Label "Customer" shows in Activity Clipboard shows both Customer & Contact

In CRM 4.0 we were able to enhance this so contact record would show as 'contact' instead of 'customer' in the activity clipboard.
In 5.0 this seems harder to do. Have played with config & development but no luck so far.
Any thoughts on how to achieve? this is a B2B scenario.

on 7.0 now.

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import javax.swing.*;
import java.applet.*;
import java.awt.*;
import java.awt.event.*;
import java.net.*;
import java.io.*;
import java.util.*;
public class urlaa extends JApplet
//zz implements Runnable, ActionListener
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// zz added
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    private JList itemList;
int par;
int errorflag = 0 ;
int orgsize = 14900 ;
String par1;
String s;
String e1;
String e2;
String e3;
String w1;
String w2;
String w3;
String w4;
int i = 0;
int len ;
int size ;
String stringsize ;
URLConnection conn ;
int i2 = 0 ;
int k = 0;
int current = 0;
String s1 ;
String s6 ;
String s7 ;
String s8 ;
String printline ;
String pageLink;
String arr[] = new String[150] ;
String arr2[] = new String[150] ;
String arr3[] = new String[150] ;
int arr4[] = new int[150] ;
String inputLine;
Thread runner;
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                  s1 = null ; // force end of loop
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                {                // test code
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        { //if no errors
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          try
              u   = new URL(w1) ;
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//   compile error            break ;
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                      int k2 = 7 ;
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                errorflag = 1 ; // set error flag to stop while loops
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          {                // test code
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                wis.close();
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//     _________________ other methods ______________________
// zz added
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        panel.add(spane1);
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