Lacie burner compatibility with Snow Leopard

I have been corresponding with Lacie concerning the inability with Snow Leopard to use the Lightscribe software anymore. I was able to burn labels before Snow Leopard. Their reply is below and I don't have a clue what they're talking about. I hope someone in this forum can enlighten me.
Thank you in advance,
You need to update the silicon image mother board of the Mac to the latest version so the LaCie drive can be operated under Snow Leopard.
How to do that is actually out of our support field, you will need to contact Mac tech support and they should provide more information on the issue.

I've never used Lightscribe (my dvd drive is pre-Lightscribe); but I just checked their downloads pages and I saw
Lightscribe labeler 1.2.2 which "fixes issues with 10.6"
Have you tried that? I've scoured their support pages and the only reference to a possible problem with 10.6 has to do with a setup assistant for an external hard drive (if you use a setup assistant).
Their email support could be better (I'm being polite); I have a problem with their statement:
+"so the LaCie drive can be operated under Snow Leopard."+
If they are referring to any DVD drive, it is bunk - mine is old and works just fine with 10.6.3 (I just tried it). As for the "silicon image mother board", unfortunately, I don't have a clue - I'd inquire if they're sure they are referring to a Mac rather than a Windows machine because we call it logic board.

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