Lacie drive Time Machine errors

Hello,
In spending a few minutes looking over this discussion board I've seen similar problems but I didn't see a good solution, unless you know of one.
A few months ago I bought a 500 gig Lacie drive to use with Time Machine. I plugged it in and it successfully backed up my iMac (I am using Snow Leopard OS).
However, intermittently, I received these problems:
1. Error messages saying the drive "was not ejected properly."
2. Error message saying "Time Machine could not complete backup" to the drive.
3. When I shut down the computer with the Lacie drive turned ON, the computer will not shut down completely. It hangs in the Finder but needs to be manually (with button on back) shut down. This does not happen when the Lacie drive is powered down.
After trading out the power and USB cables, Lacie replaced the drive with a new one.
I reformatted and partitioned the drive but continue to get the same error messages and hanging up when I try to shut down (the latter doesn't happen when the drive is disconnected).
Lacie suggests I use Google for an answer.
Any ideas?
Thank you.

Apple Joe503 wrote:
A few months ago I bought a 500 gig Lacie drive to use with Time Machine. I plugged it in and it successfully backed up my iMac (I am using Snow Leopard OS).
I'll ask a host to move this to the +Snow Leopard - Time Machine+ forum. Please update your profile -- it says you're running Tiger on a G5.
After trading out the power and USB cables, Lacie replaced the drive with a new one.
I reformatted and partitioned the drive but continue to get the same error messages and hanging up when I try to shut down (the latter doesn't happen when the drive is disconnected).
Lacie suggests I use Google for an answer.
It sounds like they sent you a drive with another defective power supply (there have been a whole passel of such reports here). As I understand it from some posts here, if you put the power supply to your ear, it should be absolutely silent; if it makes a "squishing" noise (whatever that is), it's bad.
How is this drive connected to whatever sort of Mac you have? If it's through a hub, see how it performs when attached directly. Also try it with all other USB devices (except keyboard and mouse) disconnected.
It's a long shot, but try de-selecting the +Put the hard disk(s) to sleep . . .+ option in System Preferences > Energy Saver.

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    Jun 10 08:37:43 Tiffany-Dankos-computer-2 /System/Library/CoreServices/backupd[1683]: Disk image /Volumes/Library-1/Tiffany Danko’s Computer (2)_001b63baf698.sparsebundle mounted at: /Volumes/Backup of Tiffany Danko’s Computer (2)
    Jun 10 08:37:43 Tiffany-Dankos-computer-2 /System/Library/CoreServices/backupd[1683]: Backing up to: /Volumes/Backup of Tiffany Danko’s Computer (2)/Backups.backupdb
    Jun 10 08:37:48 Tiffany-Dankos-computer-2 /System/Library/CoreServices/backupd[1683]: Failed to create progress log file at path:/Volumes/Backup of Tiffany Danko’s Computer (2)/Backups.backupdb/Tiffany Danko's computer (2)/2008-06-09-065427.inProgress/.Backup.234797868.792920.log.
    Jun 10 08:37:48 Tiffany-Dankos-computer-2 /System/Library/CoreServices/backupd[1683]: Event store UUIDs don't match for volume: Macintosh HD
    Jun 10 08:37:48 Tiffany-Dankos-computer-2 /System/Library/CoreServices/backupd[1683]: Error: (-36) Creating directory 77B4FA27-3E65-4B81-897C-610DEE7BB187
    Jun 10 08:37:48 Tiffany-Dankos-computer-2 /System/Library/CoreServices/backupd[1683]: Failed to make snapshot.
    Jun 10 08:37:53 Tiffany-Dankos-computer-2 /System/Library/CoreServices/backupd[1683]: Backup failed with error: 2
    Jun 10 08:37:58 Tiffany-Dankos-computer-2 /System/Library/CoreServices/backupd[1683]: Ejected Time Machine disk image.
    Jun 10 08:37:59 Tiffany-Dankos-computer-2 /System/Library/CoreServices/backupd[1683]: Ejected Time Machine network volume.

  • Question on Time Machine error log

    I have a program (Time Machine Error Log) that keeps track of the message log entries that occurr after you do a Time Machine backup.
    I am getting two messages each time Time Machine completes a backup.
    Here are the two message from the last log:
    Jan 13 17:39:29 xxxxxx-iMac.local com.apple.backupd[36854]: Error: Error Domain=NSOSStatusErrorDomain Code=-36 "The operation couldn’t be completed. (OSStatus error -36.)" (ioErr: I/O error (bummers)) deleting backup: /Volumes/Time Machine Backups/Back
    Last Successful Backup Message:
    Jan 13 17:39:37 xxxxxx-iMac.local com.apple.backupd[36854]: Backup completed successfully.
    How can there be an error reported stating "deleting backup", then a message stating "Backup completed successfully"?
    If I didn't check the log, I wouldn't know that there was a problem, because the Time Machine preferences pane tells me the last backup time, and the next backup time, indicating all went well.
    I just need some verification that my backups are completing successfully.
    Thank
    Len

    There is a lot of rubbish messages that TM produces.. if the final message is that all is good, then I would say all is good.. it is pretty quick to decide when something isn't good.
    But I would say.. there is only one way to know a backup is good. Restore it.
    You don't need to test restore over current drive.. plug in an external drive and restore.
    You can do a verify.. hold the option key whilst clicking the TM icon in the top menu area.. and the option verify will appear.. click that. It really doesn't test more than files are readable though, AFAIK.
    Do a disk image occasionally.. Disk Utility can create an image.. but superduper even free download version can do a full disk image. Makes me feel safer knowing that I have a backup TM doesn't actually have anything to do with.

  • Is there a solution for Time Machine error?

    I got an error in Time Machine saying backup had failed, a couple of days ago. Spent the next day or two trawling the web and found thousands of postings from people with the same error, but no solution.
    (At least, some people had a solution - they were using PC-formatted hard drives.)
    I've been using Time Machine for a few weeks, and it has only now taken a dislike to my external hard drive, which is connected by FireWire.
    Is there a solution to this problem, or should I revert to using SuperDuper, which I was using successfully before?
    I haven't put in lots of information about the apps I'm running, because this is a general query rather than a specific one. If there's a solution, I'll use it; otherwise I'll wipe the drive and go back to using SuperDuper.

    OisinOg wrote:
    Pondini - Thank you for your slightly hostile reply.
    On the contrary. The statement was: +"found thousands of postings from people with the same error, but no solution."+ I don't know where you found thousands of posts -- there are many here, but certainly not thousands. If you're talking about, say, a Google search, if you actually look at them, many are duplicates, unrelated to your problem, or unrelated to Macs at all -- and there are a number of solutions that seem to have fixed many of the real ones.
    The error message was the standard one: "Time Machine Error - Unable to complete backup. An error occurred while creating the backup directory."
    There's most likely another, better message in your logs. Thus the suggestion about Time Machine Buddy. You can also use the Console app (in your Applications/Utilities folder). Click on Show Log List, then navigate in the sidebar to your system.log (or system.log.0.bz2, etc. for previous ones). You can filter for backupd to get the same TM messages as the widget, but I prefer to view the full log at the date/time in question, as messages from other concurrent processes may have a clue.
    I've gone through the suggestions in some of the helpful replies to those thousands of postings, by wiping my drive, erasing it and reformatting it, first in two partitions using the GUID method in Disk Utility, then in a single partition. But Time Machine still doesn't want to back up to it.
    Sounds a bit like a problem communicating with the drive. The logs may clarify that.
    The hard drive of my computer is 250GB; the external drive is 300GB. Both are SATA drives; the external is connected by FireWire.
    How full are they?
    Thanks for your suggestion of downloading the Time Machine Buddy widget; I'll give it a last try tonight.
    What is the difference between a SuperDuper clone and a Time Machine backup?
    The initial backup of both copies almost everything on your HD, excluding only some caches, temp files, etc., although you can exclude other things. This takes quite a while, of course. Thereafter, only the items that changed are backed-up.
    SuperDuper (and CarbonCopyCloner, which I use, and other, similar apps) are most often used to make bootable "clones" identical copies of your HD -- if your HD fails, you can boot and run from them immediately. With TM, once your HD is repaired/replaced, you restore your system to it from your TM backup.
    Score one for the clones, but TM has it's advantages, too (which is why many of us run both).
    First is, CCC and SD look at every file and folder on your HD to see what changed. This is quite time-consuming and CPU-intensive, so most of us run it once a day (or less often), usually automatically at, say, 3 am. TM, however, runs hourly, but uses an internal File System Event Log of changes, so it is far quicker and less intrusive. There are exceptions, but most users rarely even notice the backups unless they see the icon revolving. On my small system, for example, TM rarely runs over 30 seconds; CCC is at least 15 minutes.
    Second, not only does TM keep previous versions of changed files, but it manages the space and backups for you. It keeps those hourly backups for 24 hours; except the first of the day becomes a daily backup which is kept for a month; one per week becomes a weekly backup that is kept for as long as there's space (it will fill the drive/partition). But it's smart enough, as it deletes the old weeklies, that it won't delete it's copy of anything that still exists on your HD.
    There isn't room to have two 250GB sections on a 300GB drive. I suppose I could get another 250GB drive - I have an IDE enclosure somewhere - but I don't fancy the expense right now.
    Your CCC or SD partition only needs to be as large as your HD, although in a pinch it only needs to be somewhat larger than what's actually used on your HD. If you don't have room for both on the one drive, an even better solution might be to get a pair of smaller portable HDs for CCC/SD. Use one daily for, say, a week, then take it to your safe deposit box, workplace, relative's house, etc. and start with the other. Now you're also protected against fire, flood, theft, direct lightning strike on your power lines, etc.

  • HT201250 Time Machine Error

    Just bought a new 1 TB external hard drive specifically for a Mac and time machine error: unable to complete backup. An error occurred while copying files to the backup volume. messages keeps appearing.  Tried to restart and that didn't help.  Please advise.

    Hello, I don't use TM myself.
    Have you looked through Pondini's extensive TM help site?
    http://Pondini.org/TM/FAQ.html
    http://pondini.org/TM/Troubleshooting.html
    I can't imagine anything TMwise not covered.

  • Time Machine error 13 sparsebundle?

    Hello - my Time Machine wireless backup was working flawlessly for months from my Seagate GoFlex Home wireless hard drive, backing up my iMac and my MacBook. Now suddenly I'm getting the following message - but only on my MacBook: "Time Machine Error: The backup disk image “/Volumes/GoFlex Home Backup/Rolf's Macbook (2).sparsebundle” could not be created (error 13)."
    Does anyone know what this means and, more to the point, how I can fix it? Thanks for any suggestions!

    Rolf Asphaug wrote:
    Yeah, I've pretty much had it with Seagate and their WONDERFUL GoFlex drives.
    Actually, backup isn't working on EITHER of our computers - the iMac or the MacBook - so now I know it's the drive. If anyone does have any suggestions I'd appreciate them - but I suppose the answer will be "get a Time Capsule."
    You might consider taking the Seagate HD out of the GoFlex enclosure and plugging it in one of these: http://eshop.macsales.com/item/NewerTech/FWU3ES2HDK/. I've had plenty of trouble with GoFlex HD drives overheating inside their enclosures but found that the drive mechanisms themselves are really quite good, at least at the 3TB level. Obviously, you couldn't have Time Machine run automatically but you can run it manually between the two computers. And with the drive mechanism half uncovered, it'll stay a lot cooler.

  • Time Machine Error: An error occurred while creating the backup directory

    Time Machine Error: Unable to complete backup. An error occured while creating the backup directory.
    I back up to wirelessly to a Time Capsule. I get these errors often. I'll go for a few days with everything working and then encounter these errors. I've even completely erased the Time Capsule drive and started over. It'll work fine for a few days and then start the errors over again. Interestingly, when the errors occur, the Time Capsule drive can not be unmounted even if clicking the eject button. I am on 10.5.8 but it happened in 10.5.7 as well. I have another Mac that doesn't seem to have any issues with the same Time Capsule.
    Here's a log - they all seem to fail with similar errors:
    Starting standard backup
    Backup destination alias resolved to path: /Volumes/AirPort Disk
    Disk image /Volumes/AirPort Disk/Brittney’s Computer_0019e33d4fde.sparsebundle mounted at: /Volumes/Backup of Brittney’s Computer
    Backing up to: /Volumes/Backup of Brittney’s Computer/Backups.backupdb
    2009-08-27 13:52:48.465 FindSystemFiles[2955:713] Querying receipt database for system packages
    2009-08-27 13:52:48.693 FindSystemFiles[2955:713] Using system path cache.
    Failed to create progress log file at path:/Volumes/Backup of Brittney’s Computer/Backups.backupdb/Brittney’s Computer/2009-08-26-212437.inProgress/.Backup.273091970.250248.log.
    Error: (-50) Creating directory 7CCE60DD-ADCC-4004-A0D9-3EC83D892372
    Failed to make snapshot.
    Backup failed with error: 2
    Failed to eject volume /Volumes/Backup of Brittney’s Computer (FSVolumeRefNum: -114; status: -47; dissenting pid: 0)

    Nancy H wrote:
    I used it as it came, supposedly formatted for a mac.
    It may or may not be right.
    I'd be inclined to start over, per #5 in the Frequently Asked Questions *User Tip* at the top of this forum.
    If that doesn't help, go on to #C10, etc., in the Troubleshooting Tip, as in the previous post.

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