Lacie D2 Firewire drives not responding.

I'm tearing my hair out trying to resolve this problem. Both of my Lacie D2 drives have stopped mounting on my desktop for some reason (see spec of my mac in my sig below).
In System Profiler, when either of the devices are plugged in, the message under 'Firewire' is 'No information found'. When they're not plugged in it reads 'Firewire 400' or something like that...
HOWEVER:
1. My other Lacie 10GB External Drive (that runs using power from the mac via Firewire, not a seperate power supply) does show up in the profiler and mounts/operates properly.
2. Other devices (e.g. original ipod, printer) work fine with the Firewire ports on my mac.
3. The problem drives work and mount fine on my G5.
4. Have tried using different power adapters for the Lacie Drives and no change.
5. Drive mounts if I use a USB connection.
*THINGS I HAVE TRIED SO FAR:*
1. Reset PRAM
2. Reset NVRAM
3. Unplugged all devices, shutdown mac, unplugged from mains for 30 mins, then rebooted and reconnected devices.
4. Repaired disc permissions, reinstalled 10.39 combo update, repaired permissions again.
5. Used Lacie Updater to add latest firmware for the drives but these were already up to date
So as you can see, I've tried a few solutions that I read about on these boards and still no joy. The only thing that I think I have changed on my mac since this starting hapening is updating iTunes to 7.6. Apart from that, nothing else has changed.
Think that's everything. If I remember any more info, I'll post it up.
Hope someone can help me!!
Cheers.

It seems you have tried most things in my firewire faq; I'll post it here in case you missed something.
Thought you could use this info about getting FireWire to work!
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that didn't work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try.
If that still didn't get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good! Also, here is Apple doc.#88338 on getting FireWire to work.
Here's another
Fw Faq.
 Cheers! DALE

Similar Messages

Upgrade LaCie Mini Firewire drive...

I currently have a 160 GB LaCie mini firewire drive for my Mac Mini Core Duo. I recently saw an ad at a local Fry's that is selling Maxtor 500GB retail box had drive for $99 in either SATA or Ultra ATA versions. I would like to replace the 160GB drive in my LaCie with the 500GB drive but do not know which version to buy, SATA or Ultra ATA. Does anyone know which version is in the LaCie mini firewire drive? I looked at LaCie's support page but they do not show what type of drive is in the LaCie mini firewire. It shows 7,200 RPM, 8MB Cache, and 40MB/s transfer rate.
Has anyone taken a LaCie mini firewire drive apart? Any hints will be appreciated.
Thanks,
Tony.

Hi,
That is exactly what I did with my LaCie Mac Mini companion drive. Disk Utility will give you the information you need. For instance, select your Mini Drive and go to Info to find out the Media name which is the Media model number. In my case, a Seagate ST3160023A. This is a Ultra ATA 100 Hard Disk. The actual upgrade is very easy to perform. Remove the screws neatly hidden under the rubber pads of the drive. Open it up (be careful with the front LED assembly). Change the HD and re assemble. That is it! OSX will recognize the drive and ask whether it should be initialized. Answer yes and then go to disk utility to create a OSX partition. Done.
Cheers,

Firewire drive not visible on desktop

Firewire drive not visible on desktop
System profiler knows it's there.
Disk Utility indicates that it can be un-mounted (only a generic 'turned down page' for volume icon however), Disk has full Hard Drive logo...
But I cannot access it on this machine, but plug it into another and it's ok...

(only a generic 'turned down page' for volume icon however), Disk has full Hard Drive logo...
You can see that appearance in Disk Utility if the volume permissions are such that the current user has "No Access."
Since it can be accessed normally from another machine, connect it there and do a Get Info from Finder, looking at the Ownership and Permission Details at the bottom. Assuming this is not a startup disk, if any of the permissions is set to "No Access", change it to "Read and Write". Don't click "Apply to enclosed items" however.

Firewire ports not responding to external drives.

I have a LaCie 250 gig and it was working fine until I plugged a power book into one of the firewire ports. Not only did my G4 not recognize the power book, it also stopped recognizing my external drive.
The .mac site said to unplug everything and restart the computer to reset the firewire ports. Which I did and nothing changed. Figured it was a lost cause so I used the USB instead.
Then, one day, I tried it again to see what would happen and it worked. The firewire went back to normal and everything was fine.
The other day, I plugged my Canon XL2 into the firewire port and it shut everything down again. So, now I'm without firewire and back to USB for my external drive.
The firewire DOES turn on the drive, it just doesn't recognize that there's anything plugged in.
Thoughts?

1. Shut-down your Mac, and unplug the power cord
2. Turn the power off on your external FireWire devices
3. Unplug the FireWire devices from the Mac
4. Wait for 5 min.
5. Plug the power cord to your Mac only
6. For PPC Macs: Restart the Mac while holding the Option-Apple-O-F, and keep holding until you get the ">" prompt, then release the keys
7. At the ">" prompt type:
      reset-nvram and hit the Return key
      set-defaults and hit the Return key
      reset-all and hit the Return key
the last command will restart your mac
8. Shut down your Mac
9. Connect all your FireWire devices to the Mac and turn them on
10. Restart your Mac.
All your FireWire devices should reapear, if not repeat the procedure
How to avoid the issue :
The only really proven way to avoid burning up a FireWire port is to connect all devices and to turn them on PRIOR turning on the Mac. Likely, one must unplug them and turn them off AFTER the Mac has been turned off. If you need to connect another device, then you're on for a shutdown of your machine...  It's a tad annoying but it guarantees that the FW ports won't be damaged.  Be careful when using self powered devices such as webcams, iPods, hard drives or hubs, as they can destroy the port pretty easily. Another thing is to avoid daisy-chaining hard drives.
When the FW port doesn't respond anymore :
In this case, peripherals won't be mounted upon plugging, and won't be displayed in Apple's System Profiler. The self powered devices will still be fed by the port, but won't respond either.  It happens that the PHY just hangs after a surge or a random problem. Once hung, the port will not respond any longer, it is possible to reset the component by going through the following steps :
1° boot the PPC mac in Open Firmware by holding [ Apple key - Option - O - F ] after the startup chime.  2° you'll get to a command prompt. the keyboard mapping will be QWERTY, so pay attention when you type the following :  RESET-NVRAM (enter)  RESET-ALL (enter)  3° Now the mac should restart itself and the port should function properly again.  If it still doesn't work, then it means that the PHY is damaged.
http://www.hardmac.com/articles/16/
From Kappy post:
922 is only used in dual drive cases to provide a "build-in firmware RAID support"
912 or 912+ is FW800, the "+" means USB2
911 is FW400
924 adds eSATA support along with FW400/800
MacSales, OWC Tech Support library is where I would go first, as they do tend to have or links to, firmware updates for Oxford.
From Wiebetech:
I just upgraded my Mac OS, and now I'm having trouble with my FireWire device. What can I do?
A: With nearly every OS update Apple releases, some external drives are not recognized after the update. The typical symptom is that the device will not mount but the volume is visible and grayed out in Disk Utility. This means that the device is working properly, but the OS does not recognize the volume as mountable. Sometimes the drive does not show up at all.
The first thing to do is to see if repairing Permissions with Apple's Disk Utility First Aid feature solves the problem. If not, try repairing the disk with First Aid. Another possible solution is to zap the PRAM. This is done with a keyboard command while rebooting. Restart your computer and hold down the Command, Option, P and R keys. Consult the Apple web site for details.
If this does not work, then try pushing the PMMU reset button on the logic board. Consult the Apple web site for locations of the button for your Mac. If the drive still does not show up, shut down, disconnect all peripheral devices, and boot from the Mac OS Installation CD. The later the OS version, the better. Do not reinstall the OS, but when the Installer is loaded up and ready to begin, go to the File menu and use the Disk Utility program. Connect the drive that is having problems, then start the Disk Utility application. If you see the external drive and it is not grayed out, you know the drive is okay. Run Disk First Aid on it anyway. Then run it on your internal boot drive while you are at it. When done, unmount the external drive and UNPLUG it! Then restart the Mac.
When the Mac has restarted and is running on the internal boot drive, reconnect the external drive.

External hard drive not responding

I have a LaCie firewire drive that I use for a Time Machine back up. It no longer appears on the desk top. If I reboot the computer I get the message, "the disk you inserted is not readable on this computer." It asks if I want to eject, ignore or initialize. If I select initialize, Disk Utility opens and I can see the external drive in the menu, but cannot execute any task, not repair permissions, not erase, nothing. It's all greyed out.
The disk does not show up in the system profiler. I have Diskwarrior and Tech Tool Pro, but neither can see the drive to do anything. They only see my internal hard disk.
I have another backup so I'm not worried about losing any data, but is there no way to reformat/initialize this drive?
Please help?

http://joemaller.com/1424/worst-component-ever/
http://www.lacie.com/products/range.htm?id=10030

Firewire drives not mounting on a G5

I have a G5 dual 2.7 and some external Lacie firewire drives. Suddenly the drives won't mount - don't even show up in Disk Util. I can mount them on an iMac just fine, but not on my G5. Any ideas? Many thanks.
G5, dual 2.7 Mac OS X (10.4.4)

Thought you could use this info about getting FireWire to work!
First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
If that did'nt work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours is the 10.4.4 Combo update. Others reading, download the Combo that applies to your system.
If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good!
Good Luck!
Cheers!
DALE

LaCie Ext Firewire drive issues... Strange voodoo...

So this is kind of a mystery to me... and complicated... bear with me. I am running Mac OS 10.4.4 (Tiger) and I have a Bigger Disk LaCie Firewire 400/800 d2 drive. I ran a version of Tech Tool Pro that wasn't compatible with Tiger (I know - stupid). The result was a completely unrecognizable drive to the OS. Disk Utility wouldn't even initialize it at first. I had to start up from my Panther disc and run Disk utility there and zeroed the data on the drive after recovering the data.
Now everything seemed to be peachy however, every so often, usually when I am running an application that requires the drives attention whether it be Pro Tools, iTunes, Garageband - basically any app that needs to access the drive from time to time, forces the drive to not only freeze that application, but also freezes the Finder and makes it impossible for me to restart or do anything until I literally turn the drive off. The I get the usual device removal dialogue and everything returns to normal. Force Quit does not work in this case. I literally cannot get any application affected by the drives stalling to to Force Quit until I turn the thing off.
Then when I run Disk Utility or Disk Warrior (I wont let Tech Tool do anything now) it reports that there is nothing wrong with the drive. In addition, in the Disk Utility S.M.A.R.T. status it says that is "Not Supported" when I could have sworn that before I reinitialized the disc it would always say "Verified."
In order to perhaps help the problem I have diabled Hard Disk spindown as well as turned off Spotlight for that drive. I disabled spindown because it seemed that when the drive would go to spindown that it would freeze the Finder then too.
Could it be extreme fragmentation that is causing the problem? There are no weird clicks or mechanical sounds coming from the drive. The only thing that occurs is the blue light on the drive blinks continuously - when it does that and I get the beach ball of death I know I am screwed.
So sorry for the long post but if anyone could help me with this problem I figure they would have to have the whole story.
Unfortunately I am leaning towards the dying drive theory - it would be the third drive to die on me this year alone.
Any and all help is much appreciated.
Powerbook G4 1.5Ghz Mac OS X (10.4.4)

Hi Andrew
Firstly I don't believe the S.M.A.R.T. status will show anything other than "Not Supported" because FireWire drives are not supported - only internal drives.
Secondly your description makes me think there may be something wrong with the power supply (not exactly unheard of with LaCie drives). However I am not 100% sure - but it may still be worth checking out even if it is just to eliminate the possibility.
15" 1.25GHz/12" 1GHz PBs, 2xPPC Mac minis, 12" iBook G4, Mac OS X (10.4.7) Cube, 2xTAMs, iPod 4G & nano 2G, iPs, AEBS, AX

My Book 500 GB ext firewire drive not compatible with osx 10.3.9???

When apple support immediately blames other companies for problems and at the same time refuses to help me get osx booting on an external hard drive just because apple didn't make the external device, it sure sounds like microsoft's slimy politics. Should I stop buying macs because they won't boot off an external hard drive because apple support won't help?
I tried copying my current osx with diskutil (an apple product). When I try to boot off it, I get a square with a ? then the finder icon, then it boots off the internal hard drive. Surely its a problem with diskutil (an apple product)!
I have no problems booting off my internal drive so I know the os is good. I ran disk util and it reported errors which disk util couldn't fix but disk warrier said it fixed... OMG!
Funny thing is... it reported different errors on the 2 drives (one a copy of the other). Tried using carbon copy clone which always worked before. It refuses to boot of the my book drive. I have leopard on a second external drive which boots normally. So what is wrong with the 500gb My book drive or osx? It is a firewire drive so it should boot. It had no problem installing a dozen times osx 10.3.9 & 10.3.5 but still get the same ? and finder icons before booting internally.
Tried to get help from WD (drive maker). No luck after the 4th try so I'm zeroing the drive and taking it back.
Unless I can get it working tomorrow... somehow... without apple support....?
And I bought the drive so I could use Time Machine! (another apple product). No support there either...
Should I just turf the drive and stop buying macs?

Thanks for the quick response. I didn't bother to check what format it had. Just reformatted it for mac.
Yes, I ran the disk partion in diskutil and split it into 2 partitions. Didn't make any difference with the boot problem because when I set it back to one partion and installed 10.3.5 off the dvd, it still had the same ? finder icon issue. So I doubt it was a partition issue.
So I did format it hfs+ and used the partition tab in disk util. So that's why I don't understand why it is suddenly a problem as I had no issue cloning drives to my other ext. hard drive.
At first I thought it might be an issue with the bootable partition not being the first one listed. But that didn't make a difference when I changed the order. Usually I just run carbon copy cloner and make a bootable copy but that didn't work either. Tried installing from the dvd, that didn't work either. So I'm at a loss to explain why its such a nightmare to make a bootable backup.
The working copy on my internal hard drive runs just fine even with/without errors. Surely a cloned copy should also work as it has in the past.
Basically, I wanted to clone my internal hd to an external one so I can move my leopard os on another ext hd and put it on my internal drive.
Right now I have panther on my ibook drive and leopard on my ext hd. I'd rather have it the other way around since the leopard patches seem to have fixed things.
On my panther drive I have vp7 and xp installed. Whether that makes a difference, who knows?

Time Machine on FireWire drive not recognized

Got an iMac with a FireWire drive set up as a TimeMachine volume.
In addition, I have a MBP, connected to the network via Wifi (Airport Extreme).
Under Snow Leopard, both Macs were able to do TimeMachine updates to the FireWire drive connected to the iMac.
Now, under Lion, the TimeMachine volume is still recognized and functional (i.e. successful backup) for the iMac, but not visible anymore for the MBP.
The MBP can't see the TimeMachine volume, let alone back up to it.
What gives ?
Is this perhaps a network or access authorization issue ?
Thanks.

Ok, so here some more information.
iMac (Lion) with connected FW HD, thus hosts the TimeMachine volumes, connected via Ethernet to AirportExtreme
MBP (Lion), connected via WLAN to AirportExtreme
Connecting FROM iMac to MBP:
Sidebar - Shared computers: OK
Terminal SSH: OK
Finder - Go - Connect to Server: OK
Connecting FROM MBP to iMac:
Sidebar - Shared computers: Error "Connection failed"
Terminal SSH: OK
Finder - Go - Connect to Server: Error "There was a problem connecting to the server"
I'm really beginning to think my MBP Lion install is borked.

Firewire drive not mounting on startup

Just got a new 2.3 Dual Core running Tiger (10.4.4) and FCP 5. Strange thing is that I've connected a Lacie to the FW800 port, formatted it extended not journaled and it works fine...but...it doesn't mount automatically when I power my G5 on (I have to switch it on) nor does it switch itself off when I power off.
I have two other G5 systems running 10.3.9 and another 8 Lacies and WD drives connected to them an they all mount fine when I switch on and power off when i shut down.
As a matter of interest I tested one of my old Lacies, connecting via USB2 and this starts fine when I power up.
I suppose my next test will be with my other Lacies but thought I would raise it here in case anyone can help.
Any replies much appreciated.

Thanks for your reply Chris. I always have the drives plugged in but I don't usually need to actually power them up - they switch on automatically when I power up my G5. The reason I posted this query was because I've been using Lacies for about 4 years now including several on two other G5 systems I have and I've never had to manually switch the drive on or off before.
I was thinking it might be something to do with Tiger and the fact I am connecting via FW800.

Firewire drives not recognized on iMac even with Apple cable adaptor

Got new iMac. All my files are on Firewire 800 external hard drives. iMac won't recognize Firewire drives even with Apple cable adaptor so cannot access old files.

I suspect a power issue, are these drives Bus powered or do they have AC power?
Not that AC power hasn't failed also...
http://joemaller.com/1424/worst-component-ever/

External Firewire Drive not Mounting

Hi, I've been searching these forums but can't find an aswer to my question. I just got a new 27" iMac, and purchased a Thunderbolt-to-Firewire adapter. I have 3 external Firewire drives, two of which are DC powered (the third, I understand, might be a lost cause, as it's bus powered, and I gather the bus power from TB won't power Firewire drives). At any rate, I'm not seeing either of the DC powered drives showing up, which is a big concern as I have about 5TB of stuff on them!
Any reason these wouldn't show up, either in the Finder or Disk Utility? Much thanks for any help!

Hi - did you ever resolve the dropouts? I have a new iMac purchased in Q1 2014 and connect my G-Grive to it via the Apple Thunderbolt to Firewire 800 adapter. My iMac runs 24x7 and this connection drops out on a regular basis - I'd say maybe once every week or so. I have a slightly newer USB3 G-Drive which is connected by the USB socket next to the TB socket on my iMac.
I cannot tell if it is a software issue or a physical (cable movement issue), the plug has never been out and I can't deliberately disconnect it at will by wobbling the cable/plug. So, evidence and experimentation suggests the physical connection is not the issue. This problem has only come about after switching from a physical FW800 connection (my old iMac) to working via a TB adaptor (my new iMac).

X120e display driver not responding. HELP!!!

Hello, all. New to the forum. I have a ThinkPad X120e (0596-2RU) with Windows 7 and the display adapter (AMD Radeon HD 6310 Graphics). Whenever the
-CPU is placed to sleep with a youtube video in pause and I replay it after I cut it on again
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Use >>this<<
Create a bootable usb stick (https://forum-en.msi.com/index.php?topic=165175.0).
Then unpack the previously provided archive (302.rar) and put the included file (TV277MH.302) on that stick.
Rename TV277MH.302 to 302.rom. Put the atiflash.exe also included in the archive on the USB stick too. Now boot from the stick.
Type atiflash -p -f -noaper 0 302.rom [ENTER] and let it flash the vbios.

External Firewire drive not Mounting/Appearing!

I have a White macbook core duo and when I plug in the External Firewire Drive it doesn't appear anymore! The Drive draws power from the computer still yet the computer cannot detect the drive. I addition the when i ran Disk Utility the program did not load completely till i removed the firewire drive. I have a SmartDisk "FireLite" FireWire Drive (40gb.) Help PLEASE!!!!
Message was edited by: slverice

I had this problem too with my G5 (PPC) and brand new Mac Book.
Both of my computers were given the same local subnet address. To change this go to System Preferences > Sharing > Computer Name, you'll see an "Edit" button, click on it and change the name or add a "2" to the end of the name before ".local"
I guess what is happening is both computers are using the same local subnet and your macbook isn't being recognized.
Mine works fine now, hope this has helped you!
Jay

Firewire drive not functioning properly (goofy icon)

It's been appearing as that off and on since I updated to 10.4.9 (Had been working fine before). Typically I can dismount it, repair permissions and reboot. When I log back in and turn the drive on, it used to show up normal. Now though that doesn't even appear to work.
Normally I wouldn't mind the goofy icon, but the thing of it is is that osx apparently doesn't recognize it as a removable drive. It does not shut the drive down after 30 minutes of being idle nor when I dismount it. The drive just keeps spinning. I'm not worried about the icon, but I am worried about the drive spinning more than it needs to. The other 3 drives there work fine and spin down when idle as normal.
When I was able to repair the permissions and get the drive to appear normally, it also spun down and dismounted properly too.
It is a firewire drive the chain goes mac > incoming > backup > tv. I tried swapping the cable, position on the chain and port on the drive, none of which work.
Any ideas? (I haven't tried formatting it... obviously trying to avoid that)
24" 2.33ghz Intel iMac Mac OS X (10.4.9)

Good thinking! Unfortunately, it didn't fix the problem
I wonder though, is it safe for me to roll back to 10.4.8 and see what I get? Can I just install the 10.4.8 combo update and then the 10.4.9 if it turns out to be the same?
I'm a recent mac switcher (well, switched in 2003. Just never had a tough problem like this) and in windows rolling back the os is typically a mess :P

Lacie D2 Firewire drives not responding.

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