: PTZ-631W, 0x056a (WACOM Co., Ltd.), 0x00b5, 0xfd140000
USB Device: USB Reader, 0x050d (Belkin Corporation), 0x003a, 0xfd130000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: FA GoFlex Desk, 0x0bc2, 0x5071, 0xfa130000
USB Device: Keyboard Hub, 0x05ac (Apple Inc.), 0x1006, 0xfa140000
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0304, 0xfa143000
USB Device: Apple Keyboard, 0x05ac (Apple Inc.), 0x0220, 0xfa142000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000

Indesign cs4 update error

Hi,
We are working in Indesign cs4..i am getting error while updating the xml in Indesign cs4.but it is working fine in Indesign cs5.5 and cs6...i have added my script below,
function ReLink()
myDoc = app.activeDocument;
myLinks = myDoc.links;
for (j = myLinks.length - 1; j >= 0; j--)
                    myName = myLinks[j].filePath;
             var ext = myName.substring(myName.length-3,myName.length) ;
           if (ext=="xml")
      var reLinkXMLFile = app.scriptArgs.get("reLinkXMLFile");
              var myXMLFile = File(reLinkXMLFile);
     myLinks[j].relink(myXMLFile);
     myLinks[j].update();
please someone help us to solve this problem.thanks in advance.

I think you're in the wrong forum.
Have you tried to ask your question at: http://forums.adobe.com/community/indesign/indesign_scripting ?
Regards
Bartek

InDesign CS4 / CS5 missing JavaScript Socket() object?

If I do
var mySocketObject = new Socket();
socket.open("mywebsite.com:80", "BINARY")
in Photoshop, it creates a socket object called mySocketObject, which is not null and opens the socket correctly.
If I do the same thing in InDesign CS5, the same command fails.
I know this works in InDesign CS3, so what does one need to do to make Socket() work in InDesign CS4/5?

Adobe's own Javascript Tools Guide is your friend for snippets like these.
This is from the CS4 guide, but it should work for CS5 as well:
reply = "";
conn = new Socket; // access Adobe’s home page
if (conn.open ("www.adobe.com:80"))
// send a HTTP GET request
conn.write ("GET /index.html HTTP/1.0\n\n");
// and read the server’s reply
reply = conn.read(999999);
conn.close();

Indesign CS4 loses links when saving layout

I ran across an interesting situation at work, using Indesign CS4 on a Mac in an ActiveDirectory environment (network users). Every time Indesign was saving the layout file, the last graphic element placed on the layout lost the link to the original file. We change every single component in this scenario (parameter ram, Indesign prefs, new hardware, OS upgrade from 10.6 all the way up to 10.8, deleted the user and created a new one, ...) until we noticed a font problem with the universal type client deamon. The solution was pretty simple - we deleted all the font-management stuff and did a clean install of the universal type client. Et voilà, Indesign worked like charm… maybe someone can make use of my time-consuming experience

Thank you. I'm pretty sure there was another thread about losing links last year, and it also turned out to be Suitcase.

Scripts no longer working via Bridge

For some reason, scripts no longer works in Bridge CS4.
I've previously installed "Dr. Brown's services" scripts which is available in the "Tools" menu of Bridge. However, when I select some files, then choose this script Photoshop starts up, but nothing more happens.
The same goes for the "Tools"-"Photoshop" menu (Batch, Image processor etc.). Photoshop CS4 starts up but nothing else happens.
However, if I do the same thing in Photoshop itself ("File"-"Scripts") it works fine, so the scripts themselves are working, or so it seems.

If for some reason Bridge suddenly behaviors other then before the first
thing to try is a restart for Bridge holding down option key to refresh the
preferences. Set Prefs again to your wishes and try again.
For some reason, scripts no longer works in Bridge CS4.

InDesign CS4 and PhotoShop CS4 Integration issue.

When working in inDesign CS4 Mac, I often click on a image to edit it in photoshop CS4 via the edit button in the InDesign links pallet That brings up the file in PhotoShop so that I can make my adjustments. When trying to save the photo in Photoshop the file will note save.
I get the pop up message that the file is in use. So I have to close the InDesign file in order to save the photo, re open inDesign to re-link the image. Very frustrating when working with a customer.... Any one else having this issue? or am I just lucky.
mac pro 2 x 2.8 GHz Quad-Core Intel Xeon with 10 Gigs ram Running Mac OS X 10.5.6
InDesign 6.0.1

This could be a Leopard thing as I don't have that problem using those apps in Tiger.
You may also need to use Diskwarrior to fix your directory.

Problems with fonts in indesign cs4

I have the problem with using the font Arial Narrow bold and Helvetica and maybee there is more fonts.
Im using windows 7 64 bit, and installing the font as it should be.
But it dosnt show op when it works with indesign cs4 / illustrator / photoshop.
But it works fine with word.
Can it be a installingproblem or ??
mvh. Mr. Mox

Hi Peter
Thanks for trying to help.
I have installed the file from your link. And there is no issues with the windows.
Is there a hotfix for Adobe cs4. The fonts works ok with word program.
I have just change the computer ( with windows xp and there was no problems. And now its installed with windows 7 64 bit.
And therefore installed and reactivated the Adobe programs
mvh. Mr Mox

Kuler no longer working in InDesign CS4

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