LabVIEW 2011 Development System fails to install

I have just tried several times to install my new copy of LabVIEW 2011 Dev Suite, but get an unknown exception (with no details - see attached picture) right at the start of installing the development system (English 32-bit). I have rebooted and closed all applications including virus scanning but still the same. I am using WinXP Pro SP3, and already have LV 8.6, 2009, and 2010 installed. I'm completely baffled as this type of problem has never occurred before and there is no information about the cause of the exception.
Mike
Solved!
Go to Solution.
Attachments:
LV2011 Unknown Exception.JPG ‏10 KB

Hi John,
After clicking on Details, the words "No information" or similar are displayed. I have tried again today but with the same result. I have attached a new screenshot showing the installer initialisation progress window. I have checked the DVD and it looks undamaged, and there is plenty of free disk space.
Attachments:
LV2011 Unknown Exception.JPG ‏64 KB

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