Language packs: Everything's at 99%

Question

Hi,
I've got WSUS on Server 2012 R2 and 10 Server 2012 R2 servers.
WSUS is quite happily installing all the patches, but they're all stuck at 99% compliance. They're all reporting back that the UK language pack KB2839636 isn't installed.
They all have English-UK set as their default language and display language. KB2839636 doesn't appear in Windows Update.
How can I get this update installed and get 100%?
P.S. I hate language packs :)
Gary

Answer 1

Hi Lawrence,
It's not pending reboot. Here's the log from the last check:
AU #############
AU ## START ##  AU: Search for updates
AU #########
IdleTmr WU operation (CSearchCall::Init ID 1) started; operation # 1192; does use network; is at background priority
IdleTmr Incremented PDC RefCount for Network to 1
Report ***********  Report: Initializing static reporting data  ***********
Report  * OS Version = 6.3.9600.0.0.196880
Report  * OS Product Type = 0x00000007
Report  * Computer Brand = Dell Inc.
Report  * Computer Model = PowerEdge R610
Report  * Platform Role = 4
Report  * AlwaysOn/AlwaysConnected (AOAC) = 0
Report  * Bios Revision = 6.4.0
Report  * Bios Name = Phoenix ROM BIOS PLUS Version 1.10 6.4.0
Report  * Bios Release Date = 2013-07-23T00:00:00
Report  * Bios Sku Number unavailable.
Report  * Bios Vendor = Dell Inc.
Report  * Bios Family unavailable.
Report  * Bios Major Release = 6
Report  * Bios Minor Release = 4
Report  * Locale ID = 2057
Agent *** START ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 1]
AU <<## SUBMITTED ## AU: Search for updates  [CallId = {BA175319-92D4-4973-B213-BF845EE5B592} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
Agent ***  END  ***  Queueing Finding updates [CallerId = AutomaticUpdates  Id = 1]
Agent *************
Agent ** START **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 1]
Agent *********
Agent  * Online = Yes; Ignore download priority = No
Agent  * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0
and DeploymentAction='Uninstallation' and RebootRequired=1"
Agent  * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
Agent  * Search Scope = {Machine & All Users}
Agent  * Caller SID for Applicability: S-1-5-18
SLS Retrieving SLS response from server...
SLS Making request with URL HTTPS://sls.update.microsoft.com/SLS/{9482F4B4-E343-43B6-B170-9A65BC822C77}/x64/6.3.9600.0/0?CH=41&L=en-US&P=&PT=0x7&WUA=7.9.9600.16422
Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\sls.cab:
Misc Microsoft signed: Yes
Misc Infrastructure signed: Yes
Misc Validating signature for C:\Windows\SoftwareDistribution\SLS\9482F4B4-E343-43B6-B170-9A65BC822C77\TMP44DE.tmp:
Misc Microsoft signed: Yes
Misc Infrastructure signed: Yes
EP Got WSUS Client/Server URL: "http://cswsus01:8530/ClientWebService/client.asmx"
Setup Checking for agent SelfUpdate
Setup Client version: Core: 7.9.9600.16422  Aux: 7.9.9600.16384
EP Got WSUS SelfUpdate URL: "http://cswsus01:8530/selfupdate"
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
Misc Microsoft signed: Yes
Misc Infrastructure signed: Yes
Misc WARNING: Cab does not contain correct inner CAB file.
Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
Misc Microsoft signed: Yes
Misc Infrastructure signed: Yes
Setup Wuident for the managed service is valid but not quorum-signed. Skipping selfupdate.
Setup Skipping SelfUpdate check based on the /SKIP directive in wuident
Setup SelfUpdate check completed.  SelfUpdate is NOT required.
PT +++++++++++  PT: Synchronizing server updates  +++++++++++
PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://cswsus01:8530/ClientWebService/client.asmx
PT WARNING: Cached cookie has expired or new PID is available
EP Got WSUS SimpleTargeting URL: "http://cswsus01:8530"
PT Initializing simple targeting cookie, clientId = b9ba36f9-75b6-417b-91aa-24254762ed9f, target group = , DNS name = machine.company.local
PT  Server URL = http://cswsus01:8530/SimpleAuthWebService/SimpleAuth.asmx
Agent Reading cached app categories using lifetime 604800 seconds
Agent Read 1 cached app categories
PT  + SyncUpdates round trips: 2
Agent  * Found 0 updates and 69 categories in search; evaluated appl. rules of 470 out of 659 deployed entities
Agent Reporting status event with 1 installable, 25 installed,  0 installed pending, 0 failed and 0 downloaded updates
Agent *********
Agent **  END  **  Agent: Finding updates [CallerId = AutomaticUpdates  Id = 1]
Agent *************
IdleTmr WU operation (CSearchCall::Init ID 1, operation # 1192) stopped; does use network; is at background priority
IdleTmr Decremented PDC RefCount for Network to 0
AU >>##  RESUMED  ## AU: Search for updates [CallId = {BA175319-92D4-4973-B213-BF845EE5B592} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
AU  # 0 updates detected
AU #########
AU ##  END  ##  AU: Search for updates  [CallId = {BA175319-92D4-4973-B213-BF845EE5B592} ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}]
AU #############
AU All AU searches complete.
AU AU setting next detection timeout to 2014-02-07 22:42:04
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037
AU WARNING: Failed to get Network Cost info from NLM, assuming network is NOT metered, error = 0x80240037