Lack of support from SuperCell

I have currently spent over 180.00 on in-app purchases for Clash of clans. And I frequented do not receive my gems yet get charged for them. SuperCell says contact Apple. Well I have done so, repeatedly. Apple is responsible for refunds but Supercell is responsible for gems not delivered. SO I tried Supercell a crap load of times. Finally someone said they only show 2 purchases. Out of 180.00+ dollars they only see 2! And they keep telling me to call Apple. Only Supercell can deliver the purchased gems that were never received.
Be very cautious when playing this game. If purchases do not get delivered, they probably never will. Supercell says...oh it can take up to 10 days for them to be delivered....This have been going on since the first week of SEPTEMBER!!!!
Today I saw another $5.31 for a purchase supposedly mad on the 14th. Itunes support could not explain time between the purchase and it going through my bank. In the end I have deleted my CC information from my Apple account and will have to unfortunately have to re-enter it every time I want to make a music or movie purchase.
I was not asking for the entire amount I spent on the game, infact I don't even want the money....I just want the gems I was charged for.....2 packages of 500 gems. just the one billing of $10.60. Too much to ask for?
Michelle M

Hi and welcome to the Skype Community,
Just to set the right expectations: The community is not a direct support channel with Skype customer service agents. You will find fellow Skype users like you replying as well as moderators, power users or Skype staff like developers or quality engineers. Most of the time anyone from these groups can help you finding an answer to your problem, otherwise please contact Skype customer service.
To help with your issue it'll be most helpful if you supply the information outlined here: http://community.skype.com/t5/Android/How-to-create-a-good-Android-issue-report/td-p/211384
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    Hi and welcome to the Skype Community,
    Just to set the right expectations: The community is not a direct support channel with Skype customer service agents. You will find fellow Skype users like you replying as well as moderators, power users or Skype staff like developers or quality engineers. Most of the time anyone from these groups can help you finding an answer to your problem, otherwise please contact Skype customer service.
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    Message was edited by: rkkwan

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    Apple people don't comment here, it's a user to user forum.
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