Labels HP Officejet Pro 8600 & labels

I need a little bit of help.  I am setting up my office at home; my I.T. consultant was so helpful and he installed the H.P. kit two days ago.  
I do need to use the postal service from time to time, so I write, print and post letters and other correspondence.  
I need to print labels for the addresses, but I cannot find any reference to printing the labels on the guide or on the machine.  
Any thoughts?  Any support out there?

Hi Rich,
I think Goldenrocket is coming from the same position as me; not what software should I use to print labels, but does the HP Officejet Pro 8600 handle label stationery?  My old LaserJet had a separate paper stock setting for labels, but the print driver /user interface for the 8600 does not mention label stock at all.  Having seen the results of running label stationery through printers that don't handle it, I'm always cautious about just slapping in some labels and hoping for the best!

Similar Messages

  • How to print lever arch spine labels on HP Officejet Pro 8600

    how do you print level arch spine labels on HP Officejet Pro 8600?

    SOTAP, sounds like you are having a dilemma printing these labels. First question, did these labels come with a program or CD that you use for printing? Most labels like those from Avery have a specialized program for formatting the labels for printing. 
    Let me know! 
    -Spencer
    PS Have a great day! 

  • HP Officejet Pro 8600 no possibility to configure Port

    My OS is Win 8.1 (last release), last Printer Driver version, last Printer Install Wizard used.
    My first Printer "HP Officejet Pro 8600" folling down about Screen issue. I do an exchange with same model, i unsinstall and reinstall the full with wizard, now I have some trouble to recognise the Printer.
    - Some time, no comunication
    - Some time, the print come after error Printer comunication.
    If I go to "Properties/Port/Configure Port" I received "Error Message"
    >> An error occured during port configuration.
    >> The filename, directory name, or volume label syntax is incorrect.
    Could be an old key stay on Registry  (with old printer link)
    I do unsinstall and reinstall the fuul wizard without success.
    Now the Scan function doesn't run and the print run after delay.
    Major remarq:
    I have no problem with MAC, OS 9.x to 10.10.1
    Many thanks in advance for your support
    This question was solved.
    View Solution.

    Ok,
    Let's verify the following:
    Right click on Computer, then click on Properties and locate the Computer name.
    Ensure it is written in English characters and without any special characters.. modify t if required.
    From the Control Panel go to Programs and Features, uninstall the HP Officejet 8600 Basic Driver and Software.
    Click both the Windows Logo and the R keys of your keyboard to launch the Run dialog.
    Type %temp% and click on OK.
    Locate and open the HP installation folder, it will start with the 7z characters.
    Open the utils folder.
    open the x64 folder for a 64-bit operating system or the x86 for a 32 bit OS. if you aren't sure simply try both of the folders, if it is not intended for your OS an error will appear..
    Launch the RemovePreinstalledDrivers.exe file and allow it to complete.
    Once you are done, go back to the 7z folder and launch Setup.exe to reinstall the HP software.
    Reboot your PC once you are done and check again.
    Shlomi
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    If my post resolve your problem please mark it as an Accepted Solution

  • How do I print 4x6 photos on an HP Officejet Pro 8600 Plus via Windows Photo Viewer or Gallery

    Dear Experts, I've got an HP Officejet Pro 8600 printer with just one paper tray in which I loaded 4x6 photo paper.
    The printer was purchased in January 2014, the latest drivers are installed. Now I would like to print a single 4x6 photo using Windows Photo Viewer or Gallery.I loaded the 4x6 photo paper  into the tray as indicated by the little icon labeled 4x6in, so I suppose I got the HW part right. It's just the SW part which gives me a hard time. The available paper size options in Windows Photo Viewer and Gallerydon't include photo paper sizes, just the standard paper and envelope sizes.Hence I checked in the HP Printer Assistant in "Set Preferences" what kind of paper sizes are available, and there is exactly the same list as proposed by Gallery, missing photo paper sizes. So I guess Gallery just picks the sizes from the driver and ther are no photo paper sizes. This is an issue because I prefer to print from my PC using Win 7 or Win 8 and not from a SD card or a USB stick. Any help is very welcome, thank you in advance!   

    Thank you for this link! Actually I installed a brand new Windows 8 system in January 2014 and then bought the HP Officejet Pro 8600 Plus printer a few days later. To install this printer I did not use the CD that came with it but already used this link. Just to be sure that I have the latest version I again reinstalled the driver. The result is definitive: You cannot print common photo paper sizes like 4x6,  5x7, 8x10, etc. via a PC using photo SW like HP Photo Creations, MS Gallery, Windows Photo Viewer or any other SW on a HP Officejet Pro 8600 Plus. The reason is most likely that HP marketing decided that an Officejet should not be smart enough for photos, after all the company sells also Photosmarts. Because you cannot create your own formats  you are limited by the driver to what is typically available in an office, in this case:  A4, Letter, legal, Statement, Executive, A4, A5, A6, B54 (JIS), Envelopes #10-DL-C5-C6-A2-Monarch, Japanese Postcard, Japanese Envelope Chou #3-#4, L, 2L, O**bleep**u hagaki, Index Card Letter-A4, Edge-to-Edge Letter-A4, Env. Japanese No 3-No 4 and that's it, not more. Thank you anyway for trying to help me but in this case only the SW developers in HP can help.It would be great to be able to print from time to time a 4x6 photo on this printer like I would do.Copying photos on a USB stick or on a SD card first and then use this way to print on the printer is too cumbersome for me.

  • Can;t enable web service on HP Officejet Pro 8600 N911a

    HP Officejet Pro 8600 N911a we have installed this printer as a network printer.  Everything works fine except that I cannot enable the Web service to EPrint or scan to an email.  It says the printer cannot access the internet.
    This question was solved.
    View Solution.

    Hello. First power cycle the printer, and the router to see if that will clear up the error message. To do that unplug the router then power down the printer using the power button. Then plug the router back in and once it is back up an running, turn on the printer and try to reconnect to web services
    Then, if still unable to connect, I would set a static DNS on the printer. To set a static DNS you must access the embedded web server (EWS). You do that by entering the IP address for the printer into the address bar of the browser of your choice.
    Once it brings up your Officejet's EWS, locate the tab that is labeled “Network”. From there look in the left column on the new page that will pop up and select IPv4, wired or wireless will depend on how the printer is connected to the network. That will bring up the page to set the Static DNS. It will be the 2nd portion of that page.
    Set the radial dial to manual. Then, for the Manual preferred/Primary DNS, set it to 8.8.8.8 and the Manual Alternative/Secondary to 8.8.4.4; then click apply.
    NOTE: if another message with an option to click “OK” appears, read that message carefully. Most of the time it is an option to undo the change you just did and you will want to avoid clicking that message. Just navigate away from that page by clicking on another tab.
    Power cycle the printer. Once printer is back up and through with calibrations from being turned off and on. Reattempt to connect to web services by touching the icon.
    I am a former employee of HP...
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  • Margins on print copies from HP Officejet Pro 8600 Printer are not aligned with original document

    My HP Office ject Pro 8600 Printer is not printing the same margins as my original document.  The left margin on the print copy is 3/4" too far to the right.  The margin on the right is too far right and the text is being printed off the page! The problem seemed to start when I loaded Avery Labels to print. I run a non-profit and need to make copies asap for a sponsorship letter for a fundraising event.

    Hi lbaker67, 
    Have you tried doing the firmware update for the printer? The firmware update
    Fix/Enhancements are as follows.
    1) Enhance ePrint Diagnostic report for ePrint Setup
    2) Improve ease of wireless setup
    3) Enhanced Embedded Web Services
    4) Improve Print Quality
    5) Improve Ink Usage
    6) Improve paper path performance
    7) Improve Digital scan performance
    To check the version of your current printer firmware:
    Printer Information Screen
    1. From the Control panel, press Help (?) button, select Printer Information
    2. Use the down arrow button to scroll to the 2nd screen
    3. The current firmware revision will appear on the screen
    If you do not have Version CLP1CN1322CR you need the update.
    HP Officejet Pro 8600 Firmware
    This update may resolve the issue. If you require further assistance please post back and I will follow up with you.

  • How or where do I find the printer year? HP OfficeJet Pro 8600 Plus

    How can I get the printer year for the HP OfficeJet Pro 8600 Plus? I have looked in printer staus report and the various labels I can find on the printer itself. I'm sure I'm just missing it.I bought it new, so I do not have any reason to think the information was removed prior to purchase. Thanks

    The printer status report has in line 47 the date (rounded to the week) the printhead was installed.  Except in the rare case the printhead has been replaced this would correspond to the date the printer was installed.

  • Hardware scanner resolution of HP Officejet Pro 8600 Plus

    Hello, 
    is the hardware scanner resolution of HP Officejet Pro 8600 Plus really 4800 x 4800 dpi as it is claimed or it is made by the software? Thank you. 
    This question was solved.
    View Solution.

    Hi Jak44,
    Open the Icon labeled Officjet Pro 8600 on your desktop, and then click on Scan a Document or Photo. When the Scan application window opens you can change the Resolution from the drop down menu.
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • My HP OfficeJet Pro 8600 won't connect to my wireless router

    This is bizarre.  I have had my HP OfficeJet Pro 8600 for about 6 months.  It has generally worked fine, and we have used it wirelessly only.  But now it refuses to connect to the router.  It can FIND the router, and it can find other networks in the area, but it won't connect to the router.  I ran the Wireless Network Test, and the results say:
    Wireless On - Pass // Wireless Working - Pass //
    Network Name (SSID) found - Pass //  Wireless Networks Detected - 9
    Printer Settings Consistent with Wireless Router Settings - Pass / No Filtering - FAIL //
    So it recommends solution as follows: "1 If MAC Address filtering is enabled, and you would like to keep it enabled, you must add the Mac address of your printer to the list of permitted devices for your router before continuing."
    Except, guess what, I don't have MAC Address filtering enabled.  I wouldn't know how to do that, much less check for it.
    Also, before today, this was never a problem.  HELP!
    Thanks....
    If you are interested, here's more detail and background.  
    Before today, the only problem we have had is that frequently our Apple laptop (OS X 10.6) has trouble connecting to the printer.  This has been odd because the printer is connected to the network, and so is the laptop, but the laptop can't find the printer - it thinks the printer is "offline" (even though it's not).  Usually, if I wait a while, it will find the printer, and it will resolve itself work fine.  If not, we sometimes have found that it can fix itself if you restart the laptop -- restarting the printer does not make a difference.   In fact, I did exactly that today, and it resolved itself.  And I printed.  Fine, right?
    But then I wanted to do more printing, and the problem of the laptop not finding the printer came up again, so I decided to really "get to the bottom of this."  I don't remember exactly what I did, but somehow I was persuaded by the online help, that the correct solution would be to go into my System Preferences / Print and Fax, and click on the "-", which de-installs the printer, with the idea of re-installing the printer.  But then when I tried to re-install the printer, it could not find the printer.  Ugh!  Wierdly, it found an 8600 Scanner, but not an 8600 printers.  After installing and de-installing the 8600 scanner a few times, I eventually deinstalled everything, and I decided to start from scratch.  I got my HP disk, and installed all the software again from the beginning (even though it was already there), and then it looked for my printer, but couldn't find it.  So then I got a USB cord, and plugged that in.
    So, now I have a situation where I do have a working printer via the USB cord, but no wireless connection at all.  In particular, since the Office Jet Pro 8600 won't connect to the router, I don't know what else to do.  My Apple MacBook pro is 2 feet away from the printer, and it is connected to the router just fine (as is my blackberry), and I have never before had a problem connecting to the wireless router by the printer.
    Any suggestions?

    There are two things that can trip the mac filtering test to fail:  actual MAC address filtering setup (sounds like this is not the case) and using wireless channel 6 or automatic for wireless channel in the wireless network settings (in the router).  Since it does show failed for MAC filtering and you do not use this option, try changing the wireless channel in the router to 1 or 11.  Those two channels provide the best compatibility with printers due to less interference.  Almost everything defaults to auto or 6 for the channel and this causes a lot of interference.  This change should not affect anything at all.  To do this, you may need to contact the router manufacturer as the process differs from router to router.
    What brand and model is the router?
    Has anything in the network settings changed at all?
    What version is the Mac OS X?  There may be additional steps to take as it sounds like there are two separate issues involved and this could be revisited later.
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  • Unable To Communicate With Printer HP Officejet Pro 8600 (Network)

    I recently purchased an HP Officejet Pro 8600. One morning a couple weeks ago I tried to print something and I received a prompt saying "Unable to Communicate with Printer (Network)". I turned off the printer and turned it back on which did not help, I then turned off my wireless network, turned it back on and still nothing. I finally figured out that I first have to turn off the printer, then turn off my wireless router wait thirty seconds, turn the router back on and the turn the printer back on. After these steps my printer was working. The next morning the same thing happened "Unable to Communicate with Printer (Network)" and I've been replaying Groundhog's Day ever since.
    Please help!

    Hello msheehy-
    I would like to help you with this issue. It sounds like the router is changing the ip address of the printer. This could be caused by a couple reasons. (ip lease time, power loss to the router) I would recommend looking at the following link. http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03781399&cc=us&dlc=en&lc=en&product=4323648&tmp...
    I think if you would set a static ip address in the printer EWS you would better off. I hope this helps.
    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input !
    Thank You,
    Donald

  • Unable to find network printer HP OfficeJet Pro 8600

    HP Officejet Pro 8600
    Windows 7 64bit
    updated router firmware
    Troubleshoot all item s listed by HP and with Windows
    I have been unable to print wireless from my laptop. Wireless network test results gives me a pass in all categories. Network name is the same on printer and laptop. IP address on printer and tcp  port are the same. Tried firewall on and off. AVG antivirus on and off. Unplugged printer, router, usb, restarted laptop. Nothing has solved the problem.
    I can see that the printer has an ip address. My router has an ip address and my laptop has an ip address. Should they all be different? I am using the ip address from the printer to set up the wireless printing when asked to enter the address.
    This has been the most frustrating process I have ever delt with. It should not be this difficult to set up. Please help.
    Thank you in advance for a quick solution.

    Shurlee, I want you to do is re-run the wireless setup wizard on your printer. Then uninstall it, and reinstall it again using the software I am going to link you to below. From what you describe it sounds like either an installation issue or an issue with your network. If this helps feel free to mark my post by hitting the star below my name which gives me a kudos - kinda like a job well done on here. 
    First if you use a USB cord, make sure to remove it. Do not plug it back in until the software directs you to. Then go through the Devices and Printers, Programs and Features and Device Manager folders and insure that all copies, files, and programs related to the printer are removed. Then as directed, restart the computer. 
    In the START menu type "%temp%" and press ENTER. Here I want you to press Ctrl+A and hit DELETE. Some of the files will not allow you to delete them, skip those files and delete the majority that allows it. 
    Download these files and install them. By the way these are for the N911a, but if you have the 8600 Plus or Premium you will need different drivers. 
    http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?cc=us&lc=en&dlc=en&product=4323659
    Install that and let me know the result! 
    Have a great day!

  • OCR with HP Officejet Pro 8600 Plus e-All-in-One Printer - N911g

    Hello:  I have the "HP Officejet Pro 8600 Plus e-All-in-One Printer model N911g" and read in the manual that it comes with Optical Character Recognition (OCR) software.  I can't find any OCR software on the accompanying optial disk "HP Officejet pro 8600 series, Windows XP, VIsta, 7, 8 version 28.8".
    I'm using an HP Pavilion dv7 laptop running Windows 7 Home Premium ver 6.1.7601 Service Pack 1 build 7601.  
    I found an entry in All Programs called I.R.I.S. registration but can't figure out what to do with it.  Any help is appreciated.
    Thanks,
    John

    Hi,
    It's an option during the installtion process. Please try the following Utility:
       http://ftp.hp.com/pub/softlib/software12/COL29914/HU-135728-1/hpusetup.exe
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Officejet Pro 8600 - Macbook Pro and Macbook Air will not print

    Products:
    HP Officejet Pro 8600
    Macbook Pro (Mac OS X, Version 10.7.5)
    Macbook Air (OS X, Version 10.8.2)
    Question:
    Why did my Macs initially print fine, but now will not print at all?
    Full Story:
    I have a wireless network at my house that consisted of a 30mb cable internet, Netgear 900n, HP Officejet Pro 8600, 2 Dell Laptops with Windows 7, a Lenovo Laptop with Windows 7, and Dell Tower with Windows 7 - All printed just fine.
    The HP Officejet 8600 was added to my network about 2 months ago.  
    I added a Macbook Pro and a Macbook Air about 3 weeks ago.  Both Macs printed just fine for about a week.  Then suddenly they stopped.  I spent about 2 hours on the phone with HP Service, and they finally said it must be my router.  So I called Netgear.  Netgear was useless!  They wanted me to agree to charges for services before they would even discuss the issue.  
    Due to information provided by HP's service support, and because Netgear will not support their product, I promptly purchased a new router - an Apple Airport Extreme.
    The Macs recognize the printer, will print if hardwired via a USB cable, but will not print wirelessly to the Officejet Pro 8600.  The PCs print fine.  
    The frustration that is being felt is compound by the fact that the Macs printed just fine with the Officejet Pro 8600 2 weeks ago, and now the printer just shows "idle"... even with a new router. (see image below)
    Please help, I appreciate any support.  
    As a side note, the HP Service rep was very friendly, and definitely tried to support the HP Product, which is much more than I can say about Netgear.
    Thank you,
    This question was solved.
    View Solution.

    Hi,
    More likely the issue related with Multicast, which Apple devices relies on to communicate with teh device through the network.
    First try unplugging the router for 30 seconds.
    Plug it back to the power and wait for 2-3 minutes.
    Turn the HP printer Off and back On, then check for any difference.
    If the same persists, try changing your router configuration as following
    Note: the settings below are not related with the HP product, I provide you the steps as a best effor and those are only based on my own knowledge. you may try modifying the router settings at your own risk:
    Open the router configuration page (can be found listed as the Default Gateway by clicking the Wireless icon on the printer, then print a network configuration report.
    Click the Advanced tab.
    Click the Setup option from the menu, then click on WAN Setup.
    Make sure to uncheck the box next to Disable IGMP Proxying and Apply the changes.
    Click the LAN Setup on the same Setup menu.
    Set the RIP Version as RIP-2 and Apply the changes.
    Reboot your router and then check for any change.
    I hope you may find that information useful, you may also use the user guide below for further information:
    http://www.downloads.netgear.com/files/GDC/WNDR4500/WNDR4500_UM_07DEC2011.pdf
    Shlomi
    Say thanks by clicking the Kudos thumb up in the post.
    If my post resolve your problem please mark it as an Accepted Solution

  • Officejet Pro 8600 Plus

    Hello.
    I have the Officejet Pro 8600 Plus running on Windows 7. The printer is connected to computer by network and it is linked to the computer.
    All was well with the printer untill I removed Norton and installed McAfee two days ago. Now it will not work, even with McAfee turned off.
    I tried to uninstall and re install the printers programmes and driver, but it will not re install the programme or driver.
    I have uninstalled all HP prog's.
    Stopped all start up prog's except the Microsoft ones.
    Turned off McAfee
    Gone to HP and re installed the software and drivers.
    These downloaded fine (took a few minutes and 123.00 MB copied) and installed.
    Accepted HP licence terms and ran printer installation programme.
    Got instalation complete message.
    But it is not installing!  Where is it downloading the programme and driver to?
    Downloaded the HP Print and Scan Doctor. This finds printer and says programmes not installed. it then downloads them, but it never works. Even with McAfee firewall and scanning all turned off. If I then run it again, I get the same mesasage the programmes not installed, though it just seemed to do it....
    If I go to devices / printers there is no Officejet Pro icon like there was. If I try install new printer there, I does not find the correct drivers for this HP model.
    If I go to Start, all Programmes, HP and click on these icons I get message "Shortcut moved or changed"
    I am at whits end with this now. Absolutly hate the McAfee.
    Please help.  Nick
    PS.
    I have got the printer partly working by using the windows available driver HP Officejet Pro K8600 Series, but this is not the correct driver. It will not scan and has very limited printing functionality.
    Windows also shows a FAX - HP Officejet Pro 8600 driver, but this did not work when I tried it. Is this the proper driver for this printer??
    When I try to get windows to download new drivers it goes looking but says it is unavailable and to try again later.  :-(

    Hey there @Nick-S!
    Thank you for posting on the HP Forums!
    I can see that you are experiencing some software issues with the Officejet Pro 8600 after re-installing McAfee.  I would be happy to provide some suggestions that may help resolve the issue! 
    I suggest restoring the network defaults in the printer, power cycling the router and reconfiguring the printer on the wireless network.   To restore the network defaults press the Wi-Fi icon on the printer and go into settings.  Under settings should be an option to restore the network defaults.  Once the network defaults in the printer have been restored power cycle the printer and power cycle the router for 20 seconds.  When the printer turns back on press the Wi-Fi icon again, go back into settings and run the wireless setup wizard.
    I understand you have re-installed the software but the printer is still not recognised.  I recommend uninstalling the HP software one more time.  After the uninstall is complete it would be a good idea to perform a disk cleanup in the computer. A disk cleanup will improve computer performance and clear temporary files that may cause issues during the install of software. Once the disk cleanup is complete you should restart the computer and re-install the HP software.
    To uninstall HP software click here: Uninstalling HP Software
    To perform a disk cleanup click here: Performing a Disk Cleanup
    To download the HP software click here: HP Officejet 8600 Plus Software and Driver
    Please post back and let me know how that goes!
    Cbert
    I work on behalf of HP.
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" at the bottom of this post to say “Thanks” for helping!

  • Configuring "Scan To E-mail" on HP Officejet Pro 8600 Plus N911g

    This is the same issue reported by several other users in this forum to which no solution has been provided.
    I have been unsuccessful in setting up the scan to e-mail option for a HP Officejet Pro 8600 Plus N911g purchased on August 12th 2012 and using the firmware CLP1CN1150CR.
    I am trying to do this through the Embedded Web Server interface to the printer from an iMac running Mac OS X 10.6.8 and HP Utility 5.8.0.  More specifically the page under "Scan -> Scan to E-mail -> Outgoing E-mail Profiles".
    I have tried 2 different SMTP outgoing servers, each of which works well to send e-mail from the computer: Apple iCloud e-mail service (formerly known as Mobile Me, formerly known as .Mac) and AT&T Net e-mail service.  I verified that the server name, port number and authentication login/password values were all correct.
    When scan to e-mail is used from the printer, I get an error message:  Cannot connect to server.  Check server name and address.
    When tested from the computer during the setup of an outgoing e-mail profile, I get an error message:  The device could not send the test e-mail message. (EmailAccounts-timeout).
    When I try to configure the page under "Settings -> E-mail Alerts -> E-mail Server" and use exactly the same values as the ones in the outgoing e-mail profile above, the Save and Test option fails with an error message:  The device could not send the test e-mail message.
    Interestingly enough, I am able to use the computer's e-mail client with the option Scan To Computer -> E-mail as PDF or E-mail as JPEG.  With this option, the file is scanned and added as an attachment to a mail message from the Mail client under Mac OS X.  When I press the Send button, the e-mail is sent successfully through the same SMTP server.
    All the error messages seem to indicate that the printer's e-mail client software is unable to establish a connection to the SMTP server.  However, it is not clear what configuration parameter is the one that could be causing the problem.
    This question was solved.
    View Solution.

    After further research, I noticed that there are other possible default Simple Mail Transfer Protocol (SMTP) port values:
    Port 25 is the standard SMTP port number.
    Port 465 is the port number for SMTP over SSL, Secure SMTP (SSMTP).
    Port 587 is the dedicated port number for a Mail Submission Agent (MSA) that uses a variant of the SMTP, as specified in RFC 6409, which requires that clients are authorized and authenticated to use the mail submission service.
    I had been using port  number 25 as this is the standard one.  However, all tests were failing.  Hence, I decided to try the tests with ports numbers 465 and 587.
    Port number 465 failed with the same errors listed above.  However, the tests passed with port number 587.  After saving the successful configuration with port number 587, I tried the scan to e-mail option from the printer and it worked.
    A mail submission agent (MSA) is a computer program or software agent that receives electronic mail messages from a mail user agent (MUA) and cooperates with a mail transfer agent (MTA) for delivery of the mail.
    Historically in Internet mail, both MTA and MSA functions use port number 25.  However, many Internet Service Providers (ISPs)  and enterprise or institutional networks restrict the ability to connect to remote MTAs on port 25.
    With a dedicated port 587, it is always possible for users to connect to their domain to submit new mail.  Availability of a MSA on port 587 enables nomadic users to continue to send mail via their preferred submission servers even from within others' networks.  Using a specific submission server is a requirement when sender policies or signing practices are enforced.
    I know that many users may find the technical details boring or confusing, but I just wanted to include some background to those who actually care about this level of detail.  I also wanted to provide a possible solution to other users who are experiencing the same problem.
    So, in a nutshell, if the Scan To E-mail option is not working for you using port number 25, then try one of the other SMTP port numbers listed above.  If none of them work, check your mail provider for other possible outgoing server port numbers.

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