LACK OF SUPPORT FROM SKYPE For crash

Total lack of support and no meaningful response from Skype.com forum.
2 months without being able to use Skype and hours nearly days lost for uninstall reinstall or initialize the phone all that only due to a faulty sensor problem. SKYPE MUST ADD a setting to disable the proximity sensor (like the existing audio for calls from the phone) . IT IS A MINIMUM!

Hi and welcome to the Skype Community,
Just to set the right expectations: The community is not a direct support channel with Skype customer service agents. You will find fellow Skype users like you replying as well as moderators, power users or Skype staff like developers or quality engineers. Most of the time anyone from these groups can help you finding an answer to your problem, otherwise please contact Skype customer service.
To help with your issue it'll be most helpful if you supply the information outlined here: http://community.skype.com/t5/Android/How-to-create-a-good-Android-issue-report/td-p/211384
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

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What is known about UCMA support in 'Skype for Business', the next generation of Lync Server?

Microsoft has announced that the next version of Lync will be "Skype for Business". In the first half of 2015, the next version of Lync will become Skype for Business with a new client experience, new server release, and updates to the service
in Office 365.
http://blogs.skype.com/2014/11/11/introducing-skype-for-business/
What is known about support for UCMA and other Lync SDKs in the new version that is expected to be released in less than six months?
UCFin

There is now publicly available information that all the Lync SDKs will be supported in Skype for Business. Specifically, there will be support for:
Unified Communications Managed API (UCMA)
Lync Server SDK
Lync Client Managed API (including UI Suppression)
Unified Communication Web API (UCWA)
You can read more on my blog post: here: http://blog.thoughtstuff.co.uk/2015/03/lync-development-apis-whats-supported-in-skype-for-business/
-tom
Tom Morgan Developing Lync

How to disable automatic sign in from Skype for ma...

Hi, all, there is a way to disable automatic sign in from skype for mac
1. Simply turn off internet connection of your computer.
2. Launch skype
Skype cannot sign in and you will get error screen, there you can sign in from your different account.
Peace

Another option is to sign out of the current account (under File), then uptick the box that says "Sign me in when Skype starts" before signing in again from whichever account takes your fancy.
Entia non sunt multiplicanda praeter necessitatem.

How get support from oracle for reports6i

how get support from oracle for reports6i

If you have support contract with Oracle, you can use this site:
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Icon user here chiming in on lack of support from Verizon

As everyone else, I've been waiting patiently for Verizon to release the 8.1/Cyan update for the Lumia Icon since JULY. I've shared the same frustrations that have been expressed on this forum countless times over the past months, but never felt the need to chime in until now.
I've been a Verizon customer for around 5 years, starting with a Windows Mobile Omnia 2 and later going through an HTC Trophy, a Lumia 928 and now the Icon (since March). In all cases save for the 928, Verizon's support has been anywhere from non-existent to downright ignorant (Omnia 2 suffered from countless issues network connectivity-wise, which Verizon never managed to solve, Trophy never received the WP 7.8 update, and the Icon not only has been waiting for the 8.1/Cyan update for several months, but also got discontinued in about half a year after release. 928 at least received the Amber update in a timely fashion, but of course has also suffered from the same lack of support that the Icon owners have gone through.) To add insult to injury, Verizon has also offered far fewer options for Windows Phones over the years than other carriers have.
Despite all of these issues over the years, I always justified staying with Verizon due to my perception that their coverage was unparalleled. As I'm in the military and thus move around a lot, this was very important to me. So much so that I even chose to upgrade to the Icon instead of switching to AT&T despite currently being stationed in WV where Verizon doesn't even operate it's own network, causing me to have serious connectivity issues all over the place. I figured I'm only gonna be in the area for so long, and when I leave for some other assignment, I'd be glad I stayed with the superior network.
Well, times have changed. First of all, when I first signed up for Verizon, AT&T's network (at least in the areas where I worked at the time) had a very poor reputation. Now, five years later, I've been hearing nothing but good things about them. Supposedly Verizon's network is on average a bit faster, but coverage and reliability-wise they seem to be very close. As long as I can get a decent signal wherever I go, I really don't care if my speeds are a little bit slower. I'll use my computer and ISP for anything that requires high speeds.
I was still willing to give Verizon a pass on the delays with Cyan as long as they released it by the end of the year, but my eyes were opened by two events, one of which just happened today. First, was the very abrupt discontinuation of the Icon, THE flagship Windows Phone device. Then today I walked into the Verizon corporate store in Petaluma, CA (currently training in the nearby area) asking if they had any information about the timeline for the Cyan update. The guy at first seemed friendly and went into the back to talk to someone with more knowledge on the matter. He then came back and told me the most far-fetched line yet. He said Microsoft was discontinuing the Lumia phones and going forward was only going to provide updates to the HTC and Samsung models. Whatever the case, Verizon was not responsible for the updates. I couldn't help but laugh at the absurdity of this nonsense, and told him No, Microsoft bought Nokia, and the Lumia devices were simply being rebranded as Microsoft. In no way shape or form are they being discontinued. Well, he must have been insulted by getting corrected, because he then said to me and I quote: "I don't know, why don't you just go read about it on the internet then.", and began to walk away.
I have come to realize I've been putting up with Verizon's ignorance and lack of support of the Windows Phone platform for half a decade because of an illusion of supposedly better service! After all this time they haven't changed their ways and show now signs of changing. Sticking with Verizon is only going to result in more headaches, delays and disappointments. After my encounter with the representative in the previous paragraph, I stopped him and asked to talk to the manager, because I wanted to make sure I was getting the most authoritative answer I could get to my next question. I wanted to confirm that as a Verizon Edge customer, if I paid off my device in full, I could leave their network for another provider at any time (somehow I overlooked this fact when I signed up in March. I chose Edge simply to give me more flexibility with upgrading my phone), and she confirmed this was the case.
So to conclude, I have decided to wait until the end of the year. If by then Verizon has not at the very least provided a firm date for my Lumia Icon to receive the Denim (yes, Denim. After all this time, only updating to Cyan is not going to redeem them in my eyes) update, I will pay off my Icon, and switch to AT&T. Quite frankly, even then I think there is a high chance I will end up switching after my phone has been paid off in the normal timeline, because I feel there is no basis for me to trust Verizon with behaving any better in the future, but if they want to have any hope of me staying on as a customer, I better have a firm date for the Denim update by 2359 on 31DEC2014. I can understand delays, but I will not stand for Verizon's lack of communication to their customers. In the end I will vote with my wallet.

Here you go I found an ONLINE copy from MS. I highlighted the subsection in red. Just that section right there does not guarantee you will have a warranty as long as the DP is installed.
7. Disclaimer of warranties
General. To the maximum extent permitted by law, the Deliverables are provided to you “as is” and with all faults. You bear the entire risk of using the Deliverables. Except as provided herein, Microsoft, on behalf of itself, its licensors and its suppliers, expressly disclaims all other express, implied, or statutory warranties. This includes the warranties of merchantability, fitness for a particular purpose, title and non-infringement. Microsoft, its licensors and its suppliers do not warrant that the Deliverables are error free or that operation of the Windows Phones will be secure or uninterrupted.
INSTALLING WINDOWS PHONE SOFTWARE ON A WINDOWS PHONE THAT YOU OWN.
BY INSTALLING WINDOWS PHONE SOFTWARE UPDATES AVAILABLE THROUGH THIS PROGRAM, THE FOLLOWING MAY OCCUR:
YOU WILL LIKELY VOID ANY APPLICABLE OEM, ODM OR MOBILE OPERATOR WARRANTY FOR THAT PHONE.
YOU MAY CAUSE IRREPARABLE HARM TO YOUR PHONE, INCLUDING LOSS OF ALL DATA. DATA INCLUDES SMS MESSAGES, GAME INFORMATION AND APPLICATION INFORMATION, AS WELL AS MUSIC, VIDEOS, PHOTOS AND EMAIL. ADDITIONAL DATA NOT LISTED HERE MAY ALSO BE LOST.
YOU AGREE TO WAIVE ANY SUPPORT FOR YOUR WINDOWS PHONE FROM THE MANUFACTURER OF YOUR WINDOWS PHONE AND MOBILE OPERATOR OF THE NETWORK THAT YOUR WINDOWS PHONE WORKS ON. YOU AGREE TO WAIVE ANY RIGHT TO RETURN YOUR WINDOWS PHONE TO YOUR APPLICABLE OEM, ODM OR MOBILE OPERATOR.

Unbelieveable lack of support from Apple (error -50 issue)

Well I've just updated iTunes again and of course, I still have the -50 error trying to download the video I purchased over a month ago. That's at least 3 or 4 releases of the software and still no fix. And before somebody recommends that I do the things mentioned on this forum (like deleting the .tmp file and rebuilding your music), I've done all of those. Also, I purchased a ringtone the other day for my iPhone and it downloaded just fine SO THE ISSUE IS OBVIOUSLY RELATED TO iTunes and a large (over 2gig) video file and has nothing to do with my computer.
What really gets me is that I've posted more than once on this subject, along with other people, and have absolutely no support from Apple. Oh well, at least I have a $100 voucher I can use for something. Maybe I can get my $10 back for the video I paid for....
I also have a mac Mini so I really consider myself a good Apple customer. To bad they don't really seem to care....
Andrew McIntyre

Just a thought,
have you tried deauthorising your account and reauthorising?
don't know if it would work but just trying to help

Why is there not more support from VMware for Sprng 1.2 for Python

It would seem that VMware/Pivotal would support the framework that was created for Python. What happened?

If you want support from Apple you need to contact them by phone or visit a store.
If you are still under warranty, that would be the best thing to do anyway.
There are no Apple techs here on these forums. Apart from the hosts who manage the site, all the people posting here are volunteers; users, the same as you.
The quality of the advice varies, and considering it costs nothing, I'd argue it is good value, but one should be prudent and not believe everything that is said, though you could also apply the same to life in general.
This site is more extensive than many realize and finding the right place to post your problem can help enormously, as people tend to hang in the forums that they know most about.
Here is a link to the site map to explore.
http://www.apple.com/support/sitemap/
Remember you can always contact an Apple store for professional help.

No support from Adobe for users

I'm extremely disappointed that I have have had zero feedback or response to my queries to get my digital editions to work. It used to work, but now I cannot load any ebooks. E_ACT_NOT_READY message. Not the same as other ones posted. Why is there no contact information for support from Adobe and they do not even monitor and respond to queries on the discussion forum? I'm very frustrated.

There are also many reasons why users seeking help are not getting any...
they often do not specify their OS and version
they often do not specify their browser and version
they often do not specify the exact error message(s) they are getting
they post into existing topics, saying "I have the same problem", but in fact have a quite different problem
they post that they have tried everything - which doesn't mean anything to me

Lack of support from Apple re iTunes.

For 4 weeks now I have been trying to get help from Apple and I have been sent from pillar to post!
Initially, after downloading the latest version of iTunes, I found that I could no longer purchase any music. I was receiving: "An unknown error occurred (0x80092013)" but after some 3 weeks, this changed to, "We could not complete your iTunes Store request. An unknown error occurred (-1202)".
I have searched for help on the support community (more helpful than Apple) and followed all the suggestions offered to me - but still no luck. NOW Apple tell me that it's not their fault, the problem is my end and they tell me to phone and PAY MORE for their Technical Support Team to fix it! See my latest reply below:
"As Sue has mentioned Apple cannot fix this for you because it is related to end user settings on your computer. I did speak with my manager and our engineering team, and they advised that all relevant information that is available to the iTunes Store Staff has been provided, and the next and only available step to assist with this resolution is for you to contact the Apple Care Technical Support Team, and see if they can help. The iTunes Store has exhausted all options and provided all information that we have available.
A technical Advisor will be able to tell you about Apple's complimentary and fee-based support options as well as assist you in determining what option might be most helpful in this case. To contact them directly please call:
(44) 0844 209 0611"
I replied thus:
"I do not believe I am reading this!
Everything worked perfectly until I updated to the latest version of iTunes - and, NOW, you are telling me the problem is at my end?
What about the hundreds (if not more) who are having similar problems? What about all the money I've spent on 3 products - not to mention all the songs I've purchased?
Why can't I access Apple Care Technical Support online? Couldn't they access my system if I give the required permission?
Why should I have to pay more (in reference to your "fee-based support options"?
I have already spent more than £60 downloaded suggested "fix" programmes and none of them helped.
Do I need to take legal action?
I am thoroughly disgusted with your total lack of care for a loyal customer!
Martin Mahoney."
PLEASE SHARE with as many as possible as I am sick and tired of big-business being able to just wipe their hand with their customers' problems (once they've got our money).

No problem, I could probably have struck a better tone. Couple of months away from 50 myself and don't always have the patience that I used to...
Ouch on the Speedy PC Pro front.
Believe me, I've been there. Beating my head against a brick wall, trying my own ideas and the ones I can find online, and nothing works. Sometimes we have to put the problem to one side and come back in a new frame of mind. Set yourself a time limit and know from the outset that you might not be successful in that session, that way it is not so frustrating if you're still no further forward at the end of it.
The essence of the posts I've tracked down so far is a suggestion that your PC either can't see the correct servers to talk to, or having found them has decided they can't be trusted and therefore doesn't let iTunes do its thing. As I say this isn't an issue I've ever had, or read up on, so I don't have any instant suggestions for what to do next, but I will keep my thinking cap on.
One of the linked threads I read mentions "an ongoing issue that Apple are aware of". It is best to take these claims with a pinch of salt, but there may be an identifiable common cause that is affecting you and a (relatively) small number of other users. Apple tend not to make pronouncements but they do keep working on improvments. Just because they can't/won't troubleshoot with you on an individual basis doesn't mean they do nothing. You might find the next build of iTunes fixes things for you regardless of what you do in the meantime.
Your existing content isn't lost to you. It will still play in iTunes or on your Nano, and you can still import CDs to your library.
tt2

IPhone 4 catching fire and lack of support from Apple?

On Saturday when I was charging my phone I noticed a burning smell and immediately ran over to my iphone and pulled out the charger cable which was glowing red and smoke was coming from both it and my iphone 4. My phone although slightly fire damaged in the charger dock was still operational, however, when the battery ran out and I tried to charge again on a different charger it would not recharge. I took my phone into the apple store (Toronto Eaton Centre, Canada) and received terrible customer service. The 'genius' took maybe 5 seconds to not listen to my complaint before running off with my phone and charger and then coming back with a new handset and cord and asking me to pay for the replacement. I have since spoken to the manager of the store who was equally unhelpful or concerned about the issue and informed me that he couldn't help because they have since lost my old handset in the apple warehouse system.
I am not only concerned that my current handset could now catch fire, but I am also concerned at the level of disinterest from a company about what is clearly a dangerous fault. What could have happened if I was asleep when it was charging?
As a consumer, this is my first apple product and I had been looking at buying a macbook very soon, however following this incident where I have been penalised through no fault of my own for using a dangerous handset. Then the total lack of concern, apology or interest demostrated by apple has put me off ever using apple products again.
I would urge others to be very very careful when charging their handsets as this could have been a lot worse. If your phone is damaged certainly do not expect any support or assistance from Apple.
Regards
Colin

The iPhone was out of warranty.
It has suffered physical damage.
The Genius Bar staff evaluated it and found it and the charging cord non-serviceable*
The customer was presented a price for OOW replacement
Customer declined, and decided to escalate to a supervisor.
These are pretty much the only facts at play here. The rest is emotion and speculation. The asterisk is for this. You'll have to trust most of this, including the fact that I have a few credentials in Public and Occupational Safety
*If the iPhone was considered a safety hazard, it was very likely placed in a fire-resistive environment. Once it goes in, taking it out is a very serious matter that involves the safety of personnel, the building and other occupants. During the escalation, chances are very high that the iPhone was disposed of according to safety protocols. To have given it back to the customer would have been a serious liability issue. The iPhone wasn't "lost," it was neutralized.
If the customer does not want the OOW replacement, the Apple Genius Bar management or staff is unikely to hand him/her something that could be dangerous or volatile. It would be irresponsible to do so.

Total lack of support from creati

This topic:
[url"]http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&thread.id=26546&view =by_date_ascending&page=[/url]
I lost my faith in creative. For how long are you gonna ignore us?

Hi and welcome to the Skype Community,
Just to set the right expectations: The community is not a direct support channel with Skype customer service agents. You will find fellow Skype users like you replying as well as moderators, power users or Skype staff like developers or quality engineers. Most of the time anyone from these groups can help you finding an answer to your problem, otherwise please contact Skype customer service.
To help with your issue it'll be most helpful if you supply the information outlined here: http://community.skype.com/t5/Android/How-to-create-a-good-Android-issue-report/td-p/211384
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Lack of support from SuperCell

I have currently spent over 180.00 on in-app purchases for Clash of clans. And I frequented do not receive my gems yet get charged for them. SuperCell says contact Apple. Well I have done so, repeatedly. Apple is responsible for refunds but Supercell is responsible for gems not delivered. SO I tried Supercell a crap load of times. Finally someone said they only show 2 purchases. Out of 180.00+ dollars they only see 2! And they keep telling me to call Apple. Only Supercell can deliver the purchased gems that were never received.
Be very cautious when playing this game. If purchases do not get delivered, they probably never will. Supercell says...oh it can take up to 10 days for them to be delivered....This have been going on since the first week of SEPTEMBER!!!!
Today I saw another $5.31 for a purchase supposedly mad on the 14th. Itunes support could not explain time between the purchase and it going through my bank. In the end I have deleted my CC information from my Apple account and will have to unfortunately have to re-enter it every time I want to make a music or movie purchase.
I was not asking for the entire amount I spent on the game, infact I don't even want the money....I just want the gems I was charged for.....2 packages of 500 gems. just the one billing of $10.60. Too much to ask for?
Michelle M

Hi and welcome to the Skype Community,
Just to set the right expectations: The community is not a direct support channel with Skype customer service agents. You will find fellow Skype users like you replying as well as moderators, power users or Skype staff like developers or quality engineers. Most of the time anyone from these groups can help you finding an answer to your problem, otherwise please contact Skype customer service.
To help with your issue it'll be most helpful if you supply the information outlined here: http://community.skype.com/t5/Android/How-to-create-a-good-Android-issue-report/td-p/211384
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

No Personal Technical Support from Apple for iTunes on a new 64bit systems.

HP Pavilion DV 9000 64 Bit Windows Vista Brand New
HP Pavilion DV 9000 64 Bit Windows Vista Brand New
When I attempt to import the well organized Music folder located on my from C drive only 6 out 10 gigs are copied. Even worse, many of the iTune converted files are duplicates.
It is a long process to manually identify and delete each duplicate.
I was pleased to see that there is a view duplicate under the view tab. I was disappointed to discover there is no button to simply delete the dupes.
I have downloaded and run the patch for Windows Vista (7.2). I have deleted all the files from iTunes and imported again. Each time I get a similar duplication problem, but how many of my songs it (randomly) downloads varies. It is always way less than I have in the windows folder.
I am converting most of these files from .wma to mp3 format.
Since the help line informs me that they do not support computers that run a 64 bit system is there anyone out here in cyberspace that has any constructive advice?
Thank you,
AnomieBloom
HP Pavilion DV 9000 64 Bit Windows Vista Brand New
HP Pavilion DV 9000 64 Bit Windows Vista Brand New
HP Pavilion DV 9000 64 Bit Windows Vista Brand New

Sometimes importing problems can be worked around by doing less files at a time. Try doing 100-200 at a time instead of telling it to do all of them.

Require a formal letter from Skype for official re...

hello, i am looking for a very breif formal letter addressed "to who it may concern" confirming that user A (myself) and user B have been in very frequent contact since date X.
please help, do i go about aquiring such formal confirmation? is there a specific office to contact for minor legal documents? thanks in advance

xephremon wrote:
hello, i am looking for a very breif formal letter addressed "to who it may concern" confirming that user A (myself) and user B have been in very frequent contact since date X.
please help, do i go about aquiring such formal confirmation? is there a specific office to contact for minor legal documents? thanks in advance
To be fair, whatever this issue is you're dealing with and need a letter for, it hardly seems necessary. You can access your Skype history from the beginning within the client, and the history is available within a file, C:\Users\you\AppData\Roaming\Skype\yourusername\main.db , and using an app like Skyperious to look through it if you want. The chat history in transcript should be sufficient evidence.
Anthony
This post was by Anthony- I do not work for Microsoft!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
Spotify Community Profile - Anthony
Feel free to PM me - Here

Stunned at lack of Support from Verizon

A little over a year ago, I left Sprint for Verizon because everyone told me how much better it was. So far, the phone service has not been any better at all; certainly not worth the extra money I pay Verizon.
Today, Verizon attempted to deliver the OTA update to my phone. Because I was busy when it first came up, I declined. I used my phone for a few hours, threw it in my briefcase, and went to work. At work, I pulled it out of my briefcase, and it was totally bricked. I can guess what happened: they started the OTA update again; I got on the subway and lost reception in the middle of it; and now it won't boot -- it is just stuck on the recovery screen, where no buttons work (as has been described on other threads).
At the VZW store, they too were unable to fix it, and said they would have to sell me a new phone. Sell, not give. See, the phone is out of the one year warranty. And so even though the hardware is perfectly fine, and even though it was VZW's botched software update that bricked the phone, they don't think that they are responsible; they think I should have paid for insurance instead. Seriously? In addition to the extra money VZW charges over their competitors, now I have to carry insurance against the possibilty that they will do something to damage the phone?
The amusing part of the whole situation was when the VZW tech tried to tell me that it was my fault for not accepting the OTA update in the first place; apparently, he believes, although they screen offers you a chance to postpone the update, it is your fault if you do that and your phone bricks 4 hours later.
The silver lining in this is that I own two Fascinate phones, one of which (the one that still works....) I have rooted and installed a custom ROM on, and so I expect that I will be able to get the other phone running again rather than buying a replacement. But clearly that's not an option for the vast majority of VZW customers; I can't believe that they are all {word filter avoidance} if their phone is more than a year old.

Tidbits wrote:
So you didn't brick your device, and you just want to rant? Which is it as I am confused and trying to figure out what you want.
What I want is for Verizon to behave like a responsible company and take responsibility for their software updates, and when their software updates render a phone unusable, to remedy the situation.
I understand that you disagree -- that you feel it is perfectly acceptable for them either to require that I carry insurance to protect against their actions, or that I possess a level of techinical expertise that is greater than their own technical support department, who couldn't get the phone working. The fact that I can get my phone working doesn't really help the majority of people who will experience this problem and what I would like is for Verizon to change their policies so that these people are taken care of.
So I'm sorry if my criticism came off merely as a rant; given the time I had to waste to get the phone working again (not to mention the time without a phone), I will admit to being angry and letting that color my posting. So let me rephrase: Dear Verizon representatives who read this board, Please change this completely unfair policy whereby I am responsible for paying for or fixing problems on the phone that you sold me after you, doubtless with all good intentions, sent a buggy software update that caused the phone to be inoperable, even when services by your own technical representatives.

LACK OF SUPPORT FROM SKYPE For crash

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