Laptop Doe NOT shut down

Hi!
I have a HP Pavilion Dv6.
i recently had a few updates after which i was instructed to restart the laptop.
On clicking restart the laptop would get stuck after reaching the Blue Screen which says "Shuting Down" and also the blue cirlce(next to shuting down) stops moving. Please give me solution.
Looking forward to your favourable reply.
Thank You

Raghav2 wrote:
Hi!
I have a HP Pavilion Dv6.
i recently had a few updates after which i was instructed to restart the laptop.
On clicking restart the laptop would get stuck after reaching the Blue Screen which says "Shuting Down" and also the blue cirlce(next to shuting down) stops moving. Please give me solution.
Looking forward to your favourable reply.
Thank You
Sounds like a bad corrupted update ....restore to last working image and try again....
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
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