Labels not printing right

I have an HP Officejet 5610xi All-in-One printer. I have never had any trouble with it. I don't think I have ever printed labels with it, though. I purchased the Avery Clear easy peel labels 8662 and down loaded the template 5162 that it told me to use. I am using Word 2003 to run this template. I designed the labels and did a test print on a plain sheet of paper - they came out perfect. Then I tried to print them on the labels - they came out way too high and ruined a whole sheet of labels. So I tried again with plain paper - it was perfect. I then put the label page back in, only this time to print on the back side of the label page - it came out perfect. So I hoped that the first ruined page was a fluke and inserted another label page - again too high! I contacted Avery and they tried to help me adjust the templates top margin - it didn't help, it still printed at the same height. Avery told me the error was in the way my printer was grabbing the labels. I need HELP! I am trying to print return labels for my wedding invitations and they have to go out this week! I still have the outgoing address labels to design and print.
Thank you for your help!!!

Hello stefer159
Check if this link helps...
Cheers!
Tek_Blogger
Click on the 'Blue Kudos' Button to say 'Thanks !'
I am an HP employee. When I offer advice on HP Products, I'm speaking for myself and not for HP.

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