Labtop won't print to printer

I have a HP  Probook 4520s wireless capable laptop and a HPPhotosmart Prem C310.  I can not get my laptop to print to my printer. I checked to make sure it was conntected wireless an d it is and ran the diagnostic test to make sure ther was not problem with the printer with  microsoft diagnostic tool for fixing printers and it said there was a print job in the way.  It fixed it but everytime I tried to print I got the same error.  It used to work prefectly..nothing changed with my laptop that I know of but all of a sudden it isn't.  Please help...this is making me crazy!!!

Hello there! Welcome to the forums @lrwright18 ,
I noticed your post about the issue with printing from your laptop and I would like to try and help out before this drives you even more crazy!
It seems as thought the print jobs are getting stuck in the queue and I would recommend trying all of the steps from the guide below. If the problem continues, please respond with your operating system and I will look into this some more for you!
Print Jobs are Stuck in the Print Queue
Have a great day
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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