L355D DVD drive doesn't recognize some Photoshop CS2 disks

I have 2 Toshiba Laptops, one with XP, one with Vista (L355D). Neither one will even recognize my Adobe Photoshop CS2 install disk. This Disk works fine in ALL other computers (3) I have tried it on. Any Ideas???

If these are new original DVD, you should bring your system in for alignment. If they are copied DVDs, the drive that made them may be out of alignment and your good drive can't read the bad copy. There is also another issue you may be talking about. Many DVD movies are assigned a country code and will not run on a machine from another country. This was intended to prevent piracy.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Similar Messages

Pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem?

My pavilion dv7-1232nr dvd rw drive doesn't recognize some dvds how can I fix this problem? I am running Win 7 home premium 64 bit.

If these are new original DVD, you should bring your system in for alignment. If they are copied DVDs, the drive that made them may be out of alignment and your good drive can't read the bad copy. There is also another issue you may be talking about. Many DVD movies are assigned a country code and will not run on a machine from another country. This was intended to prevent piracy.
Reminder: Please select the "Accept as Solution" button on the post that best answers your question. Also, you may click on the white star in the "Kudos" button for any helpful post to give that person a quick thanks. These feedback tools help keep our community active, so you receive better answers faster.

Tecra M4 - DVD drive doesn't recognize any disk under Vista

Hi,
after the installation of Vista my dvd drive doesn't recognize any disks !
No upgrade from XP! It was a clean Vista installation.
I found several links about the registry entries upper and lower filter this entries doesn't exist in my registry under the class CDROM.
I tested the drive under XP it works fine and recognizes everything.
Drivers are correctly installed no problems in the device manager is prompted.
So i have no idea how to get it working, seems to be a Vista problem
Could any one help me ? I'm really frustrated about this
Thanks for your help

Maybe this helps:
- Remove the CD/DVD drive from the device manager.
- Then access the registry and remove the Upperfilters and Lowerfilters values completely from the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Contro l\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
- Then reboot the notebook
But what happens exactly? What disks are not recognized?

Dv2915nr cd/dvd drive doesn't recognize when disk in. drive doesnt show up in device manager.

dv2915nr cd/dvd drive doesn't recognize when disk in. drive doesnt show up in device manager.

Hi,
Here's one option you could try as it will give a good indication whether the problem is with Windows or a Hardware issue with the optical drive itself.
Create a bootable Ubuntu CD
The Ubuntu CD you create should run as you boot the notebook ( ie outside of Windows operating system ), so if this will not run, the problem is almost certainly a Hardware issue with the DVD drive
On another PC, follow the procedure on the link below to create a bootable Ubuntu CD and follow the steps in Part 3 to 'Try it' to see if this OS will run from the CD. The 'try it' option does not need to install on the Hard Drive, it just runs from the CD.
http://www.ubuntu.com/desktop/get-ubuntu/download
Let me know if this will run.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

DVD Drive Doesn't recognize Media Disc

I have an Envy dv7. Product # B6B75AV. DVD drive hpBD MLT UJ260
I have a program that will copy a dvd from the source, dvd drive #1, to the target same dvd drive #1.
When it is done copying the disc it ejects the original and asks to have a writable media disc inserted.
When I insert the DVD the drive doesn't recognize the blank dvd, keeps asking for it, and when I put it in, it spits back out saying to insert a writable disc. I have used the blank DVD+R for burning other things so it should work. I tired putting in 4 different blank discs to make sure the disc was ok.
Is there anyway to find out for sure whether this DVD writer uses DVD+R or DVD-R?
Any help will be appreciated.

Hi,
You can view all the media capabilities of your optical drive using the free application on the following link.
http://www.vso-software.fr/products/inspector/inspector.php
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

I installed Lion, now my dvd drive doesn't recognize any files on dvd. Please help.

I'm a photographer with tons on images on dvd and my dvd drive now doesn't recognize any files on any of my dvd's. Help!!!

After 3 trips to the Apple store this week, the issue is still unresolved. The photo dvd's open just fine on Snow Leopard, but are not recognized at all on Lion. I'm guessing since the DVD's were originally burned on a PC, they will no longer work. After finding out that PowerPC is no longer recognized by Lion and I can no longer use Nikon NX2 (Photo editing software), I will be re-installing Snow Leopard. According to the Apple store in Lancaster, Pa. there is no refund available for my Lion purchase. I have a ton of photo DVD's, most of which will not open since I've only recently switched to an IMAC system. It has made me think about returning to the PC world. I'm VERY unhappy with these developments and I really need to re-think my computer situation. I don't do much else besides photography. My purchases and time spent with my IMAC has aparently been a great waste.

DVD drive doesn't recognize blank DVDs or allow burns

I got a 20", 2.4 Ghz Intel Imac not too long ago, with Leopard already installed. I'd been using Parallels or Boot Camp to do all by DVD burning in Windows until recently. The first time I tried to do it in OSX 10.5.1, it didn't work right. The DVD icon does not show up on the desktop, though it's acknowledged when it's inserted, and a box pops up asking for me to perform an action. But I can't get it to burn a simple data DVD through disk utility, or even in DVD Studio Pro. I saw other threads about this, wondering if anyone has a solution. A file ending in .plist was mentioned, that you should move from its folder if you find it. I didn't find it. What else can I do? Works fine in Windows through Boot Camp or Parallels, and once a disc has something on it, it'll show up when put in the DVD drive. It's only blanks that are "invisible".

You issue sounds similiar to all of us in the other chat thread. Go to "MATSHITA superdrive has died" and post your comments there, perhaps more people post, it might get Apple's attention.

DVD drive does not recognize some media on Satellite A30-514

I own a Satellite A30-514 laptop with Microsoft xp OS. Just lately, some DVD's (not games) will not play from the drive. some do some don't. It is not a region problem - they are all region 2. Windows does not read the disc when it is inserted and does not register a disc in the drive when I show 'my computer'. CD's all play normally. Could this be a driver (internal) issue or is my DVD CD combo just too old now?
Thanks Marie.

Hi
To give you some precise answer it will be interesting to know which DVDs are not readable. Meaning of word 'some media' is to general and not helpful to understand the problem.
Satellite A30 is pretty old notebook model and it is possible that ODD functionality is not good anymore. You can try to clean the lens.

Used Bootcamp to install Windows 7. Now, my macbook pro 13 mid 2009 will not boot back into OSX, there is no Bootcamp utilities like there should be anywhere to be found, and the DVD drive will not recognize the OSX install disk that came with my laptop.

Basically all in the title. Also, some additional info: partition was 115 GBs for Windows, 385 or whatever for OSX (I have a 500 GB Harddrive), I have tried restarting multiple times, and the drive will recognize the DVD, but almost as if the DVD is blank, as it asks me to format it or drag files to it, etc.

Hold your "Option" key down while starting your machine. Continue to hold it down until you are presented with the boot menu which should allow you to select either OS X or Windows (provided you didn't somehow wipe your OS X partition). When you get into OS X, you can go to System Preferences / Startup Disk. Here you can select the default startup partition (OS X or Windows)... when you're installing Windows via BootCamp, it gets changed to Windows so when you finish setting up BootCamp, it automatically reboots and launches the Windows installer. Installing all of the Windows drivers from the OS X DVD should provide you with a Startup Disk option under Windows as well.

Drive doesn't recognize ANY DVDs or CDs?

Can someone explain real simple stupid like how to try to get my DVD/CD player to recognize disks again. I have a PIONEER DVD-RW DVR-103 in my G4 am using Tiger 10.4.3. After installing Tiger my computer has fallen to pieces and this is the last one. Now I am seriously considering cleaning out the entire machine and starting anew as I have a G5 on order. Problem is how can I even reinstall is my DVD drive won't recognize any disks? It spins and spins and spits out the DVD. It will read nothing.
Thanks, Steph

One day the Pioneer DVR-106 drive I had in my G4 MDD stopped working it would accept disks. I tired everything. calls to apple care didnt help since this was an upgrade I added. I read everything on every site.
finally took the drive out of the computer and as I turned it over I heard a rattle. it had never rattled before. A search of posts on www.xlr8yourmac.com lead me to a posting about parts inisde the drive failing and in some cases some miniscule part could cause the drive to fail to read any disc. I was at my wits end and decided what the heck I was planning on Buying a new DVD-R drive anyway, so I opened the puppy up. I put everything out on my white utility table and took care to track every screw. To give me a reference point to how the drive looks and works I took apart a different CDROM drive that no longer worked. I noticed both units were similar internally.
well to make a long story short the culprit was a piece of dust that had got onto the Laser Lens and a piece of metal, some spring that lodged itself near the midle. It was magnetized and stuck to the drive middle area. I took the piece out and crossed my fingers. put it back together and decided to put it in an External 5.25" FW400 case which i have a few siting around for when I pull old HD's. Plugging in the now external Pioneer DVR-106 the unit turned on a-ok and voila the Mac recognized it and was able to read every DVd and CD and perfomred a succesflu burns for many DVD data discs and Audio CD's.
I posted my experience on xlr8yourmac.com and I am pretty sure I lucked out. But hey worse comes to worse, you can always pop that puppy open and see whats there. never know.
good luck anyway and you probably just better of to buy a new OEM Pioneer Superdrive, OWC aka macsales.com has some good bundles also Newegg.com has better deals for people who just want the Bare drive sans disks, cables, etc.

What can I do if my CD or DVD drive doesn't work properly in Windows 8?

QuestionWhat can I do when if my laptop CD or DVD drive doesn't work properly in Windows 8?
AnswerNote: For help with this issue in Windows 7, please see this article.
To get your CD or DVD drive working correctly, try these suggestions in the order listed.
Reinstall the Driver
Hold the Windows key and press the 'x' key to open a menu in the lower-left. In this menu, select "Device Manager." Expand "DVD/CD-ROM drives." Right-click the entry for the CD/DVD drive nested under "DVD/CD-ROM drives," then select "Uninstall." Finally, restart the computer. The computer will reinstall the drivers for the drive.
Power Cycle
Even when your laptop is off and unplugged, residual power can still be held in some components. While this is normal, clearing it can help with some hardware problems. Perform these steps to complete what’s called a power cycle.
Ensure the laptop is turned off.
Unplug the laptop's AC power cable.
Unplug all wires and peripherals. This includes CDs, DVDs, USB sticks, mice, printers, and any other accessories.
Remove the battery (if the model has a removable battery). If the model does not have a removable battery, check your user's guide to determine if you have a pinhole reset on the bottom. If you do, press this.
Hold down the power button for thirty seconds.
Reattach the battery if removed.
Connect the AC adaptor to the power socket that was confirmed to be working in the first step.
Connect the other end of the AC adaptor to your computer.
Start the computer and test the drive
Microsoft Fix-it
Your computer may exhibit one or more of the following symptoms:
Your CD or DVD drive no longer appears in Windows
Your CD or DVD drive does not read or write and is shown as disabled
The media in your CD or DVD drive cannot be read
The media cannot be written to a CD or DVD inserted into the drive
You receive an error message about your CD or DVD drive
If any of these symptoms apply to your computer, use Microsoft Fix-it troubleshooter available here.
System Restore
Try using System Restore to restore to the most restore point from before the problem arose.
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
System Recovery
If the System Restore doesn't solve the issue, you could try a System Reset. Resetting your laptop to its original, out-of-the-box state is a great way to eliminate software as a possible cause of the problem. Note that doing a system reset will return the laptop to its default conditions, completely wiping your data. Information on how to perform a system recovery can be found in your user's guide.
For more information on performing a recovery, see the following article:
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
Contact Customer Support
If the drive doesn't work after performing a recovery, it may be due to hardware failure. Please call customer support or seek servicing.

See this Microsoft article - http://support.microsoft.com/kb/314060/en-us For ways to fix manually
and/or use the proper microsoft fixit 8.1 and 8 or the other one for Windows 7, Vista, and XP listed below.
(these are from the Microsoft article)
Resolution 2: Use the CD/DVD Fix it troubleshooter
To automatically fix common issues with CD or DVD drives, click Run now, and then follow the on-screen instructions. Windows 8.1 and Windows 8
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
Windows 7, Windows Vista and Windows XP
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
If your problem is not solved, try the next
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

DVD Drive will not recognize any movie DVD disk in the drive - thus will not play any dvd movies.

HP G71 449WV dvd drive will not recognize any dvd disc that has a movie on it. Will not play movies, keeps saying to insert disc when there is a disc in there. It will recognize a dvd data disc or a blank dvd, it just will not recognize any dvd movies. I've tried the microsoft fix it, downloaded new codecs, using different dvd playback software but none of that works since the drive will not recognize there is even a dvd movie in the drive. Computer is out of warranty.

Hello crollinsphoto1, welcome to the HP Forums.
It appears that you're not able to play movie DVD's in the DVD player in your notebook. I will try to assist you with this.
I'd recommend starting with this document:
Resolving DVD and Blu-ray Movie Problems (Windows 7).
Also, are these purchased DVD's or burnt DVD's?
Do the movies play in other sources? (DVD player, other PC)
Let me know how this goes.
Thanks.
I worked on behalf of HP.

I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion

I have a MacBook Pro bought in dec 2009. Currently has mountain lion osx installed. Worked like a dream until today. Randomly froze, so I restarted it. To find I got a grey screen. It wouldn't start. Also note my DVD drive doesn't work, but mountain lion was installed via App Store anyway.
So here's what I done so far:
tried resetting PRAM - No success
Done disk utility. Disk verified with no errors. I even re formatted disk. - no success starting.
Tried re installing mountain lion via download . It froze halfway installing -no success.
Tried backing up a time machine backup from my USB hard drive. It froze at 1% - no success
Tried booting from safe mode - no success
Tried the command line boot - no success.
Please someone help!

Sounds like the hard dre has left the building, Died, in the Sh*tter, Gone to the hard drive resting place in the sky.
Buy a new drive connect it to the system with a SATA to USB adapter and see if you can install Mt Lion on that drive connected externally. If you can then the drive inside your system has failed.
Oh Wait!!!! You have the 2009 model. They are known for bad drive to logic board cables. So it may not be the drive itself but the cable going from the drive to the logic board. Do the same as above then if the system runs OK with the new drive connected externally install it in the system and see if it boots. If it does you are good to go. If it doesn't then it is more then likely the cable that hs failed.
I would suggest you also SAVE a copy of that download of Mt Lion and create a USB install drive from it using Lion Disk Maker, once you get your system up and running.

HT5628 When I install Windows 8 on my MacBook Pro(13-inch,Early2011),the Super DVD Drive doesn't appear in Windows 8 and installing Boot Camp 5 drivers doesn't solve my problem,what can I do?

When I install Windows 8 on my MacBook Pro(13-inch,Early2011),the Super DVD Drive doesn't appear in Windows 8 and installing Boot Camp 5 drivers doesn't solve my problem,what can I do?

Go into your system preferences and click the startup disk icon then select your Mac HD.

Hi, my dvd drive doesn't show on my computer and device manager. can anyone help me?

Hi, my dvd drive doesn't show on my computer and device manager. can anyone help me? Notebook HP dv6700z.
This question was solved.
View Solution.

Hi,
If the drive is not showing in the list of bootable devices, you can be fairly certain that it has suffered a Hardware failure and will need to be replaced.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

L355D DVD drive doesn't recognize some Photoshop CS2 disks

Similar Messages

Maybe you are looking for