L505D said my Windows 7 is not genuine, how can I resolve it?

I bought loptop L505D-S5983 just 15 days ago in U.S. with Windows 7 Home Premium installed already with Win7 S/N number at the bottom of my laptop. But yesterday when I reboot the laptop, it prompt that the Win7 is not genuine and asked me to active it, when I click that then the prompt is "contact Toshiba technical support to resolve it...", even I tried to resolve it by myself according to the guide by input the S/N, but no such prompt or area to input the S/N.
I hate this types of problem and it is very strange. it is frst time for me to use Toshiba Laptop even I already uesed many brand, Dell, Sony, IBM, etc. for many years. but I have no idea this time since I am at Mexico city now and no local technical support here. even I made a backup CD but it does not work now. I called technical support center several times but no one would help me.
Would someone give me a hand here?

Hi @twilat,
Welcome to the HP Forums!
I understand that you scanner bulb is to low with your HP Officejet J4680, on Windows 8.1. I am happy to look into this for you!
Some questions for you, if you do not mind:
Are you able to place a sheet of paper on the scanner glass and make a copy of it? Or does the printer provide the same error message?
Is the printer plugged into a surge protector? Or Directly into the wall outlet? Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector. This applies to Inkjet printers as well.
If you make a copy and lift the scanner lid, do you see the light bulb come on, and the scanner bar moving?
Thank you for posting, and hope to hear from you soon!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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Windows 7 build 7601 this copy of windows is not genuine how to solve this

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Microsoft windows is not genuine error

Hi,
I have installed Symantec Endpoint Protection Antirvirus software in my machine on 2 Jan 2015 but soon restarting my machine I'm getting an error "Windows is not Genuine", Go Online and resolve. I have my Windows
Product Activation key and I have entered the Key many times in order to activate my windows product on my machine; but it is not activation and getting error code 0x80007000D, prompting again that Windows is not genuine.
Apart from this My Office in the same machine have got problems and it is also giving error of invalid software after SEP installation.
Will you very thankful to anyone who will fix the issue.
Please

Hi,
I have installed Symantec Endpoint Protection Antirvirus software in my machine on 2 Jan 2015 but soon restarting my machine I'm getting an error "Windows is not Genuine", Go Online and resolve. I have my Windows
Product Activation key and I have entered the Key many times in order to activate my windows product on my machine; but it is not activation and getting error code 0x80007000D, prompting again that Windows is not genuine.
Apart from this My Office in the same machine have got problems and it is also giving error of invalid software after SEP installation.
Will you very thankful to anyone who will fix the issue.
Please
You should repost in the Windows Genuine Issues forum. Read the directions below before you do:
MGA
Diagnostic Report:
To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop -http://go.microsoft.com/fwlink/?linkid=52012 )
Once downloaded, run the tool.
Click on the Continue button, after a short time, the Continue button will change to a Copy button.
Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.
One
Issue Per Thread:
Most Activation and Validation issues look the same, on the surface, but can have many different causes and fixes. This is why we ask for a diagnostic report and this is also why we ask that you create your own thread for your issue (in other words, don't post
your issue in another person's thread).
It just becomes too complicated to try to troubleshoot multiple different issues in the same thread.
New
to the Forums?
Note that if you are new to these forums, you may find that you are unable to post due to a restriction on the inclusion of links and pictures.
Simply delete the only lines that contain links - this will allow the remainder of the report to upload (and those lines are not generally
critical to the report anyhow)
Please do not read this sentence. Please ignore the previous sentence.

How to resolve error message 'Windows 7 Build 7601 This copy of Windows is not genuine'

Hi
I have the following error message on my computer 'Windows 7 Build 7601 This copy of Windows is not genuine'
I have already spoken to a HP expert via telephone, and they aked me to continuously press the F11 button whilst switching on my laptop (Pavillion dm1)
It says I should see a grey bar with the text Windows is loading files on a blue screen however this does not come up on my screen.
Please can you help.
Many thanks

Try the steps in the following weblink/Video:
http://www.youtube.com/watch?v=NmBYK-vwCfI
I am an HP employee.
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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Validation Windows 7 not genuine

We have a site license for Windows 7. For the vast majority of the PCs we have installed, everything is working fine. They are installed on our normal Corporate Network with access to the intrnet. We have a smaller group of PCs that were installed the same
way, cloned, but is cutoff from our normal Corporate network. For Windows Update, there has been an exception made so that these machines can get to the corporate Windows Update Site. But now, one by one, they are coming up with the Windows 7 not genuine message.
As I said, these copies are legal as we have the necessary site license. How do I get Windows to recognize these PCs as valid? Do we need to punch another hole in our firewall to get to a particular Windows site?
Tim

Hi,
Do you use KMS to activate your clients?
You can try this command to reinstall all licenses files:
Slmgr /rilc
On the other hand,
the CMID should be a unique value per KMS client, how do you cloned your computer?
The KMS current count does not increase when you add new Windows Vista or Windows 7-based client computers to
the network
http://support.microsoft.com/kb/929829
If you have any feedback on our support, please click
here
Alex Zhao
TechNet Community Support

Windows 7 - Build 7601 this copy of Windows is not genuine

Hello everyone.
Im a newbie here so i hope i get this right.
I have a question about this message on my desktop reading "Windows 7 Build 7601 this copy of Windows is not genuine." ????
I bought this Satellite c660 at Qatif, Saudi Arabia and now it is here in the Philippines.
My laptop is Windows 7 Professional 32-bit. It is asking for a product key and i cannot find one. There is no product key sticker in the bottom and i dont know where to get that.
I've run a diagnostic and i hope this helps.
Diagnostic Report (1.9.0027.0):
Windows Validation Data-->
Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Windows Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 00371-177-0000061-85062
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}(4)
Is Admin: No
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111118-2330
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{1E8191EC-15C9-4DC3-8886-55DD7BBA8D84}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PW487</PKey><PID>00371-177-0000061-85062</PID><PIDType>5</PIDType><SID>S-1-5-21-3557145390-3644324294-2060978674</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite C660</Model></SYSTEM><BIOS><Manufacturer>TOSHIBA</Manufacturer><Version>1.60</Version><SMBIOSVersion major="2" minor="5"/><Date>20110707000000.000000+000</Date></BIOS><HWID>4B8C3E07018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Korea Standard Time(GMT+09:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSCPL</OEMID><OEMTableID>TOSCPL00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65261</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".
Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:15:2012 19:39
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAIAAAABAAAAAwABAAEAJJT+lnD3en8mEX4nsL +8NxRgtMToxMDARso=
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: no, invalid SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC PTLTD APIC
FACP TOSCPL CRESTLNE
HPET INTEL CRESTLNE
BOOT PTLTD $SBFTBL$
MCFG INTEL CRESTLNE
OSFR TOSHIB A+2nd ID
SLIC TOSCPL TOSCPL00
SSDT BrtRef DD01BRT
SSDT BrtRef DD01BRT
PLEASE anyone help? I am not a techie person and i dont know how to fix this problem. Thank you and regards.

Now, this is pretty complicated for me to understand but one thing is just clear, this is counterfeit. I have asked help from other Windows7 forums and all they tell me is to report this to Microsoft.
MANY people have counterfeit installs - very few of them actually know it! And im one of them.
A large proprtion of counterfeiting is done b vendors who can make a quick buck by buying/building OS-free machines, and installing 'Ultimate' to unsuspecting purchasers.
Another thing is that I cannot see any COA sticker anywhere my unit.
I used a keyfinder softwareto find my product key but it's not valid for activation since the key used in here is a Default Key. is is getting worst.
I am not very good with this technology stuff and im getting really frustrated.
Is it possible that if i upgrade my system to Windows 8, and use a legal purchase, will i be able to get rid of this "Windows 7 Build 7601 this copy of Windows is not genuine." thing???????
Please help. Thank you.

"This copy of windows is not genuine.Build 7601". G71-333CA Notebook PC

Hi,
Few days ago I got the blue screen and after reboot I got the message ""This copy of windows is not genuine.Build 7601". Error code 0x8007007E.
I tried to restore the system to a previous state but it didn't work.
Now, after rebooting I log in and all I get is a black screen with a small text in the right low corner as mentioned. No other command works.
How can I recover the system without reinstalling windows?
Product number: VM115UA#ABC, G71-333CA, Windows 7
Thank you,
Dan
This question was solved.
View Solution.

podan wrote:
What is the difference between a purchased recovery disk and the ones that I created?
I don't understand why HP installs a different key than the label one. Why bother to place a label with a product key that is not real? I would have knew about all this twist I would have bought a proper Windows licence (at least I would have had the installation kit) and laptop without all the HP useless applications (which proves that if you are in trouble they cannot help at all).
Thank again,
Dan
1. Recovery discs from HP perform the same recovery but take longer to do the recovery than the one's you make yourself.
"HP shipped media covers multiple series and many different configurations. (One set of discs may cover a series that has 10 or even many more unique configurations)
Because of this the process first lays down a 'base' image, and then customizes the image for that specific configuration.
The F11 and customer created media recoveries are specific to that model PC, and are quick because it is laying down an image that is designed only for one configuration.
The last phase of the HP shipped recovery is installing and customizing the software for that specific model. This last phase can take a very long time, can have popup windows (that should not be clicked), and can involve multiple reboots. Specifically around 12%-19% on the display is where this occurs.
Please don't interact with the PC during this time.
Don't click on any popups unless the system completely stops for significant time.Unless there is a unknown error, the recovery process is actually designed to handle this.
For notebooks, this process can take 4-6 hours on certain configurations."
2. All OEM PC manufacturers use what is called a Volume License Key (VLK), it makes it much easier to install and activate 10's of millions of Windows installations. By Law they have to give your a Single User License key because you paid for the OS when you purchased the PC, so they put that key on the sticker, this is an Industry wide standard.

Error: Windows 7 Build 7601 This copy of Windows is not genuine

This ThinkPad 4270 was new in April 2012. About 2 weeks ago, the Error message: Windows 7 Build 7601 This copy of Windows is not genuine started appearing.
The Lenovo help desk in Atlanta is of no help. Their job is only "hardware," they say. I have paid Microsoft techs to fix the problem. Three of them have tried everything from running malware and antivirus software to making a registry change.
The "fix" lasts for only a few hours, during which time the message disappears and then, for no known reason, reappears.
I have discussed this with Norton techs and can't find anyone who can either explain or fix the problem. Everything works just fine--the error message just comes up. If I run the MS Validate program it disappears for a while, then reappears.
Also I have had a problem with the fingerprint reader from the time I first received this computer.
I have read postings on the error online on various boards. People have ideas about everything from a virus to a "race" issue with competing anti-virus software. I've had the online "experts" look at the computer and no one can really state the problem.
Do any of you have any experience with this? Any ideas of a real cause and fix?
Everything works just fine--just have the error message.
Thanks for sharing any ideas.
Solved!
Go to Solution.

It's possible that the license storage is corrupt. Try this:
1) Click the Start button at lower left of your desktop
2) Type: %windir%\system32 into the search window.
3) Find the file CMD.exe
4) Right-Click on CMD.exe and select 'Run as Administrator'
5) Type: net stop sppsvc (It may ask you if you are sure, select yes)
Note: the Software Protection service may not be running, this is ok.
6) Type: cd %windir%\ServiceProfiles\NetworkService\AppData\Roaming\Microsoft\SoftwareProtectionPlatform
7) Type: rename tokens.dat tokens.bar
8) Type: cd %windir%\system32
9) Type: net start sppsvc
10) Type: slui.exe
11) The Windows Activation dialog will appear. You may be asked to re-activate and/or re-enter your product key or Activation may occur automatically.
If you have a Product Key, reactivate Windows by following these steps:
1. Click the Start button
2. Type: slui.exe 3 and hit the Enter key
3. Type in the Product key from the sticker on your computer
4. Click the Next button.
5. You will be asked if want to Activate, click ok
You can also activate by phone by following these steps:
1. Click the Start button
2. Type: slui.exe 4 and hit the Enter key
3. Select your location in the drop down menu and click the Next button
4. The next screen provides the number to call to Activate by Phone
How to contact a Microsoft Product Activation Center:
http://support.microsoft.com/default.aspx/kb/950929/en=us
Please let the board know if either of these methods worked. Good luck
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Pop-up in new Satellite L855 - Windows is not genuine

Sorry for my English.
on February 8, 2013 I bought my Toshiba L855 laptop with Windows 7 Home Premium preinstalled.
For about 10 days I get a pop-up that says Windows is not genuine.
Windows is activated.
I checked the license key with the software *"Produkey"* and is different from the license key that comes in Microsoft sticker.
How is it possible?

There are fuller explanations out there but this gives an overview:
If Windows is pre-installed on a computer by an original equipment manufacturer (OEM), the operating system is automatically activated without the need for interaction from the user.
(10) In this case, the copy of Windows installed does not use the product key listed on the certificate of authenticity, but rather a master product key issued to OEMs called a System Locked Pre-installation (SLP) key.
On each boot, Windows confirms the presence of specific information stored in the BIOS by the manufacturer, ensuring the activation only remains valid on that computer, even if the product key is used on another machine.
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Version of Windows 7 not Genuine after recent updates

On 9 Dec 2014, my machine installed windows updates automatically. The next day when I restarted the machine, I received a prompt saying that my version of windows was not genuine. I checked in the control panel system window which said that windows had
been activated. Called support and the walked me through activation, which was done over a year ago, when I first built the machine, and everything seemed fine. Then, today when my wife started up the machine, she received the same prompt. I am running
windows 7 home premium 64-bit, with a single user profile. There is also a new icon on the desktop titled "install downloaded windows 7 64-bit _v2" or something like that. Any ideas?

Hi Garsimtech,
Normally update should not reactivate windows.If you replaced some important hardware like the motherboard ,hard drive and so on, it will result in reactivating .Sometimes, the malicious program will result in reactivating.
Have you tried to call up suppot again and what is the result ?
If the call support will not solve the issue,please run the tool in the following link and get the diagnostic report, it’s recommended to post the report in our Genuine Advantage forum, members there have more experience in analyzing the activation diagnostic
report.
Tool Download
http://go.microsoft.com/fwlink/?linkid=56062
Microsoft forums - Microsoft Genuine Advantage
https://social.microsoft.com/Forums/en-US/home?category=genuine
Best regards

Windows 7 not genuine - ?? after 4 years - sys just updated last night, haven't rebooted yet

I have an HP Pavilion All-In-One PC, Model M 227 - Windows 7, 4 GB Ram
Last night I did system updates after getting a notification there was some ready. I have not restarted my system yet though and now that I've been getting this "Windows 7 is not geniune" large pop-up screen, I'm hesitate to restart my computer as it may "finalize" something I might can get rid of before its implemented. Please let me know if this would be possible?
I have been using this computer for almost 4 years if my memory is correct, and it is running genuine Windows 7 software to my knowledge. Have done all the updates it has asked for over the years and never a problem until now.
Two days ago I did 17 updates to the sytem but last night it was only 1 file.
Any help would be greatly appreciated!

See if performing the steps at the link below help.
http://temcam.com/2013/10/25/how-to-fix-windows-7-not-genuine-error/
Please mark my post as SOLVED if it has resolved your problem. It helps others with similar situations.

HT204053 I am running Windows 7 and have tried to install iCloud. No matter what instructions I follow, I still get the error message "This Apple ID is valed but is not an iCloud account." How can I resolved this?

I am running Windows 7 and have tried to install iCloud. No matter what instructions I follow, I still get the error message "This Apple ID is valed but is not an iCloud account." How can I resolved this?

I've tried both. First, I tried on my pc, where iTunes had installed iCloud when it last updated. I have iTunes installed on this computer (and on my iPad and iPhone), but that wasn't the issue.
So I went online, thinking I needed a separate iCloud Apple ID, but it prompted me for my current Apple ID and gave me the message about my ID being "valid" but not an iCloud account," which, lol, was what it had asked me to do in order to create one. I checked, and at least one other user is having the same issue. I'll attempt to copy/paste the Support request url: https://discussions.apple.com/thread/4430653?tstart=0
Thank you for any help you can give.
Trish

HT1222 I tried to download Itunes update 11.1.4 to my windows xp desktop computer. Somehow, It was not succesful. Now , I cannot open Itunes. It gives error message of R6034-runtime error. How can I resolve it?

Hi,
I tried to download Itunes update 11.1.4 to my windows xp desktop computer. Somehow, It was not succesful. Now , I cannot open Itunes. It gives error message of R6034-runtime error. How can I resolve it?

Click here and follow the instructions.
(99025)

L505D said my Windows 7 is not genuine, how can I resolve it?

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