Lack of Trade in trade up support this time around
I noticed last time there seemed to be a lot more willingness to help from Best buy admins on here...what happened? They even have the old promo details still up at the top of this page.
Hello BrianJason/Kxc262-
I’m sorry to hear that you feel we haven’t been supporting our customers that may be running into roadblocks with the current Samsung Galaxy Tab S trade-in promotion.
It looks like we did have the old promotion currently up, however, the current promotion utilizes the same terms and conditions, so we are updating that post to reflect the correct dates. Thanks for letting us know. You can also find the details of the promotion here.
As far as I’ve seen, we are currently providing the same level of support we have in the past regarding those issues, however, please keep in mind that if you are referring to customers that have not received a response yet from a specialist, it can take 1-3 business days for one of them to respond to their concerns. If you personally have a concern regarding this promotion, please feel free to post and we will respond as soon as we can.
Thanks,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message
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Is Mail a little buggy this time around ?? (10.4.6)
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Mail issue -
(I never had this problem before going to .6) - I have 6 email accounts, NO signatures for anyone of them. I then create a signature for one of them under its accounts name (not under "all"), choose the signature name as what I want this account to "choose" when making a email, double check, I have 1 signature under the account name set up correctly, I also now have 1 signature under "All Signatures", it is correctly the same signature I just created AND the same name (obviously).
I then close up preferences, and for good measure quit mail, and relaunch. I highlight my account I just created a signature for, pick "new" to make a new email, and viola, the signature is there, as I asked, as I set up, send the email, everything great.
GREAT , everything working properly right ? NO, check this out.
#1- I noticed something odd even though it was working when in the email window I was making, my signature chooser was on "none", but yet my signature showed up. I could not choose the name of the signature because it wasn't even there as a choice, there was just "none" !! Weird, but my signature was there in the actual email, so no big deal....... BUT THEN ---
#2- I then decide to choose to email from another account (or quit mail and relaunch- happened twice), send a email with no signature, did, no big deal.
THEN chose my other account ( that I made a signature for) to create a another email, and my signature isn' there ! It also (because it never was) isn't able to be chosen in the signature chooser on the email window, still just "none"... HERE IS THE WEIRD PART that has happened now like 10 times, I then open preferences, go back to "Signatures" and under the accounts name from which I created this signature, it says 0 signatures !!! I was like *** ??, BUT under "All Signatures" it says I have 1 signature, and it IS the signature !!??!! -- WEIRD--
I then have no way of picking it and assigning it back to my account for which I made it for, PLUS even though its there under "All", I have no way of choosing to use that signature in a email composition...
The only way out of it is I constantly have to copy it from the "All Signatures" place and paste it into the account I want it for. It then lasts until I either quit and relaunch Mail, OR until I choose another account then come back....
----Please help---
Thanks in advanceRoulette, have a look here:
http://discussions.apple.com/thread.jspa?messageID=2228507�
It took a while, but in the end it was solved. -
Can I get an answer this time around?...
Im looking for an inexpensive mountable video light for on the fly interviews. It just has to able to be dimmed, not just have the average on/off switch. I dont mind lugging around the battery packs and Im only looking to spend less than $150 on the lights/package. Links and reasons would be well appreciated.
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TrollsyAlright, Scratch the old budget, how bout less than $300. Im doing on the fly interviews and I want them to come out looking superb. I have came across a whole bunch of bescor but Ive only used them once or twice, not enough time to really establish whether they are good or not. I noticed their low price range and was just curious if there are other similar lights that would be comparable, if not better. and how they stacked up against other pro lights. Thank you, and I am sorry I dont know that much!
Trollzy • • -
Please explain why I have not received my $200 iPhone 6 Trade In Promo Gift card. I sent it to Trade In Center in packaging sent to me by Verizon on November 26, 2014. I have called the Trade In Support team 877-835-2024 to check status and receive a different response each time I call. 1)it was received and it takes weeks/months to perform analysis on the device 2) you sent it to the wrong address 3) just wait 4) i will 'expedite' your issue. I've asked to speak with supervisors and the CSR will not let me speak with anyone confirming 'you will just be told the same thing I am telling you'. Well - nothing ever comes of it. Please assist. I have been a Verizon customer for years and am frustrated with the lack of customer care. Like many others I am ready to switch carriers.
I wanted to add my voice to the growing chorus of people complaining about VZW's trade in program. i received the exact same excuse for denying the full value of my perfectly good and DEACTIVATED iphone 4s.
i DID manage to get through to the trade in team, and after explaining the situation, i was told that my problem could be escalated the the tech team. the anonymous trade-in woman transfers me to the normal VZW cust support line... huh?
i wait again and finally get through. unlike the trade-in woman, the cust support rep immediately identifies himself. willie was as helpful as he was allowed to be, but sadly, that wasn't very much. the trade in people and VZW hold all of the cards.
THEY say that the de-activation lock wasn't turned off, i say it was.
there is no way to prove either assertion.
there is no appeal.
they just deny, deny, deny, as evidenced by all of the other complaints posted here and elsewhere.
willie WAS able however, to get me an additional credit for my 'inconvenience'.
while i genuinely appreciate his effort on my behalf, it doesn't absolve the company from the way they handle the trade-in program, whether it's farmed out to a 3rd party or not.
i will be filing complaints with the PSC, BBB, and NYS Att'y General. -
Hi,
I am trying to install 'Playonmac' so I can install Meta Trader 4 - however each time I reach the next button in order to install XQuartz it hits a dead end
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http://en.wikipedia.org/wiki/BootCamp_%28software%29#Other_operatingsystems
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But I'm still not sure about the missing 40GB from my 500GB HDD. Upon coming to the desktop straight after OS X was fully re-installed I noticed that the HDD only had 460GB and that 440GB of it available space. So the full installation of OS X was 20GB, but where has the other 40GB gone? I swear I saw that I had much more available space on my harddrive (BEFORE I tried to partition my HDD under Boot Camp Assistant and stuffing up the computer). Is the missing 40GB from the ORIGINAL FACTORY INSTALL of OS X INCLUDING all my iTunes music and other files I uploaded to the computer earlier? It would make sense but there's no way, as far as I know, of checking this. Any ideas?
Cheers. -
Error in allInOne.js: Object doesn't support this property or method
We are having an issue deploy our website (Developed in .Net) on a specific server. When we try to visualize a report on any browser we get this error:
Webpage error details
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.21022; .NET CLR 3.5.30729; .NET CLR 3.0.30618; OfficeLiveConnector.1.4; OfficeLivePatch.0.0)
Timestamp: Wed, 7 Apr 2010 17:52:31 UTC
Message: Object doesn't support this property or method
Line: 10
Char: 281690
Code: 0
URI: http://{IP ADDRESS}/WebUserInterface/aspnet_client/system_web/2_0_50727/crystalreportviewers12/allInOne.js
We have install the Crystal reports 2008 runtime and the Crystal report 2008 sp2.5 runtime. Both of them give me the same results.
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Ben
P.s. The Web server is a Window Server 2003 R2 standard editionPerhaps using [modules|https://smpdl.sap-ag.de/~sapidp/012002523100006252802008E/modules.zip] will at least tell us what dlls are loading. Look at the CR dlls. There should not be any v11 files loaded by your app.
You may also start considering obtaining phone support for this one. I have a feeling this will take more than just forums to solve...
Phone support can be obtained here:
http://store.businessobjects.com/store/bobjamer/DisplayProductByTypePage&parentCategoryID=&categoryID=11522300
Ludek -
Hi technical support Team of Apple I am sorry but this time I am very disappointed with IPhone and IOS 7.1, actually I have IPhone 5,5S both and I was trying to Restore my Phone for sell Because I want to by IPhone 64 Gold but unfortunately both phone stuck on recovery mode with error 1, and 3
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I am in Saudi Arabia so I don’t have any nearest store of Apple.. even Saudi Is Big Consumer of IPhone
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"...does not support this type of alias."
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LloydBarry,
I was trying to make back-up copies of my Adobe CS2 disks by copying the disks to the hard drive then burning them to CDs, but I got the error message when I dragged the contents from the original CD to the HD.
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want to use icloud on my macbook and cant because I am using OSX10.6.8 - I want to upgrade this but I cant upgrade to mountain lion as my mac does not support this - cannot find a way to go to Version 10.7.4 which i understand supports icloud - help to do this please
If you purchased Lion for your iMac, just log into the Mac App Store from your MacBook using the Apple ID under which you purchased Lion and go to the Purchases page. You will be able to download and install Lion there.
searching the internet i found a link to upgrtade to 10.7
The only place you get get Lion is from the Mac App Store. If you found some other site, that was an illegal copy and almost certainly tied to someone else's Apple ID and hence unusable by you. If the link was just to the Mac App Store, see above.
As to the problem with synchronization to iCloud, that's not a 10.6 question, so I'd suggest you take up that specific issue in either the Lion or iCloud forums, providing full details, and someone there can probably help you sort things out.
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i unlocked my iphone 4 factory and i upgrade to 6.1 when i connect it to itunes it apears
The SIM card inserted in this iPhone does not appear to be supported
This iPhone is not currently setup to work with carrier you're attempting to use. Please insert another SIM card from a supported carrier or request that this iPhone be unlocked.It sounds like you or someone else hacked the phone to unlock it. Updating it locked it to the original carrier.
How did you unlock it? The ONLY legitimate way is to ask the carrier it is locked to to unlock it. Any other way requires hacking or jailbreaking the phone. -
How can I copy multiple slides with a HP Scanjet 4050 to photoes using Maverick? HP apparently no longer supports this product for OS Maverick.
VueScan
VueScan FAQ -
Like I said, I often play iOS games on my iPhone 4S in my spare time. Sometimes, if the game is good enough, I will attempt to make an IAP (In-App Purchase). Sometimes, I have no trouble with this. Other times it will say: "Unable to complete transaction at this time. Please contact ITunes Store Support. I primarily use a prepaid credit card by AMEX called Bluebird. I always make sure that I have plenty of funds available in it. For instance, tonight, it has roughly $200 stored. So I try to make an IAP for $10 and it works fine. Later I make another for $15, no trouble there either. Then I try to make a purchase on the same game for $2.99 and it gives me that error message.
This has been happening on and off for the past 3-4 weeks only. Every few days it happens, I contact the iTunes Store Support, and sometime in the next 24-72 hours they get back to me. They then apologize for the inconvenience and fix the problem. But the main problem is that their fix seems to be only temporary. It happens irregardless of how much money I have available on my card. I've even had it happen when I had just redeemed a. $50 iTunes gift card and was trying to make a $5 purchase. It doesn't seem to matter if I've spent a little bit or a lot of money that day. It doesn't care for which game I am purchasing the IAP. TThis never happened to me before a month ago. Now it won't stop. And it is incredibly frustrating that it seems to happen for no rhyme or reason out of the blue. Then I'm stuck waiting on the support staff to get back to me for the next few hours to few days, depending on the day.
Is this happening to anyone else? Does anyone have any ideas why this is happening? Or how can I prevent it from happening in the future. The support folks at Apple are nice, but I'm tired of emailing them every other day with the same problem. I'm sure they are quite tired of getting emails from me at the same frequency. Any assistance would be appreciated. Thanks in advance.
Nick
P.S. my Internet connection is working perfectly. No technical difficulties whatsoever other than the inability to make an IAP. Also, after it gives that unable to complete transaction message, I can no longer buy anything with my apple account until tech support fixes it. Any suggestions or ideas appreciated.Thank you Brian, but I just tried that, and it didn't work, I'm still getting the same messages.
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I have a problem with my Iphone 4s since I did my first update at your Itunes, the bluetooth and the WiFi it is not workinhg anymore.
It is sad that companies like apple are not able to support thier sofware and business.
I went to a apple store at South Park, Charlotte NC,
and found out the worst customer service (in my case)
They don't have answers and don't understand about "dont let any customer go away sad or mad"
I explain to them that I did everything they said to fix the problem, even to dounload the iOS 6.1.3
that was supposed to fix the problem.
they said fix the problem in other phones but not in mine.
So here I am with no wifi and bluetooth, with apple technicians and experts that don't know what to do with the problem that the sofware they developed cause in my iphone 4s.
and the solution is for me to pay $199.00 US dollars for a problem that I did not cause.
wich means to buy something else from apple to fix a problem that it is not my fault.
Great! what a convenient solution.
I would like to have an answer from you guys and see if someone there have a better answer for me that shows support, values and integrity as a grest company with solutions for your customers.
Dont think that I want a new phone, I want mine fixed if is possible.
Thank you very much and God Bless you!Apple isnt here. this is a user based forum for technical questions. The solution is to restart, reset, and restore as new which is in the manual after that get it replaced for hard ware failure. if your within your one year warranty its replaced if it is out of the warranty then it is 199$
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