Laptop curser and touch pad stopped working for my pesario cq61 how do i fix it?

laptop curser and touch pad stopped working for my pesario cq61 how do i fix it?

Hello jamdizzle,
Welcome to the HP Forums!
I understand the touch pad on your notebook has stopped working. I will help you out the best I can!
I do have a workaround that may work, if you wish to try it:
1. Go into Device Manager, then Mice and other pointing devices.
2. Right-click on the mouse driver, and select "Uninstall".
3. Restart the computer. This will force the computer to install a driver based on the detected hardware.
This should resolve the issue. If not, please provide the following information:
1. The computer's model number. If you require assistance locating this information, please reference this website: Guide to finding your product number
2. The computer's operating system. If you require assistance locating this information, please reference this website to determine your Windows operating system.
3. Have you installed any new hardware on this computer, before the issue appeared?
4. Have you installed any new software or drivers on this computer, before the issue appeared?
Mario
I worked on behalf of HP.

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> Can use a USB mouse as a back-up but as the laptop is only 5 weeks old I would of expected it to be all good for a lot longer?
Please go to control panel (Win key + X -> control panel) -> mouse
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I assume your notebook was equipped with ELAN touchpad.
The reason why the touchpad stopped working was an updated distributed by Microsoft.
Here in this thread you can find the whole discussion:
https://forum.toshiba.eu/showthread.php?82754
Solution:
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Disconnect the AC Adapter from the notebook.
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Hello @Pandapower,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how your notebook display screen remains blank when you power it on, and I would be happy to assist you in this matter!
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http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
I hope this helps!
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MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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PinkBrokenHeart wrote:
I've also discovered a problem with my Touch Pad. I've had my Zen Touch only a matter of days and the pad has become over sensiti've and perculiar. I only have to hover my finger above it and it starts moving although it doesn't stop on what I want it to, it just shoots down to something below. I have the sensitivity set to low and it was working last night. It hasn't been dropped or knocked.
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I feel ever so slightly annoyed as it's pretty much brand new as I only received it a few days ago.
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Sometimes electrical components needs to have all power sources removed and reintroduced to work properly. Try performing a hard reset first, if it doesn't work then we'll move to the next step.
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Shut down the computer by going to the Start menu and selecting shut down. (If you have no display, hold the power button down for 5 seconds); (if the computer doesn't power on, move to the next step)
Disconnect the AC Adapter from the notebook.
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Hello @GoderichGirl,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how the touchpad on your notebook computer is not functioning recently, and I would be happy to assist you in this matter!
To further diagnose this issue, I recommend following this document on Using and Troubleshooting the TouchPad or ClickPad (Windows 8). This should help restore the touchpad to working order.
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Regards
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

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so yeah, my Touch Pad on my Zen Touch has stopped working
any one have any possibles fixes in mind?
thanks in advance

Please remember to keep your language clean when posting here.
If your player is still under warranty, as SSR said, then you can get it replaced by us. You can contact us by e-mail or phone for more detail:
Americas Customer Support
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i have bought a new lenovo m30-70 and the touch-pad freezing after working several hours with the laptop.the driver is elan pointing device.after restarting the laptop it works again for several hours normally and then again the touchpad stops working. i tried to install the driver again but it stays the same.

Hi Kiril87,
Welcome to Lenovo Community!
As per the query we understood that you are facing issue with the touchpad in your M30-70 laptop.
Try to boot the system to safe mode and check for the issue, also check the issue in different applications. Try to uninstall the driver an check with windows basic drivers.
If still the issue persists try to reinstall the operating system and check for the issue, before reinstalling the operating system please take a data backup.
Also try to connect the external mouse and check for the issue.
Hope this helps. Do post back if issue persists!
Best regards,
Ashwin.S
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.
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My phone was out of charge and it turned out as soon as i plugged it in the charger but i noticed that neither my track pad or touch screen are working. i tired removing and putting back the battery and restarting it but with no use please post the solution asap thankyou.

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Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
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USB NOT WORKING AND TOUCH PAD NOT WORKING

On right click often touch pad is stop working untill restart.
I have tried those drivers:
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During installation it prompts PCI Device Driver not installed.

Hi:
The touchpad driver from your notebook's support and driver page is sp69626...
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-145252-1&cc=us&dlc=en&lc=en...
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http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-141812-1&cc=us&dlc=en&lc=en...
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Laptop curser and touch pad stopped working for my pesario cq61 how do i fix it?

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