Lap top is stuck

I just purchased Avast for my computer and when it went to reinicialize the computer to Instagram the power cord disconnect. When I reconnected and try to power on again it goes to the reboot street saying windows failed to start. If I choose Launch Startup Repair with load the files and stays stuck in a blue screen and nothing happen, the only way to get out of this blue screen is to completely power off the laptops. If I choose Start Windows normally, it goes to a new screen, it shows the starting windows screen, and after few seconds comes back to this initial screen. All the while the wireless light shows red. Not sure what to do. HELP please?

Looks like the OS has become corrupt.You will have to backup your data on the PC and perform a recovery using the F11 button at the startup.

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I have problems to sync, my Ipod touch and my Iphone 6 in a port USB 3.0. I renewed my Lap top and when I connect any of those devices they stuck on the itunes screen, but when I return to my old lap-

I have problems to sync, my Ipod touch and my Iphone 6 in a port USB 3.0. I renewed my Lap top and when I connect any of those devices they stuck on the itunes screen, but when I return to my old lap…

Hello jose mariofromsan luis potosi,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are saying that your iOS devices are not showing up in iTunes on your Windows computer, you may find the troubleshooting steps outlined in the following article helpful:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
On the other hand, if you are saying that your devices are only showing a Connect To iTunes icon screen, then this article may be more useful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Regards,
- Brenden

HT4906 My ipad 4 is stuck. Icloud says it cannot access my account. It says go to settings. I went to the settings on my lap top but I can't access the settings on ipad. I pad gives me a choice of ignoring or going to settings. None work. frozen.

It tells me to review my account in settings. I tap on settings and nothing happens. My ipad is frozen. I can even shut it off. This icloud message stays on the screen and nothing works. I've looked at my settings on my lap top and everythings is okay. I bought the ipad in Palm Springs area. I can't remember if he set up I cloud for me there. Now I am in Canada. I updated my lap top to Lion so I would get I cloud, too. Should't the passwords be the same on both units when I access icloud. Something is not right. Do I throw my ipad 4 away! It won't do anything with this icloud message on the screen. Can't even cancel it. Can anyone help?

See if this helps you.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

I had a translator app.i presses the voice buuton now it wont switch of and is saying everything. The scree will not scroll now. I have deleted this app on my lap top via iTurnes. I have synced my phone. I have taken the sim out I have turned it off and o

anyone help please my phone woint stop telling me everything sice pressing a button for voice on a translator app. the screen will not scroll. I have sync the phone deleted the app on the lap top but it wont let me delete it on the screen because its frozen. I have taken out the sim card.. I have turned it off now Im stuck.. Im in a small village in Spain and cannot get to an Appke store to get it fixed yet. Any ideas?

Plug your phone into the wall charger for at least 30 minutes...make sure you have a sim card in the phone...then:
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off.

Win 7 Desk Top theme stuck on Windows Classic

Somehow my desktop got stuck in Windows Classic. I am unable to change it to any Aero theme.
Trouble shooter indicated that my video card is unable to support Aero themes. My lap top was manufactured with Win 7 and it has worked fine until a couple days ago.
I have ran multiple spyware, malware, and rootkit programs to clean PUP's that might have hijacked the OS. Desktop worked fine initially, now it has reverted back to Win Classic.
Any ideas how to fix this with out a complete reformatting?
Thanks

Hi,
Often the reason why your Windows 7 theme could be stuck on classic is that your PC is configured to be optimized for better performance.
I also would like to share the following possible reasons with you:
a. Desktop Window Manager is disabled
b. Video card doesn’t support required display settings
c. Color depth is too low
d. Transparency is disabled
e. Mirror drivers don’t support Aero effects
f. Current power settings don’t support Aero desktop effects
g. Themes service isn’t running
h. Aero effects not supported on this Windows edition
i. Desktop Window Manager Sessions Manager service isn’t running
mystifeid's suggest is worthy to try. In addition, you may run the aero troubleshooter to check the issue:
Open the Aero troubleshooter:
http://windows.microsoft.com/en-IN/windows7/open-the-aero-troubleshooter
Hope it helps.
Regards,
Blair Deng
Blair Deng
TechNet Community Support

Our lap top lost power as it was printing from our hp psc 1315 and will not print now

The printer was in the middle of printing and the lap top lost power. When I repowered it the print spit out and now the printer will not print. The print sits in the que but does not finish. Help - thanks

Hello @dbrown68,
Welcome to the HP Support Forums!
I understand that since losing power on your laptop in the middle on a print job your HP PSC 1315 All-in-One Printer will not print from your Windows XP computer. I would like to assist you today with resolving this issue.
To start can I please have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve the conflicts for you. There is the likelihood that when the computer shut down during the in progress print that print job became corrupted in the Print Spooler of the computer. The Print Spooler is the print system on your computer and controls all printing no matter the make or model of printer. The job can remain corrupted and stuck in the Print Spooler even after printing. Ideally, if any Print Spooler corruptions are found the HP Print and Scan Doctor Tool will resolve those corruptions.
Please respond to this post with the result of running the HP Print and Scan Doctor Tool. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

My family uses a single lap-top as our main internet connection and when we synch our respective I-pods, our I-tunes account seems to wipe-out our playlists, even though we have tried to create separate I-tune accounts. Help!!

My family uses a single lap-top as our home computer and several of us have i-pods that we like to synch, using I-tunes. Although we've tried to create separate I-tune accounts, our i-tunes playlists are getting wiped out when one of us deletes songs on our I-pod and it seems as though I-tunes is not distinguishing our distinct accounts and all i-pods are being synched to reflect the latest i-pod anyone makes on their respective account. It appears as though our distinct I-tune accounts are not being loaded on our lap-top when we sign in and unfortunately, when we're in I-tunes, there is nothing to indicate what account is on the screen. For all the glowing appraisals apple-related products usually receive, we are finding i-tunes and its interface with our respective i-pods to be a very, very frustrating experience.
Can anyone shed some light on this for a family of non-techies? Thx
Pegger64

You need to create separate Windows user accounts if you want to seperate the behaviour of iTunes for each user. That also means separate iTunes libraries for each user.
Windows is a multi-user operating system but you are not using it properly. iTunes is not a multi-user application. No application is. You can't expect it to treat different users differently when they are all using the same computer user account.
Do you understand what I mean?

My iphone 4s and ipad 2 both with 7.0.4 update will no longer connect to wifi but non-mac lap top has no issues

my iphone 4s and ipad2 both with 7.0.4 update will no longer connect to wifi.
About three days ago the ability to connect came and went and the connection never lasted more than 10-15 minutes; it has not been able to connect since last night. I do not think it's my wifi router as non-mac lap top has no issues. I have seem many similar questions posted.

Reboot your router by removing all power from it for about 15 seconds. Also, if your router still has its default SSID (such as LINKSYS, DLINK, NETGEAR, etc) change the SSID to something unique. Note that all other devices on your network will have to be reconnected if you change the name, but if the name is still the default that is most likely your problem.
If the SSID is not the default then the reboot should fix it.

I am transfering my stuff from my lap top to my desk top (both Mac). I cannot get my CS4 to open. It gives me a 150:30 error, licencing thing. I have no idea what to do and after hours of searching none of what I found helps. I don't know anything about t

Sorry didn't know that the first step was just supposed to be "subject".
So here it is again.
"I am transfering my stuff from my lap top to my desk top (both Mac). I cannot get my CS4 to open. It gives me a 150:30 error, licencing thing. I have no idea what to do and after hours of searching none of what I found helps. I don't know anything about this stuff so please don't answer with "maybe this willl work, or maybe that." I need a real answer please and I cannot find a way to actually contact Adobe. I also don't have a disk drive on this Mac. Thanks"
Also please feel free to e-mail the answer because I hate looking for these answers online. It takes me forever to find this section. Not that I have even even gotten a real answer.
[email protected]

Hi Sonia,
While transferring Adobe from laptop to PC the licensing files got corrupt and the right way to use Adobe Applications is to install first as transferring from a different machine can give you problems.
You can try steps from this article if that helps otherwise you have to reinstall and manually delete some files , everything is mentioned.
http://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html
You can download CS4 from here:
Download CS4 products

I have recently got a new windows lap top and transfered by itunes library to it successfully. i cannot however sync downloads to my ipod classic and my lap top is not recognising the ipod at all. Please help ! Thank you.

I have recently changed lap tops and moved my itunes library successfully.
However I cannot now synce my ipod classic with the new windows pc.
The lap top is not recognising the ipod.
I have spoken to apple and they think its a settings issue on my pc ? I have fully deleted and then reinstalled itunes .
can any one help ? This should be easy to resolve but appears to be a common issue when looking on the web.
Thank you

Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc.

HT1420 I am trying to authorize a new lap top the instructions tell me to go to "Store" then choose Authorize this Computor or gfo to Advance Menu is an older version. Neither of thes items can be found in my Store when I open itunes. Am I in the wrong pl

I am trying to authorise a new lap top for my itunes account. The instructions to me to open my itunes and go to Store then choose "Authorize this computor" or if using an older version of itunes to go to the Advanced menu. Neither of these two items appear under "Store" when I open itunes. Am I in the wrong "Store" as I cannot locate anything thing similar on the open itunes.
Bob

Am I in the wrong "Store" as I cannot locate anything thing similar on the open itunes.
Bob
Bob,
They did not mean the Store; they meant the Store menu on the iTunes menu bar! It is in a row with File, Edit, View, Controls, Store, and Help, as shown below.
If you don't see the menu bar, enable it by holding the CTRL key and pressing B.

My IPad cannot download live Tv from skygo. I have no problem with my lap top so I assume the broad band is okay. Can anybody suggest why the live streaming will not work on my iPad one.

My IPad cannot download live Tv from skygo. I have no problem with my lap top so I assume the broad band is okay. Can anybody suggest why the live streaming will not work on my iPad .

Are you using the Sky Go app to try and watch it ? If so are you logged in with your Sky account ?
If you are using the app then you could try closing the app completely and see if it works when you re-open it : from the home screen (i.e. not with Sky Go 'open' on-screen) double-click the home button to bring up the taskbar, then press and hold any of the apps on the taskbar for a couple of seconds or so until they start shaking, then press the '-' in the top left of the Sky Go app to close it, and touch any part of the screen above the taskbar so as to stop the shaking and close the taskbar.
If that doesn't work then you could try a reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

I can't open my imovie '9 projects on my new lap top which uses imovie 11'.. previous lap top was mac book osx 10.5.8.. new one is mac book pro 10.6.6.. any help out there! i'm pretty useless at this stuff, might be really simple???

which uses imovie 11'.. previous lap top was mac book osx 10.5.8.. new one is mac book pro 10.6.6.. any help out there! i'm pretty useless at this stuff, might be really simple???

Thanks for nothing, as usual, Apple.
I had to redo the whole project from scratch on Windows Movie Maker.
Now I know which brand to trust on my next purchase.

I am using FCP 7.0.3.on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

I am using FCP 7.0.3 on my Mac Pro. I bought a new mac book pro and loaded the software on to the lap top but the software is 6.0.3. How do i get the update to the lap top?

.. and by the way, the jump from FCP 6.0.3 to FCP 7.0 (or higher) isn't an "update" It's a full version "upgrade" that has to be done using the install discs (or disc images).
-DH

Can't download iTunes to new PC lap top. "Itunes has stopped working, event name APPCRASH"

Hi
On hols my lap top died and I replaced it while away - so Lap top is Fijian, but my Apple I Tunes account is British - in case that's relevant.
Trying to download iTunes to the lap top, (windows 7) but I get the same error each time. I have tried uninstalling and reinstalling the software several times.
Error message says "iTunes has stopped working" and the details says the following...
Problem signature:
Problem Event Name: APPCRASH
Application Name: iTunes.exe
Application Version: 10.6.1.7
Application Timestamp: 4f71aced
Fault Module Name: QuickTime.qts
Fault Module Version: 6.0.0.71
Fault Module Timestamp: 3d2d0310
Exception Code: c0000005
Exception Offset: 0013afd8
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 2057
Additional Information 1: 87ab
Additional Information 2: 87abfdde4e44868a2d32f6948e899598
Additional Information 3: c382
Additional Information 4: c382d1e4d72a2899b9052b0e96ec9563
Really appreciate any advice, as I NEED to download thepetebox and the new Spiritualized albums for my beach time !!
Thanks

Fault Module Name: QuickTime.qts
Fault Module Version: 6.0.0.71
Taken at face value, that's an exceptionally old version number for that QuickTime component.
Do you have the QuickTime Player installed on your system at the moment? If so, is that also currently failing to launch (with or without an error message)?

Lap top is stuck

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