Lack of Bluetooth Functionality Blackberry Z10 Vehicle

About a month ago the Bluetooth stopped working on my vehicle. It would work for my wife's i Phone but not the BB Z10 and it had worked flawlessly for about  a year. It was right after i had upgraded the software. I tried it on our other vehicle and the same result. Thinking it was the phone and after talking to tech support at Rogers they sent me a new phone ($35 later - so much for warranty thank you very much). The new phone worked the first time i tried to pair with vehicle and has not worked since. In addition it would not work on my wife's vehicle. Very frustrating as i like this functionality. I was talking to a buddy of mine and he has the same problem and it occurred after software update. also. All the vehicles were Mercedes. Sad to say iPhone works like a charm and have updated the software and still will not work
Our IT guy suggested deleting the setting and try again still will not work
I can only think it is related to the software update. Very quickly getting to point of giving up. Have been BB user for +10 years but looking like time for a change

Hi @BurlingtonMike 
If possible check for a updates because we have addressed this issue in BlackBerry 10 OS version 10.2.1 MR2. To do so, go to Settings followed Software Updates. For more details check out this post in the BlackBerry Support Community Forums > http://bit.ly/1tOO6qA
I hope this helps!
Did someone help you? Click Like! Did a post solve your issue? Click Accept as Solution!
Follow me on Twitter or Google+ and subscribe to the Inside BlackBerry Help Blog

Similar Messages

  • Bluetooth on Blackberry Z10

    Hello,
    Blackberry Z10.
    In the technical specifications there is just Bluetooth 4.0LE . What protocols are supported by the z10 Bluetooth and especially it supports you it SAP protocol.

    hello Banbara,
    I understand your enthusiasm, but please do not post the same question in two different boards on the forum.
    I have replied in your other discussion, here:
    http://supportforums.blackberry.com/t5/General-BlackBerry-10-Smartphone/Bluetooth-on-Blackberry-Z10/...
    The search box on top-right of this page is your true friend, and the public Knowledge Base too:

  • Can't Receive files via bluetooth at blackberry z10.showing cancelled

    Can't receive files from bluetooth at blackberry z3 showing cancelled..tried many ways,even updated software,still showing cancelled.i can send files..please help

    What is your computer OS

  • Does my very new 64Gb microSDXC Samsung not function in exFat with my also new BlackBerry Z10 ?

    Hello everyone,
    I just bought the BlackBerry Z10, and then, a 64Gb microSDXC by Samsung.
    I put it in my BlackBerry Z10 (with the last OS version - 10.2.1.537) and it ask me to reformat the card... 
    It means it didn't work with the exFat format, is it ?
    (I've read in forums that it will function very good with the latest OS version (i.e. 10.2.1) and that perhaps that the phone will ask for downloading some driver's. But it's not what happening for me....
    Someone to help ? I just don't want to format that card in the old FAT32...

    You have to reformat it. The Z10 will not read the 64GB card without it being reformatted.
    1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
    2. If your issue has been solved, please resolve it by marking the post "Solution?" which solved it for you!

  • Blackberry z10 bluetooth

    My blackberry z10 is not supporting receiving of files over bluetooth. It usually shows "transfer cancelled" during file transfer. I need help.

    anasakbar wrote:
    sir ,after holding power button 10seconds the phone restarts but no reset occurs. how can I reload the os? is that helpful?
    Reload info:  
     http://btsc.webapps.blackberry.com/btsc/viewdocume​nt.do?externalId=KB34045&sliceId=2&docType=kc&noCo​...

  • BlackBerry Z10 autofocus function

    Hey, love the Z10 so I'm a little sad to report this.
    For some reason my autofocus on my main camera stopped working. It used to work but now it just stopped. Is it software? Hardware? Some help would be nice. Thanks!
    OS version: 10.1.0.273
    Model Number STL 100-3
    Carrier: Fido

    Hello Andrew,
    Welcome to the BlackBerry Support Community.
    Thank you for your question regarding the issue you are experiencing with the autofocus on your BlackBerry Z10 smartphone.
    Have you tried reinserting your battery as a test and verified that your software is up to date via System Settings - Software updates? Did you make any recent changes before it stopped working? 
    -FB
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Kudos! for those who have helped you.
    Click "Accept as a Solution" for posts that have solved your issue(s)!

  • Blackberry Z10 DUN and Mercedes Comand Online

    Hi community,
    I own a BB Z10. I bought it because my iPhone doesn´t support DUN for my Mercedes Comand Online.
    Yesterday I paired my BB with the Comand Online. But when I try to use the Online features it tells my " phone doesn´t support mobile network".
    But I bought the Z10 only because of that DUN bluetooth function.
    Any ideas?
    Regards,
    Ronny

    Since Blackberry Z10 is the newest blackberry phone are you sure the Mercedes Comand online support the z10?
    I think you may have to give mercedes benz a call if they support Z10 blackberry
    http://www.mercedes-benz-mobile.com/gb/en/r172:2011-02:2012-05/compare/~bt/?printview

  • Blackberry z10 - no messages in business hub

    Hello Community,
    I just received my blackberry Z10 phone and I have to say it is very very nice to use.
    It´s working threw our company server, and I use the company e-mail on it.
    The only big issue I have is that if I´m in the business hub, I do not receive any text messages. I don´t even get a notification that I received a new text message.
    This is a big problem because I have to switch to private hub everytime I want to check my text messages, so I cannot react to them. And if I am in private hub I receive the notification and I can check my text messages without any problems, but I dont have my company e-mails on it.
    Also if I´m in the business Hub and click on the Text message sign it directs me to my e-mails and not to any text message conversations as it does in the private hub.
    Please can somebody help me? Because if I cannot solve this issue it is hard to use this phone because I cannot react either to e-mails or to text messages, so it´s very bad.
    Thank you very much and send you greetings from Austria,
    Alexander

    Your BESAdmin controls this function, they might not be aware of the effect it is having
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • TTY (Q90D) not compatible with BlackBerry Z10

    Please fix this.  I purchased a TTY machine (Q90D) for a deaf friend to use and it will not function properly on the Z10.  I called the TTY company which makes this product and they concluded I was doing everything right, but that the BlackBerry Z10 (turns out) is the culprit here as it  is not completely compatible with the Q90D although the machine is cellular compatible.  I say not completely because one time during the test I wrote hello and they were able to read that at the other end, but at no time did I receive any written information/message/text from them.  I'm hoping that someone from BlackBerry support will read this and look into this matter for me.  At the moment I'm very disappointed as my friend is not able to communicate with his parents who are old and do not have a computer, nor a cell phone.  Thank you in advance for your support.  Sincerely, Alan.
    P.S.  Been using OS Version 10.1.0.1880

    BES 10 is free and you can convert your existing BES CALs for free too for a limited time
    http://supportforums.blackberry.com/t5/BlackBerry-Enterprise-Service-10/BlackBerry-Enterprise-Server...
    Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
    Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
    Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
    BESAdmin's, please make a signature with your BES environment info.
    SIM Free BlackBerry Unlocking FAQ
    Follow me on Twitter @knottyrope
    Want to thank me? Buy my KnottyRope App here
    BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

  • Blackberry Z10 Deleted all my emails

    Guys,
    Got a new Z10 a week ago, and for some unknown reason, it deleted all my emails from the past week. I went online to Gmail and it had deleted all my emails from the inbox - I had to find these in the 'all mail' function and put them back in the inbox. Any ideas on how to stop this happening?

    Hey michaelPerthWA,
    Welcome to the BlackBerry Support Community Forums.
    Thanks for the question.
    Do you have this email account setup in Outlook or another email program on the computer?  If you start to receive emails on the webmail and your BlackBerry Z10, when does it usually delete the emails?
    I look forward to your reply.
    Cheers.
    -ViciousFerret
    Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
    Be sure to click Like! for those who have helped you.
    Click  Accept as Solution for posts that have solved your issue(s)!

  • Wanting to switch to Blackberry Z10: Smart or not?

    I am currently using a Casio Commando, and am not happy with it.  It does a multitude of weird things almost like it's haunted.  I won't elaborate on them, but needless to say it's time for a change.
    My main interest is the new Blackberry Z10, but being fair I have considered I phones (4, 4S, 5) and Motorola android phones too.  Of course reading the reviews is helpful, and sometimes confusing but, all in all I still think I want to go with the Blackberry Z10.
    My Question to all of you readers is: CAN YOU GIVE ME REASONS TO BUY IT, OR NOT TO BUY IT?
    I am hoping this will not be as a review, but just plain facts and honesty on each of your opinions...
    Thanks, Anxiously awaiting !!!

    I'm in the same boat as you. I've been looking at different phones for a while now and have it down to the z10 and the upcoming Lumia 928, which is Verizon's version on the Lumia 920. If you haven't checked it out, do so. It's an awesome phone. Verizon's version will be thinner and have a couple of improvements. The Lumia 928 should be revealed in about a week, and hopefully debut on Verizon this month.
    I also considered the Note 2, but my wife has an s3 and I'm not too sold on it. There's also the galaxy s4 to consider, coming out on May 30th.
    The z10 looks awesome, though. I've played with it at stores and it's really smooth. The browser is awesome(and I've tried them all.) I've read tons of reviews, check out posts, heard pros and cons, and the only thing that most people seem to not like is the lack of apps. Some don't think the camera is up to par with the latest devices. Some don't like Verizon's slow updates on the device. And of course a few want a 1080p screen and a quad-core processor, but the screen seems great and from what I've read it really doesn't need that powerful of a processor(the iphone 5 seems to be doing just fine on a dual-core one.)
    I say get it now(you have two weeks in which to return it) or wait for the Lumia 928 or s4. Or just check out those three phones in reviews and pick which one you think suits you best.
    I'm (im)patiently awaiting the Lumia 928, but am very close to just getting the Blackberry Z10.

  • BlackBerry Z10 prompting to turn off itself! help!

    Guys, I'm using a BlackBerry Z10 STL 100-2. There's a weird thing happened with my phone lately. sometimes, when I'm trying to lock the phone, my Device recognizes it like I'm holding the power button, and prompting to turn off, but I'm not, i just clicked the power button, i didn't hold the power button. Clearly, I'm not happy, especially when I'm in a meeting, my device always switched off. Help guys? what should i do? 

    Not sure. Could be a fault with the button. I don't know if moisture could cause it, but it's a thought.
    There is at least one thread the same or similar. You will find detailed it, and any others, if you search. I don't remember any fix being posted.
    If you think moisture could be a possibility, you need to remove the battery and dry the device.
    Also take stock of any apps that customize functionality. Delete and test.
    Lastly, you could reset to factory, or even do a clean OS install. And test. My suspicion is the button. An OS reinstall will rule out software.
    - Ira

  • Connect Blackberry Z10-Smartphone to handsfree equipment (Bury CC 9068)

    Hi,
    I want to connect my Blackberry Z10-Smartphone to my handsfree equipment (Bury CC 9068) in my car. I tried to download the 'Bury CC 9068 App' from the Blackberry App world, but I couldn't download it. It was said that it isn't available for the phone. Although it's said on the Bury-homepage that the phone is compatible to the Bury cc 9068.
    The normal Bluetooth-connection doesn't work either. What can I do??

  • 10.5.4 and bluetooth with Blackberry 8330

    since performing the combo upgrade to 10.5.4 most bluetooth functions are gone with my blackberry 8330. Prior to the upgrade, I was able to transfer files. Does anyone happen to know what was changed or how to fix it?

    Update:
    on a couple of occasions, I have been able to get file transfer functionality back for a short time by configuring my phone through the bluetooth preferences. However, this has only worked on occasion and cannot be consistently replicated.

  • Can't copy contacts from device to SIM on Blackberry Z10

    Good day!
    I'm trying to copy the contacts from device Blackberry Z10 to a sim-card, I go to the Contacts in menu, click "Copy contacts from your device to a sim-card", the phone displays "some information about the contact will not be copied to the sim-card," I go to the call, Contacts (on SIM), as seen nothing to copy, as it was a couple of contacts and left. Tell me, are there any other ways to copy the contacts from your device to SIM?
    Thanks in advance!

    that guide covers what the BB developers were supposed to implement. That fact is that in OS 10.1 it doesn't work that way. But most BB OS 10 functionality is still Alpha quality, not fully working, even core apps like Text messaging don't really work acceptably well for a production device. 

Maybe you are looking for