Laptop crashes when installing iTunes 10.7

Hi
I've been trying to update to iTunes 10.7 for ages now, but whenever it's installing my laptop crashes and goes to blue screen.
I'm running Windows Vista Basic 32-bit.
Anyone had that problem and knows what to do?
It really bugs me as I cannot connect my iPhone anymore.
Thanks!

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

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Is anybody else experiencing crashes when installing iTunes for Windows?

Is anybody else experiencing crashes when installing iTunes for Windows?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box (similar to those given above) are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2

Computer crashes when installing itunes

First I was having an issue where iTunes would quit every time I put a CD in (I tried with several CDs) I then tried to upgrade iTunes and halfway through the download my computer shut down. Then I started getting an error message every time I tried to open iTunes saying something like I have a corrupt version or that it was installed incorrectly. I have made several attempts and each time my computer shuts down at the same point in the download. I tried removing iTunes from my computer so I could reinstall it but it is saying that the item "PGS" is in use so I can't remove it. Any ideas?? I'm completely lost!
I just learned that every time I try to install it I get a "kernel panic" and my computer crashes.
Message was edited by: qwertacious

Ok so the problem ended up being larger than I thought it was. My computer was crashing once a week for months and then it started crashing every time i tried reinstalling itunes.. I finally brought it to an apple store and they are replacing my hard drive :/ Fortunately I back up all my important files.

TS3212 when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?

Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

I get an Error 7 (Windows error 126) when installing itunes

I get an Error 7 (Windows error 126) when installing itunes to my laptop. Got this after last upgrade attempt. Uninstalled and tried reinstalling, but get same message

If that particular Error 7 message is preceeded by a different error message titled "iTunes.exe - Entry Point Not Found", try the following user tip:
iTunes for Windows 11.1.4.62: "The procedure entry point: ?videoTracks@QTMovie@ [...] could not be located ..." error messages when launching iTunes

I have a new laptop and have installed itunes onto it, but i am worried if i plug my iphone into it i will loose all my contacts apps and photos!! please help!!!

hi there
i have just bought a new laptop and have installed itunes onto it but i am worried that if i plug my iphone into it, that i will loose all my apps, contacts and photos!!
please help!!

I will try and be helpful unlike the the first two posters!!
When you say installed iTunes I am guessing that its just the program and not your old library? in which case when you connect your iphone you will get a message warning you that you will be replacing the data on the iphone with the library on the new laptop i.e. an empty itunes.
If this is the case what you need to do is on your old laptop,
1: open itunes and go into preference/settings and go to advanced and make sure that consolidate and keep organised are checked.
2: Then go to file and click consolidate library.
3: close itunes and then go to start and open "My Music" folder.
4: Drag the iTunes folder out of My music and put it on an external drive or network the 2 laptops.
5: on the new laptop open "My Music" folder and drag out to the desk top the itunes folder
6: from the external drive or network drang and drop the old iTunes library into the "My Music" folder on the new laptop.
now close it and restart iTunes and your old library should be visable and when you connect your iphone it will identify its the correct library to sync with.

TS1424 Missing DLL when installing itunes

Downloaded itunes 11 to install on my windows 8 laptop and it will not install. Tells me that I am missing a DLL what needs to be done done to fix the problem?

Although you're getting a different error message, try the procedure from the following user tip with that one:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems

When installing itunes on my windows XP I get an error message "Service Apple Mobile Device"

When installing iTunes on my Windows XP I get an error message "Service Apple Mobile Device (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services". I don't know what this means and I do not know how to resolve it. Can you advise please?

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.
iTunes 11.1.4 for Windows- Tips for Unable to install or open

Error Message when Installing Itunes 9.0.1

When Installing Itunes 9.0.1 I received the following error message
"The systetm extension "/System/Library/Extensions/CDSDAudioCaptureSupport.Kext" was installed improperly and cannot be used. Please try reinstalling it, or contact the product'svendor for an update.
I don't know anything about this extension and would like some help finding out if I even need it.

Sean,
Yes, this is a known defect: CSCue69477 - CTI Route Port Synch Issue with CUCM. As per the bug:
"This issue will occur if the "SUBSCRIBE Calling Search Space" under Protocol Specific Information in the Template for the CTI Route Ports is configured. To work around this, the "Owner User ID" under Device Information for the Template needs to be configured."
Regards,
Jason

I get an error message when installing itunes with windows 8, error message is error occured while attempting to create the directory C:\program file(x86)\common files\apple\mobile device support\sync services\schemas\outlook.syncschema

I keep getting an error message when installing iTunes with windows 8

See the second box in Troubleshooting issues with iTunes for Windows updates.
tt2

TS3212 I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution?

I get an apple application support error when installing itunes. It says uninstall and re-install. Does not work. same message. What is a solution?

Is that an error 2 message?
If so, let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.)

HT1926 "the feature you are trying to use is on a network resource" message error when installing itunes

"the feature you are trying to use is on a network resource" is the message error I received when installing itunes. I downloaded the file and saved it. The same thing happended when I simply ran it as well.

Hello, uclan1.
This article will help you with the error that you are receiving.
"The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
http://support.apple.com/kb/TS3704
Cheers,
Jason H.

When installing iTunes 11.02 I get an error message.

When installing iTunes 11.02 I get the message "There is a problem with this Windows Installer package. A program required for this install to complete could not be run." What is the suggested soloution ?

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

When installing iTunes 10 I get an error message "Invalid Drive: F:|". ANy advice?

All I want to do is upgrade from 9 to 10 so that I can run my ipad.
When installing iTunes 10 I get an error message "Invalid Drive: F:|". ANy advice?

Bissley,
I have received this error in the past and it is usually caused by Windows automatically changing your external drive letters when you install. There are two ways around it; first, follow the directions provided by b noir. Second, within iTunes go to Edit > Preferences > Advanced
Under the advanced options you'll see a recessed section called "iTunes Media folder location". Although you may have set this in the past it, if Windows changed your drive letters it will no longer be valid. Default is usually "C:\blah\blah\mymusic"
Changing it just a matter of clicking "change" and finding your music folder again or change your drive letter back (if it changed at all).
If Windows is changing your drive letters, it is best to set them yourself so that everytime you plug in the devices they use the letter you assigned. Here is a link for that process:
http://windows.microsoft.com/en-US/windows-vista/Change-add-or-remove-a-drive-le tter
Hope it helps.

What to do when installing itunes to windows vista home basic an message appears saying"there is a problem with this windows installer package.A program run as part of the setup did not finish as expected.Contact your support personnel or package vendor."

what do i do when trying to install itunes to my windows vista home basic computer and a message appears saying
"There is a problem with this windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
Need to know because this is driving me nuts now!

Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Laptop crashes when installing iTunes 10.7

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