Lack of attention to nokia's user

Please, I want to draw your attention on the fact that in Spain the aftersale service for nokia does not exist. In my bad experience I have bought a nokia telephon (6630) and I have just started to use it during last week and it has fault.....I love or better to say I used to love nokia telephones but now I have lost the delivery note and the seller (vodafone) and neither nokia accept the repair of the telephone, considering additionally that through the EMAI number the telephone could be perfeclty identified, I am very sab because It is too bad that a company that you consider serious walks on this way.

Asking for you SSN is simply a way to confirm that you are who you say you are. It is not unusual for an online/phone order to be held up for further identity confirmation. I see this same complaint on these forums to assume that it is not an unusual occurrence.
You can remember that you have not given your email to Verizon within the last 12 years? I have a hard enough time remembering if I have given it out within the last month or so. They must have gotten it from somewhere. I don't think they go around spying on people to covertly acquire people's email addresses.
Have you signed up for MyVerizon? I believe they ask for your email address during that signup.
As to receiving the text to confirm, that is simply another safeguard to confirm the person in possession of the phone already on the account is the person actually placing the order.
As Elector has stated, it is usually quicker to actually take possession of a phone in person.
Many people actually prefer the safeguards in place in order to prevent others from ordering items on their account.

Similar Messages

Help needed from Nokia 8800 users??

Which bluetooth adaptors/dongle are nokia 8800 users using? And also how much did they cost?
I need one for mine but i'm not sure which is the right one to get. Any help would be much appreciated!! Cheers!!

Do you mean bluetooth dongle for your PC ? I guess. My recommendation: buy a dongle that works with Microsoft Bluetooth software (assuming you have Windows XP with Service Pack 2, which has the Microsoft Bluetooth.
then everything is easy: you stick the USB dongle in, windows installs the drivers for it, you download PC Suite and start using the 8800 over Bluetooth.

Nokia 3230 users wake up

All Nokia 3230 users ask Nokia to provide Firmware Updtaes like othe S60 phones.

I got the exact same problem.
Screen intermittently won't turn on after sleep but the tablet itself seems to be awake because the Windows button vibrates when pressed and Bluetooth devices can connect. All one can do in this case is to force the PC to turn off (hold power button for 10 seconds) and turn it back on. Extremely annoying and a reason to return the device if problem is not resolved. Otherwise very stable and a great device.
All available Windows, app and driver updates installed. Even did a refresh and complete Windows reinstall, but that did not solve the problem.
From my observations, the problem seems to have something to do with the duration of sleep (always comes back on after short sleeps) and/or leaving the current wireless network whilst in sleep, and/or Bluetooth.
Administrative events in the event logs only show the forced shutdown as a critical error. However, the Windows system event log shows Kernel-PnP 219 warnings related to being unable to load driver WUDFRD for ACPI and BTHLED devices.
Bought mine on launch day from ATT.

Does Nokia Recomend Users To Do These?

Does Nokia Recomend Users To:
-Install Phone Cleaning (Temp File Cleaning) Utilities,
-Install untrusted apps,
-Patch Phone (I know nokia doesn't recomend this but why?)
Solved!
Go to Solution.

1. if you look after your phone, and backup periodiically and do a spring clean every so often, then your phone will be in tip top shape. Obviously, if you let your phone remain with 5000 messages, of course the phone will slow down lol.
2. To protect you, the user. untrusted apps can cause harm to the hardware of the phone, such as viruses, steal personal data and information, send data to unauthorised entities etc. Makes perfect sense.
3. Voids warranty and again, exposes the phone to threats such as the installation of untrusted apps, malicious attacks, viruses etc etc.

Attention nokia 311 user

At last, nokia 311 new firmware update is coming within 15-30 days.

Heheheh
This is just a trick played by few users regarding Asha 501 SW update.They are now following the same now in case of Asha 311. !
The best explanation is this way -- " A random guy posts regarding the update information(Though he doesnt know),then everyone will be checking that info and woud be thinking that update would be really available after prescribed date.(almost 80% of users trust this info because they just need update and not the one who posted it). And now when they realise that there is no update they start Blaming Nokia thinking that it would release update because of demand !
-----> This is just similar to Asha 501 SW update demand(Ofcourse Nokia annnounced it )
-----> """"""BUT FOR ASHA 311 NOKIA DIDNT ANNOUNCE ANY UPDATE SO STAY COOL GUYS """""""

Nokia N97 User Suggestions

Hi all, i use N96 untill a few days back, when i lost the phone. and now i'm planning to get a new one to replace that. my eyes are on N97 and i would like to have some feedback from its' users. so please help me in this.
Thanks!

Well, personally speaking, I am really happy with my N97. I bought a SIM-free handset from Carphone Warehouse and am running it on O2 with a Simplicity tariff.
The majority of people on this forum (and others) have problems with their handset and that's the whole point of them posting here. The silent majority have no problems and as a result you don't hear from them.
While I agree the initial firmware (10.x) was poor, v11 is far more robust and I can say my N97 is stable and running nicely. As a UK user I am still waiting on the release of the v12 firmware, but I am also aware that 2.0 is due in October which should provide a milestone in the N97 timeline. I just hope Nokia release it here in the UK at the start instead of making us wait like they usually do.
On a final point, at Nokia World on the 2nd of September, Nokia confirmed they had sold 2 million N97s and that it was outselling the N95 on a like-for-like basis which is great news. More sales means continued support from Nokia in terms of firmware updates.
It's your choice what handset to get and I applaud you for doing your research but from my point of view, the N97 is a great device which is set to get even better.
Message Edited by matt_t on 10-Sep-2009 10:19 AM
Nokia N8 on O2-UK
Firmware 022.014

Language question for Nokia N8 users..

hi!
Does a Nokia N8 that was bought in the UK support Hebrew language?
Can any N8 user there check that for me?
Thanks!

i mean it needs in the phone memory c but i think automatic when installed must be there
sorry i have not set up emails yet to try with emails i use the greek lang but for sms ( i guess same for emails )
you need from the application menu switch to sliide it as deafault and exit and then try reply email it shouls appear now instead of the nokia menu the slide it
in the email now if the lang you want not appear you need to tap the number mode and then up left on the keybard you will see a small tab with 3 parallel lines
click that (is the settings) and add herbew which you have downloaded before, save.
now if you go to mumber menu again down left you will see a small tab with the first 2 letters of your lang
click to change and it should work(it switches to other languages
is not the best keyboard but for me once a time i need to text my old parents is fine and is the only for now that supports all european langs, later will come more but how long???so i have paid for it
after i switch back the nokia menu for normal use if you dont find it very help full for every day use
let us know how is going
dont forget if works and you will pay for it when you will install full version after download full version is important to reboot the phone to work better
try first send sms to see how it works ( i guess is more easy????) and then try send email

Nokia's user interface and software A terrible e...

(hope this is in the right section, here goes)
I got my E63 about a month ago. I thought it only fair to list my grievances with the phone so far, because I am really close to selling it and buying something else, and I think Nokia deserves to know the reasons why, and will hopefully improve in the future.
I will start off with what I love about the phone, because I do in fact, really like it. The slim size, excellent keyboard, great connectivity like 3G and Wi-fi, and the reasonable battery life, make it a great phone, but its in the user interface, and actual usage of the phone, where things really start to fall flat.
The user interface is very disorganized and difficult.
Why is everything so hard to find and use? For example, if I want to change the applications that appear on my home screen, I need to navigate the following directory tree:
Menu > Tools > Settings > General > Personalisation > Mode Settings > Home Screen Applications > Application Shortcuts > Shortcut 1
and then, when I finally get to the list, the items arent even in any order!
You must be joking, what a horrible menu! Its insane. As a user, I feel like its a terrible experience.
But thats not all. Why are there 2 notes applications on my phone? There's notes, and active notes. Why does Nokia OVI store exist twice, once in the main menu, and once under installations? Why do I have Contacts, and OVI contacts on my phone? Why can't my phone have just one app that works well, instead of 2 that differ slightly.
Why is email setup in the installations menu? Why isn't it under email, where mailboxes get set up? Its just sitting there cluttering up Installations, when its something you only use once or twice.
Not to mention the fact that the configuration settings are all over the place, i.e. there is an Email Key setting in Menu > Tools > Settings > General. Its all on its own, not near anything. Why isn't it in the same menu where the other shortcut keys get set? Or even in the email app settings?
I am not naive, I know that the E63 is on the cheaper end of the scale, so I can't expect it to be the fastest phone in the world, but scrolling through my email in HTML mode is so horribly slow, and the view tends to jump from left to right on some emails, I hardly even use the phone to check my email anymore, which is sad because that is the reason I chose the E63.( for the nice keypad and email syncing)
These are just SOME of the things that I have noticed. So please Nokia, PLEASE PLEASE PLEASE! Spend some of your R&D money on user interface and user experience!
If there is anything you take away from this letter, let it be this:
Doing anything on the phone just feels like hard work, it makes me not want to use the phone.
Your phones should be simple and easy to use, even without the mass of Help files that appear in a lot of the menus.
I know, some people may say that if I want a better experience, I should be willing to buy a more expensive phone. Well, I can say that if I do spend more money on a phone, the chance is very slim that it will be a Nokia.
Really, I am not being nasty, just trying to be honest. I know that Nokia is run by human beings like myself, so I tried to be polite, and I dont intend to hurt anyones feelings.
I am quite willing to answer any questions you may have. Its a bit of a pipe dream, but I would love to see Nokia release an entirely new version of the phone software, with everything re-organized and re-done. The sad truth is that will probably never happen, and I will end up swopping my E63 for something that is easy and pleasant to use.
So please, let me know if there is anything I can do to change the situation, or help you guys in making this better for everyone.

"If your not used to symbian you'll learn it quick enough, compared to android it's childsplay."
On the contrary, Ive been using Nokia phones for the last 8 years, and for the last 2 years Nokia exclusively, and the UI has just got worse.
The fact that "you'll learn it" is of no comfort. Why should I have to spend hours learning how to use a cellphone? Whenever I want to do something I havent done before, I have to spend time digging through obscure menu options. That is absurd.
"What phone do you have in mind to replace the E63, that would help us users alot more then telling us what is wrong with your phone. Although over all I like my e63."
I don't have any specific phone in mind, Im just going to ask and look around until I find something with an operating system that is organised in a logical manner, and that allows me to access and read my email quickly and easily.
I put this here hoping that other users would come forward with UI related things that they were unhappy about, and then Nokia would take notice. I could easily have just gone out and changed phones, but I chose to do something different.

Ovi maps doesn't accept my Nokia account user name...

It was necessary to do an *#7370# reset on my phone, every things is fine now, except the point that I can't log on to Ovi from the maps application to get my maps favourites back to the phone.
Maps doesn't accepts my user name anymore. I got an error massage "no special characters allowed", but I have dots in my user name.
I don’t have any problems with logging on to other Ovi services either they are PC based nor from my mobile.
Creating a new account doesn't bring me back my maps favourites, therefore it's no solution for my problem.
I tried to install an older maps version, but have sis files for version 3.03 and 3.04 only and both versions doesn’t allow my to log in to Ovi.
Does anybody has an idea what to do?
Thanks for help in advance!

farby wrote:
Why don't you contact Nokia using the 'CONTACT US' tab at the top ??
Have tried e-mailing support @ Ovi reply was "go to accounts>Nokia account>sign in" which is what I'd explained wasn't working. Called the Nokia help line & told to delete maps & reinstall which is what I'd tried previously, tried again but still doesn't work.
Navigation actually works with data download but still doesn't log in to enable sync. I still suspect it's something to do with a setting in the active sync profile.
So I'm waiting for 1. Ovi help to reply to second e-mail and 2. the call centre to reopen Monday

Is it possible to change your nokia account user n...

i'm starting this post here because i didn't find anywhere else, so don't get me wrong.
i just want to know if its possible to change you nokia account username, or at least the username on nokia discussions .
thanks.
Elie ( i want to change my name to ZeroGravity )
Reality is wrong....dreams are for real... 2pac .
don't forget to hit that green kudos
Solved!
Go to Solution.

You are welcome..
You may write to
[email protected]
to check if they can change the user name .. or suggest how you can do.. Since this is a user-to-user forum the actual action can only be taken by Nokia..
--------------------------------------------------------------------------------------------------------------------------------------------------------If you find this helpful, pl. hit the White Star in Green Box...

Nokia 5230 user interface

i purchased nok 5230 last month, i feel my self downgraded my mobile experience .with my previous phone i can add more apps in shortcut ,there is GO TO shortcut, active standby, these helped for easy usability of phone.but in nok 5230 the above said things missing i feel my self selected wrong phone .i might have selected some other better brand.any one tell me is there any updates for adding more apps in shortcut bar, GO TO shortcut and similar shortcut.user interface of nok 5230 very harrashing. nokia are you listening?do not make people like me, very ordinary person with limited tech knowledge ,to feel cheated and wasted our hard earned money

there is no open office which would come pre installed is it a smart phone or some s40 series handset.... Hope Nokia should see to it......
if u like ma post click thanks or give star :-)

Nokia N97 User Interface on Nokia 5530

I know this is a stretch, but is there a way to get the N97 home screen interface on the 5530? I know both run off S60, but I thought it was pretty cool to have a bunch of different widgets readily available on my homescreen, rather than connecting to 3 or 4 different websites separately through the Nokia internet browser. If you can help, thanks. If not, no worries.

Well, personally speaking, I am really happy with my N97. I bought a SIM-free handset from Carphone Warehouse and am running it on O2 with a Simplicity tariff.
The majority of people on this forum (and others) have problems with their handset and that's the whole point of them posting here. The silent majority have no problems and as a result you don't hear from them.
While I agree the initial firmware (10.x) was poor, v11 is far more robust and I can say my N97 is stable and running nicely. As a UK user I am still waiting on the release of the v12 firmware, but I am also aware that 2.0 is due in October which should provide a milestone in the N97 timeline. I just hope Nokia release it here in the UK at the start instead of making us wait like they usually do.
On a final point, at Nokia World on the 2nd of September, Nokia confirmed they had sold 2 million N97s and that it was outselling the N95 on a like-for-like basis which is great news. More sales means continued support from Nokia in terms of firmware updates.
It's your choice what handset to get and I applaud you for doing your research but from my point of view, the N97 is a great device which is set to get even better.
Message Edited by matt_t on 10-Sep-2009 10:19 AM
Nokia N8 on O2-UK
Firmware 022.014

Hello Nokia we users of N82 with V30 waiting for n...

immediately release a new firmware because we users of N82 with V30 have a problem with exposure compensation a picture are very bright when camera uses xenon. I tested when I shot a picture in room with normal light exposure have to be -0.5 in total dark the exposure have to be -1.0 And second problem is a video quality is very poor and frames do not work proper(skipping and blocking) so fixed and improved to be a perfect as you nokia always delivered please .

Thanks for your contribiution, but unfortunately you won´t get contact to Nokia staff here, this is a user-user board.
BUT,
if you have complaints or suggestions regarding Nokia products or services contact Nokia via:
www.europe.nokia.com/contactus
There you´ll find a detailed selection of your country.
Maybe that´s the way to go for you...
By clicking the "Kudos!" or the "Solution?" button on the right you can say "Thank You" and you´ll show the author and others that the post is useful.
The day we stop improving is the day we stop being good.

What phone should a long time Nokia E71 user switc...

Hi all,
Have had my Nokia E71 for many years and hate to part with it, but it's on it's last legs. Never thought I'd get so attached to a phone, any ideas on what to replace it with? I liked how easy it was to use, right from the start, and all the extras it came with. I also liked the fact that AT&T was never able to recognize it as a "smart phone", which allowed me to use wifi and did not require the extra data fee they charge.

Depends upon whether you want to change as can still find a few new examples in UK, but not sure about availability in USA. I know that I was disappointed with E72 compared with my E71 which felt much more rugged with it's metal case and wished that I had kept it!
If you haven't got some essential Symbian only applications, you could look at Asha 302 such as here:http://www.amazon.com/Nokia-302-Unlocked-Bluetooth-Integration/dp/B007MPZT2K although don't know about ATT recognition.
Happy to have helped forum in a small way with a Support Ratio = 37.0

5800XM - new Nokia Messaging user

Hi
Have just installed Nokia Messaging on my 5800XM (was using emoze & thought I'd see if Messaging was better). Just a few queries that I hope someone with longer experience than I can answer:
1. It always seems to connect using 3G. Is it possible to force it to connect via WLAN ?
2. Is it possible to specify a "Reply to" address that's different to the address from which the email is sent ?
3. I now find that the data transfer icon (little double-headed arrow at top left of screen under the signal strength indicator) is permanently on, even when Messaging is not running. This is annoying and could be expensive if used abroad. Can Messaging cause this (pretty sure it didn't happen before) ? If not can anyone advise how to identify the app that's causing this ?
Thanks.

Thanks for your reply I looked into calendar software no problem but I find it hard to believe that you cant even set a new installed app to the softkeys?? There must be a way to add it to the list, make a shortcut etc...?
Find it hard to believe you cant change any system fonts either, critical as ive installed a dark theme and so need the menu and contacts fint white instead of black
Please help
Darren

Lack of attention to nokia's user

Similar Messages

Maybe you are looking for