L have a replacement ipad and my icloud back is from an old os system. how can I access it?
Please help
Welcome to the Apple community JB.
If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple ID.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.
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I have a new computer and after I downloaded iTunes my music library is empty. I had to deauthorize my last computers since I was at the 5 limit. How do I get my music?
Copy all of your music from your backup copy of your old computer to your new one.
If for some reason you have failed to maintain a backup copy, then you can redownload some itunes purchases in some countries.
Download past purchases - Support - Apple -
I have an iPhone 4S that is a replacement of a defective 4s. When I activated the newer phone, I believe I transferred over everything except pictures (had multiple failures trying to backup and restore). Now the phone shows over 3Gb of data backed up in the cloud from my old 4s. How can I find out what is in this backup? It is preventing me from backing up my new 4s to the cloud due to the amt of data. It may be duplicated info that I don't need or I may want to archive the backup or parts of it like pictures.
You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device? -
I have a new Ipad and was trying to sync from Itune what is on my Iphone. It keeps saying "Ipad can't be used Apple Moble device service isn't started". ???? help I then tried to connect my phone to Itunes and it is saying the same thing??? Help what is going on?
Right click 'computer' in your PC/laptop (whichever). Click 'Manage', then 'Services and Applications', then 'Services', you should see 'Apple Mobile Device' running or stopped. If you couldn't find 'Apple Mobile Device', it means you haven't download iTunes into your PC/laptop (whichever).
Cheers -
have change my name and my icloud is still using the old account. how do i change it to my new apple ID on my iphone without deleting the backup already in icloud
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iDevice, then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, and your old ID is an earlier version of your current ID, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I am trying to set up my new replacement phone and the iCloud account is using my old email that is no longer activated, so I am not able to reset my password in order to set up messaging, etc. What do I do??
Try to change your Apple ID back to your old email address (http://appleid.apple.com) in order to set up and activate the phone. After the set up please sign out of iCloud and turn off "Find My iPhone" (Settings > iCloud) - do that on all your devices -, then change your Apple ID to your new address again and then add your iCloud account on you devices again.
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I have the newest IPad and want to download photos from my computer. However, I have thousands of photos stored under My Pictures on my desktop. How can I transfer just the newest album to my IPad? I'm afraid that all the photos will be downloaded. Please advise.
Another way. You can use a USB flash drive & the camera connection kit.
Plug the USB flash drive into your computer & create a new folder titled DCIM. Then put your movie/photo files into the folder. The files must have a filename with exactly 8 characters long (no spaces) plus the file extension (i.e., my-movie.mov; DSCN0164.jpg).
Now plug the flash drive into the iPad using the camera connection kit. Open the Photos app, the movie/photo files should appear & you can import. (You can not export using the camera connection kit.)
Secrets of the iPad Camera Connection Kit
http://howto.cnet.com/8301-11310_39-57401068-285/secrets-of-the-ipad-camera-conn ection-kit/
Cheers, Tom -
i don't know where to tell the iphone that it should look onto the icloud and get the back up from my old device. This page says I will be prompted but I have not been. Where should I look?
Settins > General > Reset and then Erase all content and settings. Then during setup assistant click restore from icloud backup
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Many of my recently uploaded photos are horizontal when they should be vertical, and vice versa. I've corrected all these on my laptop but in my iPad and i Phone photo streams they are still mixed. How can I fix this? Thanks.
Add the corrected ones to your PS - PS contains only what was added to it - changes made are not applied to the PS - you have to re add the updated photos
LN -
i have a macbook pro. i think i might have pushed some buttons that made my macbook look for a wireless keyboard.. i dont have any wireless keyboard. and now i cant use the keyboard on my macbook. how can i get the normal keyboard staring?
korgba wrote:
it pops up a script were it says that the macbook cannot find a bluetooth keyboard, and it isnt a keyboard connected
For some reason, your Mac doesn't recognise that a keyboard is present, so it looks for a wireless keyboard. The question is, why doesn't your Mac recognise that a keyboard is attached?
First, you need to make sure you remove all peripherals, especially USB peripherals (the keyboard is on the USB bus). Then restart holding down the Shift key. This should boot in Safe mode. If the computer boots normally (not in safe mode) and the keyboard is still not working, try resetting the SMC
Intel-based Macs: Resetting the System Management Controller (SMC)
<http://support.apple.com/kb/HT3964>
If that still doesn't fix the problem, then the keyboard (or its controller) is probably damaged and needs to be replaced. -
I rented a few movies and downloaded them to my computer. Before they had been viewed, I updated my iTunes software and the movies were no longer in my library. How can I access the movies as I have already paid for them?
Try here > iTunes Store: Transferring purchases from your iOS device or iPod to a computer
iCloud doesn't support movies...
iCloud backs up your:
Purchased music, TV shows, apps, and books
Photos and video in the Camera Roll
Device settings
App data
Home screen and app organization
Messages (iMessage, SMS, and MMS)
Ringtones
From here > Apple - iCloud - Store and back up your content in iCloud. -
I have done my back up using time machine, now I have a new mac and I need to access the files that I had saved from my old mac. How can I do that?
Use Migration Assistant on your new Mac:
Click Continue:
On the next screen, choose your Time Machine backup disk.
Don't bother to migrate Applications unless you know they will work on your new Mac. For example, PowerPC applications won't work. Just migrate your user account which will copy all your photos, music, movies, and other documents.
Note: you will not be able to migrate the information to same account in which you are already logged in. Migration Assistant will tell you that and recommend what to do. It can migrate the information to a new account, but you will have to give it a name you might want to change later. One way around this is to create a temporary account, log in to it, and run Migration Assistant which will replace your normal account. Then, log out of the temporary account, log in to your usual one, verify everyting works as you expect, and delete the temporary one.
All this can be avoided when you set up a brand new Mac by running Setup Assistant which essentially does the same thing to create your new account, but most people are too excited to do that and elect to migrate later. -
i lost my iphone and now icloud dosent download the photos !!! how can i get my photos in another way ??
You will need to get another phone to restore from you icloud backup http://support.apple.com/kb/HT4859
FAQ photo stream http://support.apple.com/kb/HT4486 -
I accidentally deleted a folder of music from iTunes. I have Match, and now it seems deleted from all my devices. How can I get it back?
Were you in iTunes or the Finder? If you were in iTunes what exactly did you click? You say "a folder" but the only "folders" in iTunes contain Playlists and deleting a playlist will not delete tracks from the iTunes library.
When you deleted the music were you prompted to delete the tracks from the cloud? If so, did you do so?
Were you prompted to move the files to the Trash. If so did you do so? If you did have you emptied the Trash?
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