Language Setting for - Hyperion Smart View for Office

Hi,
Here's a scenario I need to find an answer to.
1. We have Essbase system 9 installed on a machine named: USESSSRVR and here the ESSLANG environment variable is set to "English_UnitedStates.US-ASCII@Binary".
2. We build two Unicode cubes, one for Korea Sales called APPKR.SALESCUB & other for Turkey Sales called APPTR.SALESCUB
3. Korean users are sitting in Korea & Turkey users are in Turkey & both these users need to see data in their local languages.
4. Since Essbase Excel Add-In is not compatible with Unicode cubes, we have asked them to use "Hyperion Smart View for Office".
Now question is,
-> Where in this entire system do I need to do Language Settings so that they see their characters correctly?
-> Is there a place in Smart View where you can set languages?
-> Also we have a limitation that we need to have both the applications APPKR & APPTR on the same Essbase server which is in US.
PLEASE HELP.
Thanks.
~Jaymin Darbari.

It's actually because you are installing over an old version. Uninstall SV, review the registry entries and directories and then reinstall with admin priv.
Of course when I looked it up on support the Oracle ID 1466433.1 suggests that the .net install is corrupt so was i going mad? Not beyond reasonable doubt since I put in an SR a while back about it so I have proof that it is listed as an " "internal bug #14149839 : "SMART VIEW EXTENSION ACTIVATOR OBJECT (-2147467262) This is reported for excel 2010" has been raised with development team. As per the update from the bug this issue has been addressed in patch 11.1.2.2.310 which is yet to be released."
So if you are on an earlier version of Office possibly is because of the .net install (which I think needs v3.5, at least for Office2003), but I would try do a clean install first.
Steve

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