LabVIEW Internet Toolkit 6.0f2.zip patch did not work

I was installing the LabView 8.2 distrubution that came along as my August update package. Since I was loading this on a brand new machine, I went straight to 8.2. According to the information in the package, when I load in the Toolkit Software, I needed to add some patches. I located two patches, one for the Express VI Development Toolkit and one for the Internet Toolkit. The Express VI Development Toolkit patch worked exactly like its documentation said it would. The Internet Toolkit would not run correctly. It gave me this diagnostic: "The LABVIEW Internet Toolkit 6.0f2 patch was unable to update your files. Ensure you have administrator/root privileges ana that none of the files in <LabVIEW dir>\www\cgi-bin or <LabVIEW dir>\vi.llb\addons\internet are set to read-only. Then re-run the patch."
I have adminsitrator privileges (I've been installing software for two days). I looked at the files in the two directories that they asked about, and there were none at read-only. Help!!
Thanks!

Dave,
I've seen this problem before. When you unzip the patch files, you must preserve the folder structure included in the ZIP file. Specifically, it creates some subfolders (Windows, Mac, and Linux, I think) that reside next to the patch LLB. The patching VI will be looking for specific files in those folders next to the LLB (depending on your operating system)...if you just have all the files from the ZIP next to each other, with no folder structure, the patch VI will error out. This happened to me more than once, and it was always because I accidentally just dragged all the files out of the ZIP onto my Desktop instead of actually "unzipping" them into the proper folder structure...I believe the readme for the patch mentions this issue.
Let me know if this suggestion works. For future patches, I'll probably recommend we either include all patch files in a flat structure, or have some error checking code in the patch VI that checks next to the patch LLB if the expected location is not found.
-D
Darren Nattinger, CLA
LabVIEW Artisan and Nugget Penman

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