LaCie Dual Layer Drive Sense key error

I've been getting this error while burning dual layers:
Sense Key = Medium Error
Sense Code = 0x0C
WRITE ERROR
Then after clicking "OK", I get this:
Sense Key = ILLEGAL REQUEST
Sense Code = 0x72, 0x03
Session Fixation Error
INCOMPLETE TRACK IN SESSION
Anyone have any idea what's up? I've been using the same Dual Layer disks (Ridata), and the problem occurred rarely, but now it's half the time.
I'm using LaCie DL DVD-RW on iMac G4 OS 10.4.5
Thanks!
Nici

Are you using DVD-R DL media or DVD+R DL media?
Just as an experiment I would try a different manufacturer. It's possible you got a bad batch.
Is the LaCie new or old? Could the lens be dirty? I think that dirty lenses usually give people the "power calibration" error, but it might be worth a try to purchase and run a lens cleaning disc through it.

Similar Messages

I don't have a dual-layer drive, can I install Tiger or Leopard?

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Mac OS X 10.4 Tiger, and Mac OS X 10.5 Leopard come on what appear to be larger than 4.7 GB discs. This does not mean you need a dual layer drive to install them. Some Macs capable of installing Tiger or Leopard came with a built-in CD-RW, or CD-ROM drive. For those a compatible Firewire DVD drive for booting Mac OS X can work instead of replacing the internal drive. Tiger also came in a limited edition Media Exchange Program CD installer package, which you may be able to find in the open market. The limitation for each is dependant on other hardware:
1. If your Mac shipped new with no Firewire, you may be able to install Tiger a special third party addon software known as XPostFacto.
2. If your Mac shipped new with less than 867 Mhz built-in processor (including dual processor 800 MHz or less), you may be able to install Leopard with a special third party addon software known as Leopard Assist.
3. If your Mac shipped with a processor upgrade card installed, and #2 is true, a firmware update may be available from the processor upgrade card vendor that allows Leopard's installation.
4. Tiger needs at least 256 MB of RAM.
Leopard needs at least 512 MB of RAM.
If you have a lot of dashboard widgets, you may need to increase RAM to improve performance on either operating system. The RAM needs to follow Apple's specs to ensure smooth operation. Only get RAM with a lifetime warranty.
5. Officially you need for Tiger:
"At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools" from: http://support.apple.com/kb/HT1514
And officially for Leopard you need:
"9 GB of available disk space or more" from http://support.apple.com/kb/HT3759
However, I would add to that if your hard drive doesn't have at least 15% of the drive free in addition to that, you may experience significant slowing down in the operating system function. This number has been arbitrarily discovered by many users.
6. When installing Tiger or Leopard, if your machine shipped with Panther (10.3) or earlier, be sure to get the retail Tiger or retail Leopard.
The Tiger installer is a san serif gray and white X with a spotlight on the center of the X on a black background.
The Leopard installer is a san serif black and gray X on a pink galaxy centered on a black background.
This is the 1st version of this tip. It was submitted on Dec 23, 2009 by a brody.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Disclaimer: Apple does not necessarily endorse any suggestions, solutions, or third-party software products that may be mentioned in the topic below. Apple encourages you to first seek a solution at Apple Support. The following links are provided as is, with no guarantee of the effectiveness or reliability of the information. Apple does not guarantee that these links will be maintained or functional at any given time. Use the information below at your own discretion.
Mac OS X 10.4 Tiger, and Mac OS X 10.5 Leopard come on what appear to be larger than 4.7 GB discs. This does not mean you need a dual layer drive to install them. Some Macs capable of installing Tiger or Leopard came with a built-in CD-RW, or CD-ROM drive. For those a compatible Firewire DVD drive for booting Mac OS X can work instead of replacing the internal drive. Tiger also came in a limited edition Media Exchange Program CD installer package, which you may be able to find in the open market. The limitation for each is dependant on other hardware:
1. If your Mac shipped new with no Firewire, you may be able to install Tiger a special third party addon software known as XPostFacto.
2. If your Mac shipped new with less than 867 Mhz built-in processor (including dual processor 800 MHz or less), you may be able to install Leopard with a special third party addon software known as Leopard Assist.
3. If your Mac shipped with a processor upgrade card installed, and #2 is true, a firmware update may be available from the processor upgrade card vendor that allows Leopard's installation.
4. Tiger needs at least 256 MB of RAM.
Leopard needs at least 512 MB of RAM.
If you have a lot of dashboard widgets, you may need to increase RAM to improve performance on either operating system. The RAM needs to follow Apple's specs to ensure smooth operation. Only get RAM with a lifetime warranty.
5. Officially you need for Tiger:
"At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools" from: http://support.apple.com/kb/HT1514
And officially for Leopard you need:
"9 GB of available disk space or more" from http://support.apple.com/kb/HT3759
However, I would add to that if your hard drive doesn't have at least 15% of the drive free in addition to that, you may experience significant slowing down in the operating system function. This number has been arbitrarily discovered by many users.
6. When installing Tiger or Leopard, if your machine shipped with Panther (10.3) or earlier, be sure to get the retail Tiger or retail Leopard.
The Tiger installer is a san serif gray and white X with a spotlight on the center of the X on a black background.
The Leopard installer is a san serif black and gray X on a pink galaxy centered on a black background.
This is the 1st version of this tip. It was submitted on Dec 23, 2009 by a brody.
Do you want to provide feedback on this User Contributed Tip or contribute your own? If you have achieved Level 2 status, visit the User Tips Library Contributions forum for more information.

Re: I don't have a dual-layer drive, can I install Tiger or Leopard?

"This tip is ready for consideration"

Hi a brody,
Maybe it's my training that states to focus on what we can do, but I'd suggest changing the double negatives to positives. Let me know as that does leave out the "if and only if" implication of the "can't" statements which you may want to keep.
Mac OS X 10.4 Tiger, and Mac OS X 10.5 Leopard come on what appear to be larger than 4.7 GB discs. This does not mean you need a dual layer drive to install them. Some Macs capable of installing Tiger or Leopard came with a built-in CD-RW, or CD-ROM drive. For those a compatible Firewire DVD drive for booting Mac OS X can work instead of replacing the internal drive. Tiger also came in a limited edition Media Exchange Program CD installer package, which you may be able to find in the open market. The limitation for each is dependant on other hardware:
1. If your Mac shipped new with no Firewire, you {color:red}may be able to{color} install Tiger {color:red}with{color} a special third party addon software known as XPostFacto.
2. If your Mac shipped new with less than 867 Mhz built-in processor (including dual processor 800 MHz or less), you {color:red}may be able to{color} install Leopard {color:red}with{color} a special third party addon software known as Leopard Assist.
3. If your Mac shipped with a processor upgrade card installed, and #2 is true, a firmware update may be available from the processor upgrade card vendor that allows Leopard's installation.
4. Tiger {color:red}needs{color} at least 256 MB of RAM.
Leopard {color:red}needs{color} at least 512 MB of RAM.
If you have a lot of dashboard widgets, you may need to increase RAM to improve performance on either operating system. The RAM needs to follow Apple's specs to ensure smooth operation. Only get RAM with a lifetime warranty.
5. Officially you need for Tiger:
"At least 3 GB of free disk space; 4 GB if you install the XCode 2 Developer Tools" from: http://support.apple.com/kb/HT1514
And officially for Leopard you need:
"9 GB of available disk space or more" from http://support.apple.com/kb/HT3759
However, I would add to that if your hard drive doesn't have at least 15% of the drive free in addition to that, you may experience significant slowing down in the operating system function. This number has been arbitrarily discovered by many users.
6. When installing Tiger or Leopard, if your machine shipped with Panther (10.3) or earlier, be sure to get the retail Tiger or retail Leopard.
The Tiger installer is a san serif gray and white X with a spotlight on the center of the X on a black background.
The Leopard installer is a san serif black and gray X on a pink galaxy centered on a black background.
An Apple user since 1981 Mac OS X (10.6)

17" G4 Powerbook no "Dual Layer" drive...

A friend asked a question this morning that I did not have the answer to;
"Can a G4 Powerbook's non dual-layer DVD drive read a dual layer install disc?"
We discussed it for a bit and then I decided to turn to the minds on the forum here. I viewed the post by - "a brody" from Dec. 23, 2009 - but no specific answer jumped out at me concerning this particular question.
a brody - "I don't have a dual-layer drive, can I install Tiger or Leopard?" (Dec 23, 2009)
The drive in question is a Matshita DVD-R UJ-845E. This Powerbook was manufactured in 2005. (Forgive me if this has been answered some place else on this forum).
Regards

Hi Templeton, Happy Holidays.
Thanks for your response. I was speaking to a qualified person about this before I returned to the forum and saw your answer. We all agree apparently, concerning reading "DL" discs on this type of "SL" drive.
The additional info I got, (concerning any "Apple OS upgrades") was that the "Leopard" OS program series was written as an "interim" OS during the transition period from the older G4 Powerbooks to the newer "re-chipped" Mac computers; thus the Leopard OS disc's ability to be read by the older optical drives found in many of the G4 Powerbooks.
Thanks again!

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On my other post, I have been asked if I was able to write Dual Layer Media. I have tried last evening and write 7.9GB of information on Fujifilm 2.4X DVD+R DL medial using the Mac native writer program. I have old toast 5.2.3 so didn't even try but it was success.
It does took some time but Its sweet deal.
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Hello! You may want to read THIS XLR8 Article. Tom

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I am looking to get a Dual Layer DVD drive.
Does anybody have a good recommendation? Internal? or External?
Oh by the way, I am still using DVD SP2, do I need to upgrade?
Thanks
Paul

I am under the impression that even Toast 7 will not read the dual layer break point set by DVDSP in either a VIDEO_TS or a disc image. Believe me, I would love to find out that I'm wrong on this. This ability alone would be worth the price of the upgrade for me (I'm still using Toast 6).
Someone asked a question specifically about this either late last week or early this week in this forum, and I believe it went unanswered.
This recent post on the CreativeCow was the closest answer I could find: http://forums.creativecow.net/cgi-bin/newreadpost.cgi?univpostid=859311&forumid=155&postid=859517&pview=t
I have not used Discribe, so I can't speak for its abilities. Its website isn't very helpful in this regard.
Hopefully someone who has firsthand experience trying this will post a reply.

Dual Layer Drive?

Hp 2000 Notebook PC
Product Number: 00359-OEM-8992687-00010
Hey everybody. I am wandering if my dvd/cd burner is a Dual Layer Burner or not? I can't find any info on it so I have no idea. I was talking to somebody and they said that if it's not, then sometimes, you can update them to where they are DL.
If incase it isn't a Dual Layer Burner, then how do I update it? and if it's not, or not updateable, then I guess I'm stuck buying an external one. My DVD/CD-ROM drive is hpCDDVDW SN-208BB SATA CdRom Device That's what it says in my device manager anyway. Thank you so much for your help!!!!
This question was solved.
View Solution.

Hi:
According to this, it is a DL drive when using +R DL disks
http://www.newegg.com/Product/Product.aspx?Item=N82E16827151242

Satellite Pro A30: Need compatible DVD 8x dual layer drive

Hi,
have been researching this for some time now with no result. Are there any 8x dual layer dvd drives that are compatible with the bezel on the a30?
Cheers, J

Did you take a look into the user manual?
Usually you should find the list of compatible drives in this document.
In my user manual I have found a compatible drives for my notebook.
I found the info that these drives could works on this notebook. But dont know what drive could handle the DL medias:
Matsu****a SR-8177
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URGENT Dual Layer Drive question - PLEASE HELP

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2) Since I have never needed to work with dual- layer discs before, is my thinking flawed here? These dual-layer discs WILL play back on a standard DVD player, right?
Although I have been an editor for 23 years, I have never had the need for a larger DVD format than the standard 4.7gb DVD-5 disc, so I am feeling like a real rookie right now.
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Van

I've used only internal Dual layer, Opticarc AD-7170A that shipped with new Mac, and Pioneer DVR-108 that I put in my old G4.
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Dual Layer DVD Burn - Error "Mac OS Error -5001"

I have a Powermac G5 dual 1.8 (Machine Model PowerMac7,2) - I upgraded the stock DVD burner to a Lacie Dual Layer burner model SH-S162L Internal. Burns single layer discs and CDs just fine... It will not burn dual layer discs, video_Ts, disc copy, nor data DVD DL's...
I've tried different media, new system install, updating drivers, even contacting Lacie who has sent me a new drive, which I installed today to the same end result of very expensive plastic coasters.
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Hi Christopher,
Please check to see if you have file sharing turned on. In the OS9 era, a -5001 error involved accessing or deaccessing a shared volume, I seem to recall. If file sharing is on, try just turning it off.
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Dual Purpose Dual Layer DVD drive recommendations...

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The Plextor offerings fit the XP bill but the LaCie with LightScribe would be nicer.
Is there a third or 4th choice among the discussion lists as only the above two were returned on a search of the archives. I'd really like to have the option of using the unit in either environment.
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The Dell only has USB. I'm not motivated to put any $ into this area so I'll put the dual layer drive aside and just get something to have a PC with DVD for the project.
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Error Burning Dual layer DVDs

I can burn single layer dvds and cds just fine however every time i try to burn Dual layer DVDs i get error message that there is a hardware failure. I have tried several DVD manufactures to no avail. I finallly had a hunch there was a corrupt file someplace so i created a new user account and burned the file from using Finder and the dual layer burned just fine with my new user account. I repaired permissions on the bad user account (USing the snow leopard dvd and using the Disk utlity) and still no luck. has anyone had or have heard of this issue? Any ideas on how to find the corrupty file causing Dual layer dvd burns to crash? Btw i have used Toast, Finder and Itunes to try and burn the dual layers. Any info on this would be great

Yep, I have the same problem. I've re-booted, check all logs, and I get the same error. I was burning the same file, the first two DVD's went well, then I got the Communication error.
I make a living in Graphics, so my clients have to have the files I've created... This is a MAJOR issue!

Dual Layer DVD Stock

Has anyone had any good / bad experiences with any brand of dual layer DVD stock? I'm getting ready to start a project and I have an external LaCie dual layer burner that I want to burn to. Thanks in advance!

I have also had miserable luck with Memorex DVD-R DL blanks. The only ones that verify at all are those that I burn at, 1x and two out of three of those are coasters. At $3 each that's really annoying.
I think I'd have gotten more enjoyment out of lighting cigars with the $60 I paid for the 20 discs rather than giving it to Staples for expensive coasters.
Taiyo Yuden, Fuji, and newer Verbatim seem to be the best mfg of DVD-R DL blanks. But their stuff is still pricey. Mitsui also makes great blanks, but I don't know if they are making DVD-R DLs yet.
Check out this website that rates optical media:
http://www.digitalfaq.com/media.dvdmedia.htm
I did find a vendor who would sell me Taiyo Yuden DVD-R DL blanks for $1 ea., but I needed to buy a minimum of 300.
Beware that if you are burning a DVD-Video disc via DVDSP to one of these beauties, DVDSP does not verify the burn afterward like Toast or the built-in OS X disc burner.
So you may not be aware of errors in your disc. Watch out for this if you are burning a disc to send off for mastering.

Dual Layer DVD-R are freezing

I got Lacie dual layer recorder (*** according consumer report)
I made 5 copies 2 hours DVD from Mpeg2, which exported from FCP5. Each copy either freezes or skips in a half way. My media is 4X RiData. I wonder if the DVD was burned to fast. I have to use 1X. If DVD players are playing fine the commercial DVD, which are dual layers, why they would not play well my burned copies? Is there a setting to tell the DVD burner to use a slow, 1X speed?
I have a friend...the same problem!
Thanks.

if you are using DVD-R Dual Layer (as opposed to DVD+R Double Layer):
[quote]
Using DVD-R Dual-Layer Media
If your system contains a DVD drive that can write to the new DVD-R dual-layer media, you can burn your DVD project to it with DVD Studio Pro. However, there are several issues:
Since there is no current way for DVD Studio Pro to identify DVD-R dual-layer media as having two layers, burning a dual-layer project to it results in a warning appearing telling you that the DVD media may have insufficient room to hold the project. This message is based on the assumption that the disc is single layer. Both layers of the disc will be written to as needed, however, when you click Continue.
If you are burning a dual-layer project, the break point you set will not affect where the layer break actually occurs. Instead, the first layer is written to until filled, at which point the drive switches to writing to the second layer.
The switch between layers is a seamless layer change not supported by some DVD players, which may stop playing the disc when the switch point is reached.
[/quote]
altho if its DVD+R Double Layer, then its a different problem (and the same as what i'm having)
Enf...

SENSE KEY ERRORSSSSsssss :(

Keep getting "sense key erros" when trying to burn. Never got these before, but now nothing burns.
Been using Toast (happens now with old and new versions).
Can anyone tell me what to try as work-around or tests to better understand what is wrong and how to fix???
Thanks,
David
[email protected]
PS: here's my hardware config:
MATSHITA DVD-R UJ-816:
Firmware Revision: XXJ3
Interconnect: ATAPI
Burn Support: Yes (Apple Shipped/Supported)
Cache: 2048 KB
Reads DVD: Yes
CD-Write: -R, -RW
DVD-Write: -R, -RW
Burn Underrun Protection CD: Yes
Burn Underrun Protection DVD: Yes
Write Strategies: CD-TAO, CD-SAO, DVD-DAO
Media: No

Hi Folks
I have a similar problem with this drive (Matshita DVD - R UJ-835E). I have been trying to use TDK's, Sony's & Verbatims. I have a failure rate of about 40% of disks used, with a lot of sense key errors, some being rejected in the Verification process after being written, and some disks just being spat out by the drive (it does not even want to read them.) Just about had enough of it. Does anyone have any solutions to the above problems please?

LaCie Dual Layer Drive Sense key error

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