Laptop cannot go online with new HomeHub 4

Please excuse me for being a complete beginner - could any answers be in non-techno form please as I'm not aufait with most of the terms used!!
I installed our new HomeHub 4 yesterday and all computers/iphones/tablets managed to log in and go online - apart from one laptop. It is our oldest, running Windows Vista and I don't know if that may pose a problem. Having looked at other queries about this, I am still non the wiser as to how to get it online. I have managed to sign it into BT-Fon perfectly ok and at present it is going online etc through that. It obviously signs into the Hub but for some reason it just will not go through our secure network - it says it has signed into an unidentified network and has local access only. When looking at the network it is on, it is the only computer. My laptop shows every piece of equipment currently using the Hub, including this particular laptop, which seems to be on it's own network.
What I was really needing to know is if I have to get the laptop to 'lose' its previous network memory as I read somewhere here that Vista computers seem not to like having to go on new networks. If this is the case, how do I do it? I can find my way around a computer (eventually!) but am not an expert so would be grateful for any instructions to be written in simple speak.
Many thanks for any help offered - if you can understand the above!
Solved!
Go to Solution.

This is the page you need.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=2093&lc=en&cc=us&dlc=en&sw_lang=&product=3927...
Select Vista operating system
You can use the automatic scan, or locate the wireless network drivers yourself, once you determine which wireless card you have fitted.
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.

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